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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 164980 Views
  • 32 replies
  • 9 likes
  • 164980 Views
  • 32 replies
  • 9 likes

family to my family subscription

I have been trying to register my family to my family subscription , because i cannot remember the EXACT info i entered, it keeps refusing invitations. I am the only one in my family subscription and that kind of makes it pointless to have it. I

  • Casual Listener
  • I have been trying to register my family to my family subscription , because i cannot remember the EXACT info i entered, it keeps refusing invitations. I am the only one in my family subscription a...
  • osornios
  • Spotify Star
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Admin of family plan

How has the admin user on my family plan suddenly changed? I am the one with the subscription, but when checking my account online, I noticed it shows another person as the main used/admin of the family plan?

  • Newbie
  • How has the admin user on my family plan suddenly changed? I am the one with the subscription, but when checking my account online, I noticed it shows another person as the main used/admin of the family...
  • user-removed
  • Not applicable
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Spotify is not working

I don't speak a lot of English but I'm going to try! My Spotify account isn't working!!!!! I have family premium but tonight I can't listen to music in any of the accounts... It's say that I didn't pay but I did! So... What can I do?? Its say that I ...

  • Casual Listener
  • I don't speak a lot of English but I'm going to try! My Spotify account isn't working!!!!! I have family premium but tonight I can't listen to music in any of the accounts... It's say that I didn't p...
  • RocioRojas
  • Casual Listener
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

Cannot add family member to the family account

I have a family account and would like to invite a family member When he follows the invitation then he always gets an error saying that it cannot be confirmed that the address is the same. For another family member it works.Many people seem to have ...

  • Newbie
  • I have a family account and would like to invite a family member  When he follows the invitation then he always gets an error saying that it cannot be confirmed that the address is the same. F...
  • 156 Views
  • 0 replies
  • 1 likes
  • 156 Views
  • 0 replies
  • 1 likes

Wieso können andere nicht an meinem Family Konto teilnehmen

Ich und meine Familie teilen uns ein Spotify Premium Family Konto. Seit neustem können alle anderen Teile des Kontos nicht mehr auf die Premium Dienste zugreifen, auch nachdem ich sie wiederholt eingeladen habe. In den von Spotify enthaltenen Emails ...

  • Newbie
  • Ich und meine Familie teilen uns ein Spotify Premium Family Konto. Seit neustem können alle anderen Teile des Kontos nicht mehr auf die Premium Dienste zugreifen, auch nachdem ich sie wiederholt e...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Family Spotify

Hi. I have premium family, I emailed my daugter and she received the invitation. Would do the same to my son, done IT 10 times but he can not get the mail from you!!? What is it all about? Sent regular mail to him and they got him. What is the proble...

  • Newbie
  • Hi. I have premium family, I emailed my daugter and she received the invitation. Would do the same to my son, done IT 10 times but he can not get the mail from you!!? What is it all about? Sent r...
  • 257 Views
  • 0 replies
  • 0 likes
  • kenth.kengarden@hotmail.com
  • 257 Views
  • 0 replies
  • 0 likes

Family Account Adresse wird nicht bestätigt von Spotify

Meine Tochter hat von mir eine Einladung bekommen, es heißt aber immer, dass ihre Adresse nicht mit meiner übereinstimmt. Ich bin über Facebook angemeldet und es ist keine Adresse in meinem Spotify-Account hinterlegt. Bei den Söhnen hat es funktionie...

  • Newbie
  • Meine Tochter hat von mir eine Einladung bekommen, es heißt aber immer, dass ihre Adresse nicht mit meiner übereinstimmt. Ich bin über Facebook angemeldet und es ist keine Adresse in meinem Spotify-A...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

My wife didnt get email to varify her adress in Premium subscription

We live together and she still got email that spotify has to varify her adress so we can use premium family subsciption.She is log in throught her facebook page and her email adress didnt get into spotify profil. So she didnt get any email with link ...

  • Newbie
  • We live together and she still got email that spotify has to varify her adress so we can use premium family subsciption. She is log in throught her facebook page and her email adress didnt get i...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Switching from a single premium account to family.

I've had a single spotify premium account for about 10 months & my family just decided to upgrade to the family plan. I got the email invitation but it won't let me sign up with my current account. Is there a way to switch my current account to the f...

  • Newbie
  • I've had a single spotify premium account for about 10 months & my family just decided to upgrade to the family plan. I got the email invitation but it won't let me sign up with my current a...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Spotify premium family Address

I can't join the invite my family sent me. We live in the same house. Same address. SAME EVERYTHING. I even changed my spotify account in the hopes that it will be resolved but it kept saying that they can't confirm my address.

