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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hello,I believe i was removed from the family plan for not verifying my
account, which makes no sense because i believe it asked me to verify my
account when i created a spotify account. The plan owner resent an
invite but it wouldnt work. The FAQ al...
Hello, I believe i was removed from the family plan for not verifying my account, which makes no sense because i believe it asked me to verify my account when i created a spotify account. The plan o...
I went through and tried to see if there were any previously answered
questions regarding my topic(s), but thought it would just be easier to
get it all solved at once. I live in a house with my wife, two kids and
mom. My mom has her own Echo in her ...
...oes each device need a login of its own? How does my mom get her own Spotify? Does she need to have an account and then will it link to the Family plan? Same for me at work. D...
I bought a spotify premium family acount. It works fine for my
familymembers but i still cant use premium features like endless
skipping songs. It says then: ' you discovered a premium feature, buy
premium!'. But I allready did that wirh family premi...
I bought a spotify premium family acount. It works fine for my familymembers but i still cant use premium features like endless skipping songs. It says then: ' you discovered a premium feature, buy p...
Hi, I'm currently using a 30 day premium trial. I'm just wondering if I
will avail of the Family Premium, how much will be charged to my account
if I add 2 or 3 members? Thanks!
Hi, I'm currently using a 30 day premium trial. I'm just wondering if I will avail of the Family Premium, how much will be charged to my account if I add 2 or 3 members? Thanks!
Hey everyone, this issue has been around for quite a while from what I
read but it doesn´t seem to be solved yet.I would like to ask this again
and actually would want to post this in the IDEA´s section (which seem
to be impossible for some reason). ...
...ind them through the regular search. WHY? The family members should have a certain control section in the profile settings where I can see, manage, organize them. I want to share different playlists w...
My family memver accepted the invitation but when log in to the app, it
still no changes which still show on her free trial version. Can anyone
advise me please? Thank you. She has been log out from every where,
delete the app and install back to try...
My family memver accepted the invitation but when log in to the app, it still no changes which still show on her free trial version. Can anyone advise me please? Thank you. She has been log o...
Hello there,we are here in Israel waiting for you, spotify, to launch
the Family and Students plans,in the meanwhile we will continue to use
Apple Music because they offer Family Plan which make the costs much
lower. you are loosing the market in her...
Hello there, we are here in Israel waiting for you, spotify, to launch the Family and Students plans, in the meanwhile we will continue to use Apple Music because they offer Family Plan which m...
My family member lives at the same address as me. He joined my premium
and it worked great for a few months and now he was kicked off. When I
tried to invite again, he accepts, he puts in the address and it says he
must live at the same address. But ...
My family member lives at the same address as me. He joined my premium and it worked great for a few months and now he was kicked off. When I tried to invite again, he accepts, he puts in the a...
Boa tarde, Preciso de ajuda. Todo mes desconta no cartao a mensalidade
de R$ 16,90 referente a coonta Premium. Porem quando entro na minha
conta pelo site, consta como Spotify Free. Pago e nao consigo utilizar
os recursos Premium. Como posso entrar e...
Boa tarde, Preciso de ajuda. Todo mes desconta no cartao a mensalidade de R$ 16,90 referente a coonta Premium. Porem quando entro na minha conta pelo site, consta como Spotify Free. P...
Sorry to say but I am more than very dissapointed with the lack of
support from spotify!!! I just added premium family and I don't know how
to cancel pending invites? Code they mention to add when family members
are trying to sign up? Can't even see ...
Sorry to say but I am more than very dissapointed with the lack of support from spotify!!! I just added premium family and I don't know how to cancel pending invites? Code they mention to add when family...
Buongiorno,ho un problema con il mio account spotify.nonostante il mio
profilo sia associato ad un account family e da marzo 2017 che mi
vengono addebitati in conto 9,99 Euro da spotify oltre i 14,99 Euro per
l'account family. L'occount family e gest...
Buongiorno, ho un problema con il mio account spotify. nonostante il mio profilo sia associato ad un account family e da marzo 2017 che mi vengono addebitati in conto 9,99 Euro da spotify oltre i 1...
Hi, I had 3 people with the same address on my Spotify Family Premium
plan. For some reason, they've been removed and when I send them the
invite again, they get the error message "You're unable to join this
Family plan." Why is this so?
Hi, I had 3 people with the same address on my Spotify Family Premium plan. For some reason, they've been removed and when I send them the invite again, they get the error message "You're unable to j...
My sister, dad, mom and me are sharing the same spotify and we all use
the same playlists, and I was wondering if we change my account to an
family account will everyone still have access to the same playlists
just like now, or do they have to make n...
My sister, dad, mom and me are sharing the same spotify and we all use the same playlists, and I was wondering if we change my account to an family account will everyone still have access to the s...
had to switch phones, when i logged on with username and password i had
lost all my music and my subscription status was like i was brand new
but ive had the premium family for months. how do i fix this? Everyone
else on my family plan still has all ...
had to switch phones, when i logged on with username and password i had lost all my music and my subscription status was like i was brand new but ive had the premium family for months. how do i fix t...
Hi, I have been paying for Spotify for Students for the past couple of
months, but my account got recently changed to Spotify Premium for
Family, which I had no knowledge of, until I realised I was billed
$14.98 last month. I did not change the plan,...
Hi, I have been paying for Spotify for Students for the past couple of months, but my account got recently changed to Spotify Premium for Family, which I had no knowledge of, until I realised I was b...
I just bought a Spotify premium account for my girlfriend and I to
share, she followed the link and is listening to music but her music is
popping up on my phone and I can't listen to my music on MY phone, it
keeps asking me to "choose a device" and ...
I just bought a Spotify premium account for my girlfriend and I to share, she followed the link and is listening to music but her music is popping up on my phone and I can't listen to my music on MY ...