Subscription cancelled

I cancelled my account and a payment was taking out on my bank please refund my money

• Katie-dewson
• Newbie
• I cancelled my account and a payment was taking out on my bank please refund my money
• 2016-09-29 6:30:14 AM
• 2016-09-29 6:53:33 AM
• Maxim
• Spotify Star
• 753 Views
• 1 replies
• 0 likes
• Other

Me hicieron el cargo de los $99 a mi tarjeta y solo pague un mes que hago?

• kevindelgadillo
• Casual Listener
• 2016-09-29 4:44:16 AM
• 2016-09-29 4:45:39 AM
• kevindelgadillo
• Casual Listener
• 775 Views
• 1 replies
• 0 likes

How can I attempt to unSubscription cancellation

• lizballard
• Casual Listener
• 2016-09-29 3:55:28 AM
• 2016-09-29 4:03:14 AM
• lizballard
• Casual Listener
• 183 Views
• 1 replies
• 0 likes

New phone

I just got a new phone and when I log in through my fb none of my play list come up and It says I don't have premium anymore?? Someone please help

• mandyhinckley
• Newbie
• I just got a new phone and when I log in through my fb none of my play list come up and It says I don't have premium anymore?? Someone please help
• 2016-09-29 1:53:45 AM
• 2016-09-29 3:02:23 AM
• user-removed
• Not applicable
• 173 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium

I can't unsubscribe for premium

I signed up for the free trial on my phone, and I want to cancel it but when i go on Spotify on my PC (yes I am on the right account) when i click on subscriptions it says "try premium for 30 days" and doesn't state that I am already paying and am a ...

• JackONeilllllll
• Newbie
• I signed up for the free trial on my phone, and I want to cancel it but when i go on Spotify on my PC (yes I am on the right account) when i click on subscriptions it says "try premium for 30 days" a...
• 2016-07-01 2:40:49 PM
• 2016-09-29 2:28:55 AM
• adamhoffman215
• Newbie
• 215 Views
• 1 replies
• 0 likes
• Subscription

Student Discount for Premium Approved, but not showing up in my account

I'm a student and signed up for the Premium membership with my student discount. I was approved, entered my payment info, and have a receipt. However, my account didn't upgrade and is still prompting me to do so. I tried logging out and back in, and ...

• user-removed
• Visitor
• I'm a student and signed up for the Premium membership with my student discount. I was approved, entered my payment info, and have a receipt. However, my account didn't upgrade and is still prompting...
• 2016-09-28 1:34:29 AM
• 2016-09-29 2:20:57 AM
• user-removed
• Not applicable
• 226 Views
• 2 replies
• 0 likes

Subscription

I have a premium subscribtion for a while and all of a sudden it's saying I have a free subscription

• Idab
• Casual Listener
• I have a premium subscribtion for a while and all of a sudden it's saying I have a free subscription
• 2016-09-28 6:05:55 PM
• 2016-09-29 2:00:04 AM
• osornios
• Spotify Star
• 327 Views
• 5 replies
• 0 likes

Subscription won't cancel so I was billed a month that I didn't want to get charged

Hey, I was wondering if you are able to cancel my subscription and put the 10 dollars back on my card because today I was billed and I tried unsubscribing quit a few times and it didn't work I guess

• jade_bates14
• Newbie
• Hey, I was wondering if you are able to cancel my subscription and put the 10 dollars back on my card because today I was billed and I tried unsubscribing quit a few times and it didn't work I guess
• 2016-09-28 9:44:40 PM
• 2016-09-29 1:40:51 AM
• osornios
• Spotify Star
• 171 Views
• 1 replies
• 0 likes
• Subscription

Spotify charged me for Premium today though I cancelled one month ago! Want money back now!

I cancelled my premium account (it was **bleep**!) on or around August 29th however as of today I was charged for Premium again! And to make matters worse I got charged for Premium PLUS am getting ads! I want my money back now! I am filing a grievanc...

• soothingkitty27
• Newbie
• I cancelled my premium account (it was **bleep**!) on or around August 29th however as of today I was charged for Premium again! And to make matters worse I got charged for Premium PLUS am getting ad...
• 2016-09-28 10:06:39 PM
• 2016-09-29 1:36:45 AM
• osornios
• Spotify Star
• 168 Views
• 1 replies
• 0 likes

Premium cobrado mais não atualizado

Eu tinha uma conta antiga no email gustavo@infratecnica.com.br, porém não conseguia conectar com o facebook, essa conta era premium. Como eu queria conectar com o facebook eu criei uma nova conta que free, agora eu tentei fazer o update porém o spoti...

• gustavovilioni
• Newbie
• Eu tinha uma conta antiga no email gustavo@infratecnica.com.br, porém não conseguia conectar com o facebook, essa conta era premium. Como eu queria conectar com o facebook eu criei uma nova conta que...
• 2016-07-15 4:42:04 PM
• 2016-09-29 1:29:51 AM
• Bittencourt
• Spotify Star
• 314 Views
• 1 replies
• 0 likes
• Account
  Premium

How do I remove my spotify discount?

Hi so I have been using my student discount for almost a year (i think) now and I have recently made a new account, I'm currantly on the 30 days free contract but I can not get my student discount on my new account even though I have already cancelle...

• Abiiiiiii
• Newbie
• Hi so I have been using my student discount for almost a year (i think) now and I have recently made a new account, I'm currantly on the 30 days free contract but I can not get my student discount on...
• 2016-09-28 11:25:30 PM
• 2016-09-29 1:23:36 AM
• osornios
• Spotify Star
• 222 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Spotify won't accept payment

Spotify has suspended my premium account because it says there'a a problem with my card. There is not a problem with my card. I've tried a second card and get the same message. Shame, but there are other services that will take my money. Farewell Spo...

• johnnodvc
• Newbie
• Spotify has suspended my premium account because it says there'a a problem with my card. There is not a problem with my card. I've tried a second card and get the same message. Shame, but there are o...
• 2016-09-28 11:34:48 PM
• 2016-09-29 1:20:58 AM
• osornios
• Spotify Star
• 184 Views
• 1 replies
• 0 likes

Mudança de país inválida

Fiz minha inscrição no aplicativo enquanto estava de viagem para os USA. No entanto, moro no Brasil e ao tentar editar perfil para o CEP brasileiro, ele coloca como CEP invalido, mesmo a opção de país estando como Brasil. Pelo mesmo motivo, não consi...

• priscilafiusaly
• Newbie
• Fiz minha inscrição no aplicativo enquanto estava de viagem para os USA. No entanto, moro no Brasil e ao tentar editar perfil para o CEP brasileiro, ele coloca como CEP invalido, mesmo a opção de paí...
• 2016-09-28 4:21:56 AM
• 2016-09-28 12:48:44 AM
• Bittencourt
• Spotify Star
• 420 Views
• 1 replies
• 0 likes

Up grade premium

Bom dia,Já foi confirmado o meu pagamento por boleto, mas não consigo ainda o acesso premium.O que devo fazer?

• 05331334750
• Casual Listener
• Bom dia, Já foi confirmado o meu pagamento por boleto, mas não consigo ainda o acesso premium. O que devo fazer?
• 2015-09-30 1:42:26 PM
• 2016-09-28 12:08:08 AM
• qccamila
• Newbie
• 792 Views
• 7 replies
• 0 likes

Anonymous Devices Appearing Under My Premium Account?

Devices that are not mine (Two PS4s) have appeared under devices available for my Spotify Premium account and I don't own a PS4. I fear my account might be shared and I have already changed my password, but I don't know if this will have them re-logi...

• Exabytes
• Newbie
• Devices that are not mine (Two PS4s) have appeared under devices available for my Spotify Premium account and I don't own a PS4. I fear my account might be shared and I have already changed my passwo...
• 2016-09-28 9:52:23 PM
• 2016-09-28 10:43:59 PM
• robinjj
• Casual Listener
• 297 Views
• 2 replies
• 0 likes

I have tried to redeem my gift voucher and cannot proceed through steps, need help please????

Cannot redeem gift code. Please advise what to do next????

• JustinTrail
• Newbie
• Cannot redeem gift code. Please advise what to do next????
• 2015-02-01 7:10:21 AM
• 2016-09-28 10:23:32 PM
• ncmsa
• Casual Listener
• 216 Views
• 2 replies
• 0 likes

Free Chromecast Voucher not working! Anybody suffering from this?

I signed up to Spotify Premium as part of the Free Chromecast deal. I received my voucher code. Tried to use it in the Google Store: error, this voucher code has already been redeemed. Now I know that I haven't redeemed a code yet unless I did it in ...

• melloj78
• Casual Listener
• I signed up to Spotify Premium as part of the Free Chromecast deal.   I received my voucher code.  Tried to use it in the Google Store: error, this voucher code has already been redeemed....
• 2016-03-02 10:10:25 PM
• 2016-09-28 10:20:16 PM
• ncmsa
• Casual Listener
• 352 Views
• 4 replies
• 0 likes
• Account
  Premium

Spotify Not Cancelling My Subscription

I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premium. I contacted the support staff, who said they ca...

• SamCola
• Newbie
• I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premi...
• 2014-07-13 12:54:11 AM
• 2016-09-28 9:42:45 PM
• jdugando
• Newbie
• 820 Views
• 5 replies
• 0 likes

No content after updating 20th september 2016

On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attached Screen Print. Any help?No content in Spotify

• er43
• Roadie
• On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attache...
• 2016-09-20 10:14:37 PM
• 2016-09-28 9:31:18 PM
• er43
• Roadie
• 265 Views
• 2 replies
• 0 likes
• Other