Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Plan/PremiumCountry DeviceRedmi note 6 pro My Question or IssueIs Spotify deliberately blocking me from subscribing to student plans? This is a dark pattern I noticed. I'm a verified student, and inspite of that, I'm unable to subscribe to student pl...
It is not giving me the option to pay pr subscription with my Google play balance
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I try to go through the process of obtaining Student Premium, it just doesn't work. ...
like a week ago I registered as student in the web and i changed it to student plan, i was going to pay the student plan the next pay but now i see i pay the regular premium, id like to have the diference of the plan, ive already send my documents to...
PlanStudent PremiumUSADevice(iPhone 15 plus, Apple TV, MacBook Pro 2023) My Question or IssueI recently started the Student Premium subscription for free for 3 months with Hulu and I like the subscription, but the issue is with Hulu. Hulu is also wor...
PlanFree/PremiumCountryIndiaDeviceMacbook pro M3Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or IssueI'm facing this issue "It looks like you’ve taken a trial beforeIt looks like you’ve taken a trial before, which means you ar...
Recebi a verificação pelo SheerID para mudar meu plano para o Premium Universitário e quando entro no Spotify aparece a mensagem: "Sua condição de estudante está verificada até: 17/03/2025" Quando clico para mudar de plano aparece a mensagem:"Infeliz...
I have the Spotify Premium Student that has included Hulu. Tonight, my Apple TV app was logged out of Hulu when I went to watch it. I tried putting in my user ID and password and it gave me a message that there was a problem. I double-checked my Spot...
PlanPremiumEgypt Device(iPhone 14 Pro, MacBook Air)Operating System(iOS 10) I am writing to report an issue with my Spotify Premium Student subscription. On September 22, 2024, I successfully charged my bundle and paid for the Spotify Premium Student...
Upon choosing plan I get 2 options so I clicked on 59 rupees option and after that payment option doesn't appear.
Plan is Premium Student. I recently got Hulu because it was free with my subscription. However, I logged into Hulu and saw that they would be charging me 9.99 on october 17th, which was strange to me as Hulu is free with Premium Student. So, I went o...
Why is it that I'm going to pay for premium plan within the month but I just paid it now?
PlanPremium IndividualCountryUSADeviceiPhone 14 pro My Question or IssueI am a new graduate student at a University approved by SheerID but am unable to activate the discount because I used Spotify student as an undergraduate. I now need a discount a...
No more detail
I was verified as a student but each time I'm asked to select my plan, I keep clicking on the monthly subscription option and it doesn't direct me to payments. It basically does not work
Tuve un cobro excesivo en mi tarjeta siendo que tenia spotifu de estudiante y viendo mi perfil sale que tengo una cuenta individual, 1uiero saber por que se cambio? Una amiga de su celular tuvo que cambiarlo ya qur a mi no me lo permitia, quiero sabe...
I am a free user and I tried to sign up for the premium student plan and it does not let me and says "Sorry, you are not eligible for that plan" I tried to use the solutions posted on here and it still does not work
I'm not able to make my student payment but i have already verified my student id. Is there any solution for this issue, actually i have the eligibility to get this feature and i have submitted my documents including student id. This is so irrelevant...
I recently paid for Spotify student premium cause I was tired of the apps and everything was alright till I tried to download some songs but I can't since I have a limit of only 30 songs. 30!!! Has anyone else got this issue?
Hola, el problema que tengo es que cuando quiero pagar por el premiun para estudiantes con la prueba gratuita de 1 mes, no me aparece la opción para registrar los datos de mi tarjeta Visa y concretar la compra. Pero sí me deja cuando voy a la otra op...