I am a student and can't change my premium account to student.

[samloving]

I got a subscription about a year ago and didn't realize that I could get a student discount.  Now I have cancelled my subscription for the timebeing to save money, but I can't register for the student discount. How can I fix this.

[MattSuda]

Sorry for the late reply

You can do that here: http://spotify.com/student

[samloving]

I know that. It says I'm not eligible even though I'm a student using my student email.

[MattSuda · Accepted solution]

I suggest you contact support so they can look at your account and investigate

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.