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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Quando vou aceitar o convite para o plano premium familiar aparece a seguinte mensagem :"3 - Opa, algo deu errado. Tente de novo."
Hi, I had 3 people in mu spotify family plan, but for some reason they’ ve been removedWhy is this so?
Hey everyone, this issue has been around for quite a while from what I read but it doesn´t seem to be solved yet.I would like to ask this again and actually would want to post this in the IDEA´s section (which seem to be impossible for some reason). ...
My family memver accepted the invitation but when log in to the app, it still no changes which still show on her free trial version. Can anyone advise me please? Thank you. She has been log out from every where, delete the app and install back to try...
Hello there,we are here in Israel waiting for you, spotify, to launch the Family and Students plans,in the meanwhile we will continue to use Apple Music because they offer Family Plan which make the costs much lower. you are loosing the market in her...
My family member lives at the same address as me. He joined my premium and it worked great for a few months and now he was kicked off. When I tried to invite again, he accepts, he puts in the address and it says he must live at the same address. But ...
Boa tarde, Preciso de ajuda. Todo mes desconta no cartao a mensalidade de R$ 16,90 referente a coonta Premium. Porem quando entro na minha conta pelo site, consta como Spotify Free. Pago e nao consigo utilizar os recursos Premium. Como posso entrar e...
Sorry to say but I am more than very dissapointed with the lack of support from spotify!!! I just added premium family and I don't know how to cancel pending invites? Code they mention to add when family members are trying to sign up? Can't even see ...
Buongiorno,ho un problema con il mio account spotify.nonostante il mio profilo sia associato ad un account family e da marzo 2017 che mi vengono addebitati in conto 9,99 Euro da spotify oltre i 14,99 Euro per l'account family. L'occount family e gest...
Hi, I had 3 people with the same address on my Spotify Family Premium plan. For some reason, they've been removed and when I send them the invite again, they get the error message "You're unable to join this Family plan." Why is this so?
My sister, dad, mom and me are sharing the same spotify and we all use the same playlists, and I was wondering if we change my account to an family account will everyone still have access to the same playlists just like now, or do they have to make n...
had to switch phones, when i logged on with username and password i had lost all my music and my subscription status was like i was brand new but ive had the premium family for months. how do i fix this? Everyone else on my family plan still has all ...
Hi, I have been paying for Spotify for Students for the past couple of months, but my account got recently changed to Spotify Premium for Family, which I had no knowledge of, until I realised I was billed $14.98 last month. I did not change the plan,...
Are my account credentials being compromised? I changed my password once and it still happened.
I just bought a Spotify premium account for my girlfriend and I to share, she followed the link and is listening to music but her music is popping up on my phone and I can't listen to my music on MY phone, it keeps asking me to "choose a device" and ...
hello. I have tried a few times on several devices to access the family account link: https://www.spotify.com/za/family/It is not working, though. I just get a 404 error. Please help
Ola, um usuario da minha conta familia foi retirado do plano sem qualquer aviso previo e sem explicacao nenhuma de motivo. Agora, quando tento recoloca-lo, ele aceita o convite, mas uma mensagem de erro diz que nao e possivel entrar na nossa conta fa...
So my mum's account is for some reason stuck in peru, she has never been, sick one spotify.Well I need to change it to the UK as we need to live in the same house to share spotify family so if theres a fix for this I kinda need to know, who knows wha...
we've had a family account and this morning i received an email asking if i had changed email addresses and i responded No. I then had to send proof of payment and change my password. Now it says I only have Premium and the rest of my Family cannot a...
Hello everybody My brother created a spotify premium family account and told me to sign in what I did immediately.Than I got an e Mail which told me to verify my account , but unfortunately the Mail got to my **bleep** so i just didnt read it.Now Pre...