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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi, I have moved from 2 new house recently and I didn't remember wich adress I used to create my Family Account and now i can't add more family member cause they don't know wich adress they need to use for creating their account. If someone can help ...
I got premium familiy but my wife is still not able to see the download button...it still works like a basic plan, not premium...
How do I reactivate my premium? I've cancelled it but it will expire on 29 and I still have a few more days to enjoy it. So how do I reactivate it? Thanks
Hello, this is QistinaI subscribed the Premium Family package which I am supposedly sharing with my sister and fiance. See the problem is spotify keeps signing out and declining my sister and fiance’s account when accessing their personal accounts. L...
I’ve just upgraded to Family Premium from Premium and sent out my invites but it still states that we are only Premium and we keep knocking each other off the site. How long does it take to upgrade? Do I have to wait for my monthly renewal date?
Bonjour, Via le compte de mes parents et l'abonnement Premium Family j'ai envoyé une invitation à compte spotify personnel que je viens de créer pour pouvoir partager les musiques. Même si je reçois le mail d'invitation, lorsque j'appuie sur “Accepte...
Hİ,My daughter (Elif Hekimoglu) upgraded her premiun subscription to involve myself (Ayla H.) and my husband (Seckin H.). Although she is paying the family fee, our subscription has been denied by Spotfy, claiming that our adresses are not the same. ...
Hola,no recuerdo qué dirección coloqué cuando creé la cuenta familiar, cómo puedo ver la dirección.gracias
Merhaba 1 sene boyunca öğrenci indirimi kullandım sonra bu üyelik bilgilerimi tekrar doğrulamam gerekliymiş. Öğrenciliğim 7 mayısta onaylanmasına rağmen 13 mayısta benden 13.99 lira çekilmiş. ekstra alınan paranın iade edilmesini istiyorum.
Öğrenci indirimi için başvurdum para kesildi ama öğrenci olduğuma dair belgeyi 2 kere yanlış attığım için premium hesabı alamadım ama kartımın hesap özetinde 6.99 lira kesildi gösteriyor.
Hi,I have family subscription and I invited my family. Some of my family members were asked for address confirmation. I personally did it on their phone, but still, they were deleted.Can you please fix it and make sure it's not going to happen in the...
Minha esposa perdeu o acesso e mesmo com um novo convite não consegue entrar no plano, consta que ela não pode fazer parte do meu plano... Como posso solucionar essa inconsistência?
When canceling the premium family plan and creating a new one (because i need to change countries) do i lose my playlists?
Abend Leute,Habe da ein Problem.Bei einer Person (meiner Mutter) funktioniert die Premium Family Funktion nicht.Habe insgesamt 3 Personen eingeladen, die auch funktionieren.Und bei der Mutter nicht.Vorher hat es funktioniert und jetzt aufeinmal nicht...
Hello I can not join our spotify family reunion. I enter all the data correctly. Other members of the family are connected. How is it possible ? The FAQ did not help me at all. Thank you for the reaction *Removed screenshot with personal info*
I've been trying to send my daughter an invitation to join the family plan for three weeks now. I've tried many things- resending the invite (multiple times), deleting her invite then re-entering her information, having her check email **bleep**, hav...
Currently having a premium account, I decided to join a Familly Spotify with my family members. When I received my invitation, I enter my address, my name and my first name however, I have an error message that told me that the connection was not pos...
Fiz plano familiar, mas o Spotify fica alegando que não moramos no mesmo endereço. Vocês cancelaram o plano da minha mãe. Quero que isso seja resolvido. Quero que entrem em contato comigo com urgência.
Hello, I've been a Spotify Premium user for a while and I love it.I recently created a Spotify account for my business where I create playlists for my users and fans.I am currently using the basic for this second account, but would like to go Premium...
I used to have Spotify Premium and my daughter has her own Spotify Premium,.. I paid for both. Now I move to Family Premium and I what to move my daughter Premium Account to the Family Premium saving her playlist.