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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9104 Views
  • 1 replies
  • 9 likes
  • Security
  • 9104 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482834 Views
  • 979 replies
  • 111 likes
  • Account
  • 482834 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211088 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211088 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121043 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121043 Views
  • 72 replies
  • 12 likes

Solved!! -

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  • Newbie
  • -
  • Greg
  • Roadie
  • 2085 Views
  • 11 replies
  • 0 likes
  • Account
  • 2085 Views
  • 11 replies
  • 0 likes

Announcements - Bell Icon

How do I stop receving announcements that are under the "Bell" icon?

  • Regular
  • How do I stop receving announcements that are under the "Bell" icon?
  • Peter__
  • Community Legend
  • 668 Views
  • 1 replies
  • 0 likes
  • Premium
  • 668 Views
  • 1 replies
  • 0 likes

Logging in

Until today I have had no trouble logging into Spotify on my desktop and Apple devises. Today when I try to login, I get an error message saying my login info is incorrect. I clicked "Forgot Password...," got an automated reply to reset my password, ...

  • Newbie
  • Until today I have had no trouble logging into Spotify on my desktop and Apple devises.  Today when I try to login, I get an error message saying my login info is incorrect.  I clicked "For...
  • Peter__
  • Community Legend
  • 271 Views
  • 1 replies
  • 1 likes
  • 271 Views
  • 1 replies
  • 1 likes

Compte spotify

Bonjour, cela fait un mois que je tente de vous contacter sans aucune reponse de votre part. Depuis la mise à jour de votre logiciel toutes mes playlists ont été supprimé ainsi que le statut de mon compte. Serait-il possiblme d'avoir de plus ample in...

  • Visitor
  • Bonjour, cela fait un mois que je tente de vous contacter sans aucune reponse de votre part. Depuis la mise à jour de votre logiciel toutes mes playlists ont été supprimé ainsi que le statut de mon c...
  • Peter__
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
  • 376 Views
  • 1 replies
  • 0 likes

Solved!! lista de reproducción borrada

Hola ha borrado una lista de reproducción que se llama "musica variada". Mi nombre de usuario es slatorre Me la podeis recuperar. gracias

  • Casual Listener
  • Hola ha borrado una lista de reproducción que se llama  "musica variada". Mi nombre de usuario es  slatorre Me la podeis recuperar. gracias
  • Peter__
  • Community Legend
  • 458 Views
  • 3 replies
  • 0 likes
  • 458 Views
  • 3 replies
  • 0 likes

MY ACCOUNT disappeared

Hey All, yesterday My facebook password was rested and when I logged back on my spotify my account was "fresh" and new and i lost all my music and followers. is there anything i can do to get my lists and followers/following back? ido

  • Visitor
  • Hey All,   yesterday My facebook password was rested and when I logged back on my spotify my account was "fresh" and new and i lost all my music and followers.   is there anything i...
  • Peter__
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Moved abroad and can't access Spotify

Hi! I first signed up to Spotify in 2009 when I was living in the UK and have been listening to music without a paid subscription. Two weeks ago I moved back to my home country (Greece). I want to continue using the free version of Spotify here in Gr...

  • Newbie
  • Hi!   I first signed up to Spotify in 2009 when I was living in the UK and have been listening to music without a paid subscription. Two weeks ago I moved back to my home country (Greece). I...
  • Peter__
  • Community Legend
  • 779 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Subscription
  • 779 Views
  • 1 replies
  • 0 likes

Profile duplicated. Lost playlist and more.

I unistalled the Spotify app in facebook and now, when i log in, I have a new profile without my playlist and friends. I tried sending an 'on line contact form' and nothing. I replied back an e-mail I received (no-reply e-mail), and as I have read to...

  • Casual Listener
  • I unistalled the Spotify app in facebook and now, when i log in, I have a new profile without my playlist and friends.   I tried sending an 'on line contact form' and nothing.   ...
  • Peter__
  • Community Legend
  • 265 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 265 Views
  • 6 replies
  • 0 likes

Help with account

  • Newbie
  • Grace
  • Spotify
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 217 Views
  • 1 replies
  • 0 likes

Programmed closed now can't login

Spotify suddenly closed on its own while I was listening to music. I thought nothing of it and just re-opened Spotify and logged in with my facebook info, but now all I get is a window wanting me to login with "existing account" or "New User". I can'...

  • Newbie
  • Spotify suddenly closed on its own while I was listening to music.  I thought nothing of it and just re-opened Spotify and logged in with my facebook info, but now all I get is a window wanting ...
  • Grace
  • Spotify
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Help with Free Trial Not Showing Up

So I just barely signed up ( an hour or two ago) for spotify premium 30-day free trial. I got an email recipt that is linked to this same user name, yet when I go to my profile it comes up and shows as Spotify-Free. I dont know whats going on especia...

  • Newbie
  • So I just barely signed up  ( an hour or two ago) for spotify premium  30-day free trial. I got an email recipt that is linked to this same user name, yet when I go to my profile it comes u...
  • Grace
  • Spotify
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

why am I being charged?

Hey. Every month I'm being charged for spotify premium even though I don't actually have it activated. I have looked on both accounts because I have two apparently. Anyone know?

  • Newbie
  • Hey. Every month I'm being charged for spotify premium even though I don't actually have it activated. I have looked on both accounts because I have two apparently. Anyone know?
  • Grace
  • Spotify
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

money is taken fore wrong accont

My name is Ann-louise Krantz (Mod edit - removed username) you have draw money frome my bank 99kronor in month fore premium. I have tried to remember and find the accont it most be another email i dont uee. Becase on my faceboook spotyfi i dont have ...

  • Newbie
  • My name is Ann-louise Krantz (Mod edit - removed username) you have draw money frome my bank 99kronor in month fore premium. I have tried to remember and find the accont it most be another email i do...
  • Grace
  • Spotify
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Gift Card Issues

I redeemed my 30 dollar gift card and was not given the option for 3 months,was automatically given 6 months,how do i get the 3 months I wanted,do i cancel my subscription.

  • Newbie
  • I redeemed my 30 dollar gift card and was not given the option for 3 months,was automatically given 6 months,how do i get the 3 months I wanted,do i cancel my subscription.
  • Grace
  • Spotify
  • 332 Views
  • 3 replies
  • 0 likes
  • Account
  • 332 Views
  • 3 replies
  • 0 likes

My Spotify Premium Isn't Working on My iPhone

My app upgraded on my iPhone, but now it's saying I'm not premium. I tried logging in and out, but that didn't work either. Thoughts?

  • Newbie
  • My app upgraded on my iPhone, but now it's saying I'm not premium. I tried logging in and out, but that didn't work either. Thoughts?
  • kbrooksc
  • Community Legend
  • 3134 Views
  • 1 replies
  • 0 likes
  • 3134 Views
  • 1 replies
  • 0 likes

Problem with student discount..

I just learned about the student discount. I'm already a premium member and went through the steps to sign up for the student discount. -I entered my information and when i was promted that my information needed to be verified I was taken to a differ...

  • Newbie
  • I just learned about the student discount. I'm already a premium member and went through the steps to sign up for the student discount.   -I entered my information and when i was promted tha...
  • Ashes873
  • Newbie
  • 446 Views
  • 4 replies
  • 0 likes
  • Login
    Premium
  • 446 Views
  • 4 replies
  • 0 likes

Student discount disappeared

I have had Student discount on my account via Virgin mobile for a while now. It's one of the only reasons I pay for premium. However, this month I was charged at the full rate and I want to know why and be refunded. Every other month I've been charge...

  • Casual Listener
  • I have had Student discount on my account via Virgin mobile for a while now. It's one of the only reasons I pay for premium. However, this month I was charged at the full rate and I want to know why ...
  • Squiz
  • Casual Listener
  • 226 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 226 Views
  • 2 replies
  • 0 likes

I can't pay Premium from México

I'm from México and I can't pay Spotify Premium with my debit card (Santander). I've already paid Premium before with my bank account, but everytime I had to repay it the charge wasn't automatic so I had to enter my account and do it manually. That w...

  • Casual Listener
  • I'm from México and I can't pay Spotify Premium with my debit card (Santander). I've already paid Premium before with my bank account, but everytime I had to repay it the charge wasn't automatic so I...
  • Adam
  • Roadie
  • 667 Views
  • 3 replies
  • 0 likes
  • 667 Views
  • 3 replies
  • 0 likes

Solved!! Frank Zappa's songs with length greater than 10 minutes removed?

I know that Spotify does not grant the availabilyty of all tracks at all times, but I'm a huge Zappa fan and, if I'm not wrong, sometime in between last 30 days I noticed that ALL Zappa's songs with more than 10 minutes have been removed. I was wonde...

  • Regular
  • I know that Spotify does not grant the availabilyty of all tracks at all times, but I'm a huge Zappa fan and, if I'm not wrong, sometime in between last 30 days I noticed that ALL Zappa's songs with ...
  • pecão
  • Regular
  • 1161 Views
  • 10 replies
  • 0 likes
  • Free
    Other
    Premium
  • 1161 Views
  • 10 replies
  • 0 likes