  • Newbie
  • I can't join the invite my family sent me. We live in the same house. Same address. SAME EVERYTHING. I even changed my spotify account in the hopes that it will be resolved but it kept saying that t...
  • hamcowell
  • Newbie
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Öğrenci indirimi sorunu

2 gün önce öğrenci indiriminden yararlanmak istedim parayı çekti üniversiteyi seçtim resim istedi yükleme yerine tıkladım seçme çıkmadı geri çıktım tekrar girdim merak etme para çekmedik dedi tekrar girdim tüh... diye yazmaya başladı bi baktım parayı...

  • Newbie
  • 2 gün önce öğrenci indiriminden yararlanmak istedim parayı çekti üniversiteyi seçtim resim istedi yükleme yerine tıkladım seçme çıkmadı geri çıktım tekrar girdim merak etme para çekmedik dedi tekrar ...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Me mudé y tuve que crear una cuenta nueva para tener el plan familiar, pero perdí mis listas

Hola, me acabo de mudar y mi pareja y yo queremos compartir un plan familiar. Al meterme en su plan, el sistema no me reconoce y he tenido que abrirme una nueva cuenta, pero al hacerlo, claro, me quedo sin mis listas. ¿Hay alguna forma de poder recup...

  • Newbie
  • Hola, me acabo de mudar y mi pareja y yo queremos compartir un plan familiar. Al meterme en su plan, el sistema no me reconoce y he tenido que abrirme una nueva cuenta, pero al hacerlo, claro, me que...
  • bryceee89
  • Casual Listener
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

I don't get the invitemail to family premium

My husband send email to our two children and they get premium but when he sends to me l don't get any mail. What is wrong and what should l do?Linda

  • Newbie
  • My husband send email to our two children and they get premium but when he sends to me l don't get any mail. What is wrong and what should l do? Linda
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Removed from spotify premium for family

Last month i have started using spotify premium for family. There are 6 members and i am the owner of the account. After a month a problem has appeared - one of the members was removed from the account authomatically. I sent a second invitation but s...

  • Newbie
  • Last month i have started using spotify premium for family. There are 6 members and i am the owner of the account. After a month a problem has appeared - one of the members was removed from the a...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Me retrase en mi pago y 2 familiares no tienen premium

Me retrase una semana en el pago por tarjeta y cuando liquide otro mes pero 2 de mis familiares ya no aparecen en el plan y no tienen premium

  • Newbie
  • Me retrase una semana en el pago por tarjeta y cuando liquide otro mes pero 2 de mis familiares ya no aparecen en el plan y no tienen premium
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Playlists you can't save but only follow

Can anybody help me. I'm downloading some music such as my own playlist and other albums. I can find them all back when I want to play them. But when I downmload a Playlist or artist which you can't save butr only follow then I don't know where to fi...

  • Newbie
  • Can anybody help me. I'm downloading some music such as my own playlist and other albums. I can find them all back when I want to play them. But when I downmload a Playlist or artist which you can't ...
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Remove family plan administrator

Hi team. I have created a family plan administrator with wrong data by mistake but I couldn´t delete it. How can I remove it and create it again? Thanks.

  • Newbie
  • Hi team. I have created a family plan administrator with wrong data by mistake but I couldn´t delete it. How can I remove it and create it again? Thanks.
  • berbpj1
  • Casual Listener
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Family Plan Changed Administrator on its own???

Hi Spotify changed the administrator of my family premium plan on its own. I created the family plan so technically i am supposed to be the administrator. Does anyone know if Spotify is still charging to my account or charging the $14.90 to the new a...

  • Casual Listener
  • Hi Spotify changed the administrator of my family premium plan on its own. I created the family plan so technically i am supposed to be the administrator. Does anyone know if Spotify is still c...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Family plan for students

Will my family plan still be available if someone is in college, where there home address is still the same but they just live there temporarily, or will it be cancelled?

  • Newbie
  • Will my family plan still be available if someone is in college, where there home address is still the same but they just live there temporarily, or will it be cancelled?
  • LordRollin
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Problemas con Plan Familiar Premium

ME HAN INVITDO A UN PLAN FAMILIAR Y CUANDO INTRODZCO EL CODIGO DE INVITACION, CUMPLIMENTO EL FORMULARIO, Y CONFIRMO ME SALE EL SIGUIENTE MENSAJE "No hemos podido confirmar que vivas en el mismo domicilio". VUESTRO SISTEMA DE SOPORTE NO ES EL MAS ACCE...

  • Newbie
  • ME HAN INVITDO A UN PLAN FAMILIAR Y CUANDO INTRODZCO EL CODIGO DE INVITACION, CUMPLIMENTO EL FORMULARIO, Y CONFIRMO ME SALE EL SIGUIENTE MENSAJE "No hemos podido confirmar que vivas en el mismo domic...
  • DaniBravo
  • Regular
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes