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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9566 Views
  • 3 replies
  • 9 likes
  • Security
  • 9566 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • hailsbails101
  • Visitor
  • 488755 Views
  • 980 replies
  • 111 likes
  • Account
  • 488755 Views
  • 980 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1212517 Views
  • 119 replies
  • 117 likes
  • Account
  • 1212517 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121938 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121938 Views
  • 72 replies
  • 12 likes

Error Logging In on website

PlanFreeCountryUnited StatesDeviceChromebook My Question or IssueEvery time I try to log in to Spotify on my the web player it says that there's an error logging in, but it always lets my dad log in on the same device. I always log in with google, so...

  • Visitor
  •   Plan Free Country United States Device Chromebook   My Question or Issue Every time I try to log in to Spotify on my the web player it says that there's an error logging in, but ...
  • Billy-J
  • Spotify Star
  • 921 Views
  • 1 replies
  • 0 likes
  • Account
  • 921 Views
  • 1 replies
  • 0 likes

Premium account without remembering email associated

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have a problem, my credit card is paying for two different accounts in Spotify, one i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...
  • Maxim
  • Spotify Star
  • 1195 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1195 Views
  • 1 replies
  • 0 likes

Account options

I work for a private (nonprofit) school for autistic children. We are looking at get Spotify set up for a handful of students to have access to music throughout the school day. I've read what the business account looks like and that doesn't seem to f...

  • Visitor
  • I work for a private (nonprofit) school for autistic children.  We are looking at get Spotify set up for a handful of students to have access to music throughout the school day.  I've read ...
  • Maxim
  • Spotify Star
  • 1177 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1177 Views
  • 1 replies
  • 0 likes

Collaborative Playlist and changing the plan

I am the HOST in a Duo Premium and I'm planning to become a GUEST in a Family Premium. 3 questions: 1) Would it be possible for me to keep my current account? 2) With my current account I manage a collaborative playlist (called GUESTORITHM) with abou...

  • Newbie
  • I am the HOST in a Duo Premium and I'm planning to become a GUEST in a Family Premium. 3 questions:   1) Would it be possible for me to keep my current account?   2) With my current acc...
  • Anyk17
  • Spotify Star
  • 1302 Views
  • 1 replies
  • 0 likes
  • 1302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Just paid for Premium Sevice via my Desktop Computer,, but Can't Access Premium Service on my iPhone

I upgraded on my Desktop Dell Computer to Premium yesterday evening (11-26-16) and received the User Name: ; and I created a Password for the Account. I then went on to my iPhone 6, and went on my Spotify iPhone App (which I had been using for free f...

  • Newbie
  • I upgraded on my Desktop Dell Computer to Premium yesterday evening (11-26-16) and received the User Name: ; and I created a Password for the Account. I then went on to my iPhone 6, and went on my Sp...
  • OscarDC
  • Moderator
  • 847 Views
  • 3 replies
  • 0 likes
  • 847 Views
  • 3 replies
  • 0 likes

Email Associated with Account Deactivated

PlanPremiumCountryUSA DeviceiPhone 13, 2017 MacBook Air Operating SystemiPhone iOS 16.6.1, MacBook iOS 10.15.7 I do not remember the password for my premium account. I tried to reset my password, however the email associated with my account was a uni...

  • Newbie
  • Plan Premium Country USA   Device iPhone 13, 2017 MacBook Air  Operating System iPhone iOS 16.6.1, MacBook iOS 10.15.7   I do not remember the password for my premium account...
  • Maxim
  • Spotify Star
  • 679 Views
  • 1 replies
  • 0 likes
  • Account
  • 679 Views
  • 1 replies
  • 0 likes

Unable to change Spotify username, HUGE privacy concern

Right now it is not possible to change username, my Spotify username is my real name and I was only made aware recently that anyone can still see my username even if this is not made clear by Spotify (I would even argue that I was deceived to believe...

  • Casual Listener
  • Right now it is not possible to change username, my Spotify username is my real name and I was only made aware recently that anyone can still see my username even if this is not made clear by Spotify...
  • potato1232
  • Casual Listener
  • 1555 Views
  • 4 replies
  • 4 likes
  • Account
    Security
  • 1555 Views
  • 4 replies
  • 4 likes

Account issues

PlanFreeCountryUsaDeviceG1 music device form AmazonOperating SystemAndroid My Question or IssueSo I delete my first and main account and opened a new one with a new email. And on my first account you could search songs and it would play it, but on my...

  • Visitor
  •   Plan Free Country Usa Device G1 music device form Amazon Operating System Android   My Question or Issue So I delete my first and main account and opened a new one with ...
  • Anyk17
  • Spotify Star
  • 515 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 515 Views
  • 1 replies
  • 0 likes

Change of payment

I want to change payment to my American Visa card from my Swedish card cause I moved but it won’t let mePlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Questi...

  • Visitor
  • I want to change payment to my American Visa card from my Swedish card cause I moved but it won’t let me Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 20...
  • Maxim
  • Spotify Star
  • 875 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 875 Views
  • 1 replies
  • 0 likes

Won't accept payment abroad

I am from the US, I have only American cards, but I am currently living in Egypt. The region on my profile is listed as Egypt with no option to change it. All I want to do is buy premium, but Spotify keeps rejecting my cards/Paypal because the paymen...

  • Visitor
  • I am from the US, I have only American cards, but I am currently living in Egypt. The region on my profile is listed as Egypt with no option to change it. All I want to do is buy premium, but Spotify...
  • Maxim
  • Spotify Star
  • 1098 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1098 Views
  • 1 replies
  • 0 likes

I can't pay my plan, something wrong with my account?

I haven't been able to pay my account for days, it's been denied, I contacted my bank and everything is ok, did something happen with my account?

  • Visitor
  • I haven't been able to pay my account for days, it's been denied, I contacted my bank and everything is ok, did something happen with my account?
  • Not applicable
  • 548 Views
  • 2 replies
  • 1 likes
  • 548 Views
  • 2 replies
  • 1 likes

Premium Duo Issues

PlanPremium duoUS Iphone 12iOS I am connecting my wife to my Premium account via Premium Duo and she doesn't have access to the premium features like free access to audio books and other features that I have as the premium holder. Please assist with ...

  • Newbie
  • Plan Premium duo US   Iphone 12 iOS   I am connecting my wife to my Premium account via Premium Duo and she doesn't have access to the premium features like free access to audio book...
  • Maxim
  • Spotify Star
  • 975 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 975 Views
  • 1 replies
  • 0 likes

Accountmanager ändern

My Question or IssueIch bin der Account Manager in unserem Familienabo. Ich würde diese Rolle gerne einem Familienmitglied übertragen. Wie geht das?

  • Visitor
  • My Question or Issue Ich bin der Account Manager in unserem Familienabo. Ich würde diese Rolle gerne einem Familienmitglied übertragen. Wie geht das?
  • AdamDamon
  • Spotify Star
  • 2130 Views
  • 3 replies
  • 0 likes
  • Account
  • 2130 Views
  • 3 replies
  • 0 likes

Two users on one account?

PlanPremium/familyCountrySwedenDeviceApple iOSOperating SystemiOS 17 My Question or IssueI want in the following order:1. Two users on one account. So I can ran Sonos at home for my family and stoll go away with my car and use spotify. (I have family...

  • Casual Listener
  • Plan Premium/family Country Sweden Device Apple iOS Operating System iOS 17   My Question or Issue I want in the following order: 1. Two users on one account. So I can ran Sonos at ho...
  • KatesHere
  • Community Legend
  • 2520 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2520 Views
  • 3 replies
  • 0 likes

Translated lyrics

PlanPremiumCountryIndia) My Question or IssueI have had premium for a little over a year and I still have yet to get the the translation feature. My apps are always up to the the latest versions and I know this is not a country issue as my friends (p...

  • Casual Listener
  • Plan Premium Country India)   My Question or Issue I have had premium for a little over a year and I still have yet to get the the translation feature. My apps are always up to the the lat...
  • Jose_M
  • Spotify Star
  • 1316 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1316 Views
  • 1 replies
  • 0 likes

Unable to login with Uni email

I have spoken with support over two days or so and they are unable to assist me with my uni email address. My uni address has deactivated right after graduation and my Spotify account with it. Spotify support is unable to swap over my old uni account...

  • Visitor
  • I have spoken with support over two days or so and they are unable to assist me with my uni email address. My uni address has deactivated right after graduation and my Spotify account with it. Spotif...
  • Jose_M
  • Spotify Star
  • 476 Views
  • 1 replies
  • 0 likes
  • Account
  • 476 Views
  • 1 replies
  • 0 likes

Premium Account Plan Member

Hi all, question: I added a household user to my premium account, they are using the plan but they dont show up on my plan member page as a user - we have 4 users and only 3 are listed?Thanks!

  • Visitor
  • Hi all, question:   I added a household user to my premium account, they are using the plan but they dont show up on my plan member page as a user - we have 4 users and only 3 are listed? Tha...
  • Jose_M
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Premium
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution 90 day free premium trial

I just accepted this email offer. Coincided with expiration of my 1 year plan. My profile has a strange email address and it won’t allow me to change it. Also, my Spotify App on my phone shows me on the free plan not premium. How do I correct se two ...

  • Visitor
  • I just accepted this email offer. Coincided with expiration of my 1 year plan. My profile has a strange email address and it won’t allow me to change it. Also, my Spotify App on my phone shows me on ...
  • AlejaR
  • Moderator
  • 774 Views
  • 1 replies
  • 0 likes
  • 774 Views
  • 1 replies
  • 0 likes

Remove an iPhone device

Have new iPhone, sold old. I’m now unable to download as Max device.

  • Visitor
  • Have new iPhone, sold old. I’m now unable to download as Max device.
  • Anyk17
  • Spotify Star
  • 1115 Views
  • 1 replies
  • 0 likes
  • 1115 Views
  • 1 replies
  • 0 likes

Songs region-locked for ONLY ME

Some songs that are available worldwide are only locked for me. My other friends from my own region (Hong Kong, United Kingdom) or other regions (Australia, Thailand) are all able to play the songs, I'm the only one who can't play them. This has been...

  • Newbie
  • Some songs that are available worldwide are only locked for me. My other friends from my own region (Hong Kong, United Kingdom) or other regions (Australia, Thailand) are all able to play the songs, ...
  • Maxim
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 401 Views
  • 1 replies
  • 0 likes