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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9328 Views
  • 3 replies
  • 9 likes
  • Security
  • 9328 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484769 Views
  • 979 replies
  • 111 likes
  • Account
  • 484769 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211670 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211670 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121373 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121373 Views
  • 72 replies
  • 12 likes

Spotify charged my credit card without my permission (username: *BLEEP*)

I noticed today that Spotify (Stockholm, SWE) charged my credit card on June 19 with USD 5 when I checked my bill! I didn’t even subscribe the premium service. What’s going on? I left a message with their Facebook (Spotify Cares) and no response yet.

  • Visitor
  • I noticed today that Spotify (Stockholm, SWE) charged my credit card on June 19 with USD 5 when I checked my bill!  I didn’t even subscribe the premium service. What’s going on? I left a messag...
  • user-removed
  • Not applicable
  • 1380 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 1380 Views
  • 2 replies
  • 0 likes

Made account with Facebook, do not have login information

PlanFamily PremiumCountryBrasil My Question or IssueI initially made my account with Facebook, and I would like to create an actual login for it, but Im unable to as i need a password i never set up to do so. How can I find out what is my account pas...

  • Visitor
  •   Plan Family Premium Country Brasil     My Question or Issue I initially made my account with Facebook, and I would like to create an actual login for it, but Im unable to as ...
  • robinsgirl2015
  • Newbie
  • 476 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 476 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Profile Picture Won't Save

I have been trying all day to change my profile picture on the web player app. It would upload the picture I wanted but once I refreshed it, it would be back to my previous photo. I have never had issues with this before.I have tried restarting both ...

  • Casual Listener
  • I have been trying all day to change my profile picture on the web player app.  It would upload the picture I wanted but once I refreshed it, it would be back to my previous photo.  I have ...
  • CHXRLIY
  • Visitor
  • 27329 Views
  • 28 replies
  • 6 likes
  • Account
    Premium
  • 27329 Views
  • 28 replies
  • 6 likes

Solved!!Superuser Contribution Family Account login error: "Please try again later"

Hi Spotify communityI can't get a link from a Premium Family account to work on any of my devices (MacBook Pro 2021, iPhone X Pro). I'm currently on a Premium Duo, but want to change to the Family one.So, I get the link, login to my profile, add the ...

  • Newbie
  • Hi Spotify community I can't get a link from a Premium Family account to work on any of my devices (MacBook Pro 2021, iPhone X Pro). I'm currently on a Premium Duo, but want to change to the Fa...
  • veryangryuser2
  • Visitor
  • 2549 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2549 Views
  • 6 replies
  • 0 likes

Superuser Contribution Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

  • Newbie
  • So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to...
  • Ak3IIa
  • Newbie
  • 10301 Views
  • 4 replies
  • 2 likes
  • Account
    Login
  • 10301 Views
  • 4 replies
  • 2 likes

I want to change my payment method to a new credit card for Spotify and can’t do it.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 472 Views
  • 1 replies
  • 0 likes
  • Account
  • 472 Views
  • 1 replies
  • 0 likes

Solved!! Profile picture changes by itself

Hi! My Spotify isn´t connected to Facebook. But I changed my profile picture in FB the other day and now its been changed on Spotify too. It´s kind of creepy to see that Spotify changes my profile picture to the same one as on FB when the two are not...

  • Casual Listener
  • Hi!   My Spotify isn´t connected to Facebook. But I changed my profile picture in FB the other day and now its been changed on Spotify too.   It´s kind of creepy to see that Spotify cha...
  • sydney35
  • Visitor
  • 9738 Views
  • 4 replies
  • 0 likes
  • 9738 Views
  • 4 replies
  • 0 likes

Funcionalidade de tradução da letra não aparece.

Olá, tudo bem? Vamos lá...Contas Free, e outras contas premium têm acesso a tradução, fica claro que o problema é com a minha conta, já que ao testar músicas especificas em contas Free cujo tem a opção, ou em contas premium de conhecidos e amigos, na...

  • Casual Listener
  • Olá, tudo bem? Vamos lá... Contas Free, e outras contas premium têm acesso a tradução, fica claro que o problema é com a minha conta, já que ao testar músicas especificas em contas Free cujo tem a o...
  • Luan
  • Spotify Star
  • 1072 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1072 Views
  • 3 replies
  • 0 likes

Não recebi meu reembolso e minha assinatura foi cancelada

Me mandaram um email que minha assinatura foi cancelada porém o reembolso não foi feito como eles disseram na msg

  • Visitor
  • Me mandaram um email que minha assinatura foi cancelada porém o reembolso não foi feito como eles disseram na msg
  • Jose_M
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

The artist's name is already taken

I can't connect Spotify for artists because the artist's name is already taken.

  • Visitor
  • I can't connect Spotify for artists because the artist's name is already taken.
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Konto za które place jest na email [removed by Mod] chce zmienić ema

Konto za które place jest na email [removed by Mod] ja do niego nie mam dostępu.ktos mi go ukradł. Chcę zmienić nazwę e-mail na b[removed by Mod] ale piszecie że jest już używany. No może jest używany właśnie za ten chce płacić . Proszę więc zamknąć ...

  • Newbie
  • Konto za które place jest na email [removed by Mod] ja do niego nie mam dostępu.ktos mi go ukradł. Chcę zmienić nazwę e-mail na b[removed by Mod] ale piszecie że jest już używany. No może jest u...
  • Novy
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • Other
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I keep what is playing on different devices separate?

PlanPremiumCountryUSADeviceiPhone 7, iPad (6th Generation), Windows DesktopOperating SystemiOS 12, Windows 10 My Question or IssueSpotify has lately started to treat all my devices as one device, continuing what I was listening to on one device to a ...

  • Music Fan
  • Plan Premium Country USA Device iPhone 7, iPad (6th Generation), Windows Desktop Operating System iOS 12,  Windows 10   My Question or Issue Spotify has lately started to treat al...
  • Zahni31
  • Casual Listener
  • 35635 Views
  • 42 replies
  • 61 likes
  • Other
  • 35635 Views
  • 42 replies
  • 61 likes

recovery my old account already replace with new account with same email

my old account Spotify just got replaced with new account in same email. can i get back my old account Spotify?

  • Visitor
  • my old account Spotify just got replaced with new account in same email. can i get back my old account Spotify?
  • Maxim
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Something is seriously wrong in Spotify India

I am a regular user of premium Spotify Family India plan . But this month , I extended my subscription on Aug 18 and my account got disabled and lose my premium on Aug 21 .( for the record , I don't get any emails about account getting disabled )I ta...

  • Casual Listener
  •  I am a regular user of premium Spotify Family India plan . But this month , I extended my subscription on Aug 18 and my account got disabled and lose my premium on Aug 21 . ( for the record , ...
  • axhylotl
  • Visitor
  • 1025 Views
  • 6 replies
  • 1 likes
  • Premium
    Subscription
  • 1025 Views
  • 6 replies
  • 1 likes

Update payment method

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhere do I go to update my payment method/credit card info?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Where d...
  • Maxim
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
  • 121 Views
  • 1 replies
  • 0 likes

Unable to change my country

Hello, Firstly I must say the process to get to this point where I can post a support question is really frustrating, this is the first time I have needed support in eight years and really makes me think about leaving for one of the other services. T...

  • Newbie
  • Hello,   Firstly I must say the process to get to this point where I can post a support question is really frustrating, this is the first time I have needed support in eight years and really m...
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 169 Views
  • 1 replies
  • 0 likes

Trying to get premium but making me use different email

I'm trying to buy premium but when I go to pay it says I have to link a way to pay for a different email on my phone

  • Casual Listener
  • I'm trying to buy premium but when I go to pay it says I have to link a way to pay for a different email on my phone 
  • Heydudeman
  • Casual Listener
  • 179 Views
  • 4 replies
  • 0 likes
  • Other
  • 179 Views
  • 4 replies
  • 0 likes