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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 75993 Views
  • 16 replies
  • 37 likes
  • 75993 Views
  • 16 replies
  • 37 likes

Superuser Contribution Bluetooth shuffle changes

When I connect to a Bluetooth device it reshuffles my playlist. Anything added to a queue outside the playlist remains but the rest will shuffle and sometimes it plays a different song to what it was on prior to connecting to device. I’ve tried remov...

  • Music Fan
  • When I connect to a Bluetooth device it reshuffles my playlist. Anything added to a queue outside the playlist remains but the rest will shuffle and sometimes it plays a different song to what it was...
  • Twisterman
  • Casual Listener
  • 8991 Views
  • 38 replies
  • 2 likes
  • 8991 Views
  • 38 replies
  • 2 likes

Mobile data usage was 5GB in 90 minutes without me downloading or changing anything

PlanPremium CountryGermany DeviceiPhone 15 Pro Operating SystemiOS 17.5.1 My Question or IssueMobile data usage was 5GB in 90 minutes without me downloading or changing anything. I was unsure whether it was Spotify, so I booked another 100MB package....

  • Newbie
  • Plan Premium   Country Germany   Device iPhone 15 Pro   Operating System iOS 17.5.1   My Question or Issue Mobile data usage was 5GB in 90 minutes without me download...
  • Drat76
  • Casual Listener
  • 400 Views
  • 3 replies
  • 1 likes
  • 400 Views
  • 3 replies
  • 1 likes

Superuser Contribution local files is not showing up in settings page

PlanPremiumCountry netherlandsDeviceiphone 13 pro maxOperating Systemios 18.2My Question or Issuemy local files just randomly dissapeared from my settings page but before it worked perfectly fine but i want to listen to my downloaded music from my pc...

  • Casual Listener
  • Plan Premium Country  netherlands Device iphone 13 pro max Operating System ios 18.2 My Question or Issue my local files just randomly dissapeared from my settings page but ...
  • Not applicable
  • 317 Views
  • 2 replies
  • 0 likes
  • 317 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How do you find older history

How do you find older history of artists or albums you played not showing currently in artists or album section of history

  • Regular
  • How do you find older history of artists or albums you played not showing currently in artists or album section of history
  • sackriverfilms
  • Casual Listener
  • 261240 Views
  • 14 replies
  • 2 likes
  • 261240 Views
  • 14 replies
  • 2 likes

Superuser Contribution Spotify “Go to Radio” missing

I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the same issue, but they were related to the Spotify Fr...

  • Visitor
  • I’ve been on the Premium plan for 3 years, and I’ve noticed that there’s no 'Go to Radio' button when I click the three dots on a song or album. I saw some questions on the community forum about the ...
  • Eni
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Video podcast briefly interrupted when opening Spotify app

When I listen to a podcast that also has video, the audio is interrupted when I go into the Spotify app for about a second. To reproduce:1. Open Spotify app on iOS (9.0.18) and play a video podcast. The John Campea Show Podcast has several.2. Leave t...

  • Casual Listener
  • When I listen to a podcast that also has video, the audio is interrupted when I go into the Spotify app for about a second.   To reproduce: 1. Open Spotify app on iOS (9.0.18) and play a vide...
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Why can’t I search within a playlist?

On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if I can’t but I want to know why, is search only avai...

  • Newbie
  • On iPhone, non premium. I know it can be done because a friend’s phone (who has premium and a different iOS and model of phone) can search in any playlist while I can search in none. I understand if ...
  • Yordan
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Widget Not showing playlist covers on homescreen

PlanPremiumDeviceiphone 12Operating SystemiOS 18.3 Spotify Update 9.0.14My Question or IssueI have the Spotify Recently played widget on the HOMESCREEN of my iphone, the spotify app updated and my playlist covers are blank white with the no custom co...

  • Visitor
  • Plan Premium Device iphone 12 Operating System iOS 18.3 Spotify Update 9.0.14 My Question or Issue I have the Spotify Recently played widget on the HOMESCREEN of my iphone, the spotify app upd...
  • Nieklor
  • Visitor
  • 3275 Views
  • 16 replies
  • 2 likes
  • 3275 Views
  • 16 replies
  • 2 likes

Superuser Contribution Spotify Connect disables/silences notifications during playback on external speakers

Hi folks, I have an interesting issue on on my iOS devices. Whenever I play music via Spotify Connect on my SONOS System or via generic bluetooth, Spotify seems to silence my notification sounds. This leads to missing every notification while listeni...

  • Music Fan
  • Hi folks,   I have an interesting issue on on my iOS devices. Whenever I play music via Spotify Connect on my SONOS System or via generic bluetooth, Spotify seems to silence my notification so...
  • Vasil
  • Moderator
  • 13425 Views
  • 43 replies
  • 6 likes
  • 13425 Views
  • 43 replies
  • 6 likes

Superuser Contribution Repeat and shuffle grayed out at times.

Maybe this can be posted for people who have issues with repeat and shuffle grayed out. i have a premium membership and those buttons are grayed out at times. So i came up with a solution but i am listening on my mac idk anything for windows sorry. W...

  • Visitor
  • Maybe this can be posted for people who have issues with repeat and shuffle grayed out. i have a premium  membership and those buttons are grayed out at times. So i came up with a solution but i...
  • Not applicable
  • 1721 Views
  • 5 replies
  • 0 likes
  • 1721 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify keeps disconnecting from chromecast

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 13.4 My Question or IssueEvery few songs/minutes my chromecast audio disconnects from Spotify app and has troubles connecting back in. I've checked the issue and it only happens with Spotify.

  • Newbie
  • Plan Premium Country   Device iPhone 7 Operating System iOS 13.4   My Question or Issue Every few songs/minutes my chromecast audio disconnects from Spotify app and has troubles c...
  • RayInStl
  • Casual Listener
  • 18803 Views
  • 31 replies
  • 19 likes
  • 18803 Views
  • 31 replies
  • 19 likes

Superuser Contribution Spotify Kids can’t turn off shuffle

PlanPremiumCountrySwedenDeviceiPhone 11 PROOperating SystemiOS 13.7 My Question or IssueMy kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids app, we can’t turn off shuffle, so it doesn’t play the tale in order. Is th...

  • Newbie
  • Plan Premium Country Sweden Device iPhone 11 PRO Operating System iOS 13.7   My Question or Issue My kid like to listen to tales in the car, before bedtime etc. But in the Spotify Kids...
  • Spiffylike
  • Newbie
  • 4620 Views
  • 18 replies
  • 2 likes
  • kids
    settings
    shuffle
  • 4620 Views
  • 18 replies
  • 2 likes

Solved!!Superuser Contribution App shows offline when in mobile data

Plan - family planDevice - iPhone SEOperating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go online first" even though app is online.I have deleted and reinstal...

  • Casual Listener
  • Plan - family plan Device - iPhone SE Operating System - iOS 15.5   I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go onl...
  • 31q2plkmm7iv7ilvcjli
  • Casual Listener
  • 2786 Views
  • 8 replies
  • 0 likes
  • 2786 Views
  • 8 replies
  • 0 likes

Superuser Contribution Unable to download local files on Spotify since I got a new phone

PlanPremiumDeviceiPhone 16Operating SystemiOS 18 My Question or IssueHello, since I have received a new phone a few months ago, I was unable to download my new playlists completely. On my app, they would only download songs available on Spotify, any ...

IMG_0842.jpg image.png
  • Casual Listener
  • Plan Premium Device iPhone 16 Operating System iOS 18   My Question or Issue Hello, since I have received a new phone a few months ago, I was unable to download my new playlists complete...
  • Yordan
  • Moderator
  • 785 Views
  • 7 replies
  • 0 likes
  • 785 Views
  • 7 replies
  • 0 likes

Help! iPhone overheating and Spotify crashing constantly

After the latest update, my iPhone 14 Pro Max has started doing this. iPhone overheats on the Currently running iOS 17.6.1 and Spotify 8.9.82.628. Monitoring it with a IR thermometer it spikes from ambient of about 20 to over 40 in a few minutes then...

  • Regular
  • After the latest update, my iPhone 14 Pro Max has started doing this. iPhone overheats on the  Currently running iOS 17.6.1 and Spotify 8.9.82.628. Monitoring it with a IR thermometer it spik...
  • llll9
  • Visitor
  • 1817 Views
  • 8 replies
  • 2 likes
  • 1817 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Apple TV - I have to log in every time I use the Spotify app

PlanPremiumCountryUnited StatesDeviceApple TV 4th GenOperating SystemtvOS 14.7My Question or IssueI do not stay logged in on the Apple TV app. Almost every time I use the app (it may stay logged in for a few hours), it asks me to log in and gives me ...

  • Roadie
  • Plan Premium Country United States Device Apple TV 4th Gen Operating System tvOS 14.7 My Question or Issue I do not stay logged in on the Apple TV app. Almost every time I use the app (it ma...
  • superdifficult
  • Newbie
  • 46120 Views
  • 150 replies
  • 28 likes
  • 46120 Views
  • 150 replies
  • 28 likes

Superuser Contribution upgraded to Premium now can't play Podcasts

Plan - PremiumCountry - USA Device - iPhone SEOperating System - iOS version 16.5.1 My Question - Just upgraded from free to premium. Music plays fine, and I can still see podcasts I regularly listen to on the home screen, but if I try to select a po...

  • Regular
  •   Plan - Premium Country - USA   Device - iPhone SE Operating System - iOS version 16.5.1   My Question - Just upgraded from free to premium. Music plays fine, an...
  • Oddill21
  • Casual Listener
  • 1571 Views
  • 13 replies
  • 0 likes
  • 1571 Views
  • 13 replies
  • 0 likes

Superuser Contribution Playback randomly stops

Plan: PremiumCountry: USADevice: iPhone 15 Pro, Airpods Pro 2Operating System: iOS 18.3 (iPhone) My Question or IssueWhen I'm listening to Spotify using my airpods, I will experience an issue where the playback (music/podcast) will randomly pause (it...

  • Newbie
  • Plan: Premium Country: USA Device: iPhone 15 Pro, Airpods Pro 2 Operating System: iOS 18.3 (iPhone)   My Question or Issue When I'm listening to Spotify using my airpod...
  • AlejaR
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I Not Play Albums on Mobile?

PlanFreeCountryUSADeviceiPhone 13Operating SystemiOS 17.1.2 My Question or IssueI was trying to listen to the new Blink album on my phone and i tap on the album and it has a list of songs but they aren't the tracks on the album. I tried looking at ot...

  • Regular
  • Plan Free Country USA Device iPhone 13 Operating System iOS 17.1.2   My Question or Issue I was trying to listen to the new Blink album on my phone and i tap on the album and it ha...
  • clarebearnz
  • Visitor
  • 736 Views
  • 8 replies
  • 0 likes
  • 736 Views
  • 8 replies
  • 0 likes