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Spotify payment error with paypal

Spotify payment error with paypal

Sorry for my english im spanish.

 

I created my spotify account, I chose the option of 30 days free but when I accept my paypal account puts me spotify website with the following error:

 

Sorry, we couldn't process your order. Please review our Payment FAQ for common issues and then try again. Contact our customer support if the problem remains.


What am I doing wrong? I tried to do with my 2 paypal accounts on 2 different PC and gives exactly the same error.

Thanks for the help! 😉

 

PD: screenshot here >> http://i.imgur.com/RDZo0es.jpg

Reply
4 Replies

Does your paypal meet all of the requirements outlined here including being linked to a valid credit or debit card? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Hi,

 

I have checked your case - it looks like Irene has sent you a reply.  I hope that helps 😉

http://i.imgur.com/glkbukL.jpg

 

Case number 01082054

 

English, google translate:

I received the email from irene, thanks! but I tried again on a PC with windows and newly installed mozilla firefox and the error continues .. not know what else to do ..
 
Espalol nativo xD :
he recibido el email de irene, gracias! pero lo he vuelto a intentar, en un PC con windows y mozilla firefox recien instalado y el error continua.. no se que mas hacer.. Irene me dijo que lo volviese a intentar desde un pc no en dispositivos moviles, pero es que precisamente eso fue lo que hice la 1º y 2º vez, y hoy he intentado la 3º y tampoco. Ya os digo que mis cuentas paypal (las 2) son de españa no del extranjero como creo que indica el error.

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