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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24493 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24493 Views
  • 18 replies
  • 0 likes

Superuser Contribution Money deducted from bank account but no premium accsss given

PlanStudent PremiumCountry DeviceiPhone 13Operating SystemiOS 17.3.1 My Question or IssueUsing UPI I made a payment of Rs 59 for my monthly payment for student premium. However on spotify page it shows the transaction FAILED. So now i have no access ...

  • Newbie
  •   Plan Student Premium Country   Device iPhone 13 Operating System iOS 17.3.1   My Question or Issue Using UPI I made a payment of Rs 59 for my monthly payment for student p...
  • Mathur
  • Casual Listener
  • 1316 Views
  • 7 replies
  • 2 likes
  • Premium for Students
  • 1316 Views
  • 7 replies
  • 2 likes

Why is Spotify is charging me double for next month's subscription?

I just paid my subscription fee for premium student and it says my next billing is double the original price and I would like to know why??

  • Visitor
  • I just paid my subscription fee for premium student and it says my next billing is double the original price and I would like to know why??
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

I paid for the student premium plan yesterday but u can't access any premiu

I paid for the student premium plan yesterday but till now it has not updated on the app.I can't access any premium feature, kindly help.

  • Visitor
  • I paid for the student premium plan yesterday but till now it has not updated on the app. I can't access any premium feature, kindly help.
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Premium Student in india

I have verified my email address as student and now it says this offer isn't available in your region although it shows the plan in India PlanPremium

  • Visitor
  • I have verified my email address as student and now it says this offer isn't available in your region although it shows the plan in India  Plan Premium  
  • Maxim
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 324 Views
  • 1 replies
  • 0 likes

Ads still playing with student premium

PlanFPremiumCountry DeviceIPhone 15Operating System(IOS 18.1.1My Question or IssueI am still getting ads, especially in podcasts. I understand the majority of shows h

  • Visitor
  • Plan FPremium Country   Device IPhone 15 Operating System ( IOS 18.1.1 My Question or Issue I am still getting ads, especially in podcasts. I understand the majority of shows h
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't choose a plan after verification

After verifying my student ID when the application shows the option of.Choosing a plan. I enter that page and I select , but it's not moving further

  • Visitor
  • After verifying my student ID when the application shows the option of. Choosing a plan. I enter that page and I select , but it's not moving further
  • Vasil
  • Moderator
  • 390 Views
  • 4 replies
  • 1 likes
  • 390 Views
  • 4 replies
  • 1 likes

Audiobooks with a Student Account

PlanStudent PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDoes a student premium account not grant access to the recently free audiobook selection...

  • Visitor
  • Plan Student Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Does a ...
  • jlo5
  • Visitor
  • 7218 Views
  • 4 replies
  • 4 likes
  • Premium for Students
  • 7218 Views
  • 4 replies
  • 4 likes

Superuser Contribution My premium student plan is refusing to renew noting that my sheerid verification is still valid

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As you see in the pics uploaded my verification is valid but says that i cant have the ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Dessi
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 203 Views
  • 1 replies
  • 0 likes

student premium hulu error

I just recently got Student Premium with Hulu. When I go to activate my Hulu, I click “I’m New To Hulu” and then it takes me to an Error page. [ ERROR Something went wrong, please try again or check out our help area ] I’ve been trying for several da...

  • Casual Listener
  • I just recently got Student Premium with Hulu. When I go to activate my Hulu, I click “I’m New To Hulu” and then it takes me to an  Error page. [ ERROR Something went wrong, please try agai...
  • Not applicable
  • 717 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 717 Views
  • 4 replies
  • 0 likes

Superuser Contribution App shows the wrong price for plan

I have changed my plan to a student plan. When I sign in via my computer it says I will be charged the correct price next month (£5.99) but the app on my phone still says I am going to be charged the old price (£11.99). How can I get this updated? I'...

  • Visitor
  • I have changed my plan to a student plan. When I sign in via my computer it says I will be charged the correct price next month (£5.99) but the app on my phone still says I am going to be charged the...
  • Novy
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No me puedo suscribir a spotify para estudiantes, pero ya estoy verificado

Realicé el proceso de verificación de que soy un estudiante para acceder a la oferta de spotify premium para estudiantes, me mandaron el correo con la verificación de mi cuenta como estudiante pero al ingresar el pago me dice que no puedo seleccionar...

  • Visitor
  • Realicé el proceso de verificación de que soy un estudiante para acceder a la oferta de spotify premium para estudiantes, me mandaron el correo con la verificación de mi cuenta como estudiante pero a...
  • Paulopez5
  • Casual Listener
  • 6939 Views
  • 19 replies
  • 0 likes
  • 6939 Views
  • 19 replies
  • 0 likes

Undergrad to Graduate

PlanPremium for studentsCountryUS My Question or IssueI am just getting done with my undergraduate degree, and going straight into my masters, which means I will be at University for two more years. I already got spotify premium for students my fresh...

  • Newbie
  • Plan Premium for students Country US   My Question or Issue I am just getting done with my undergraduate degree, and going straight into my masters, which means I will be at University f...
  • ribezaz
  • Spotify Star
  • 314 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 314 Views
  • 1 replies
  • 1 likes

me cobraron el spotify gratuito por un mes

COMPRÉ SPOTIFY GRATIS (ESTUDIANTIL) POR UN MES Y ME COBRARON LA TARIFA COMPLETA Y REGISTRÉ POR PRIMERA VEZ LA TARJETA

  • Visitor
  • COMPRÉ SPOTIFY GRATIS (ESTUDIANTIL) POR UN MES Y ME COBRARON LA TARIFA COMPLETA Y REGISTRÉ POR PRIMERA VEZ LA TARJETA
  • ribezaz
  • Spotify Star
  • 136 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 136 Views
  • 1 replies
  • 1 likes

Superuser Contribution Payment isn't processing even after being successfully verified as astudent

I tried to initiate the payment the the page doens't load further. The Payment options are not showed in the app

  • Visitor
  • I tried to initiate the payment the the page doens't load further. The Payment options are not showed in the app
  • Novy
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Students at this school are ineligible for this offer" Help!

I am a student in higher education in the United Kingdom. I am studying for two years at a local college and doing my third year on campus. When I try to confirm my student status my college is not listed and requesting for it to be added to the list...

  • Casual Listener
  • ...isted and requesting for it to be added to the list comes back with "Students at this school are ineligible for this offer". Any help is appreciated as I can't really afford to keep paying for s...
  • werdnabikes
  • Visitor
  • 10625 Views
  • 15 replies
  • 1 likes
  • Premium for Students
  • 10625 Views
  • 15 replies
  • 1 likes

Solved!! Spotify no longer shows me the Student Premium option. Why?

Spotify no longer shows me the Student Premium option. I previously had a Student Premium subscription, but when I ran out of funds in my bank account, I unsubscribed. Now, when I want to restore it, I can’t find this option anymore. Why is this happ...

  • Casual Listener
  • Spotify no longer shows me the Student Premium option. I previously had a Student Premium subscription, but when I ran out of funds in my bank account, I unsubscribed. Now, when I want to restore it,...
  • Maxim
  • Spotify Star
  • 379 Views
  • 5 replies
  • 0 likes
  • 379 Views
  • 5 replies
  • 0 likes