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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9090 Views
  • 1 replies
  • 9 likes
  • Security
  • 9090 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482616 Views
  • 979 replies
  • 111 likes
  • Account
  • 482616 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211020 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211020 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121020 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121020 Views
  • 72 replies
  • 12 likes

Album missing !!! And no repeat track ?? wt... ??


I have for example the limitless ost no more... Where is it ? Thats only one example !
Tracks are missing... who worked fine for months. I have the unlimited acc.
What happens ?

Also, when for Gods sake, will you implement the REPEAT ONLY TRACK button ?...

  • Casual Listener
  • <br>I have for example the limitless ost no more... Where is it ? Thats only one example !<br>Tracks are missing... who worked fine for months. I have the unlimited acc.<br>What hap...
  • Peter__
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

giftcard code invalid

Hello, I've bought an €10 gift card around 2hours ago at an Albert Heijn. I tried to redeem my code but it says my code is invalid. I get this message: (It's Dutch) De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct h...

  • Newbie
  • Hello,   I've bought an €10 gift card around 2hours ago at an Albert Heijn. I tried to redeem my code but it says my code is invalid. I get this message: (It's Dutch) De Premium-code di...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Buenos dias

Buenos dias.estoy teniendo problemas con el pago.es el segundo mes que me cobrais doble y no se porque.no se si hay alguna manera de solucionar esto.no se como puedo contactar con alguien.intentare echar para atras los recibos de mas que m habeis cob...

  • Newbie
  • Buenos dias.estoy teniendo problemas con el pago.es el segundo mes que me cobrais doble y no se porque.no se si hay alguna manera de solucionar esto.no se como puedo contactar con alguien.intentare e...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Minimum Subscription Length

Hi there, Before I subscribe to a Premium or Unlimited Spofity account, I'm trying to find out if I will be locked into a 12 month contract or if I can opt out before 12 months. I would ideally like to subscribe for six months - is this possible? Tha...

  • Newbie
  • Hi there,   Before I subscribe to a Premium or Unlimited Spofity account, I'm trying to find out if I will be locked into a 12 month contract or if I can opt out before 12 months. I would id...
  • SteveBrammer
  • Community Legend
  • 5701 Views
  • 1 replies
  • 0 likes
  • 5701 Views
  • 1 replies
  • 0 likes

ive bought a voucher and got unlimited for 2 months

hi ppl could sum1 pls help me ive bought myself a £10 voucher and decided to get 2 months of spotify unlimited it states i can download with this supscription so ive gone ahead and done it, well i'm able to listen to music just like i could before on...

  • Newbie
  • hi ppl could sum1 pls help me ive bought myself a £10 voucher and decided to get 2 months of spotify unlimited  it states i can download with this supscription so ive gone ahead and done it, wel...
  • Peter__
  • Community Legend
  • 863 Views
  • 9 replies
  • 0 likes
  • 863 Views
  • 9 replies
  • 0 likes

Keep getting logged out

Hi, Both my ipod and ipad decided to log me out of spotify the other day for some reason. I couldnt remember my passwork and so re-set it with no issues. When I now try to log in on my ipod, the username and password are correct as it signs me in for...

  • Newbie
  • Hi, Both my ipod and ipad decided to log me out of spotify the other day for some reason. I couldnt remember my passwork and so re-set it with no issues. When I now try to log in on my ipod, the us...
  • Peter__
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi all.. I just had to re-open my Faceok (just to login here) since i created my Spotify account with one. Plus i've sent two emails to support. none of which have responded. The issue is, i wish to close my Facebook account, but need it for this.......

  • Newbie
  • Hi all..   I just had to re-open my Faceok (just to login here) since i created my Spotify account with one. Plus i've sent two emails to support. none of which have responded.   Th...
  • Peter__
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

What happens when premium subscription is canceled?

What happens when premium subscription is canceled?Does Spotify go back to just 2,5 hours a week of play with ads?Or does it return to 6 months of unlimited streaming with ads?Thanks for information.

  • Regular
  • What happens when premium subscription is canceled? Does Spotify go back to just 2,5 hours a week of play with ads? Or does it return to 6 months of unlimited streaming with ads? Thanks for ...
  • Peter__
  • Community Legend
  • 2192 Views
  • 1 replies
  • 0 likes
  • 2192 Views
  • 1 replies
  • 0 likes

Solved!! Do I have to "de-authorise" an account before reformatting?

I'm away to reformat the hard disk of my macbook. I'm a premium customer and I use Spotify on my macbook and ipod touch.I was advised to "de-athorise" itunes before reformatting otherwise it causes problems with the number of devices allowed. Is this...

  • Casual Listener
  • I'm away to reformat the hard disk of my macbook.  I'm a premium customer and I use Spotify on my macbook and ipod touch. I was advised to "de-athorise" itunes before reformatting otherwise i...
  • Stu123
  • Casual Listener
  • 455 Views
  • 2 replies
  • 0 likes
  • 455 Views
  • 2 replies
  • 0 likes

Unabe to change county

Hey there I got the Pob Up, when I opened Spotify, my country listed in my profil is wrong (it is cause i moved from germany to austria) and that I should change it well I tried it numerous times but it won`t work. when i change it from GER to Austri...

  • Newbie
  • Hey there   I got the Pob Up, when I opened Spotify, my country listed in my profil is wrong (it is cause i moved from germany to austria) and that I should change it well I tried it ...
  • Peter__
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Purchasing premium for one month and pay double..

2012-11-07 I pay for spotify premium and a few days later i'm checking my internet bank and see that spotify has taken money double up! I have send them an email but haven't got any answer yet.. And just wonder if this have happened to someone else t...

  • Newbie
  • 2012-11-07 I pay for spotify premium and a few days later i'm checking my internet bank and see that spotify has taken money double up! I have send them an email but haven't got any answer yet.. And ...
  • Peter__
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

linking my spotify songs with my business page and not my profile

Hi there, I have a business page for my pub that i access through my profile. Currently the songs i play show up on my profile and ideally i would like for them to show on my business page insted. is there anyway to do this?

  • Newbie
  • Hi there, I have a business page for my pub that i access through my profile. Currently the songs i play show up on my profile and ideally i would like for them to show on my business page insted. ...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Detached from facebook, lost everything

Good afternoon, I recently 'detached' my account from my facebook by going through the 'preferences' option on the toolbar. Once I realized this was not something that I had thought it was, I was asked to re-log in. After doing so, all of my created ...

  • Casual Listener
  • Good afternoon,   I recently 'detached' my account from my facebook by going through the 'preferences' option on the toolbar.  Once I realized this was not something that I had thought ...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Solved!! Subscription Gone

Just logged into my spotify account to find that everything is reset. I no longer have the playlists I made and my settings with facebook has gone. I was also required to re-do the guide process at the start of owning spotify as well as now being spa...

  • Newbie
  • Just logged into my spotify account to find that everything is reset.   I no longer have the playlists I made and my settings with facebook has gone. I was also required to re-do the guide p...
  • Peter__
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

spotify advert comes up and logs me out

This morning when i log in a advert comes up saying enjoy"discover new music" and then kicks me out of my account. i can't get to my music without this happening straight away.really annoying. why do i see so many issues with Spotify that aren't bein...

  • Newbie
  • This morning when i log in a advert comes up saying enjoy"discover new music" and then kicks me out of my account. i can't get to my music without this happening straight away. really annoying. wh...
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Problem with Spotify Premium

Hello I've got a problem with my Spotify Account. I orderes a Premium Account April 2012 and canceled it September 2012. At my account settings I am listed as a spotify premium user, but I am NOT, I canceled the payment and the account. Now I want to...

  • Newbie
  • Hello   I've got a problem with my Spotify Account.   I orderes a Premium Account April 2012 and canceled it September 2012. At my account settings I am listed as a spotify premiu...
  • Peter__
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

subscription

I have updated my payment information but keep getting a declined message, my card is active and has the funds needed, my account is set in the USA, and everything is set up correctly, however it won't go through and I cannot get my playlist, I am ve...

  • Newbie
  • I have updated my payment information but keep getting a declined message, my card is active and has the funds needed, my account is set in the USA, and everything is set up correctly, however it won...
  • Peter__
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

How do I share my local music on a collaborative playlist?

I want to add some of my local jams to a collab. playlist with some work buddies. But they're telling me they can't listen to anything local that I upload? Do I need to search for each track individually in the database and put the online version in ...

  • Newbie
  • I want to add some of my local jams to a collab. playlist with some work buddies. But they're telling me they can't listen to anything local that I upload?   Do I need to search for each tra...
  • Peter__
  • Community Legend
  • 7222 Views
  • 3 replies
  • 1 likes
  • 7222 Views
  • 3 replies
  • 1 likes

2 Subscriptions at the same time

Hi, I wanted to try out spotify premium for a month. I put in my credit card info for the free trial through the spotify desktop software but it said there had been an error. I then attempted to sign up for the free trial through the website but it s...

  • Newbie
  • Hi, I wanted to try out spotify premium for a month.  I put in my credit card info for the free trial through the spotify desktop software but it said there had been an error.  I then attem...
  • Peter__
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

48 hour trial over after 2 hours?

I got an email 2 hours after i signed up for my "48hour" Trial i get this email: Thanks for taking our 48-hour free trial. If you’d like more time to discover Spotify Premium, click the button to enjoy another 30 days on your mobile for free. And i c...

  • Newbie
  • I got an email 2 hours after i signed up for my "48hour" Trial i get this email:   Thanks for taking our 48-hour free trial. If you’d like more time to discover Spotify Premium, click the bu...
  • Peter__
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes