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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52706 Views
  • 16 replies
  • 36 likes
  • 52706 Views
  • 16 replies
  • 36 likes

Thumbs up/Down

Just starting with Spotify and I have some questions about thumbs. Do they affect the station only or the entire service? I gather that one cannot change a thumbs up/down and that is a sore point. My main,question is thumb upped songs in radio statio...

  • Visitor
  • Just starting with Spotify and I have some questions about thumbs. Do they affect the station only or the entire service?  I gather that one cannot change a thumbs up/down and that is a sore poi...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Starred Function Not Working & Playlist Disappeared

I'm a Premium user. I predominantly use 2 devices an iPad and iPhone to use Spotify. 2 weeks or so ago I went to play my yellow starred playlist (I use it daily) to see the song count at 0. It's taken years to cultivate- I freaked the F out. I then f...

  • Newbie
  • I'm a Premium user.  I predominantly use 2 devices an iPad and iPhone to use Spotify.    2 weeks or so ago I went to play my yellow starred playlist (I use it daily) to see the song ...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

No option for 7 day free trial ?

I've tried everything to get the 7 day free trial ( everything I've found e.g. Clicking the interlocking arrows and adding things to the queue ) and I know usually the option for it would come up however it's not? This is a brand new account and I do...

  • Newbie
  • I've tried everything to get the 7 day free trial ( everything I've found e.g. Clicking the interlocking arrows and adding things to the queue ) and I know usually the option for it would come up how...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Help! Can't login to iphone app.

I have just downloaded the app for the first time, and on the welcome screen (where I have the buttons Join or Login), I click the buttons and nothing happens. It will look like clicked (darker), but won't take me to any forms to fill. I can only swi...

  • Newbie
  • I have just downloaded the app for the first time, and on the welcome screen (where I have the buttons Join or Login), I click the buttons and nothing happens. It will look like clicked (darker), but...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Solved!! Hey team

Has anyones spotify app on iphone completly shat its pants and won't open for you? Have tried deleting and redownloading multiple times but so far nothings working. When I try to press on the app it won't open at all. Help i miss my music

  • Newbie
  • Has anyones spotify app on iphone completly shat its pants and won't open for you? Have tried deleting and redownloading multiple times but so far nothings working. When I try to press on the app it ...
  • Bittencourt
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Offline/downloaded tracks no longer playable, nor when searching

I have a significant amount of offline tracks and playlists that are no longer playable in my iPhone 5s. I don't play them on any other device or computer. What gives? I even tried searching for one of the song to see if it'll play while in the searc...

  • Casual Listener
  • I have a significant amount of offline tracks and playlists that are no longer playable in my iPhone 5s. I don't play them on any other device or computer. What gives? I even tried searching for one ...
  • Jainresn
  • Newbie
  • 1444 Views
  • 6 replies
  • 0 likes
  • file intact
    no sound
    unplayable
  • 1444 Views
  • 6 replies
  • 0 likes

How to get songs offline on a device but not on another linked with the account ?

Hello i got a problem , i want to download song on my ipad (get them in offline mode) but i also got an iphone linked with my account and every offline song on the ipad are also offline on the iPhone, and i want to get them offline only on the iPad. ...

  • Newbie
  • Hello i got a problem , i want to download song on my ipad (get them in offline mode) but i also got an iphone linked with my account and every offline song on the ipad are also offline on the iPhone...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Local file not appearing

I have a huge issue with Spotify right now. I am on a macbook pro and iphone 7. First, a local file that I wanted to add today does not appear no matter what I've done. I didn't have a problem with other local files. I've: 1. changed networks2. resta...

  • Newbie
  • I have a huge issue with Spotify right now. I am on a macbook pro and iphone 7.    First, a local file that I wanted to add today does not appear no matter what I've done. I didn't have a...
  • 276 Views
  • 0 replies
  • 1 likes
  • 276 Views
  • 0 replies
  • 1 likes

Do not play song

So I accidentally clicked the button that told Spotify to unfollow or do not play a certain song/artist... how do I undo this?

  • Newbie
  • So I accidentally clicked the button that told Spotify to unfollow or do not play a certain song/artist... how do I undo this?
  • detective889
  • Roadie
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded (offline) songs won't play

Hello community, I have a custom playlist, which I made 'Available offline', but when I turn the internet connection off the song on the list won't play. I chose the song an then there is no sound and the time of the song stays 0:00. I have no idea w...

  • Casual Listener
  • Hello community,   I have a custom playlist, which I made 'Available offline', but when I turn the internet connection off the song on the list won't play. I chose the song an then there is no...
  • drenselimi
  • Casual Listener
  • 462 Views
  • 2 replies
  • 0 likes
  • iOS
    iphone
  • 462 Views
  • 2 replies
  • 0 likes

Playlist not sorting "recently added" correctly

When sorting the playlist with "recently added" the sorting wont sort correctly.I have noticed that some of the songs missing date for when they where added. I suspect that this is what makes the sorting not working. They appear at the top when sorti...

Screen Shot.png
  • Newbie
  • When sorting the playlist with "recently added" the sorting wont sort correctly. I have noticed that some of the songs missing date for when they where added. I suspect that this is what makes the s...
  • 497 Views
  • 0 replies
  • 1 likes
  • 497 Views
  • 0 replies
  • 1 likes

Solved!! Stupid shuffle button

No matter what I do can't turn off Shuffle button

  • Newbie
  • No matter what I do can't turn off Shuffle button😡
  • ChetBakerfield
  • Newbie
  • 887 Views
  • 2 replies
  • 0 likes
  • 887 Views
  • 2 replies
  • 0 likes

Superuser Contribution Logging in via Facebook

Cannot access Spotify app even though fb confmirmed. Also log in via Spotify account still no access?

  • Visitor
  • Cannot access Spotify app even though fb confmirmed. Also log in via Spotify account still no access?
  • MonicaM_Bogota
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution A song doesn't appears to me

I can not hear the song Sweatpants in my account, all my friends can do it except me. I love this song!! (Sweatpants by Childihs Gambino)

  • Newbie
  • I can not hear the song Sweatpants in my account, all my friends can do it except me. I love this song!! (Sweatpants by Childihs Gambino)
  • Mara_F
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music doesn't play on iPhone6

I have spotify on my iPad and iPhone6. They both worked well. But now, on my iPhone, numbers don't play, while on iPad they do. Only when I keep my finger on the number I hear the music, just somewhere in the middle of the track.What somehow seems to...

  • Newbie
  • I have spotify on my iPad and iPhone6. They both worked well. But now, on my iPhone, numbers don't play, while on iPad they do. Only when I keep my finger on the number I hear the music, just somewhe...
  • Mara_F
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs wont play past a few seconds.

I primarily use spotify to listen to music on my phone. For the past month or so, whenever I attempt to play a song that is not downloaded onto my phone, it will play for a few seconds and then stop playing entirely. I have noticed that this happens ...

  • Newbie
  • I primarily use spotify to  listen to music on my phone. For the past month or so, whenever I attempt to play a song that is not downloaded onto my phone, it will play for a few seconds and then...
  • Mara_F
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

No files when plugging into head unit

Hi All, I'm getting a 'no files' message on my JVC car stereo. I'm using an IPod touch hard wired. Never had a problem until the last update - can anyone help? Many thanks.

  • Newbie
  • Hi All, I'm getting a 'no files' message on my JVC car stereo. I'm using an IPod touch hard wired. Never had a problem until the last update - can anyone help? Many thanks.
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Control of iOS app via car system

HelloI am enquiry if anybody has any ideas on this one.I have a IPod Running the Spotify app in a Renault running RLink 2 whic is an android based system, connected via USB.The Rlink plays the songs quite happily but you cannot see playlists or songs...

  • Newbie
  • Hello I am enquiry if anybody has any ideas on this one. I have a IPod Running the Spotify app in a Renault running RLink 2 whic is an android based system, connected via USB. The Rlink plays th...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Wont download

So I tried to download Spotify but the download icon don't move and the app don't pop up on the screen wtd

  • Newbie
  • So I tried to download Spotify but the download icon don't move and the app don't pop up on the screen wtd
  • detective889
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Music plays when on the phone

When I am listening to Spotify and the phone rings the music will stop. When I answer the phone a few seconds after the music will start again and play over the top of the person talking. Does anyone else have this issue and know how to stop this fro...

  • Newbie
  • When I am listening to Spotify and the phone rings the music will stop. When I answer the phone a few seconds after the music will start again and play over the top of the person talking. Does anyone...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes