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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70259 Views
  • 16 replies
  • 37 likes
  • 70259 Views
  • 16 replies
  • 37 likes

Superuser Contribution When I try to select a playlist on Apple Watch SE Cell, the app crashes

Plan PremiumFree/PremiumCountry Czech Republic Device Apple Watch SE Cellular(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I want to select music from downloaded tr...

  • Regular
  • Plan Premium Free/Premium Country Czech Republic   Device Apple Watch SE Cellular (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows ...
  • Diver63
  • Visitor
  • 2028 Views
  • 18 replies
  • 2 likes
  • 2028 Views
  • 18 replies
  • 2 likes

Superuser Contribution Add playlist to another playlist failing

PlanPremiumCountryUSADeviceiPad 12.9 (M1) Gen 5Operating SystemiPad OS 16.2 My Question or IssuePossible bug: While selecting the option to add a playlist to another playlist (3 dot menu in front of a playlist -> add to a playlist) does nothing and r...

  • Newbie
  • Plan Premium Country USA Device iPad 12.9 (M1) Gen 5 Operating System iPad OS 16.2   My Question or Issue Possible bug: While selecting the option to add a playlist to another playli...
  • MihailY
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Cast does not work on iphone,

I tried 2 different phones, the cast function does not see my google devices (and Alexa fire TV) It prompts me to connect to the internet, but I am already connected, I have to turn wifi off and on to see the list of cast devices for few seconds, the...

  • Visitor
  • I tried 2 different phones, the cast function does not see my google devices (and Alexa fire TV) It prompts me to connect to the internet, but I am already connected, I have to turn wifi off and on ...
  • Vasil
  • Moderator
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes

Apple Watch sync to "My Shazam Tracks"

PlanPremiumCountryGermany DeviceApple Watch 4Operating SystemwatchOS 5 Hey there, so I got an Apple Watch 4 with the Shazam app installed (also installed on my iPhone). My Shazam account is also linked with my Spotify account to automatically sync my...

  • Newbie
  • Plan Premium Country Germany   Device Apple Watch 4 Operating System watchOS 5   Hey there,   so I got an Apple Watch 4 with the Shazam app installed (also installed on my ...
  • Justathought1
  • Newbie
  • 3961 Views
  • 3 replies
  • 7 likes
  • 3961 Views
  • 3 replies
  • 7 likes

Superuser Contribution Spotify app closes within 5 seconds of opening it on my iphone 14, ios 16.2

Everytime I try to open the Spotify app on my phone, it opens, I can see my home page and then it closes. I cannot do anything within the app. It won't even stay open long enough to log out. I can still run my spotify on my old phone that is hooked u...

  • Regular
  • Everytime I try to open the Spotify app on my phone, it opens, I can see my home page and then it closes. I cannot do anything within the app. It won't even stay open long enough to log out. I can...
  • Lyubka
  • Moderator
  • 759 Views
  • 9 replies
  • 0 likes
  • 759 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify-app shuts down after one minute when I open another app.

Same thing happens when I just shut down my iPhone' screen. The only way to listen to music is to keep the app open.I have tried all your typical advice and solutions: restarted my phone several times, cleared the queue, logged out of the app, everyt...

  • Regular
  • Same thing happens when I just shut down my iPhone' screen. The only way to listen to music is to keep the app open. I have tried all your typical advice and solutions: restarted my phone several ti...
  • Lyubka
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won’t play complete playlist

I have 1 playlist. It’s almost 8 hours so far. I always have continuous and mix on. It will pick random groups of songs in varying numbers, 16, 22, 25 songs and just rotate that group. I’ll open the playlist and select a different song and it will se...

  • Visitor
  • I have 1 playlist. It’s almost 8 hours so far. I always have continuous and mix on. It will pick random groups of songs in varying numbers, 16, 22, 25 songs and just rotate that group. I’ll open the ...
  • Joan
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle function suggests the same song twice

PlanPremiumCountryIndonesiaDeviceiPhone11Operating SystemiOS 16 My Question or IssueShuffled songs are played twiceand when I tried to remove them manually, both of them gets removed

  • Casual Listener
  • Plan Premium Country Indonesia Device iPhone11 Operating System iOS 16   My Question or Issue Shuffled songs are played twice and when I tried to remove them manually, both of them ge...
  • Lyubka
  • Moderator
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS app] erasing previously downloaded podcast on its own

This is a problem with the iOS app. I have noticed that the app both erase a downloaded podcast and takes it off my "podcast" playlist. Basically I have to go through the podcast constantly to re-download the episodes. It is not due to space as I hav...

  • Casual Listener
  • This is a problem with the iOS app. I have noticed that the app both erase a downloaded podcast and takes it off my "podcast" playlist. Basically I have to go through the podcast constantly to re-dow...
  • Lyubka
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

[Mobile][Your Library] Multiple Profiles under one user (like Netflix and Disney Plus)

Similar to Netflix and Disney Plus, it would be great to have the option to add multiple profiles under one username. That way brother’s love for KPOP doesn’t affect my suggested songs nor Spotify curated playlists. At the moment, it looks like I’m a...

  • Newbie
  • Similar to Netflix and Disney Plus, it would be great to have the option to add multiple profiles under one username. That way brother’s love for KPOP doesn’t affect my suggested songs nor Spotify cu...
  • Jalew
  • Newbie
  • 616 Views
  • 2 replies
  • 0 likes
  • Mobile
    Your Library
  • 616 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked songs genre filters not showing.

PlanPremiumUnited States DeviceiPhone 12Operating SystemiOS 16.0.2 I used to see filters in my Liked songs playlist, so I could shuffle only among a certain genre. For a few months they've disappeared, but I see some people still have the ability to ...

  • Visitor
  • Plan Premium United States   Device iPhone 12 Operating System iOS 16.0.2   I used to see filters in my Liked songs playlist, so I could shuffle only among a certain genre. For a f...
  • Joan
  • Moderator
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue while playing songs

Why can’t I scroll backward and forward my songs on scrolling bar and I can’t even play the skipped song(replay button is not working)Plan - free userCountry - India DeviceiPhone 13 pro maxOperating SystemiOS 15.0.2

  • Visitor
  • Why can’t I scroll backward and forward my songs on scrolling bar and I can’t even play the skipped song(replay button is not working) Plan - free user Country - India   Device iPhone 13 p...
  • Lyubka
  • Moderator
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Crashes after one song

IOS, I have done every last single thing it has said would fix it that was findable, I even deleted the app and reinstalled, everything short of setting it all on fire. The problem pretended to be fixed until the next time I got in my truck and it di...

  • Casual Listener
  • IOS, I have done every last single thing it has said would fix it that was findable, I even deleted the app and reinstalled, everything short of setting it all on fire. The problem pretended to b...
  • Trinity37
  • Newbie
  • 1281 Views
  • 10 replies
  • 1 likes
  • 1281 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify doesn't link Local Files between my PC and iPhone

I want to listen to certain region-locked songs on Spotify using Local Files. I put them into the local files folder on my PC and enabled Local Files on my PC and iPhone and connected them to the same WiFi network, but they won't sync. I tried restar...

  • Newbie
  • I want to listen to certain region-locked songs on Spotify using Local Files. I put them into the local files folder on my PC and enabled Local Files on my PC and iPhone and connected them to the sam...
  • denden1088
  • Casual Listener
  • 845 Views
  • 3 replies
  • 1 likes
  • 845 Views
  • 3 replies
  • 1 likes

Since last update, spotify is refusing to load on iphone

Since the last update, Spotify consistently freezes on the green logo and won't load. I have to turn the phone off and on, or delete and reinstall Spotify, nearly every time I want to use it.

  • Casual Listener
  • Since the last update, Spotify consistently freezes on the green logo and won't load. I have to turn the phone off and on, or delete and reinstall Spotify, nearly every time I want to use it.
  • MateusM
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not giving pop ups

PlanPremiumCountryUsaDeviceiPhone 14Operating SystemiOS 16.1 currently updating to 16.2 My Question or IssueOkay, so this has happened quite a few times. I can’t remember what I did to fix it in the past, but at this point I feel like I’ve tried ever...

  • Newbie
  • Plan Premium Country Usa Device iPhone 14 Operating System iOS 16.1 currently updating to 16.2   My Question or Issue Okay, so this has happened quite a few times. I can’t remember wha...
  • AlejaR
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes