Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24404 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24404 Views
  • 18 replies
  • 0 likes

PROBLEMS Spotify Premium paypal "anderes Land"

Hey, ich nutze schon lange spotify kostenlos und wollte nach meinem Umzug auf Premium wechseln mit dem 5€ Studentenrabatt. Problem: Ich hatte mich auf der französischen Website von Spotify angemeldet, weshalb ständig die Fehlermeldung kam, dass ich e...

  • Newbie
  • Hey,   ich nutze schon lange spotify kostenlos und wollte nach meinem Umzug auf Premium wechseln mit dem 5€ Studentenrabatt.    Problem: Ich hatte mich auf der französischen Websit...
  • bume17
  • Newbie
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Netherlands: Can't pay for student discount

NEDERLANDS HIERONDER Help, I want to use the student discount, but I don't have a creditcard. I can only pay with iDeal. I can pay for Premium and more, but student discount only offer the option to pay with creditcard. The customer service of Spotif...

  • Casual Listener
  • NEDERLANDS HIERONDER   Help, I want to use the student discount, but I don't have a creditcard. I can only pay with iDeal. I can pay for Premium and more, but student discount only offer the o...
  • niekske
  • Newbie
  • 367 Views
  • 3 replies
  • 1 likes
  • 367 Views
  • 3 replies
  • 1 likes

Student discount: TriOS College

I have signed up for a student discount and I got the trial month, but they haven’t done anything since and it wants me to pay full price instead of the student discount price. What would be my next step?

  • Newbie
  • I have signed up for a student discount and I got the trial month, but they haven’t done anything since and it wants me to pay full price instead of the student discount price. What would be my next ...
  • LeoRager
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Problem signing spotify premium for students

Hi.I have problems signing premium with student discount here in sweden. My student validity is already verified and fine, but when signing SheerID says the offer is already redeemed, which it is not. Untill trying to sign the offer, I had ordinary p...

  • Regular
  • Hi. I have problems signing premium with student discount here in sweden. My student validity is already verified and fine, but when signing SheerID says the offer is already redeemed, which it is...
  • lailaiwong
  • Newbie
  • 227 Views
  • 1 replies
  • 0 likes
  • Student
  • 227 Views
  • 1 replies
  • 0 likes

students discount

I would like to get the student discount. However whenever I try to click on it I am redirected to the main page and I cannot access the students discount. I already have spotify premium now.

  • Casual Listener
  • I would like to get the student discount. However whenever I try to click on it I am redirected to the main page and I cannot access the students discount. I already have spotify premium now. 
  • DanaVal
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Cobranca indevida de 10 reias

Tentei trocar minha conta para estudante porem nao conclui o processo e decidi cancelar meu primium. Agora estao cobrando 10,00 no meu cartao. Gostaria de saber como recebo o estorno pois nao troquei minha conta e sim cancelei.

  • Newbie
  • Tentei trocar minha conta para estudante porem nao conclui o processo e decidi cancelar meu primium. Agora estao cobrando 10,00 no meu cartao. Gostaria de saber como recebo o estorno pois nao troquei...
  • Bittencourt
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Problema con Spotify Premium Students

Ho attivato l'abbonamento inserendo la carta di credito, mi sono stati scalati i soldi, ma ancora sotto la voce abbonamento c'è scritto "FREE". Non è arrivata nemmeno un'e-mail di conferma. Cosa devo fare?

  • Newbie
  • Ho attivato l'abbonamento inserendo la carta di credito, mi sono stati scalati i soldi, ma ancora sotto la voce abbonamento c'è scritto "FREE". Non è arrivata nemmeno un'e-mail di conferma. Cosa devo...
  • ale2209
  • Newbie
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

Family AND Student Discount ?

I want to sign my mom, my sister, and I up for the Spotify family plan. My sister is a college student and says that she can get both Hulu & Spotify for $5/month using the student discount. If she is on our family plan would she still be able to get ...

  • Newbie
  • I want to sign my mom, my sister, and I up for the Spotify family plan. My sister is a college student and says that she can get both Hulu & Spotify for $5/month using the student discount. If sh...
  • LeoRager
  • Community Legend
  • 4600 Views
  • 4 replies
  • 0 likes
  • 4600 Views
  • 4 replies
  • 0 likes

US Student Discount Problem

Hi, I'm trying to upgrade to the student discount plan but it's saying I'm not in an eligbile country. I'm in the United States attending at university. It has me reigster through unidays and that's when it tells me I'm not in an eligible country. Ho...

  • Newbie
  • Hi,   I'm trying to upgrade to the student discount plan but it's saying I'm not in an eligbile country.  I'm in the United States attending at university.  It has me reigster throug...
  • phan_times
  • Community Legend
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

Eligibility for student premium

I am a secondary/high school student. Am I still able to get the student offer? If yes, how do I do it?

