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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
My father is the owner of my Spotify Family Premium Account. Last night,
it logged him out of his account but he was able to login and still has
premium. However, this morning, I was unable to access the Premium
features on my account. It is telling ...
My father is the owner of my Spotify Family Premium Account. Last night, it logged him out of his account but he was able to login and still has premium. However, this morning, I was u...
I am just wondering - I already pay for a premium account for Spotify,
but recently a family member purchased the family plan package. Is it
possible to link my existing account to the family package in order to
save all my music/playlists/downloads?
I am just wondering - I already pay for a premium account for Spotify, but recently a family member purchased the family plan package. Is it possible to link my existing account to the family p...
I am having problems changing the country of my son't Spotify account. I
made the mistake of setting this account up while on holiday in France,
and it now thinks he lives at a different (French) address to my own (in
Ireland) - so it will not let me...
...rench) address to my own (in Ireland) - so it will not let me add him to the Family subscription that I have just set up. I can't change his country, because it is greyed out. This does not c...
Hey Guys We're nearly about to freak out ... We're 3 people using a
family account. 3 mobile phones and 1 laptop. Unfortunately we all have
to listen to the same music at the same time. Every time one of us wants
to listen to this own music, the othe...
Hey Guys We're nearly about to freak out ... We're 3 people using a family account. 3 mobile phones and 1 laptop. Unfortunately we all have to listen to the same music at the same time. E...
Mandei para meu marido o e-mail para que se conecte ao meu plano
familia, mas nao consegue de jeito nenhum. Aparece como se o codigo
estivesse errado. O que fazer?
Mandei para meu marido o e-mail para que se conecte ao meu plano familia, mas nao consegue de jeito nenhum. Aparece como se o codigo estivesse errado. O que fazer?
Dear all,I'm a Spotify Family subscription owner and I will be
travelling in the next few weeks across several countries, I was
wondering if I could change my country in the settings whilie in those
countries so I could access the local catalogue and...
Dear all, I'm a Spotify Family subscription owner and I will be travelling in the next few weeks across several countries, I was wondering if I could change my country in the settings whilie in t...
I sent an invitation to my daughter to join my existing Premium Family
account and, when she clicks the "accept invitation" link it leads to a
blank page. I have gone back to my own account to re-send the link and
now have a blank page when I click o...
I sent an invitation to my daughter to join my existing Premium Family account and, when she clicks the "accept invitation" link it leads to a blank page. I have gone back to my own account to re-s...
I was in premium family but when i got invited i accidentally typed the
wrong streetnumber and premium worked for 3 months but now i got out of
it. How do you change it?
I was in premium family but when i got invited i accidentally typed the wrong streetnumber and premium worked for 3 months but now i got out of it. How do you change it?
Hello!!I really like a lot Spotify, but it is a big shock for me when I
realized my friends from my home country, Taiwan has a much cheaper
subscription fee than I pay here in the Netherlands.I cannot stop
thinking why so much difference! I mean Netf...
Hello!! I really like a lot Spotify, but it is a big shock for me when I realized my friends from my home country, Taiwan has a much cheaper subscription fee than I pay here in the Netherlands....
Hi,I am very new at spotify. I bought a familiy account. But just me and
my wife is using. We are living in Istanbul Turkey. While I subscribte
unfortunatly I did not care about the address. We both use about 1 month
without any problem. But now my w...
...oth use about 1 month without any problem. But now my wife can not use premium as family. Hers is free mode now. I am sending new invitations to her. when she accept, she receive error while entering t...
Hello I signed up for a family account for my boyfriend who lives with
me in Toronto, Canada. However, he travels a lot as he works in LA,
where he is currently visiting his family. The family spotify account if
not working and he gets an error messa...
Hello I signed up for a family account for my boyfriend who lives with me in Toronto, Canada. However, he travels a lot as he works in LA, where he is currently visiting his family. The family s...
Hi,my sister lives in the same house with the same address, but in a
different flat. Can we use the familiy plan for both of us?In the info
about the plan it says people at the same address are allowed, but when
inviting someone from the account it s...
Hi, my sister lives in the same house with the same address, but in a different flat. Can we use the familiy plan for both of us? In the info about the plan it says people at the same address are a...
Invited the fourth member to the family account. Invitation-mail went
through and member accepted the invitation and was immediately
redirected to her spotify free account. The problem is that it did not
appear any square were to fill in the invitati...
Invited the fourth member to the family account. Invitation-mail went through and member accepted the invitation and was immediately redirected to her spotify free account. The problem is that it d...
Hey mates, I just got a problem with joining my boyfriends spotify
family plan. We're already living together and I just wonder if there's
any opportunity to get around the automatical message from Spotify which
says, I could not join his plan...?We ...
Hey mates, I just got a problem with joining my boyfriends spotify family plan. We're already living together and I just wonder if there's any opportunity to get around the automatical m...
when i apply for my brothers family plan, it tells me that i can only
change family plans once per year. what does this mean & why cant i join
his fanily plan?
when i apply for my brothers family plan, it tells me that i can only change family plans once per year. what does this mean & why cant i join his fanily plan?
Bonjour, mon mari a contracte un abonnement Spotify premium auquel je
n'arrive pas a me connecter sur mon adresse ....@gmail.com Une fois
l'invitation acceptee Je souhaite activer mon compte mais je suis
redirigee sur la page de mon profil Spotify fr...
Bonjour, mon mari a contracte un abonnement Spotify premium auquel je n'arrive pas a me connecter sur mon adresse ....@gmail.com Une fois l'invitation acceptee Je souhaite activer mon compte mais je ...
Hello, my sister did Spotify Premium Family. I've got an invitation but
when I want to accept the invitation, which I got by mail, it doesn't
work. I've tried to accept the invitation with different browsers but it
was always the same problem... Does...
Hello, my sister did Spotify Premium Family. I've got an invitation but when I want to accept the invitation, which I got by mail, it doesn't work. I've tried to accept the invitation with d...
I know we probably won't come close to hitting the mark, but I was
wondering if we have a family plan, are we splitting the 10,000 song
limit? And if we download 10 albums with 10 tracks (100 songs), can we
delete the songs we don't want after downlo...
I know we probably won't come close to hitting the mark, but I was wondering if we have a family plan, are we splitting the 10,000 song limit? And if we download 10 albums with 10 tracks (100 s...