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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8954 Views
  • 1 replies
  • 9 likes
  • Security
  • 8954 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480616 Views
  • 979 replies
  • 111 likes
  • Account
  • 480616 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210543 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210543 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120672 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120672 Views
  • 72 replies
  • 12 likes

(Amazon Echo) Spotify music alarms won't work anymore

Hi! I've had a Second Generation Echo Plus for a year and a half and I could set an alarm with music coming from Spotify until about a month ago. Now, she will confirm that she has set the alarm to a certain song on Spotify but when morning comes I g...

  • Casual Listener
  • Hi! I've had a Second Generation Echo Plus for a year and a half and I could set an alarm with music coming from Spotify until about a month ago. Now, she will confirm that she has set the alarm to a...
  • Amberd1970
  • Visitor
  • 5108 Views
  • 7 replies
  • 3 likes
  • Account
    Other
  • 5108 Views
  • 7 replies
  • 3 likes

Solved!! Why does it say I can't log in after 14 days abroad when I haven't been 14 days abroad?

PlanFreeCountryUSDeviceiPhone 12Operating SystemiOS I've been abroad for less than 14 days and haven't used Spotify for all those days, yet when I come back it gives me a notification saying that I can't log in after being 14 days abroad. My account ...

  • Casual Listener
  • Plan Free Country US Device iPhone 12 Operating System iOS   I've been abroad for less than 14 days and haven't used Spotify for all those days, yet when I come back it gives me a notif...
  • Not applicable
  • 1720 Views
  • 8 replies
  • 0 likes
  • Account
  • 1720 Views
  • 8 replies
  • 0 likes

my email address but another person's profile information

PlanPremium My Question or IssueI just reset my password by forgot my password option. And then when I logged in with new password I see somebody else's profile information, name and picture. But playlists are mine. but creator of those playlists als...

  • Visitor
  • Plan Premium   My Question or Issue I just reset my password by forgot my password option. And then when I logged in with new password I see somebody else's profile information, name and pic...
  • Billy-J
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

Podcast Episodes Missing

We have multiple podcasts published and we are seeing that Spotify is not ingesting all episodes. This is the same issue as https://community.spotify.com/t5/Ongoing-Issues/Downtime-11-10-Missing-podcast-episodes-on-Spotify/idi-p/6429909 which says it...

  • Newbie
  • We have multiple podcasts published and we are seeing that Spotify is not ingesting all episodes. This is the same issue as https://community.spotify.com/t5/Ongoing-Issues/Downtime-11-10-Missing...
  • Billy-J
  • Spotify Star
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 393 Views
  • 1 replies
  • 0 likes

I cannot change my location on Spotify, therefore cannot use it. Please hel

I am from South Africa but working in Sicily right now. Spotify has stopped working because my location is different, but it does not offer Sicily as an option of location, so I do not know what to do to fix it. Who do I speak to?

  • Visitor
  • I am from South Africa but working in Sicily right now. Spotify has stopped working because my location is different, but it does not offer Sicily as an option of location, so I do not know what to ...
  • Billy-J
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium aldığım hesabi bulamiyorum

Arkadaşımla beraber Duo hesap aldım ve gecen hafta telefonuma format attıktan sonra hesabımı bulamıyorum. Benim profil ismim "Adem," olarak gözüküyo ama yine giriş yapamadım e-posta yok gozukuyo. yardımcı olursaniz sevinirim

  • Visitor
  • Arkadaşımla beraber Duo hesap aldım ve gecen hafta telefonuma format attıktan sonra hesabımı bulamıyorum. Benim profil ismim "Adem," olarak gözüküyo ama yine giriş yapamadım e-posta yok gozukuyo. yar...
  • Dessi
  • Moderator
  • 513 Views
  • 3 replies
  • 0 likes
  • 513 Views
  • 3 replies
  • 0 likes

Strange payment appears in my bank account

PlanStudent PremiumCountryUnited KingdomDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI found my 2 payments appear in my paypal and another bank account every mont...

  • Visitor
  • Plan Student Premium Country United Kingdom Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change user when using premium duo

Hi, as the name of the post says, how do I change user when using premium duo?My wife is the main user, but I don´t find where can I change user (for me to use Spotify, in my own devices creating my own playlists)Thank you

  • Casual Listener
  • Hi, as the name of the post says, how do I change user when using premium duo? My wife is the main user, but I don´t find where can I change user (for me to use Spotify, in my own devices creating m...
  • Dessi
  • Moderator
  • 10835 Views
  • 6 replies
  • 0 likes
  • Duo
    Premium
  • 10835 Views
  • 6 replies
  • 0 likes

Superuser Contribution My husband tried to add me to his Duo account, how to update address?

My husband tried to add me to his duo account by sending me an invite but it won’t work because it says it can’t verify we live together. If I need to update my address for this purpose how do I do this?

  • Visitor
  • My husband tried to add me to his duo account by sending me an invite but it won’t work because it says it can’t verify we live together. If I need to update my address for this purpose how do I do t...
  • Dessi
  • Moderator
  • 224 Views
  • 4 replies
  • 0 likes
  • 224 Views
  • 4 replies
  • 0 likes

Why I can’t get premium individual ? Just duo,family or other plans ?

I moved to other country in UAE, and I would like to change payment method and country, but it didn’t let me continue with my current plan “premium individual” only duo/family etc How I can fix it ? To have my current plan and change payment method

  • Visitor
  • I moved to other country in UAE, and I would like to change payment method and country, but it didn’t let me continue with my current plan “premium individual” only duo/family etc How I can fix it ...
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

I can't log in.

I can't authorize third-party software to transfer my song lists from other music software.

  • Visitor
  • I can't authorize third-party software to transfer my song lists from other music software.
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logout from TV using mobile or pc

PlanPremiumCountryIndia My Question or IssueI logged into the Spotify app of my friend's Samsung Smart TV and I forgot to log out. Now, I have used the "sign out everywhere" using my pc (which subsequently did log me out of my mobile app). The page f...

  • Visitor
  • Plan Premium Country India   My Question or Issue I logged into the Spotify app of my friend's Samsung Smart TV and I forgot to log out. Now, I have used the "sign out everywhere" using my...
  • dancerallie
  • Newbie
  • 14015 Views
  • 5 replies
  • 4 likes
  • Account
  • 14015 Views
  • 5 replies
  • 4 likes

Porque si yo tengo un plan primium no puedo escuchar música si no tengo net

No puedo reproducir mis pleylis cuando quiero porque si no tengo internet bueno no carga, no entiendo para que pago primiun entonces

  • Visitor
  • No puedo reproducir mis pleylis cuando quiero porque si no tengo internet bueno no carga, no entiendo para que pago primiun entonces
  • Billy-J
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Solved!! Google Auth stopped working

PlanFreeCountryItalyDeviceWindows PC / Samsung S23+Operating SystemWindows 11 & Android My Question or IssueI used to log in with my Google account and it worked fine till yesterday. Yesterday I noticed that I was disconnected. Tried to log in again ...

  • Newbie
  • Plan Free Country Italy Device Windows PC / Samsung S23+ Operating System Windows 11 & Android   My Question or Issue I used to log in with my Google account and it worked fine til...
  • Billy-J
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 280 Views
  • 1 replies
  • 0 likes

It wont let me login to my account and change my password

It wont let me login to my account can you just delete it its called redacted *community star edit - removed personal info*

  • Visitor
  • It wont let me login to my account can you just delete it its called redacted   *community star edit - removed personal info*
  • Billy-J
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

I lost my old account and paid for Spotify but mine is free…

Hi, how are you? Two weeks ago I lost my account for years and a completely “blank” account appeared, which scares me. Now it’s showing that I have Spotify free, but I pay for Spotify premium every month. Waiting for a response.

  • Visitor
  • Hi, how are you? Two weeks ago I lost my account for years and a completely “blank” account appeared, which scares me. Now it’s showing that I have Spotify free, but I pay for Spotify premium every m...
  • Billy-J
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Login won't be accepted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy password and username are correct but it won't let me log in?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My pass...
  • Billy-J
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Login
  • 226 Views
  • 1 replies
  • 0 likes

Language selection for audiobooks

Hello, I'm living in Switzerland and I only see audiobooks in German and English. I am leaving in the french part of Switzerland, speaking french and like to see french audiobooks. Best

  • Newbie
  • Hello,   I'm living in Switzerland and I only see audiobooks in German and English. I am leaving in the french part of Switzerland, speaking french and like to see french audiobooks.   ...
  • rublind
  • Casual Listener
  • 1117 Views
  • 2 replies
  • 6 likes
  • Account
  • 1117 Views
  • 2 replies
  • 6 likes

Facebook

Hi! My old facebook got hacked into and I need to switch over to my new profile. My Spotify is currently using my original facebook account and it is unsalvagable. The hacker even replaced my name, profile picture, place of residency, email, and comp...

  • Visitor
  • Hi! My old facebook got hacked into and I need to switch over to my new profile. My Spotify is currently using my original facebook account and it is unsalvagable. The hacker even replaced my name, p...
  • osornios
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Discovery Playlist Stuck on a Single Music Genre

Hello, it seems my Discovery Playlist is only recommending one style of music (ambient sleep music). I’ve already deleted playlists with similar tracks to see if the algorithm would reset, but the issue persists. I’m not sure what else to try—any adv...

  • Newbie
  • Hello, it seems my Discovery Playlist is only recommending one style of music (ambient sleep music). I’ve already deleted playlists with similar tracks to see if the algorithm would reset, but the is...
  • osornios
  • Spotify Star
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes