credit card error

[iamdave]

I recently began to get a message in the desktop app on Win7 saying "The payment card you're currently using expires in a few days." My credit card doesn't expire until 03/2016 though. I clicked the link to update payment details but my card isn't listed anywhere.

What can I do?

Thanks!

David

[iamdave]

Bump.

[Merik · Accepted solution]

Hey there @iamdave, welcome to the community!

Hmm, that's definitely interesting!

Can you please provide the following information so we can further troubleshoot:

1. Spotify username
2. Spotify desktop version
3. Windows 7 Version
4. A screenshot of your subscription page and of that error you are receiving can definitely help!

[iamdave]

Actually, the link you provided to the subscription page solved the mystery for me. lol

I hadn't seen that page before and it lists the card in question. Apparently all this time I've been using a different card than I thought I was and this one DOES in fact expire 06/2015. So it was just a mix-up on my part. Now I have to figure out why my bank hasn't sent me a new card yet...

Thanks!

[Merik]

Ah that's great news! Best of wishes in getting that new card fast -fingers crossed-. 

If you ever need help with Spotify again, you know where to go! 😉