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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8701 Views
  • 1 replies
  • 9 likes
  • Security
  • 8701 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477944 Views
  • 979 replies
  • 111 likes
  • Account
  • 477944 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209837 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209837 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119926 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119926 Views
  • 72 replies
  • 12 likes

Subscription won't cancel so I was billed a month that I didn't want to get charged

Hey, I was wondering if you are able to cancel my subscription and put the 10 dollars back on my card because today I was billed and I tried unsubscribing quit a few times and it didn't work I guess

  • Newbie
  • Hey, I was wondering if you are able to cancel my subscription and put the 10 dollars back on my card because today I was billed and I tried unsubscribing quit a few times and it didn't work I guess
  • osornios
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Spotify charged me for Premium today though I cancelled one month ago! Want money back now!

I cancelled my premium account (it was **bleep**!) on or around August 29th however as of today I was charged for Premium again! And to make matters worse I got charged for Premium PLUS am getting ads! I want my money back now! I am filing a grievanc...

  • Newbie
  • I cancelled my premium account (it was **bleep**!) on or around August 29th however as of today I was charged for Premium again! And to make matters worse I got charged for Premium PLUS am getting ad...
  • osornios
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Premium cobrado mais não atualizado

Eu tinha uma conta antiga no email gustavo@infratecnica.com.br, porém não conseguia conectar com o facebook, essa conta era premium. Como eu queria conectar com o facebook eu criei uma nova conta que free, agora eu tentei fazer o update porém o spoti...

  • Newbie
  • Eu tinha uma conta antiga no email gustavo@infratecnica.com.br, porém não conseguia conectar com o facebook, essa conta era premium. Como eu queria conectar com o facebook eu criei uma nova conta que...
  • Bittencourt
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 314 Views
  • 1 replies
  • 0 likes

How do I remove my spotify discount?

Hi so I have been using my student discount for almost a year (i think) now and I have recently made a new account, I'm currantly on the 30 days free contract but I can not get my student discount on my new account even though I have already cancelle...

  • Newbie
  • Hi so I have been using my student discount for almost a year (i think) now and I have recently made a new account, I'm currantly on the 30 days free contract but I can not get my student discount on...
  • osornios
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 220 Views
  • 1 replies
  • 0 likes

Spotify won't accept payment

Spotify has suspended my premium account because it says there'a a problem with my card. There is not a problem with my card. I've tried a second card and get the same message. Shame, but there are other services that will take my money. Farewell Spo...

  • Newbie
  • Spotify has suspended my premium account because it says there'a a problem with my card. There is not a problem with my card. I've tried a second card and get the same message. Shame, but there are o...
  • osornios
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Mudança de país inválida

Fiz minha inscrição no aplicativo enquanto estava de viagem para os USA. No entanto, moro no Brasil e ao tentar editar perfil para o CEP brasileiro, ele coloca como CEP invalido, mesmo a opção de país estando como Brasil. Pelo mesmo motivo, não consi...

  • Newbie
  • Fiz minha inscrição no aplicativo enquanto estava de viagem para os USA. No entanto, moro no Brasil e ao tentar editar perfil para o CEP brasileiro, ele coloca como CEP invalido, mesmo a opção de paí...
  • Bittencourt
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Solved!! Wrong name and picture in my account

Hi I have a account and i know that my son have been in to it. Now when i log in i see his name and facebook picture in the upper right and i can't change it to my name and picture. How do i change it back? Helene

  • Regular
  • Hi  I have a account and i know that my son have been in to it. Now when i log in i see his name and facebook picture in the upper right and i  can't change it to my name and picture. How ...
  • ylluria
  • Casual Listener
  • 13403 Views
  • 180 replies
  • 0 likes
  • 13403 Views
  • 180 replies
  • 0 likes

Up grade premium

Bom dia,Já foi confirmado o meu pagamento por boleto, mas não consigo ainda o acesso premium.O que devo fazer?

  • Casual Listener
  • Bom dia, Já foi confirmado o meu pagamento por boleto, mas não consigo ainda o acesso premium. O que devo fazer?
  • qccamila
  • Newbie
  • 789 Views
  • 7 replies
  • 0 likes
  • 789 Views
  • 7 replies
  • 0 likes

Anonymous Devices Appearing Under My Premium Account?

Devices that are not mine (Two PS4s) have appeared under devices available for my Spotify Premium account and I don't own a PS4. I fear my account might be shared and I have already changed my password, but I don't know if this will have them re-logi...

  • Newbie
  • Devices that are not mine (Two PS4s) have appeared under devices available for my Spotify Premium account and I don't own a PS4. I fear my account might be shared and I have already changed my passwo...
  • robinjj
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Free Chromecast Voucher not working! Anybody suffering from this?

I signed up to Spotify Premium as part of the Free Chromecast deal. I received my voucher code. Tried to use it in the Google Store: error, this voucher code has already been redeemed. Now I know that I haven't redeemed a code yet unless I did it in ...

  • Casual Listener
  • I signed up to Spotify Premium as part of the Free Chromecast deal.   I received my voucher code.  Tried to use it in the Google Store: error, this voucher code has already been redeemed....
  • ncmsa
  • Casual Listener
  • 351 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 351 Views
  • 4 replies
  • 0 likes

Spotify Not Cancelling My Subscription

I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premium. I contacted the support staff, who said they ca...

  • Newbie
  • I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premi...
  • jdugando
  • Newbie
  • 820 Views
  • 5 replies
  • 0 likes
  • 820 Views
  • 5 replies
  • 0 likes

No content after updating 20th september 2016

On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attached Screen Print. Any help?No content in Spotify

NoSpotify.png
  • Roadie
  • On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attache...
  • er43
  • Roadie
  • 265 Views
  • 2 replies
  • 0 likes
  • Other
  • 265 Views
  • 2 replies
  • 0 likes

gift card wrong country

Hi,I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here.I myself have a Dutch premium spotify account using it between Spain and Netherlands. Now in...

  • Casual Listener
  • Hi, I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here. I myself have a Dutch premium spotify...
  • Bittencourt
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Other
  • 225 Views
  • 1 replies
  • 0 likes

sou premium e não consigo utilizar os recursos de premium

Paguei o boleto bancario e recebi a confirnação de que paguei o spotify, mas ainda aparece que tenho uma assinatura free, devido a isso não consigo ouvir musicas offline nem baixar nem nada ja sai e entrei na minha conta, ja desinstalei o aplicativo ...

  • Newbie
  • Paguei o boleto bancario e recebi a confirnação de que paguei o spotify, mas ainda aparece que tenho uma assinatura free, devido a isso não consigo ouvir musicas offline nem baixar nem nada ja sai e ...
  • Bittencourt
  • Spotify Star
  • 1195 Views
  • 1 replies
  • 1 likes
  • 1195 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Log Out All Devices" not working

Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But thats all it did. Spotify on my iOS device, and my Des...

  • Casual Listener
  • Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But tha...
  • ccarlton96
  • Casual Listener
  • 261 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 261 Views
  • 2 replies
  • 0 likes

Song not available in my country

Hello everyone While I was staying in US, I discovered new artist who I loved. Now, when I came back to Poland the playlist is not available anymore. I have a premmium account. Is there any trick to listen to it again?

  • Newbie
  • Hello everyone   While I was staying in US, I discovered new artist who I loved. Now, when I came back to Poland the playlist is not available anymore. I have a premmium account. Is there any ...
  • Bittencourt
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Solved!! Restore deleted song catalog

Yesterday I unsubscribed from the Spotify pay service to go back down to the free service. All of my playlists are still on my account, but all of the songs I've bookmarked since joining Spotify have disappeared from my Songs list, with the exception...

  • Casual Listener
  • Yesterday I unsubscribed from the Spotify pay service to go back down to the free service. All of my playlists are still on my account, but all of the songs I've bookmarked since joining Spotify&nbsp...
  • therov
  • Casual Listener
  • 469 Views
  • 2 replies
  • 0 likes
  • 469 Views
  • 2 replies
  • 0 likes

Family

Ik heb een Family abonnement genomen. Mijn dochter kon zonder problemen de uitnodiging accepteren en upgraden naar Premium Family. Mijn man heb ik eveneens een uitnodiging gestuurd. Hij krijgt die nergens te zien en kan dus NIET upgraden. Iemand een ...

  • Casual Listener
  • Ik heb een Family abonnement genomen. Mijn dochter kon zonder problemen de uitnodiging accepteren en upgraden naar Premium Family. Mijn man heb ik eveneens een uitnodiging gestuurd. Hij krijgt die ne...
  • pachel2801
  • Regular
  • 499 Views
  • 7 replies
  • 0 likes
  • Premium
  • 499 Views
  • 7 replies
  • 0 likes

Premium account but downgraded encounters

Hi, I have premium account but when I've landed on Spotify.com (as a logged in user), it treats me like free member. (The premium offers etc.) Also I have issues about continuous play, when I listen to radio or album, it cuts the stream after 3-4 son...

  • Newbie
  • Hi,   I have premium account but when I've landed on Spotify.com (as a logged in user), it treats me like free member. (The premium offers etc.) Also I have issues about continuous play, when ...
  • Bearfootrecords
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 174 Views
  • 1 replies
  • 0 likes