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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24691 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24691 Views
  • 18 replies
  • 0 likes

Superuser Contribution Student Hulu Discount?

Ok so I am trying to activate my hulu acount with my spotify for the new discount, but it won't let my card go through! I just called my bank and they say everything is fine and even watched a transaction go through, and yet my card is still getting ...

  • Newbie
  • Ok so I am trying to activate my hulu acount with my spotify for the new discount, but it won't let my card go through! I just called my bank and they say everything is fine and even watched a transa...
  • Alfredo
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

When I try to get the student discount it tells me they can't find me a student

I'm currently enrolled in college as a high school student through dual enrollment. I called the college where I will be taking classes. I know I am enrolled at the school so that technically makes me a college student. I don't understand why the web...

  • Newbie
  • I'm currently enrolled in college as a high school student through dual enrollment. I called the college where I will be taking classes. I know I am enrolled at the school so that technically makes m...
  • user-removed
  • Not applicable
  • 271 Views
  • 1 replies
  • 1 likes
  • 271 Views
  • 1 replies
  • 1 likes

Não consigo fazer conta premium

Boa noite, estou tentando fazer uma conta premium mais não consigo, eu tinha feito de estudante, aí cobrou um mês e parou. Agora que parei de estudar estou tentando fazer a premium familiar (com o mesmo cartão) e não consigo. O que eu faço?

  • Casual Listener
  • Boa noite, estou tentando fazer uma conta premium mais não consigo, eu tinha feito de estudante, aí cobrou um mês e parou. Agora que parei de estudar estou tentando fazer a premium familiar (com o me...
  • Bittencourt
  • Spotify Star
  • 286 Views
  • 3 replies
  • 0 likes
  • 286 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student account

It keeps telling me that I already have a student credentials account with Spotify when I try to sign up for the new hulu/premium deal, but I definitely do not. Need help

  • Newbie
  • It keeps telling me that I already have a student credentials account with Spotify when I try to sign up for the new hulu/premium deal, but I definitely do not. Need help
  • Alfredo
  • Roadie
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

It won't let me just enter my name and college in, its making me "submit" something, but won't accept my submissions.

  • Newbie
  • It won't let me just enter my name and college in, its making me "submit" something, but won't accept my submissions.
  • Alfredo
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento premium studenti

Ho appena fatto abbonamento studenti. Mi hanno già scalato i soldi ma siccome la mia scuola non era tra quelle convenzionate ho fatto la richiesta e quindi non posso ancora usare il mio abbonamento.come mai è già partito l'addebito?

  • Newbie
  • Ho appena fatto abbonamento studenti. Mi hanno già scalato i soldi ma siccome la mia scuola non era tra quelle convenzionate ho fatto la richiesta e quindi non posso ancora usare il mio abbonamento. ...
  • Alfredo
  • Roadie
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for both

hello, firstly i was trying to upgrade my account to premium and i saw the student discount and take a look and when it asked me to verify my studentship i and before that it said "nothing had been taken from your card" and i closed it and bought the...

  • Newbie
  • hello, firstly i was trying to upgrade my account to premium and i saw the student discount and take a look and when it asked me to verify my studentship i and before that it said "nothing had been t...
  • Alfredo
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Unable to verify as student

I am trying to subscribe as a student but it keeps on giving me a message that I can't be verified as a student. I already tried to use my school email but still can't verify. How can I be verified? Because I am currently a college student.

  • Casual Listener
  • I am trying to subscribe as a student but it keeps on giving me a message that I can't be verified as a student. I already tried to use my school email but still can't verify. How can I be verified? ...
  • Maxim
  • Spotify Star
  • 344 Views
  • 3 replies
  • 0 likes
  • 344 Views
  • 3 replies
  • 0 likes

Premium to Student

I'm a college student and I really want to be able to get the student discount and hulu bundle. The problem is I already have premium and pay the normal price. How do I switch to the student version?

  • Newbie
  • I'm a college student and I really want to be able to get the student discount and hulu bundle. The problem is I already have premium and pay the normal price. How do I switch to the student version?
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Spotify + Hulu subscription

Hey guys I was trying to sign up for the bundle deal. However when I go to confirm my payment, it says that my student credentials are already being used with an account. I do not own another account. The only account that I have is the one that I in...

  • Visitor
  • Hey guys I was trying to sign up for the bundle deal. However when I go to confirm my payment, it says that my student credentials are already being used with an account. I do not own another account...
  • SaraiSound
  • Roadie
  • 350 Views
  • 1 replies
  • 1 likes
  • 350 Views
  • 1 replies
  • 1 likes

Why can't I use Paypal for a student license? (but I can for a regular license)

Hello, When I'm trying to buy a student license (€4.99) I can only pay with CC but I'd prefer to pay with paypal but theres no option for that although there is a Paypal option for the regular (€9.99) subscription like I've always done, why is that?I...

  • Casual Listener
  • Hello,   When I'm trying to buy a student license (€4.99) I can only pay with CC but I'd prefer to pay with paypal but theres no option for that although there is a Paypal option for the regul...
  • zanicl3
  • Casual Listener
  • 253 Views
  • 2 replies
  • 0 likes
  • 253 Views
  • 2 replies
  • 0 likes

Spotify Premium (w/student discount) not working?

Last month, I went on the 30-day free trial of Spotify premium and loved it so I decided to keep it past the 30-days. I got charged for the full $10.99 a couple days ago. I just found out about the student discount so yesterday I signed up for it and...

  • Newbie
  • Last month, I went on the 30-day free trial of Spotify premium and loved it so I decided to keep it past the 30-days. I got charged for the full $10.99 a couple days ago. I just found out about the s...
  • SpotCreated
  • Roadie
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Student abroad - Discount

Hello. I am a currently a post graduate student in 2 UK universities (Derby and Plymooth). I currently attend the classes locally in Greece, in 2 local colleges that cooperate with the above institutions. I want to ask wether I can somehow activate t...

  • Newbie
  • Hello. I am a currently a post graduate student in 2 UK universities (Derby and Plymooth). I currently attend the classes locally in Greece, in 2 local colleges that cooperate with the above institut...
  • SpotCreated
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Solved!! Hulu included in Spotify for students

Hi! I have a student premiuim account through spotify. I see a notification saying Hulu is included in a student premiuim membership, but when I click on more details it says I am not eligable. Why is that?

  • Newbie
  • Hi! I have a student premiuim account through spotify. I see a notification saying Hulu is included in a student premiuim membership, but when I click on more details it says I am not eligable. Why i...
  • 007onfire
  • Casual Listener
  • 12419 Views
  • 7 replies
  • 1 likes
  • 12419 Views
  • 7 replies
  • 1 likes

Solved!! I got charged for student

I was trying to apply for he student memebership cuz I though high school student could. And it still charged me for it. And I need my money back cuz it said I was charged for it in my bank history. And I didn't get any email as a receipt either

  • Newbie
  • I was trying to apply for he student memebership cuz I though high school student could. And it still charged me for it. And I need my money back cuz it said I was charged for it in my bank history. ...
  • Jacob
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

CUENTA PREMIUN UNIVERSITARIO

Buenas noches; Po error me subscribi a una cuenta premiun para estudiantes universutarios, pero mientras se estaba verificando por parte despotify mi estado de estudiante por error compre una subscricion de cuenta premiun estandar, ahora Spotify me f...

  • Newbie
  • Buenas noches;   Po error me subscribi a una cuenta premiun para estudiantes universutarios, pero mientras se estaba verificando por parte despotify mi estado de estudiante por error compre un...
  • osornios
  • Spotify Star
  • 429 Views
  • 3 replies
  • 0 likes
  • 429 Views
  • 3 replies
  • 0 likes

Premium Spotify fee problems

I went to apply for the student discounts but after I put in my card information I stopped but my card still got charged the money. However, my Spotify account was still normal and I didn't have access to Hulu. Do you think I could get my money back?...

  • Casual Listener
  • I went to apply for the student discounts but after I put in my card information I stopped but my card still got charged the money. However, my Spotify account was still normal and I didn't have...
  • Maxim
  • Spotify Star
  • 347 Views
  • 3 replies
  • 0 likes
  • 347 Views
  • 3 replies
  • 0 likes

Superuser Contribution I put a wrong e-mail

I have done all the steps to get the premium for students. The problem is that when I ahd to put my name and e-mail I have written a wrong e-mail. What can I do? Now I won't know if I was accepted to get the premium for students because they'll send ...

  • Newbie
  • I have done all the steps to get the premium for students. The problem is that when I ahd to put my name and e-mail I have written a wrong e-mail. What can I do? Now I won't know if I was accepted t...
  • Chris
  • Spotify
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Already paid for premium

I was just charged for the monthly premium but I'd like to change my account into a student account. When I tried to sign back up for the student account it asked for my card info, I do not want to be charged twice. What can I do?

  • Newbie
  • I was just charged for the monthly premium but I'd like to change my account into a student account. When I tried to sign back up for the student account it asked for my card info, I do not want to b...
  • Bittencourt
  • Spotify Star
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Paid for premium but...

Dearest everybodyI only just paid for student's premium, yet I don't have any documents to verify that I am a student, so my status is still 'free' even though I paid money I want to get my money back ,but, I don't know how to . Could you please help...

  • Newbie
  • Dearest everybody I only just paid for student's premium,  yet I don't have any documents to verify that I am a student, so my status is still 'free' even though I paid money 🙂 I want to ...
  • Bittencourt
  • Spotify Star
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes