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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52490 Views
  • 16 replies
  • 36 likes
  • 52490 Views
  • 16 replies
  • 36 likes

Superuser Contribution refund on student premium

I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.

  • Visitor
  • I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.
  • Eni
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

How do you get your profile picture to change on iPad???

I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.

  • Casual Listener
  • I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.
  • kade14
  • Casual Listener
  • 511 Views
  • 2 replies
  • 1 likes
  • 511 Views
  • 2 replies
  • 1 likes

Superuser Contribution [IOS] Carplay new issues

PlanPremiumCountryIsraelDeviceIphone 15Operating SystemIOS18 My Question or Issuethis morning, when i connected to CarPlay, the Spotify app start to look different and acts different.1. the heart icon changed to + icon.2. when I say to Siri 'I loved ...

  • Roadie
  • Plan Premium Country Israel Device Iphone 15 Operating System IOS18   My Question or Issue this morning, when i connected to CarPlay, the Spotify app start to look different and acts d...
  • PurpleFan
  • Roadie
  • 398 Views
  • 7 replies
  • 0 likes
  • 398 Views
  • 7 replies
  • 0 likes

Superuser Contribution How do I download full podcasts (all episodes) offline?

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode separately? "Following" a podcast doesn't seem to trigger d...

  • Visitor
  • I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode sepa...
  • Phokion
  • Newbie
  • 18831 Views
  • 5 replies
  • 2 likes
  • 18831 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify queue not working

Spotify does not add songs to queue even though I add them there. The queue only accepts approximately 20 songs. After that, even though the sign ”Added to queue” appears, the songs do not show there.

  • Regular
  • Spotify does not add songs to queue even though I add them there. The queue only accepts approximately 20 songs. After that, even though the sign ”Added to queue” appears, the songs do not show there.
  • Novy
  • Moderator
  • 20260 Views
  • 16 replies
  • 3 likes
  • 20260 Views
  • 16 replies
  • 3 likes

Superuser Contribution Playing pauses when screen is locked or when I switch to Home Screen or another app

PlanPremiumCountryBelgiumDeviceiPhone 11 ProOperating SystemiOS17.4.1 My Question or IssuePlaying music pauses every time when I lock my screen or when I switch to Home Screen or another app.

  • Visitor
  • Plan Premium Country Belgium Device iPhone 11 Pro Operating System iOS17.4.1   My Question or Issue Playing music pauses every time when I lock my screen or when I switch to Home Scree...
  • Mlv2
  • Casual Listener
  • 1354 Views
  • 14 replies
  • 0 likes
  • 1354 Views
  • 14 replies
  • 0 likes

Superuser Contribution How do you turn off "shuffle" on "radio" playlists?

I don't often create "radio" playlists, and I don't think this was always a problem, but I've noticed when I do they don't play in order, which is a giant pain if you hear a song you liked and want to save it or just see what song it was, you have no...

  • Roadie
  • I don't often create "radio" playlists, and I don't think this was always a problem, but I've noticed when I do they don't play in order, which is a giant pain if you hear a song you liked and want t...
  • InsaneDoggo
  • Casual Listener
  • 1603 Views
  • 11 replies
  • 1 likes
  • 1603 Views
  • 11 replies
  • 1 likes

Superuser Contribution Bluetooth shuffle changes

When I connect to a Bluetooth device it reshuffles my playlist. Anything added to a queue outside the playlist remains but the rest will shuffle and sometimes it plays a different song to what it was on prior to connecting to device. I’ve tried remov...

  • Music Fan
  • When I connect to a Bluetooth device it reshuffles my playlist. Anything added to a queue outside the playlist remains but the rest will shuffle and sometimes it plays a different song to what it was...
  • Ivelina
  • Moderator
  • 7308 Views
  • 36 replies
  • 2 likes
  • 7308 Views
  • 36 replies
  • 2 likes

Superuser Contribution Music playback iPod

PlanPremiumCountryUSADeviceIPhone 12/Ipod 7Operating System(Most recent ios) My Question or IssueAlright so I’ve got an iPod seven but I also have an iPhone, I’m logged into the same profile on both devices, in which then I will open the app on both ...

  • Casual Listener
  •   Plan Premium Country USA Device IPhone 12/Ipod 7 Operating System (Most recent ios)   My Question or Issue Alright so I’ve got an iPod seven but I also have an iPhone, I’m logg...
  • Ivelina
  • Moderator
  • 147 Views
  • 2 replies
  • 0 likes
  • 147 Views
  • 2 replies
  • 0 likes

Superuser Contribution App crashes straight after I log in iOS 15.8.3

PlanFree/PremiumCountryUKOperating SystemiOS 15.8.3 My Question or IssueI have an iPhone currently updated and using iOS 15.8.3. Whenever I log in to the spotify app it crashes straight after. I’ve done all the recommended things but nothing has work...

  • Visitor
  •   Plan Free/Premium Country UK Operating System iOS 15.8.3   My Question or Issue I have an iPhone currently updated and using iOS 15.8.3. Whenever I log in to the spotify app it c...
  • Mitre226644
  • Roadie
  • 341 Views
  • 2 replies
  • 0 likes
  • 341 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iPad] Keyboard shortcuts stopped working

PlanPremiumCountryCroatia DeviceiPad Air (gen. 5)Operating SystemiPadOS version 17.6.1 My Question or IssueI listen to Spotify on my iPad which is connected to a Magic Keyboard. I specifically remember being able to pause songs with spacebar and skip...

  • Regular
  • Plan Premium Country Croatia   Device iPad Air (gen. 5) Operating System iPadOS version 17.6.1   My Question or Issue I listen to Spotify on my iPad which is connected to a Magic...
  • AlejaR
  • Moderator
  • 1245 Views
  • 13 replies
  • 1 likes
  • 1245 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution UI/UX Design: Recently Played - List of playlists and not able to see simply a list of songs

I like using Spotify - especially on long car journeys and then I always use Spotify via CarPlay.But I have a problem with the playlists and especially with the recently heard function. I always only see playlists with the recently listened songs, bu...

  • Casual Listener
  • I like using Spotify - especially on long car journeys and then I always use Spotify via CarPlay. But I have a problem with the playlists and especially with the recently heard function. I alwa...
  • OscarDC
  • Moderator
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Aforo lleno para beta tester

¿Cuando se eliminan a los usuarios que ya no lo usen? Para poder adquirir el puesto. Gracias!

  • Newbie
  • ¿Cuando se eliminan a los usuarios que ya no lo usen? Para poder adquirir el puesto. Gracias!
  • AlejaR
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts rewinding themselves

PlanPremiumCountryUSADeviceiPhone 14 (also happened on XR)Operating SystemiOS 16.6 occasionally my podcasts will rewind themselves with no effect on the timer and start repeating parts I already listened to. Since there is no effect on the timer, I c...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 14 (also happened on XR) Operating System iOS 16.6   occasionally my podcasts will rewind themselves with no effect on the timer and start repeati...
  • wpavtx
  • Visitor
  • 1051 Views
  • 7 replies
  • 1 likes
  • 1051 Views
  • 7 replies
  • 1 likes

Superuser Contribution Stream not starting on Amazon Echo Studio anymore

PlanPremiumCountryGermanyDeviceAmazon Echo Studio / iPhone 13 My Question or IssueSince a few days I can't stream Spotify on my Amazon Echo Studio. I didn't change anything and on other Echo devices in the same household everything works fine but on ...

  • Regular
  • Plan Premium Country Germany Device Amazon Echo Studio / iPhone 13   My Question or Issue Since a few days I can't stream Spotify on my Amazon Echo Studio. I didn't change anything and o...
  • Maria
  • Moderator
  • 937 Views
  • 9 replies
  • 1 likes
  • 937 Views
  • 9 replies
  • 1 likes

Superuser Contribution Adding song multiple times to playlist

With one of the latest iOS app updates, the new checkbox style playlist selector when adding a song to a playlist doesn’t allow for a song to be added to a playlist more than once. I like to add songs multiple times to my playlist as I sort by recent...

  • Visitor
  • With one of the latest iOS app updates, the new checkbox style playlist selector when adding a song to a playlist doesn’t allow for a song to be added to a playlist more than once. I like to add song...
  • CaryPageWade
  • Casual Listener
  • 92789 Views
  • 54 replies
  • 43 likes
  • 92789 Views
  • 54 replies
  • 43 likes

Solved!! Does spotify work on iPod Touch?

I have been looking into getting an iPod touch 6th or 7th gen for music, is spotify compatible and what generations better?

Screenshot 2024-10-04 at 16.21.31.png
  • Music Fan
  • I have been looking into getting an iPod touch 6th or 7th gen for music, is spotify compatible and what generations better?    
  • genericcode
  • Music Fan
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to get app to recognise the country i'm in now

The app incorrectly thinks I am in Malaysia (I am in Australia but was in Malaysia for a couple of hours due to travel). My account is set up to be for Australia and so now it won't let me log into/use the app anymore. How do I get my phone/the app t...

  • Casual Listener
  • The app incorrectly thinks I am in Malaysia (I am in Australia but was in Malaysia for a couple of hours due to travel). My account is set up to be for Australia and so now it won't let me log into/u...
  • 22fab3cjjcemmufmnnsu
  • Casual Listener
  • 616 Views
  • 4 replies
  • 0 likes
  • 616 Views
  • 4 replies
  • 0 likes

Superuser Contribution Siri on AppleWatch does not work

PlanPremiumCountryGermany Operating System(newest versions at time of writing for OSes and Spotify App) My Question or IssueSiri on the Apple Watch to play a Song on Spotify no longer works on the watch after the latest OS-Updates (to 17.1.1 and 10.1...

  • Regular
  •   Plan Premium Country Germany   Operating System (newest versions at time of writing for OSes and Spotify App)   My Question or Issue Siri on the Apple Watch to play a Song ...
  • Joggerwithoutmusic
  • Regular
  • 7815 Views
  • 42 replies
  • 7 likes
  • 7815 Views
  • 42 replies
  • 7 likes