  • Newbie
  • I am a secondary/high school student. Am I still able to get the student offer? If yes, how do I do it?
  • Maxim
  • Spotify Star
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Unable to activate Hulu with Spotify student discount

So, I've been using Spotify premium with the student discount for about six months now. I love it and have no problems with it. I just read that my student discount also gives me access to the Hulu limited comercials plan at no extra cost. I looked a...

  • Casual Listener
  • So, I've been using Spotify premium with the student discount for about six months now. I love it and have no problems with it. I just read that my student discount also gives me access to the Hulu l...
  • TruinAndrest
  • Casual Listener
  • 815 Views
  • 2 replies
  • 0 likes
  • 815 Views
  • 2 replies
  • 0 likes

Payment of Student Discount

Hi, I am student in Turkey and use Spotify Students account. 4-5 day before spotify sent me a message that Please, renew your payment method, if you dont, your account change with free account. So I changed my payment method. Spotify took 13,99₺ ,whi...

  • Newbie
  • Hi, I am student in Turkey and use Spotify Students account. 4-5 day before spotify sent me a message that Please, renew your payment method, if you dont, your account change with free account. So I...
  • phan_times
  • Community Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • Student
  • 331 Views
  • 1 replies
  • 0 likes

Solved!! Spotify student does not work on smartphone

Hello, I suscribed to Spotidy student 2 months ago and it works on my computer but not on my iphone. I already deleted and downloaded the application again twice on my phone and I don't know how to solve the problem. On my computed it says I am using...

  • Casual Listener
  • Hello,   I suscribed to Spotidy student 2 months ago and it works on my computer but not on my iphone. I already deleted and downloaded the application again twice on my phone and I don't know...
  • CryticalAce
  • Community Legend
  • 610 Views
  • 5 replies
  • 0 likes
  • Student
  • 610 Views
  • 5 replies
  • 0 likes

When will "premium" be active on my account?

Hi. i signed up for a new spotify account premium for students $4.99 month. When I log in to my account it says I am on spotify "free" even though I put my credit card info in too. Does spotify verify my student verification prior to my account being...

  • Newbie
  • Hi. i signed up for a new spotify account premium for students $4.99 month. When I log in to my account it says I am on spotify "free" even though I put my credit card info in too.  Does s...
  • phan_times
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Student discount

I signed up for Spotify premium in May 2017 with my student discount but I am already being charged £10 a month when I have 4 months left on my subscription. I need a refund for last month where I was overcharged.

  • Newbie
  • I signed up for Spotify premium in May 2017 with my student discount but I am already being charged £10 a month when I have 4 months left on my subscription. I need a refund for last month where I wa...
  • Luke
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Says Its Activated But...

I signed up for Student Premium today, received the verification email and everything went smooth. Until I opened Spotify and nothing happened. There's still the Premium ad, I can only make playlists, no downloads. I uninstalled the app and tried aga...

  • Newbie
  • I signed up for Student Premium today, received the verification email and everything went smooth. Until I opened Spotify and nothing happened. There's still the Premium ad, I can only make playlists...
  • Bittencourt
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 242 Views
  • 1 replies
  • 0 likes

Spotify + Hulu Student Discount

I want to connect my Hulu to spotify so i can use the student discount. I've changed my plan and it lists the student discount as my plan currently, but when i try to connect Hulu it says it failed. I contacted Hulu and they said it was a problem on ...

  • Visitor
  • I want to connect my Hulu to spotify so i can use the student discount. I've changed my plan and it lists the student discount as my plan currently, but when i try to connect Hulu it says it failed. ...
  • LeoRager
  • Community Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

SheerID work email?

Hey, so I'm trying to sign up for SheerID so I can get the student discount on Premium, but it keeps saying "Please enter your work email" instead of letting me go to the next page. I tried two different browsers and three different email addresses, ...

  • Newbie
  • Hey, so I'm trying to sign up for SheerID so I can get the student discount on Premium, but it keeps saying "Please enter your work email" instead of letting me go to the next page. I tried two diffe...
  • c_parmele
  • Casual Listener
  • 4608 Views
  • 4 replies
  • 0 likes
  • 4608 Views
  • 4 replies
  • 0 likes

I made the wrong payment student

Hi, When I was paying spotify I clicked on "students". Only after paying did I notice. However, the money went out of my account and I do not have the spotify to work.I did not receive any email at all, but the Mastercard account in the MB WAY app sa...

  • Casual Listener
  • Hi, When I was paying spotify I clicked on "students". Only after paying did I notice. However, the money went out of my account and I do not have the spotify to work. I did not receive any e...
  • LeoRager
  • Community Legend
  • 568 Views
  • 7 replies
  • 0 likes
  • Other
    Student
  • 568 Views
  • 7 replies
  • 0 likes