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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4565 Views
  • 1 replies
  • 9 likes
  • Security
  • 4565 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464752 Views
  • 976 replies
  • 111 likes
  • Account
  • 464752 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205483 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205483 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113168 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113168 Views
  • 72 replies
  • 12 likes

Pub malgré abonnement duo premium

Bonjour on a pris duo premium ... Moi je n' ai pas de pub et mon conjoint en a plein ... Que faire ?

  • Casual Listener
  • Bonjour on a pris duo premium ... Moi je n' ai pas de pub et mon conjoint en a plein ... Que faire ? 
  • Macarenajolie
  • Regular
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log into Spotify mobile app because it says I'm offline

PlanFree CountryNigeria DeviceGionee S11 lite (Android) My Question or IssueI am unable to log in the Spotify mobile app. After each failed attempt I get the error message that says I'm offline. I have tried logging in through Facebook, using my user...

  • Casual Listener
  • Plan Free   Country Nigeria   Device Gionee S11 lite (Android)    My Question or Issue I am unable to log in the Spotify mobile app. After each failed attempt I get the ...
  • Yoyoyo9-
  • Visitor
  • 12484 Views
  • 30 replies
  • 1 likes
  • Login
  • 12484 Views
  • 30 replies
  • 1 likes

Music pauses every 30 seconds when i dont have private session on

It happens every time I don't have my private session on. When I logged into a different Spotify account, everything worked normally, so it's a problem on my main account. I tried uninstalling and reinstalling but it didn't work. Please help Thanks.

  • Newbie
  • It happens every time I don't have my private session on. When I logged into a different Spotify account, everything worked normally, so it's a problem on my main account. I tried uninstalling and re...
  • Macarenajolie
  • Regular
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution change country and keep family plan

payment failed suddenly? tells me that payment method does not match country, but i cannot change the country and keep the family plan? what can i do?whenever i try to change the country to switzerland it tells me that i am not allowd to have the fam...

  • Regular
  • payment failed suddenly? tells me that payment method does not match country, but i cannot change the country and keep the family plan? what can i do? whenever i try to change the country to switzer...
  • tomgonza
  • Newbie
  • 606 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 606 Views
  • 2 replies
  • 0 likes

I get charged and miss account details

I get charged monthly and have no idea what account that is.Please share details. Thanks Details: payment via paypaltext: Spotify AB, Ihr Einkauf bei Spotify AB EREF: MREF: CRED: IBAN: BIC:

  • Casual Listener
  • I get charged monthly and have no idea what account that is. Please share details. Thanks  Details:  payment via paypal text:  <removed sensitive info> Spotify AB, Ihr Einka...
  • Byak
  • Visitor
  • 670 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 670 Views
  • 3 replies
  • 0 likes

Superuser Contribution I wish to transfer everything from one account to another new one I created

Hello to the kind support crew,I have recently gotten a new Spotify account. As such I wish to transfer the following from the old one to the new one:1. Email2.Library3.Taste profile (if possible)

  • Visitor
  • Hello to the kind support crew, I have recently gotten a new Spotify account. As such I wish to transfer the following from the old one to the new one: 1. Email 2.Library 3.Taste profile (if poss...
  • Joan
  • Moderator
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Comment me connecter sur mon iphone avec un autre compte Spotify?

PlanFree/Premium premiumCountry France Device Iphone 13(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)IOS 16.3My Question or Issuecomment me connecter sur Spotify avec un autre compte, autre ...

  • Visitor
  • Plan Free/Premium premium Country France   Device Iphone 13 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS 16.3 My...
  • Joan
  • Moderator
  • 314 Views
  • 3 replies
  • 0 likes
  • Account
  • 314 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • My Question or Issue I have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States...
  • Maria
  • Moderator
  • 113168 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113168 Views
  • 72 replies
  • 12 likes

not my listening history 🥲

Someone got into my spotify account while i was on vacation somehow, and they listened to a bunch of stuff that i wouldn’t. 2 days. now all my suggested playlists are messed up, i keep getting songs that don’t make sense. is there a way to delete the...

  • Newbie
  • Someone got into my spotify account while i was on vacation somehow, and they listened to a bunch of stuff that i wouldn’t. 2 days. now all my suggested playlists are messed up, i keep getting songs ...
  • jacuzzip
  • Newbie
  • 209 Views
  • 1 replies
  • 1 likes
  • 209 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Family Account login error: "Please try again later"

Hi Spotify communityI can't get a link from a Premium Family account to work on any of my devices (MacBook Pro 2021, iPhone X Pro). I'm currently on a Premium Duo, but want to change to the Family one.So, I get the link, login to my profile, add the ...

  • Newbie
  • Hi Spotify community I can't get a link from a Premium Family account to work on any of my devices (MacBook Pro 2021, iPhone X Pro). I'm currently on a Premium Duo, but want to change to the Fa...
  • veryangryuser2
  • Visitor
  • 2015 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2015 Views
  • 6 replies
  • 0 likes

hacked!!!!

Dear Spotify Support Team,I am writing to express my extreme frustration and anger regarding repeated unauthorized access to my Spotify account. Despite numerous password resets and ensuring that I log out from all devices, someone from India continu...

  • Visitor
  • Dear Spotify Support Team, I am writing to express my extreme frustration and anger regarding repeated unauthorized access to my Spotify account. Despite numerous password resets and ensuring that I...
  • Ralbix
  • Newbie
  • 531 Views
  • 2 replies
  • 0 likes
  • 531 Views
  • 2 replies
  • 0 likes

Changed accounts without permission

Hi everybody, i got an issue. Today i received an email notifying me that spotify changed my email, without my permission, i didnt even asked to change. They changed it to an old email that i had and now doesnt even exist and i don´t even have the pa...

  • Newbie
  •   Hi everybody, i got an issue. Today i received an email notifying me that spotify changed my email, without my permission, i didnt even asked to change. They changed it to an old email that i...
  • Maxim
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm unable to login using phone number. It says "check your phone number" I entered correct number

PlanFreeCountryIndiaDeviceSamsung Galaxy A33Operating SystemAndroid (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free Country India Device Samsung Galaxy A33 Operating System Android     (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Not applicable
  • 2273 Views
  • 15 replies
  • 1 likes
  • Login
  • 2273 Views
  • 15 replies
  • 1 likes

Cannot Change Country with Payment-Setting using Paypal

PlanPremium FamilyCountryAustriaDeviceIphone 12 maxOperating System My Question or IssueI want to change my country setting from Germany (previous residence) to Austria. I’ve now done this by changing the payment method to PayPal from an Austrian ban...

  • Newbie
  • Plan Premium Family Country Austria Device Iphone 12 max Operating System     My Question or Issue I want to change my country setting from Germany (previous residenc...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
  • 150 Views
  • 1 replies
  • 0 likes

I want to delete Spotify

Delete my account please

  • Visitor
  • Delete my account please
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I make my profile public so that anyone can see my playlists?

PlanPremiumCountryUSADeviceMacbook ProOperating SystemiOS My Question or IssueI would like to make my profile public so that anyone can search for my profile name and see my public playlists. My profile name is "Art Gnuvo" but when I do a search for ...

  • Regular
  • Plan Premium Country USA Device Macbook Pro Operating System iOS   My Question or Issue I would like to make my profile public so that anyone can search for my profile name and see my ...
  • Abbykoloo
  • Casual Listener
  • 15004 Views
  • 13 replies
  • 1 likes
  • Account
  • 15004 Views
  • 13 replies
  • 1 likes

(Account) I’ve tried to claim my Spotify Artist Profile several times and have not been approved

I have put up to 3 requests in to claim my Artist Profile and I have not received any emails after the 3 business day periods. I distributed my song through SoundCloud Next Pro. How can I get access? I have proof of ownership.DistributorSoundCloud Ne...

  • Visitor
  • I have put up to 3 requests in to claim my Artist Profile and I have not received any emails after the 3 business day periods. I distributed my song through SoundCloud Next Pro. How can I get access?...
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
  • 190 Views
  • 1 replies
  • 0 likes

Spotify Artists Page Problem

PlanFreeCountryUSADeviceiPhone 12Operating SystemiOS latest My Question or IssueHi, I’m trying to claim my artist page but the final step asks for a website which I don’t have - how can I finish the process without a website?

  • Visitor
  • Plan Free Country USA Device iPhone 12 Operating System iOS latest   My Question or Issue Hi, I’m trying to claim my artist page but the final step asks for a website which I don’t hav...
  • Maxim
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • Other
  • 191 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

PlanFreeCountryUSDevicePCOperating SystemWindows 10 pro My Question or IssueI registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username "Umbrasi" and it...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER c...
  • Ley91
  • Visitor
  • 35954 Views
  • 30 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 35954 Views
  • 30 replies
  • 1 likes