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Please see below the current ongoing issues which are under investigation.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52529 Views
  • 16 replies
  • 36 likes
  • 52529 Views
  • 16 replies
  • 36 likes

Refund of my $10

Hello I need help with something

  • Newbie
  • Hello I need help with something
  • Maxim
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Spotify not playing on iPad

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

  • Regular
  • I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.
  • Nico
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

iPod touch 2g keeps trying to load Spotify after I log-in

I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that after I log-in successfully I get a screen saying ...

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  • Newbie
  • I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that...
  • kerstimon
  • Newbie
  • 1102 Views
  • 5 replies
  • 0 likes
  • 1102 Views
  • 5 replies
  • 0 likes

I CAN`T LOG IN IN IOS DEVICE

HELLO! I CANNOT LOG IN IN MY IOS DEVICE (IPHONE 5S IOS 9.3), IT SHOWS A MESSAGE THAT INDICATES MY PASSWORD IS WRONG BUT I LOG IN VIA WEB SUCCESFULLY. --HOW CAN I SOLVE THIS INCIDENCE??

  • Newbie
  • HELLO! I CANNOT LOG IN IN MY IOS DEVICE (IPHONE 5S IOS 9.3), IT SHOWS A MESSAGE THAT INDICATES MY PASSWORD IS WRONG BUT I LOG IN VIA WEB SUCCESFULLY. --HOW CAN I SOLVE THIS INCIDENCE??
  • alan_m110
  • Newbie
  • 327 Views
  • 3 replies
  • 0 likes
  • 327 Views
  • 3 replies
  • 0 likes

Mobile Local Files to Desktop

Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a large number of songs from my old desktop to spoti...

  • Newbie
  • Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a...
  • 599 Views
  • 0 replies
  • 0 likes
  • Help me!
    Help Spotify!
    local files
    Local files for Spotify Mobile
    local files on iphone
  • 599 Views
  • 0 replies
  • 0 likes

Bought premium on PlayStation, doesn't work on phone

I bought the premium $2 for 2 months through PlayStation as that was he promo presented to me.My account on my phone will says free member. Same email. I've logged in and out and was harvest for the service

  • Newbie
  • I bought the premium $2 for 2 months through PlayStation as that was he promo presented to me. My account on my phone will says free member. Same email. I've logged in and out and was harvest for ...
  • 338 Views
  • 0 replies
  • 0 likes
  • 338 Views
  • 0 replies
  • 0 likes

Error message when sharing to Facebook

Every time I go to share a song a window pops up giving me an error message. Press share than select the Facebook icon, press Post. After you press post the error window pops up saying "There was an error posting to Spotify " Please try again. I have...

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  • Newbie
  • Every time I go to share a song a window pops up giving me an error message. Press share than select the Facebook icon, press Post. After you press post the error window pops up saying "There was an ...
  • edovega
  • Newbie
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Spotify wont update

I have a little problem with the app. I dont have the menubar on the bottom of the app, even though I have the latest update.Instead to get to the menu I have to press the "3 lines" in the upper left corner and have the menu from there. Many of my fr...

  • Casual Listener
  • I have a little problem with the app.   I dont have the menubar on the bottom of the app, even though I have the latest update. Instead to get to the menu I have to press the "3 lines" in the...
  • timmieschaap
  • Composer
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Solved!! Iphone Spotify app

I have a little problem with the app. I dont have the menubar on the bottom of the app, even though I have the latest update.Instead to get to the menu I have to press the "3 lines" in the upper left corner. Many of my friends have the same iPhone an...

  • Newbie
  • I have a little problem with the app.   I dont have the menubar on the bottom of the app, even though I have the latest update. Instead to get to the menu I have to press the "3 lines" in the...
  • Hubo
  • Community Legend
  • 420 Views
  • 3 replies
  • 0 likes
  • 420 Views
  • 3 replies
  • 0 likes

Problems with Sonos and Regular Spotify on Family Account

So I have a family account set up on our iPhones, which is great. Unfortunately, when the wife tries to use her Spotify account (linked via the family plan) on the Sonos app, it pauses my account on the regular Spotify account on my iPhone. This only...

  • Regular
  • So I have a family account set up on our iPhones, which is great. Unfortunately, when the wife tries to use her Spotify account (linked via the family plan) on the Sonos app, it pauses my a...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Local Files Issue

SO ANNOYED. I have all Taylor Swift and Beyonce's Lemonade and it won't download to my phone. I have trying to ressolve this isssue the past few days now but nothing will work. I tried the fire wall thing, the typical sync playlist thing, uninstallin...

  • Music Fan
  • SO ANNOYED.  I have all Taylor Swift and Beyonce's Lemonade and it won't download to my phone.  I have trying to ressolve this isssue the past few days now but nothing will work.  I tr...
  • carmengoose
  • Newbie
  • 676 Views
  • 2 replies
  • 0 likes
  • 676 Views
  • 2 replies
  • 0 likes

changing my password

I have my Spotify signed in to 4 different iPhones. I want to remove one of the iPhones or change my password. I can't figure out how to do either. the rest password page is not working.

  • Newbie
  • I have my Spotify signed in to 4 different iPhones. I want to remove one of the iPhones or change my password. I can't figure out how to do either. the rest password page is not working.
  • kbrooksc
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Can't open radio pages from radio search

Hi all,I'm having trouble with the radio search on the spotify app for iOS. I'm currently on 9.3.5, iPhone 5. When I tap the new station button, the search comes up. Search works fine, but when I tap the artist, album, or song to go to the radio page...

  • Newbie
  • Hi all, I'm having trouble with the radio search on the spotify app for iOS. I'm currently on 9.3.5, iPhone 5.   When I tap the new station button, the search comes up. Search works...
  • ElectricTwanger
  • Regular
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Ipod Nano 6th generation Sync

Hello, I have the ¨th generation nano ipod with the 30 pin cable and I can't connect to spotify, is there a way to do it?Thanks.

  • Casual Listener
  • Hello, I have the ¨th generation nano ipod with the 30 pin cable and I can't connect to spotify, is there a way to do it? Thanks.
  • user-removed
  • Not applicable
  • 908 Views
  • 2 replies
  • 0 likes
  • 908 Views
  • 2 replies
  • 0 likes

Can't click on or select search results. (iPad)

When searching for stuff on the iPad-app, i do get back results, I just can't do anything with them i.e. playing them, holding down to get the options or even scrolling down further. Every other function seems to work, it' just the search function th...

  • Newbie
  • When searching for stuff on the iPad-app, i do get back results, I just can't do anything with them i.e. playing them, holding down to get the options or even scrolling down further. Every other func...
  • Franck
  • Newbie
  • 1429 Views
  • 2 replies
  • 3 likes
  • Mac
  • 1429 Views
  • 2 replies
  • 3 likes

Podcasts and videos not working!

A while ago, when the podcasts and videos update came out, I tried tapping on a video and it crashes the app. I thought it was a bug that would be fixed in the next update and forgot about it. Today, I wanted to try out a podcast and it crashed the a...

  • Casual Listener
  • A while ago, when the podcasts and videos update came out, I tried tapping on a video and it crashes the app. I thought it was a bug that would be fixed in the next update and forgot about it. Today,...
  • Wyattsnedz
  • Newbie
  • 1614 Views
  • 1 replies
  • 1 likes
  • crashes
    podcasts and videos
    Spotify
  • 1614 Views
  • 1 replies
  • 1 likes