Spotify has been hacked

[Akotash]

Hello, are you aware of any data breaches currently ongoing at spotify?

My account, which has an EXTREMELY secure password (20+ characters with more than 3 character sets) has been hacked twice in the last month although I have changed every password associated with the account and enabled two factor authentication on both my facebook and email address multiple times.

I've looked into it and it appears that there are multiple online dumps of premium spotify credentials and several other forum posts detailing similar experiences.

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I will not continue paying for this service if you cannot keep your data secure. Are you aware of any recent data breaches? It is your ethical responsability to notify users that their data has been breached in a timely manner.

When will two factor authentication become a feature? If you cannot at least keep my password secure then I would expect this standard security feature which is present many, many other premium services

[Akotash]

bump

No other account that I control on any other website has been compromised to date, so I am sure that this is not a virus or something on my local machines

[Donder]

Got the same problem. E-mail changed and then password, can't do anything about it myself. I hope we both get help soon.

[Akotash]

I have cancelled my subscription and informed others about Spotify's lack of action for this issue.

They saw this, removed the links which provided evidence that they have failed their users and exposed their personal data. After this, they responded to most of the other posts made at the same and later times, but entirely ignored my issue.

Today you have lost at least 5 customers and I will be contacting you for a refund, as my personal information was compromised and most of the songs in my account were deleted by those that you allowed to hack my account. Not to mention the fact that everyone on my family plan lost their service when the hackers added their own friends

[preetha]

my spotify account is hacked  and my playlist is gone