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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • dan_kwc2000
  • Regular
  • 17479 Views
  • 109 replies
  • 11 likes
  • Other
  • 17479 Views
  • 109 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21473 Views
  • 9 replies
  • 2 likes
  • Other
  • 21473 Views
  • 9 replies
  • 2 likes

Superuser Contribution When I clicked on an artist merch it sends me an error, website not reach

Idk if I can’t reach the artist merch because she lives in Europe and I live in America, but it sends me to a page that said 404’s and heartbreaks. I would like to know if there could be anything to fix it. also btw her name is Delilah Bon

  • Visitor
  • Idk if I can’t reach the artist merch because she lives in Europe and I live in America, but it sends me to a page that said 404’s and heartbreaks. I would like to know if there could be anything to ...
  • Talamahula
  • Newbie
  • 401 Views
  • 2 replies
  • 0 likes
  • 401 Views
  • 2 replies
  • 0 likes

Superuser Contribution Remove auto dimming on Roku app or make it a setting

I have a TV out on my covered deck I use for Spotify, and since the last app update on my Roku TV Spotify starts to auto dim the screen. This really sucks outdoors in the direct light. Also the facts that the lyrics are auto dimmed too is kinda weird...

  • Casual Listener
  • I have a TV out on my covered deck I use for Spotify, and since the last app update on my Roku TV Spotify starts to auto dim the screen. This really sucks outdoors in the direct light. Also the facts...
  • Hannah___
  • Visitor
  • 1851 Views
  • 6 replies
  • 0 likes
  • 1851 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Option to disable video podcasts

PlanPremiumCountryGermanyDeviceAndroid SmartphonesOperating SystemAndroid 13 My Question or Issue We are using Spotify Family for our kids. They are in an age where they are too old for spotify kids (which is too much restricted) and too young for a ...

  • Visitor
  • Plan Premium Country Germany Device Android Smartphones Operating System Android 13   My Question or Issue   We are using Spotify Family for our kids. They are in an age where th...
  • ArchyInf
  • Casual Listener
  • 7491 Views
  • 27 replies
  • 63 likes
  • music
  • 7491 Views
  • 27 replies
  • 63 likes

Solved!! Paying for Premium but still getting adverts?

I keep trying to listen to podcasts and often will get adverts before streaming a podcast. I pay for a premium account and this is completely unacceptable. I'd understand if they were embedded ones by the speaker however ones from Spotify itself is n...

  • Visitor
  • I keep trying to listen to podcasts and often will get adverts before streaming a podcast. I pay for a premium account and this is completely unacceptable. I'd understand if they were embedded ones b...
  • Spud4
  • Visitor
  • 1098 Views
  • 2 replies
  • 0 likes
  • 1098 Views
  • 2 replies
  • 0 likes

Spotify removing my acquired streams

Hi, I was wondering if anyone knew how to resolve this issue with Spotify. Im a new artist. I posted a new 7 song EP about 3 days ago. My stats were around 2900+ for all time streams on my release. I went to check my Spotify for artist app, as I had ...

  • Visitor
  • Hi,  I was wondering if anyone knew how to resolve this issue with Spotify. Im a new artist. I posted a new 7 song EP about 3 days ago. My stats were around 2900+ for all time streams on my rel...
  • Lukahills
  • Casual Listener
  • 3091 Views
  • 3 replies
  • 0 likes
  • Social & Random
  • 3091 Views
  • 3 replies
  • 0 likes

Superuser Contribution adding podcast by url ... why can't spotify answer this question?

Users have asked many times how to add a podcast by url. The only non-answer was this: https://community.spotify.com/t5/Closed-Ideas/Podcasts-Searching-for-particular-Podcast/idi-p/1531993All other answers to this question simply point to this non-an...

  • Casual Listener
  •     Users have asked many times how to add a podcast by url.  The only non-answer was this: https://community.spotify.com/t5/Closed-Ideas/Podcasts-Searching-for-particular-Podca...
  • safetypinner
  • Regular
  • 35708 Views
  • 24 replies
  • 135 likes
  • Podcasts
  • 35708 Views
  • 24 replies
  • 135 likes

Spotify for Xbox one sounds very choppy, slowed down, and impossible to use while playing a game

When I'm on the app itself on Xbox one, sound is good, can hear the music, and everything. When I start playing a game w the music in the back, it's super choppy, laggy, and not like the song at all. Wondering if there's a way to fix this so I can li...

  • Casual Listener
  • When I'm on the app itself on Xbox one, sound is good, can hear the music, and everything. When I start playing a game w the music in the back, it's super choppy, laggy, and not like the song at all....
  • Luis2306
  • Visitor
  • 5459 Views
  • 7 replies
  • 2 likes
  • 5459 Views
  • 7 replies
  • 2 likes

Superuser Contribution Move recently added to playlists back to the top

When I used to add new songs, my recently-added-to playlists would automatically be at the top of the playlist list that pops up. I usually add new songs to my liked songs so that playlist was at the top. Recently it stopped doing that and I have to ...

  • Visitor
  • When I used to add new songs, my recently-added-to playlists would automatically be at the top of the playlist list that pops up. I usually add new songs to my liked songs so that playlist was at the...
  • Lillebrorbjornivar
  • Visitor
  • 453 Views
  • 2 replies
  • 0 likes
  • 453 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't turn on Smart shuffle

Every time I try to turn on smart shuffle, it will turn on for maybe 2 seconds, and then tell me that I " must be online " for smart shuffle to work. But I am online

  • Visitor
  • Every time I try to turn on smart shuffle, it will turn on for maybe 2 seconds, and then tell me that I " must be online " for smart shuffle to work. But I am online
  • OscarDC
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution repeating the same ads over and over driving me crazy

i get ads every 10 minutes because i dont have a subscription.. i get the same kevin hart chase bank ads every time. in an 8 hour day i hear it about 50 times a day.. i believe in business there is a point of diminishing return. why does the same ad ...

  • Newbie
  • i get ads every 10 minutes because i dont have a subscription.. i get the same kevin hart chase bank ads every time. in an 8 hour day i hear it about 50 times a day.. i believe in business there is ...
  • プロフィールを編集
  • Visitor
  • 8040 Views
  • 24 replies
  • 13 likes
  • 8040 Views
  • 24 replies
  • 13 likes

Superuser Contribution Summer Internship Questions

Hiiii, I've applied for a summer internship but made a typo and provided the wrong information at first. I couldn't find a way to withdraw it, so I submitted the application again. Does it matter? Is there any way I can withdraw my first application?...

  • Visitor
  • Hiiii, I've applied for a summer internship but made a typo and provided the wrong information at first. I couldn't find a way to withdraw it, so I submitted the application again. Does it matter? Is...
  • Ivelina
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • Other
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hide button is missing in web player

In my Discover Weekly and Release Radar playlists, the Hide button/option has disappeared. It does not show up 1) next to a currently playing song in the bottom left, 2) when hovering over a song in the playlist, nor 3) after clicking the three-dot m...

  • Gig Goer
  • In my Discover Weekly and Release Radar playlists, the Hide button/option has disappeared. It does not show up 1) next to a currently playing song in the bottom left, 2) when hovering over a song in ...
  • KryWee
  • Newbie
  • 1465 Views
  • 6 replies
  • 3 likes
  • 1465 Views
  • 6 replies
  • 3 likes

Superuser Contribution How to see which artists are blocked?

It seems after a UI redesign, the library pages to see which artists are blocked was removed? So basically, how can I see a list of the artists that are blocked now?I have seen other support requests explaining why the blocked artists page feature wa...

  • Casual Listener
  • It seems after a UI redesign, the library pages to see which artists are blocked was removed? So basically, how can I see a list of the artists that are blocked now? I have seen other support requ...
  • Bellinger9
  • Music Fan
  • 2427 Views
  • 3 replies
  • 4 likes
  • 2427 Views
  • 3 replies
  • 4 likes

Superuser Contribution Clicking on the equalizer for spotify just brings me to my dolby atmos

I use spotify on both my laptop and tablet, but my laptop only seems to have the built in equalizer option. My phone just sends me to my dolby atmos settings which do not have an equalizer of sorts and do not help at all for what I'm trying to do: ad...

  • Casual Listener
  • I use spotify on both my laptop and tablet, but my laptop only seems to have the built in equalizer option. My phone just sends me to my dolby atmos settings which do not have an equalizer of sorts a...
  • Eni
  • Moderator
  • 931 Views
  • 7 replies
  • 2 likes
  • 931 Views
  • 7 replies
  • 2 likes

Superuser Contribution Why isn’t my extended streaming history data ready yet?

Can I re-request my extended streaming history? It’s been over 30 days and I haven’t received an email saying my data is ready. I requested the data on the 14th March.

  • Visitor
  • Can I re-request my extended streaming history? It’s been over 30 days and I haven’t received an email saying my data is ready. I requested the data on the 14th March.
  • NicolasAsafe
  • Newbie
  • 2174 Views
  • 2 replies
  • 1 likes
  • 2174 Views
  • 2 replies
  • 1 likes

Superuser Contribution Artist link not working/mixed up (non-urgent)

Hello, was listening to an artist Mega (London-based singer-songwriter, the song was 'Future Me') on the Spotify desktop app. When I clicked on the artist's link while the song was playing it sent me to the artist page of different group called Mega ...

  • Visitor
  • Hello, was listening to an artist Mega (London-based singer-songwriter, the song was 'Future Me') on the Spotify desktop app. When I clicked on the artist's link while the song was playing it sent me...
  • WindFlower24
  • Casual Listener
  • 245 Views
  • 2 replies
  • 0 likes
  • 245 Views
  • 2 replies
  • 0 likes

Won’t play full song

My songs in Spotify won’t fully play it will start the song get half way through then change to a different song I’ve already restarted the tv snd the Spotify app nothing works My Question or Issue

  • Casual Listener
  • My songs in Spotify won’t fully play it will start the song get half way through then change to a different song I’ve already restarted the tv snd the Spotify app nothing works    My Ques...
  • Ximzend
  • Spotify Star
  • 222 Views
  • 3 replies
  • 0 likes
  • Discussion
  • 222 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do I connect with friends on spotify?

FAQs and other help information published on Spotify's website only explain how to change settings, not explain anywhere how to find friends' Spotify profiles. I connected with a help agent and while I think she was able to explain this, there is no ...

  • Casual Listener
  • FAQs and other help information published on Spotify's website only explain how to change settings, not explain anywhere how to find friends' Spotify profiles. I connected with a help agent and while...
  • AntoninoSa
  • Newbie
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

Superuser Contribution A song I want is not on spotify

PlanPremiumCountryUSADeviceSamsung Galaxy Note 10,Operating SystemAndroid My Question or IssueI have a song I would really like to see on spotify that isn't there. Is there a way to request a song be added to the app or is there a way I can add an mp...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Note 10, Operating System Android   My Question or Issue I have a song I would really like to see on spotify that isn't there. Is there a...
  • luciascarrot
  • Visitor
  • 43039 Views
  • 18 replies
  • 4 likes
  • music
    Other
    Samsung
  • 43039 Views
  • 18 replies
  • 4 likes