Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • YoungYangYang
  • Visitor
  • 242529 Views
  • 79 replies
  • 86 likes
  • 242529 Views
  • 79 replies
  • 86 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Ietsorigineels
  • Visitor
  • 99505 Views
  • 210 replies
  • 44 likes
  • 99505 Views
  • 210 replies
  • 44 likes

Superuser Contribution How do I delete recently played?

My account was hacked and I have a ton of music added to my Recently Played list that I do not like. How can I remove this from my recently played list so it doesn't mess up my recommendations?

  • Newbie
  • My account was hacked and I have a ton of music added to my Recently Played list that I do not like. How can I remove this from my recently played list so it doesn't mess up my recommendations?
  • Novy
  • Moderator
  • 1285 Views
  • 1 replies
  • 0 likes
  • 1285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are suggested songs coming up in my liked songs when plays list is goin

My Liked Songs Playlist keeps getting suggestions for songs I haven't/don't like and the playlist is not at the end of songs so there's no reason to be adding to it. Please make it stop I don't want to monitor my playlist because it looks like someon...

  • Visitor
  • My Liked Songs Playlist keeps getting suggestions for songs I haven't/don't like and the playlist is not at the end of songs so there's no reason to be adding to it. Please make it stop I don't want ...
  • OscarDC
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution What the **bleep** after podcast finishen random starts

So i subscribe to night stories for my 5 and 3 years old kids. Its a podcast. Thet are great. but many times I have expirinced when it is done Spotify picks a random new podcast and starts playing it. today it startede playing a podcast about crime a...

  • Visitor
  • So i subscribe to night stories for my 5 and 3 years old kids. Its a podcast. Thet are great.   but many times I have expirinced when it is done Spotify picks a random new podcast and starts p...
  • Susan_GP
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts showing when the Music filter is selected

When selecting the Music filter at the top of the Home Screen in the app, I get a Top Podcasts section which isn’t music. If I wanted to see podcasts I would select All or Podcasts.

  • Roadie
  •  When selecting the Music filter at the top of the Home Screen in the app, I get a Top Podcasts section which isn’t music. If I wanted to see podcasts I would select All or Podcasts.
  • Maria
  • Moderator
  • 837 Views
  • 9 replies
  • 2 likes
  • 837 Views
  • 9 replies
  • 2 likes

Fix Queue issue

Shuffle function is really bad. Now with the new update that the queue is on the right side of the screen it is worse. I have a playlist of over 1000 songs. I press shuffle but only 100 or what songs are in the queue and when the last song is done, i...

  • Newbie
  • Shuffle function is really bad. Now with the new update that the queue is on the right side of the screen it is worse. I have a playlist of over 1000 songs. I press shuffle but only 100 or what songs...
  • dinomight
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

[Bug] A song being in ANY playlist is registered as "Liked"

There is no way to tell if I have liked a song, because it has the tick next to it if it's in any of my playlists. Once it has been added to a playlist, the "Add to Liked songs" shortcut disappears from the drop-down menu on a given song, meaning to ...

  • Music Fan
  • There is no way to tell if I have liked a song, because it has the tick next to it if it's in any of my playlists. Once it has been added to a playlist, the "Add to Liked songs" shortcut disappears f...
  • dinomight
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • bug report
    Improvement Suggestion
    liked songs
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on PC. Local files not showing up.

PremiumDenmarkPC Win 10 I have specified the folder in settings a long time ago. The music is MP3 format, and still my music is not appearing in Spotify on my PC. All answers I have found are just the basic instruction on how to enable local files. B...

  • Visitor
  • Premium Denmark PC Win 10   I have specified the folder in settings a long time ago. The music is MP3 format, and still my music is not appearing in Spotify on my PC.   All answers I ...
  • OscarDC
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

FOLDERS - IMAGE

Hello everyone,I just made a bunch of folders for my playlists on Spotify. However, all my folders are black/grey with a little white envelope on them. Is it possible to change the image? I would like to make my own images, just like I have done with...

  • Newbie
  • Hello everyone, I just made a bunch of folders for my playlists on Spotify. However, all my folders are black/grey with a little white envelope on them. Is it possible to change the image? I would l...
  • JoeUnderdog
  • Newbie
  • 17667 Views
  • 4 replies
  • 108 likes
  • 17667 Views
  • 4 replies
  • 108 likes

Superuser Contribution App does not play songs from chosen playlist

HiI am a Premium subscriber, and I usually listen to Spotify via my Chromebook.When attempting to play songs in a particular playlist, after having played the first track, the app then defaults to a song from a playlist which I'd previously selected ...

  • Regular
  • Hi I am a Premium subscriber, and I usually listen to Spotify via my Chromebook. When attempting to play songs in a particular playlist, after having played the first track, the app then defaults t...
  • Ivelina
  • Moderator
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Recommended songs always the same

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWin10 My Question or IssueThe recommended songs based on the respective playlist are always the same! My playlist includes about 100 songs, so it should be easy for an algorithm to supply me with ...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop Operating System Win10   My Question or Issue The recommended songs based on the respective playlist are always the same! My playlist includ...
  • janipain
  • Newbie
  • 4209 Views
  • 7 replies
  • 14 likes
  • 4209 Views
  • 7 replies
  • 14 likes

Superuser Contribution Custom order and organization

PlanPremium StudentCountry DeviceLenovo pc and Iphone SE My Question or IssueI'm trying to set up some character playlists in a folder and put them in custom order. All the sites say "drag and drop" but it won't work. What do I do?

  • Visitor
  • Plan Premium Student Country   Device Lenovo pc and Iphone SE   My Question or Issue I'm trying to set up some character playlists in a folder and put them in custom order. All the ...
  • Yordan
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working unless online

My spotify does not work unless I'm online. Also I'd like to know how much it will cost to add my phone to my account.

  • Visitor
  • My spotify does not work unless I'm online. Also I'd like to know how much it will cost to add my phone to my account.
  • OscarDC
  • Moderator
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Porque no se reproduce ninguna cancion de spotify y playlists

Hello, I still have the same problem and I don't have any SD card. I had this problem for a week. Can someone help me please? Thank you

  • Visitor
  • Hello, I still have the same problem and I don't have any SD card. I had this problem for a week. Can someone help me please? Thank you 😊😊😊
  • OscarDC
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some local files are greyed out in Spotify windows app and will not play

I have Spotify Premium with App running on Windows 11 laptop.I have itunes specified as source for local files.Some files are greyed out in the app and cannot be played. Some of these are mp3 files I recorded myself and some are songs that are also a...

  • Casual Listener
  • I have Spotify Premium with App running on Windows 11 laptop. I have itunes specified as source for local files. Some files are greyed out in the app and cannot be played. Some of these are mp3 f...
  • Joros89
  • Newbie
  • 1760 Views
  • 4 replies
  • 0 likes
  • 1760 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unwanted playlists added

Planfamily planCountry DeviceIphone 12 proOperating Systemios My Question or IssueA week ago over 1,000 empty playlists were added to my spotify account. all of the playlists are empty and causes me to have to scroll through them all to get to my old...

  • Visitor
  •   Plan family plan Country   Device Iphone 12 pro Operating System ios   My Question or Issue A week ago over 1,000 empty playlists were added to my spotify account. all of ...
  • aakil_c
  • Visitor
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Can a blocked account see our blend playlist?

PlanPremiumCountryAustralia So me and a friend made a blend playlist around a year ago (he was the one to send the invite). However, since then I have blocked him account on Spotify. Can he still access that blend playlist? Does my songs still get up...

  • Casual Listener
  • Plan Premium Country Australia   So me and a friend made a blend playlist around a year ago (he was the one to send the invite). However, since then I have blocked him account on Spotify. C...
  • aa_angel111
  • Casual Listener
  • 724 Views
  • 2 replies
  • 2 likes
  • 724 Views
  • 2 replies
  • 2 likes

Superuser Contribution icone iniciar não funciona, tenho dois tipos de playlists, uma de artistas

Assino PREMIUM a anos. PROBLEMAS: Ícone INICIAR não funciona. Tenho dois tipos de playlists, numa playlists coloco seleção de musicas de artistas que gosto, a outra é de álbuns que gosto, hoje ficaram misturadas, e apareceu álbuns do Rupert Holmes qu...

  • Casual Listener
  • Assino PREMIUM a anos. PROBLEMAS: Ícone INICIAR não funciona. Tenho dois tipos de playlists, numa playlists coloco seleção de musicas de artistas que gosto, a outra é de álbuns que gosto, hoje ficara...
  • Susan_GP
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sort/Filter by personal playlists

Hey Spotify,It is often a hassle to find my own playlists. I create a lot of playlists but we can only pin 4 to the top. This is why is think there should be an option to sort or filter by personal playlists. So that i can find my own playlists more ...

  • Newbie
  • Hey Spotify, It is often a hassle to find my own playlists. I create a lot of playlists but we can only pin 4 to the top. This is why is think there should be an option to sort or filter by personal...
  • AlejaR
  • Moderator
  • 450 Views
  • 3 replies
  • 1 likes
  • 450 Views
  • 3 replies
  • 1 likes

Sortings songs in a playlist

Seriously, is here no option to sort songs in the playlist Alphabetically or by Artist or by Album etcRead some older topics, where they mention "Custom order" when I don't see such option or just by clicking on the column which doesn't work. A scree...

playlist.png
  • Newbie
  • Seriously, is here no option to sort songs in the playlist Alphabetically or by Artist or by Album etc Read some older topics, where they mention "Custom order" when I don't see such option or just ...
  • Amayy
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes