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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 172271 Views
  • 32 replies
  • 9 likes
  • 172271 Views
  • 32 replies
  • 9 likes

Problem with premium family account

Hi,I have a problem with my brother, because i invited him 2 month ago but now his account is reject on family account. I tried to reinvite and verify but i receve an error3 - Ops. There was an error. Try again.I read this link :community.spotify.com...

  • Newbie
  • Hi, I have a problem with my brother, because i invited him 2 month ago but now his account is reject on family account. I tried to reinvite and verify but i receve an error 3 - Ops. There was an e...
  • LeoRager
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

No Member Information in Premium for Family account

Hi,I have a premium account for family and need to remove a member. However when I go into the account page that shows me who have the sub accounts all I get is five active accounts but no names or other information. How do I figure out who uses thes...

  • Newbie
  • Hi, I have a premium account for family and need to remove a member.  However when I go into the account page that shows me who have the sub accounts all I get is five active accounts but no n...
  • svenni69
  • Newbie
  • 286 Views
  • 2 replies
  • 3 likes
  • 286 Views
  • 2 replies
  • 3 likes

Inloggen voor family leden

Ik heb zojuist een family account genomen en leden uitgenodigd.Nu krijgen zij een code gemaild, maar deze werkt niet. We hebben hun e-mailadressen ingevoerd als gebruikersnaam en toen dat niet lukte de gebruikersnaam van de beheerder.Wie weet wat er ...

  • Casual Listener
  • Ik heb zojuist een family account genomen en leden uitgenodigd. Nu krijgen zij een code gemaild, maar deze werkt niet. We hebben hun e-mailadressen ingevoerd als gebruikersnaam en toen dat niet l...
  • sietskesjoerdst
  • Newbie
  • 1494 Views
  • 6 replies
  • 0 likes
  • 1494 Views
  • 6 replies
  • 0 likes

Listen on computer and Echo at same time?

I have the Premium Family plan. How can I listen to music on my computer at work while my wife listens on our Echo Dot at home? Thanks.

  • Newbie
  • I have the Premium Family plan. How can I listen to music on my computer at work while my wife listens on our Echo Dot at home? Thanks.
  • Maxim
  • Spotify Star
  • 2377 Views
  • 1 replies
  • 0 likes
  • 2377 Views
  • 1 replies
  • 0 likes

Solved!! Plan Familiar, Eliminar contacto administrador de cuenta familiar

Con la Nueva actualización de Spotify, me sale uno de mis contactos como administrador del equipo familiar, la persona que se supone es el administrador no tiene activa la cuenta...Quiero saber como eliminar ese Contacto como administrador de la cuen...

  • Newbie
  • Con la Nueva actualización de Spotify, me sale uno de mis contactos como administrador del equipo familiar, la persona que se supone es el administrador no tiene activa la cuenta... Quiero saber com...
  • pickipeluffo
  • Newbie
  • 5809 Views
  • 7 replies
  • 2 likes
  • 5809 Views
  • 7 replies
  • 2 likes

Tried accepting family invitation and S tried to charge my daughter

I signed up for family premium and sent invitations to my daughters. When the email was pulled up, she clicked 'accept invitation' and a page popped up to populate credit card info to charge her the $14.99. I'm the account holder that sent out the in...

  • Newbie
  • I signed up for family premium and sent invitations to my daughters. When the email was pulled up, she clicked 'accept invitation' and a page popped up to populate credit card info to charge her t...
  • ErickRGuetta
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Premium for family_Can't invite anyone

Upgraded account to premium for family in september(!) But still can't add any relavtives.Tried to log off and on again, checked the account. Everytihing should be in order but still get a blank page on de premium for family tab in my account...Anyon...

  • Newbie
  • Upgraded account to premium for family in september(!) But still can't add any relavtives. Tried to log off and on again, checked the account. Everytihing should be in order but still get a blank p...
  • hamiltonred
  • Newbie
  • 542 Views
  • 6 replies
  • 0 likes
  • 542 Views
  • 6 replies
  • 0 likes

Superuser Contribution cant send invitation

i just upgraded to family and cant send invitation to them.... help please

  • Newbie
  • i just upgraded to family and cant send invitation to them.... help please
  • Erika
  • Roadie
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accepting invite for Family Premium

I am attempting to add my family members to my Family Premium plan. I send the invite. When they 'accept invite' it takes them to a log-in page. There is nothing indicating 'redeem'. From here whether I log into the main Family Premium account or the...

  • Visitor
  • I am attempting to add my family members to my Family Premium plan. I send the invite. When they 'accept invite' it takes them to a log-in page. There is nothing indicating 'redeem'. From here w...
  • Erika
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Re: Credit Card was charged without reconfirmation and still account was on free mode

I have the same problem. Pls help. You can email me, **********@yahoo.com or reach me at telegram, *********.

  • Regular
  • I have the same problem. Pls help. You can email me, **********@yahoo.com or reach me at telegram, *********. 
  • arrianecruzz
  • Regular
  • 477 Views
  • 8 replies
  • 0 likes
  • 477 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Family account reverted to Free

My Spotify account became a free account because I made a mistake in the confirmation of domicile, the account holder sent the invitation again and when filling out the form, an error occurs. I can not rejoin the family account. Help please, payment ...

  • Casual Listener
  • ...ot rejoin the family account. Help please, payment was already made.
  • yuvikara93
  • Casual Listener
  • 548 Views
  • 2 replies
  • 0 likes
  • 548 Views
  • 2 replies
  • 0 likes

can't listen on different devises at same time on PREMIUM

ive changed iphone and now i cant use my premium account on different devises. ive tried everything including sending invitation and all that nonesense. im one step to abandon spotify for itunes. please help

  • Newbie
  • ive changed iphone and now i cant use my premium account on different devises.  ive tried everything including sending invitation and all that nonesense.  im one step to abandon spotify for...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

error premium alexa

i have premiu and work great in my devices but when i try to connect him to alexa he ask me to upgrade to premium and when i press it i get link to purchase family permium? help plz

  • Newbie
  • i have premiu and work great in my devices  but when i  try to connect him to alexa   he ask me to upgrade to premium and when i press it  i get link to purchase family p...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Superuser Contribution Tesla - premium account and multiple devices

I've had a basic account till today but every time I've tried to listen to Spotify on my device while somebody else has been driving the car it's not been possible as you can only stream on a single device (i.e. either the car OR the phone) at one ti...

  • Casual Listener
  • ...esla as one of my family account holders. I'm sure this is a simple question, but....?
  • Tubbe_
  • Newbie
  • 10903 Views
  • 7 replies
  • 0 likes
  • 10903 Views
  • 7 replies
  • 0 likes

Address Update For Family Premium

I would like to have my address updated for family premium 

  • Newbie
  • I would like to have my address updated for family premium 
  • Maxim
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Invitación llega con otro nombre

Hola, Acivé mi plan Familiar Premium y cuando le envió la invitación a un integrante de mi familia, recibe un mail donde dice que "Jean Gómez" una persona diferente a mí lo está invitando. Es muy curioso porque ha pasado durante varias ocasiones con ...

  • Visitor
  • Hola,    Acivé mi plan Familiar Premium y cuando le envió la invitación a un integrante de mi familia, recibe un mail donde dice que "Jean Gómez" una persona diferente a mí lo está invita...
  • 392 Views
  • 0 replies
  • 1 likes
  • 392 Views
  • 0 replies
  • 1 likes

Öğrenci indirimi ödeme sorunu

Üniversitem seçili olan üniversiteler arasında yoktu bende başka şekilde başvurup gönderilecek fotoğrafta bunuda yazdım ama param çekildi hiçbir şekilde Mail almadım premiumda işleme girmedi napmam gerek

  • Newbie
  • Üniversitem seçili olan üniversiteler arasında yoktu bende başka şekilde başvurup gönderilecek fotoğrafta bunuda yazdım ama param çekildi hiçbir şekilde Mail almadım premiumda işleme girmedi napmam g...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Error when inviting a family member

Hi there! I just sent an invitation to my wife via Premium Family. After accepting the invitation, she got an error message "600 _ Oups! An error took place. