Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62718 Views
16 replies
37 likes

62718 Views
16 replies
37 likes

Local files are greyed out on iPhone

Hello, I have some local files on my laptop and added them to a playlist. When syncing to my iPhone SE running iOS 9.3.2, these local songs are greyed out, all other songs sync correctly.I did already logged in/out, reinstalled spotify and created a ...

i-watch-u
Newbie
Hello, I have some local files on my laptop and added them to a playlist. When syncing to my iPhone SE running iOS 9.3.2, these local songs are greyed out, all other songs sync correctly. I...
2016-09-07 9:50:59 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

Manage subscriptions purchase

So I'm trying to help out a coworker before her wedding. She purchased Spotify premium through her Apple ID under manage supsriptions.The problem is that her Spotify account still says free, not sure what account it paid for the subscription at this ...

CDWe11s
Newbie
So I'm trying to help out a coworker before her wedding. She purchased Spotify premium through her Apple ID under manage supsriptions. The problem is that her Spotify account still says free, not su...
2016-09-07 6:09:16 PM
454 Views
0 replies
0 likes

454 Views
0 replies
0 likes

Please... how can I get rid of this big, green »Shuffle«-Button?

I'm pay for aPremium Account and I'm happy with your service.Just one thing... there is this big, green Shuffle-Button. This is very irritating, becaus, if I want to skip a song or jump to the next song, I want to have this skip Button instead of a s...

dramagold
Casual Listener
I'm pay for aPremium Account and I'm happy with your service. Just one thing... there is this big, green Shuffle-Button. This is very irritating, becaus, if I want to skip a song or jump to the next...
2016-08-30 11:30:21 AM
2016-09-07 5:15:43 PM
angusbutcher
Regular
1201 Views
3 replies
1 likes

1201 Views
3 replies
1 likes

Problemas con premium

Mi cuenta era premium pagada por el app store, un pago fallo por que la tarjeta vencio, cuando la actualize mi cuenta se volvio gratis, y ahora no me deja volver a pagar el premium atravez de app store. No puedo pagarlo por otro lado por que mi tarje...

SimonLanza
Newbie
Mi cuenta era premium pagada por el app store, un pago fallo por que la tarjeta vencio, cuando la actualize mi cuenta se volvio gratis, y ahora no me deja volver a pagar el premium atravez de app sto...
2016-09-07 2:44:00 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Destiny Soundtrack Issue

So I'm a Destiny nerd and I LOVE to listen to the Spotify playlist of the destiny soundtrack but, there's one problem. When I listened to the official one I'd get through like 5 songs and then bam I'd hit a wall of halo, doom, etc... I then waste all...

The_schmenk
Newbie
So I'm a Destiny nerd and I LOVE to listen to the Spotify playlist of the destiny soundtrack but, there's one problem. When I listened to the official one I'd get through like 5 songs and then bam I'...
2016-09-07 2:35:28 PM
212 Views
0 replies
0 likes

212 Views
0 replies
0 likes

Deleting music on Spotify

Hi there, I have 2 iphone 4s devices, my idea was to use one just for Spotify music and the other as a general smartphone so that one phone does not get all the memory used up for music tracks. However I see the music I have downloaded to listen to o...

lsarocker
Newbie
Hi there, I have 2 iphone 4s devices, my idea was to use one just for Spotify music and the other as a general smartphone so that one phone does not get all the memory used up for music tracks. Howev...
2016-09-07 12:57:38 PM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Can't log in using the app

Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??

Gabindublin
Newbie
Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??
2016-09-07 12:54:31 PM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

Superuser Contribution Discovery Weekly Playlist Recovery feature

Hellow, lads. So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, someone already posted it, and it's on a "not right now" statu...

manifique
Casual Listener
Hellow, lads. So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, so...
2016-07-28 7:22:41 PM
2016-09-07 11:47:48 AM
missietat
Casual Listener
548 Views
3 replies
0 likes

548 Views
3 replies
0 likes

Solved!! Album art takes forever to load despite connection quality

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago I decided to open a new account and buy Premium. My Premium ...

power_max_9000
Music Fan
tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago ...
2016-08-30 8:25:27 AM
2016-09-07 8:08:25 AM
power_max_9000
Music Fan
6364 Views
4 replies
0 likes
albumart
connection
slow

6364 Views
4 replies
0 likes

Adding music to library by playing songs

Hello, I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I don't create playlists or add music general library. I was ...

jackbenimble7
Newbie
Hello, I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I...
2016-09-07 7:04:04 AM
323 Views
0 replies
0 likes

323 Views
0 replies
0 likes

Spotify keeps logging me out and deleting all my downloaded songs when my iPhone dies

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

Tschneider
Casual Listener
ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help
2016-04-28 3:03:46 AM
2016-09-07 6:09:59 AM
ebourlon
Casual Listener
997 Views
3 replies
4 likes

997 Views
3 replies
4 likes

COMPRAR SPOTIFY PREMIUM

Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C¿Alguna solución?

12181523547
Newbie
Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C ¿Alguna solución?
2016-09-07 4:52:13 AM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Solved!! Songs Stop In Offline Mode

Songs stop playing after a minute or so (right around 59 seconds) when I'm using Spotify on my iPod Touch in offline mode. I'm not sure if this has something to do with the amount of music I have in the playlist (although I didn't think that mattered...

ptrevellyan
Newbie
Songs stop playing after a minute or so (right around 59 seconds) when I'm using Spotify on my iPod Touch in offline mode. I'm not sure if this has something to do with the amount of music I have in ...
2012-02-25 12:34:05 AM
2016-09-07 4:41:04 AM
superlegodj
Casual Listener
1105 Views
2 replies
0 likes

1105 Views
2 replies
0 likes

New tabbed-style interface still not activated

Hello, All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doesn't show it, even after clearing all data and reinstalling....

menubalk
Newbie
Hello, All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doe...
2016-09-07 4:13:50 AM
2016-09-07 4:39:02 AM
mrgsteele
Roadie
441 Views
1 replies
0 likes
Interface
Tabbed

441 Views
1 replies
0 likes

Can't log in to my premium account

So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong password but im 100% sure thats my password. And i tried ...

YoshiYvesD
Casual Listener
So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong passwo...
2016-09-06 12:14:42 AM
2016-09-07 2:20:15 AM
osornios
Spotify Star
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

Chromecast Audio - casting to groups from spotify on my iPhone only works once.

It seems that when I cast to a group of speakers through chromecast audio - it will work the first time I cast to that group. But after that, Spotify is not able ot connect to the group any more. If I make a new group (same speakers), it will work ag...

christianbh
Casual Listener
It seems that when I cast to a group of speakers through chromecast audio - it will work the first time I cast to that group. But after that, Spotify is not able ot connect to the group any more. If ...
2016-01-16 8:46:49 PM
2016-09-07 2:02:41 AM
Spotifyplease
Newbie
3703 Views
5 replies
1 likes

3703 Views
5 replies
1 likes

Can't sign in

I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.

Jo117
Newbie
I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.
2016-09-07 1:22:43 AM
2016-09-07 1:39:41 AM
feelikeastrangr
Community Legend
229 Views
1 replies
0 likes

229 Views
1 replies
0 likes

How do I cancel my download list?

I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that? Any help would be greatly appreciated!

melindatew
Newbie
I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that? Any help would be greatly appreciated!
2016-09-07 1:07:29 AM
2016-09-07 1:14:07 AM
feelikeastrangr
Community Legend
590 Views
1 replies
0 likes

590 Views
1 replies
0 likes

Solved!! Why spotify is not showing any more an album that it used to?.

Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.

edonosocl
Newbie
Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.
2015-05-01 5:33:19 PM
2016-09-06 10:19:07 PM
KristenOBrien
Music Fan
1249 Views
2 replies
2 likes

1249 Views
2 replies
2 likes

Major log in problems

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on but it want let me create an a account because it ...

gothiccat1
Casual Listener
i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on...
2016-09-05 12:28:38 AM
2016-09-06 9:11:38 PM
gothiccat1
Casual Listener
361 Views
3 replies
0 likes

361 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts