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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

Premium subscription

I paid for the premium subscription and my iPhone all does not recognize me as a premium user! How can I fix this?

  • Casual Listener
  • I paid for the premium subscription and my iPhone all does not recognize me as a premium user! How can I fix this?
  • MikeyB
  • Community Legend
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

Solved!! Desktop playlist not updating on iOS

Hello people, I added quite a lot of songs (200) to a new playlist on my desktop app and everything is ok, but when opening the same playlist on my iphone it only shows very few songs (28). I ended the app on iphone and didn't worked I unistalled the...

  • Casual Listener
  • Hello people, I added quite a lot of songs (200) to a new playlist on my desktop app and everything is ok, but when opening the same playlist on my iphone it only shows very few songs (28). I end...
  • DaniloPonce
  • Casual Listener
  • 930 Views
  • 1 replies
  • 0 likes
  • 930 Views
  • 1 replies
  • 0 likes

My playlist will not play on my iphone anymore.

I have premium, and everything is payed for (checked the receipt), but now all of a sudden, my iphone app says that I don`t have premium and therefor can`t play any of my playlists. What to do?

  • Newbie
  • I have premium, and everything is payed for (checked the receipt), but now all of a sudden, my iphone app says that I don`t have premium and therefor can`t play any of my playlists. What to do?
  • Taylor
  • Community Legend
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

Solved!! local files on iphone disappear on restart

Reproducible every darn time: connect over wifi, toggle "available offline" to on, albums sync, exit app, go back to app, the "available offline" toggle is now off for some reason, and the synced tracks are unavailable.

  • Casual Listener
  • Reproducible every darn time: connect over wifi, toggle "available offline" to on, albums sync, exit app, go back to app, the "available offline" toggle is now off for some reason, and the synced tra...
  • UnawesomeCroc
  • Newbie
  • 766 Views
  • 5 replies
  • 0 likes
  • 766 Views
  • 5 replies
  • 0 likes

Cannot download iPad app

Hi, I've tried to download the iPad app, but nothing happens when I press install & the button is greyed out. driving me mad! Have paid for premium & want to play some music!! Help please!

  • Newbie
  • Hi, I've tried to download the iPad app, but nothing happens when I press install & the button is greyed out.   driving me mad! Have paid for premium & want to play some music!! Help...
  • TheGreenster
  • Newbie
  • 2267 Views
  • 2 replies
  • 0 likes
  • 2267 Views
  • 2 replies
  • 0 likes

spotify didn't back up my ipod files

So I'm just complaining here, but Spotify said it would back up my iPod files to my computer, except it didn't. It created the new folder I wanted, but no files inside it. There was music on there I won't get back, won't find anywhere, neat bootlegs ...

  • Visitor
  • So I'm just complaining here, but Spotify said it would back up my iPod files to my computer, except it didn't.  It created the new folder I wanted, but no files inside it.  There was music...
  • Liam
  • Community Legend
  • 494 Views
  • 1 replies
  • 1 likes
  • 494 Views
  • 1 replies
  • 1 likes

Cannot activate Spotify premium on iPhone

Hi, I just registered for a 30 day premium trial but i cannot access premium content on my iPhone. I've tried multiple logins through facebook, and the other username, but I cannot manage to get it to work.

  • Newbie
  • Hi, I just registered for a 30 day premium trial but i cannot access premium content on my iPhone. I've tried multiple logins through facebook, and the other username, but I cannot manage to get it...
  • MichaelJerzak
  • Composer
  • 670 Views
  • 1 replies
  • 0 likes
  • 670 Views
  • 1 replies
  • 0 likes

Originals VW Navigation RNS 510 (MFD3 version C). With mdi in a Jetta.

Sorry for my bad English Uses an iPod touch 16 GB 4.gen (latest update) connected to the MDI input.Do not have the possibility to use streamingWhen I start Spotify and choose a song I get sound artist, song name and album name in the display.So Far s...

  • Newbie
  • Sorry for my bad English Uses an iPod touch 16 GB 4.gen (latest update) connected to the MDI input. Do not have the possibility to use streaming When I start Spotify and choose a song I get sound...
  • 1552 Views
  • 0 replies
  • 1 likes
  • Spotify
    VW Navigation RNS 510
  • 1552 Views
  • 0 replies
  • 1 likes

Just paid for premium but wont work on iphone 5

I just signed up for premium because of all the great reviews I got from my friends, however when I try to listen to my friends playlists my phone is saying that option is only available to premium users (which I am). There is no one to call or email...

  • Casual Listener
  • I just signed up for premium because of all the great reviews I got from my friends, however when I try to listen to my friends playlists my phone is saying that option is only available to premium u...
  • Taylor
  • Community Legend
  • 357 Views
  • 1 replies
  • 2 likes
  • 357 Views
  • 1 replies
  • 2 likes

Spotify/ Premium does not work in my I Phone 4

Hi! I have Spotify Premium. Today I locked out ( from I Phone )and after trying to log in, it did not worked anymore..? Why? Password is correct. In my computer, everything works, but phone..? Sincerly Riikka

  • Newbie
  • Hi! I have Spotify Premium. Today I locked out  ( from I Phone )and after trying to log in, it did not worked anymore..? Why? Password is correct. In my computer, everything works, but phone...
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Premium upgrade

ive upgraded to premium and it wont let me listen to premium things on my iphone its the most frustrating thing ever... ive uninstalled and reinstalled turned off my phone multiple times AGHHHHHHHHHHHHH i just want to cancel it all and go to rhapsody...

  • Newbie
  • ive upgraded to premium and it wont let me listen to premium things on my iphone its the most frustrating thing ever... ive uninstalled and reinstalled turned off my phone multiple times  AGHHHH...
  • Joe
  • Community Legend
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Solved!! Won't work for iPhone

I just reactivated my spotify account. I now have the premium but when I try to use it on my iPhone it tells me that I do not have it! Getting very irritated with it because it was taken out of my checking and I have the receipt for it. Please help!!

  • Newbie
  • I just reactivated my spotify account. I now have the premium but when I try to use it on my iPhone it tells me that I do not have it! Getting very irritated with it because it was taken out of my ch...
  • Peter__
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app doesn't work

I switched to prenium and it work on my laptop but it doesn't work in my spotify it doesn't recognize it prenium.

  • Casual Listener
  • I switched to prenium and it work on my laptop but it doesn't work in my spotify it doesn't recognize it prenium.
  • Anaisa
  • Casual Listener
  • 573 Views
  • 3 replies
  • 0 likes
  • 573 Views
  • 3 replies
  • 0 likes

Why won't all songs download in 'Available Offline' playlists on iPhone?

I've got a Spotify Premium Account, I've got plenty of storage space available on my iphone, yet there's hundreds of songs in my 'Available offline' playlists that won't download. I've been trying to download them for weeks now by starting then resta...

  • Casual Listener
  • I've got a Spotify Premium Account, I've got plenty of storage space available on my iphone, yet there's hundreds of songs in my 'Available offline' playlists that won't download. I've been trying to...
  • 1767 Views
  • 0 replies
  • 5 likes
  • 1767 Views
  • 0 replies
  • 5 likes

Solved!! Bug: Playing a song on Spotify app makes me lose position on native app in my Audiobook on iPhone

Title says it all. I've experienced an odd issue that when I'm listening to an iTunes purchased audiobook on my iPhone (via the native app), if I switch to spotify and listen to music, it will lose my position in the audiobook. Also worth noting that...

  • Casual Listener
  • Title says it all. I've experienced an odd issue that when I'm listening to an iTunes purchased audiobook on my iPhone (via the native app), if I switch to spotify and listen to music, it will lose m...
  • ctheath
  • Casual Listener
  • 480 Views
  • 2 replies
  • 0 likes
  • 480 Views
  • 2 replies
  • 0 likes

iPhone 5 not reading as device

I have purchased music on my iTunes that I would like to listen to offline. I am trying to sync it to my iPhone 5 but Spotify is not reading device and it reads fine with iTunes. (Spotify tells me to connect my phone) What is the issue here? I tried ...

  • Newbie
  • I have purchased music on my iTunes that I would like to listen to offline.   I am trying to sync it to my iPhone 5 but Spotify is not reading device and it reads fine with iTunes. (Spotify ...
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Premium hasn't activated yet.

I've seen this a million times on here. Please sort it out for me, thank you. Tried restarting my phone and logging out and all of that stuff.

  • Visitor
  • I've seen this a million times on here. Please sort it out for me, thank you. Tried restarting my phone and logging out and all of that stuff.
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes