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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8510 Views
  • 1 replies
  • 9 likes
  • Security
  • 8510 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475908 Views
  • 978 replies
  • 111 likes
  • Account
  • 475908 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208129 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208129 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119290 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119290 Views
  • 72 replies
  • 12 likes

Switch between profiles/accounts

PlanPremiumCountryIrelandDeviceVariousOperating SystemIOS17 My Question or IssueNeed an option to easily switch between my accounts. As subscribing podcasts _and_ listening music creates a mess and the random plays contains podcast episodes as well (...

  • Roadie
  • Plan Premium Country Ireland Device Various Operating System IOS17   My Question or Issue Need an option to easily switch between my accounts. As subscribing podcasts _and_ listening m...
  • SDGdmt
  • Visitor
  • 7020 Views
  • 13 replies
  • 4 likes
  • Account
  • 7020 Views
  • 13 replies
  • 4 likes

Superuser Contribution AUDIOBOOK TIME RUNS OUT WITHIN 10 HOURS!

Plan - premium Country - USADevice - iPad&iPhone My Question or IssueI have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly this feature comes with 15 hours of audiobook time… I have yet to get th...

  • Regular
  • Plan - premium  Country - USA Device - iPad&iPhone  My Question or Issue I have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly...
  • Fgcw
  • Visitor
  • 10604 Views
  • 36 replies
  • 3 likes
  • Account
  • 10604 Views
  • 36 replies
  • 3 likes

Superuser Contribution I can't login into my account although I am giving the right password email

I am not able to login into my Spotify account. I am giving the right email and password but it's shows the password and email are not matching. I tried to reset password but they don't send me any email.

  • Visitor
  • I am not able to login into my Spotify account. I am giving the right email and password but it's shows the password and email are not matching. I tried to reset password but they don't send me any e...
  • Not applicable
  • 12121 Views
  • 18 replies
  • 0 likes
  • 12121 Views
  • 18 replies
  • 0 likes

Superuser Contribution my profile shows another account?

PlanPremiumDeviceOneplus 6T My Question or IssueWhen other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it suddenly show another account? Maybe an old account of mine, but I hav...

  • Visitor
  • Plan Premium Device Oneplus 6T   My Question or Issue When other people want to view my profile, it does show my profile like it should. But when they click on ''view all playlists'' it su...
  • Ivelina
  • Moderator
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
  • 114 Views
  • 1 replies
  • 0 likes

Can’t use Tesla native app

I can use Spotify on my iPhone no problem. I can Bluetooth to my Tesla model 3 with no problem. When I try to use the app built into Tesla, it gives me the QR code screen and I scan the code, agree to the conditions in my phone, then the QR code scre...

  • Visitor
  • I can use Spotify on my iPhone no problem. I can Bluetooth to my Tesla model 3 with no problem. When I try to use the app built into Tesla, it gives me the QR code screen and I scan the code, agree t...
  • Billy-J
  • Spotify Star
  • 3237 Views
  • 7 replies
  • 1 likes
  • Login
  • 3237 Views
  • 7 replies
  • 1 likes

duo account not working on mobile phone

PremiumCountrynetherlandsDevice(motorolaOperating Systemandroid 14 My Question or IssuePlanPremium duoCountryNetherlands DeviceMotorolaOperating SystemMotorola, running on Android 14 My Question or IssueMy partner and I have a duo account. Working fi...

  • Newbie
  • Premium Country netherlands Device (motorola Operating System android 14   My Question or Issue Plan Premium  duo Country Netherlands   Device Motorola Operating System...
  • Billy-J
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • Premium
  • 111 Views
  • 1 replies
  • 0 likes

My friends cant find me via display name how can ı be visible by display

My friends can not find me via my display name even if profile visibility option is activated. Can you please help me how can i be visible via my display name? I wanna be visible when they search my name and surname directly

  • Visitor
  • My friends can not find me via my display name even if profile visibility option is activated. Can you please help me how can i be visible via my display name? I wanna be visible when they search my ...
  • Maxim
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant change my country

PlanPremiumCountrySwissDevicePCOperating SystemWindows 11 My Question or IssueI need to change my country but i cant, i already put my swiss debit card and still in my origin country not my new country

  • Casual Listener
  •   Plan Premium Country Swiss Device PC Operating System Windows 11   My Question or Issue I need to change my country but i cant, i already put my swiss debit card and still in m...
  • MihailY
  • Moderator
  • 253 Views
  • 6 replies
  • 1 likes
  • Account
  • 253 Views
  • 6 replies
  • 1 likes

2 Mitglieder von 3 sind auf dem selben Konto angemeldet

Auf meinem Konto sind 4 Mitglieder angemeldet aber ein Mitglied ist mit meinem Account verbunden das heisst einer von uns fällt immer raus habe schon versucht zu löschen und wieder einzureichen aber das geht nicht

  • Visitor
  • Auf meinem Konto sind 4 Mitglieder angemeldet aber ein Mitglied ist mit meinem Account verbunden das heisst einer von uns fällt immer raus habe schon versucht zu löschen und wieder einzureichen aber ...
  • Maxim
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something went wrong" message when loggin in with facebook on all devices

Since 3 days now im logged out spotify on all of my devices, when i try to log in with Facebook i get a message "Something went wrong"This happens on my phone (tried reinstalling), webbrowser, desktop app.The facebook email is blocked so I cant recie...

  • Visitor
  • Since 3 days now im logged out spotify on all of my devices, when i try to log in with Facebook i get a message "Something went wrong" This happens on my phone (tried reinstalling), webbrowser, de...
  • Ivelina
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Login to Spotify" emails - Yes. i did secure my account.

Plan Free/Premium My Question or Issue So, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "may have been entered by mistake." But, after recieving the second email...

  • Casual Listener
  • Plan Free/Premium   My Question or Issue So, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "ma...
  • MrG68
  • Casual Listener
  • 13632 Views
  • 15 replies
  • 5 likes
  • Account
    Login
    Security
  • 13632 Views
  • 15 replies
  • 5 likes

Why am I charged every month

I don't have an account

  • Visitor
  • I don't have an account
  • Not applicable
  • 305 Views
  • 2 replies
  • 0 likes
  • 305 Views
  • 2 replies
  • 0 likes

How to delete second account with no access to old email address

There needs to be an FAQ on how to delete a second account if you can’t access your old email connected to secondary account.

  • Newbie
  • There needs to be an FAQ on how to delete a second account if you can’t access your old email connected to secondary account.
  • Billy-J
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify says payment failed, but got charged

Hey, I just got an email that says my monthly payment for Premium was unsuccessful, although on that very moment I've got the mail, also got the notification that my card was charged with EUR 2.49. My profile also says that it was unsuccessful, and w...

  • Newbie
  • Hey, I just got an email that says my monthly payment for Premium was unsuccessful, although on that very moment I've got the mail, also got the notification that my card was charged with EUR 2.49. M...
  • Not applicable
  • 1734 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1734 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • My Question or Issue I have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States...
  • Joan
  • Moderator
  • 119290 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119290 Views
  • 72 replies
  • 12 likes

Superuser Contribution Subscription charged on my credit card but I don't know the user

Hello, I'm paying for a subscription but I don't know how to log in. I don't know the account to use. Thanks in advance for your help!!!

  • Newbie
  • Hello,   I'm paying for a subscription but I don't know how to log in. I don't know the account to use.   Thanks in advance for your help!!!
  • Not applicable
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My account got hacked

My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...

  • Visitor
  • My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had n...
  • Yordan
  • Moderator
  • 737 Views
  • 5 replies
  • 1 likes
  • 737 Views
  • 5 replies
  • 1 likes

Superuser Contribution release not available on the kids / wifes account, but it is on my account (family subscription)

Famiy plan. we live in Belgium, there the kid / wife wanted to add the new K3 album to their playlist (children oriented group - so no profanity issue). For me the owner of the group I can add it, both on the PC and on the samsung galaxy s21. For my ...

  • Newbie
  • Famiy plan.   we live in Belgium, there the kid / wife wanted to add the new K3 album to their playlist (children oriented group - so no profanity issue). For me the owner of the group I can a...
  • Joan
  • Moderator
  • 72 Views
  • 1 replies
  • 0 likes
  • Account
  • 72 Views
  • 1 replies
  • 0 likes