Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 167183 Views
- 110 replies
- 12 likes
- 167183 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18644 Views
- 27 replies
- 4 likes
- 18644 Views
- 27 replies
- 4 likes
I'm verified what now
PlanPremiumCountry USDeviceiphone and macbookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It says im verified for student discount until 2019 but it doesn't show that my subscription changed at all. How would I know if...
- Plan Premium Country US Device iphone and macbook Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It says im verified for student disco...
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- Spotify Star
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
Solved!! Account deactivated
PlanPremiumCountry UKDevice(iPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hello my account seems to have gone back to being Free and not the premium service. Please help!
- Plan Premium Country UK Device (iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hello my account seems to have gone back to being Free and not the premium...
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- Spotify Star
- 328 Views
- 1 replies
- 0 likes
- 328 Views
- 1 replies
- 0 likes
Help
Hi. I been with spotify for so many ywars and last month was the only month a missed a payment, im just aboard and i wanst able to put moneh in my uk account. In 4 days should be my next payment... today i went on spotify and they log me off, that me...
- Hi. I been with spotify for so many ywars and last month was the only month a missed a payment, im just aboard and i wanst able to put moneh in my uk account. In 4 days should be my next payment...&n...
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- Spotify Star
- 219 Views
- 1 replies
- 1 likes
- 219 Views
- 1 replies
- 1 likes
Solved!! Will I lost my saved songs after changing countries?
I moved definitly for a new country and I decided to change my account settings. I used to have a premium account but in order to change the country I had to "unpremium" for a while (I did what says in spotify's help page). Some of my saved music is ...
- I moved definitly for a new country and I decided to change my account settings. I used to have a premium account but in order to change the country I had to "unpremium" for a while ...
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- Spotify Star
- 887 Views
- 1 replies
- 1 likes
- 887 Views
- 1 replies
- 1 likes
Changing from Spotify Premium to Student Premium
PlanPremium to Student PremiumCountry USADeviceGoogle Pixel 2 XLOperating SystemWindows 10 My Question or IssueI currently have Spotify Premium, however I'm wanting to switch to Premium for Students because I'm currently enrolled. If I start Premium ...
- Plan Premium to Student Premium Country USA Device Google Pixel 2 XL Operating System Windows 10 My Question or Issue I currently have Spotify Premium, however I'm wanting to s...
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- Spotify Star
- 218 Views
- 1 replies
- 1 likes
- 218 Views
- 1 replies
- 1 likes
Se an cobrado la cuota Premium. Pero no la tengo activa .
Hola despues de los 30 dias gratuitos se han cobrado la cuota de la cuenta premium pero sigo teniendo la cuenta normal como puedo solucionarlo
- Hola despues de los 30 dias gratuitos se han cobrado la cuota de la cuenta premium pero sigo teniendo la cuenta normal como puedo solucionarlo
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- Spotify Star
- 263 Views
- 1 replies
- 1 likes
- 263 Views
- 1 replies
- 1 likes
Gift Card Payment
Have had major issues with buying gift card 6 month subscription. Spotify says my bank provider is having a bad day and to try again later. Have tried to pay multiple days and even asked a friend to pay, no luck. Not really sure what to do.
- Have had major issues with buying gift card 6 month subscription. Spotify says my bank provider is having a bad day and to try again later. Have tried to pay multiple days and even asked a friend to ...
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- Spotify Star
- 273 Views
- 3 replies
- 0 likes
- 273 Views
- 3 replies
- 0 likes
University Spain - Premium
Hi, I am trying to get premium in Spain, the plan is 0,99 cents for 3 months if you study in a University.I do so but my university doesn’t appear in the list that you show. My university is IED Madrid , and i would like to get the promotion, as well...
- Hi, I am trying to get premium in Spain, the plan is 0,99 cents for 3 months if you study in a University. I do so but my university doesn’t appear in the list that you show. My university is...
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- Spotify Star
- 310 Views
- 3 replies
- 0 likes
- 310 Views
- 3 replies
- 0 likes
I have been charged even i cancelled premium months ago
I just realized I have been charged every month even I cancelled my premium subscription in june. I tried to contact spotify support but they just send me email: "Hello,Here’s what we got from you:"I have been charged every month even I cancelled the...
- I just realized I have been charged every month even I cancelled my premium subscription in june. I tried to contact spotify support but they just send me email: "Hello, Here’s wha...
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Subscription
I was charge spotify on my credit card since August 30, 2017 and Sept 30, 2017 but as I open and log in spotify account I did see that I have a subscription
- I was charge spotify on my credit card since August 30, 2017 and Sept 30, 2017 but as I open and log in spotify account I did see that I have a subscription
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- Spotify Star
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Can't access Spotify Premium. Please send answer to my email : [redacted]
Please help me I bought Spotify Premium but it didn't work I would be happy for some help. [redacted]
- Please help me I bought Spotify Premium but it didn't work I would be happy for some help. [redacted]
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Charge credit card
bad charge received double charge in August and September, please correct
- bad charge received double charge in August and September, please correct
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- Spotify Star
- 383 Views
- 1 replies
- 0 likes
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charge
- 383 Views
- 1 replies
- 0 likes
Cant cancel subscription
I had made a new account on spotify after i didnt want my old one, but didnt write down my new password and cant get into my email anymore for it so when my subscription is over i cant cancel because i cant login... i just need a solution please.
- I had made a new account on spotify after i didnt want my old one, but didnt write down my new password and cant get into my email anymore for it so when my subscription is over i cant cancel because...
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- Spotify Star
- 269 Views
- 1 replies
- 0 likes
- 269 Views
- 1 replies
- 0 likes
Llevo tres meses pagando y no aparezco como Premium. Esto es un timo??
Estoy pagando a través de PayPal desde Junio! Y cuando entro no salgo como Premium. Y por más q hago lo que me dice la página no consigo que se solucione.
- Estoy pagando a través de PayPal desde Junio! Y cuando entro no salgo como Premium. Y por más q hago lo que me dice la página no consigo que se solucione.
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- Spotify Star
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Se me han borrado los datos de mi tarjeta
Hola, normalmente spotify no me ha dado Ni un problema sin embargo este mes al acceder a la app me aparecía un mensaje en rojo que decia que debía actualizar los dats de mi tarjeta cosa que no hice por que ya había pagado el valor del mes, ahora me h...
- Hola, normalmente spotify no me ha dado Ni un problema sin embargo este mes al acceder a la app me aparecía un mensaje en rojo que decia que debía actualizar los dats de mi tarjeta cosa que no hice p...
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Can't buy spotufy premium
I can't buy Spotify premium via mobile. It always says that something has gone wrong and that i should try again omand check my internet connection but it's working just fine
- I can't buy Spotify premium via mobile. It always says that something has gone wrong and that i should try again omand check my internet connection but it's working just fine
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- Spotify Star
- 354 Views
- 1 replies
- 0 likes
- 354 Views
- 1 replies
- 0 likes
Oops something went wrong, please try again.
I've been trying to fill up the information datas and I end up failing and failing all over again. I'm so tired!!!
- I've been trying to fill up the information datas and I end up failing and failing all over again. I'm so tired!!!
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Premium paused
Why is my premium paused? I was supposed to be charged 29.september but i got a new card so the money didnt go. But i bought a giftcard for a month use of premium and used it on 5th october, but now my spotify premium is paused. What can i do with th...
- Why is my premium paused? I was supposed to be charged 29.september but i got a new card so the money didnt go. But i bought a giftcard for a month use of premium and used it on 5th october, but now ...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution Se canceló mi cuenta premium y ya se ha realizado el pago
Buen día, el dia 1 del presente mes debia de cobrarse spotify por via de mi tarjeta de débito, el pago no pasó a lo que decidí recurrir a comprar una tarjeta de prepago por 100 pesos mx (lo equivalente a 1 mes de suscripción), el código de la tarjeta...
- Buen día, el dia 1 del presente mes debia de cobrarse spotify por via de mi tarjeta de débito, el pago no pasó a lo que decidí recurrir a comprar una tarjeta de prepago por 100 pesos mx (lo equivalen...
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- Spotify Star
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Subscribed, but not getting Premium?
Wykupilam premium na rok. Otrzymałam potwierdzenie płatności na maila, nawet na stronie Spotify jest potwierdzenie, ale niestety nadal widnieje u mnie subskrypcja FREE... próbowałam już wszystkich „wskazówek” typu wyloguj i zaloguj itp...ktos coś pom...
- Wykupilam premium na rok. Otrzymałam potwierdzenie płatności na maila, nawet na stronie Spotify jest potwierdzenie, ale niestety nadal widnieje u mnie subskrypcja FREE... próbowałam już wszystkich „w...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes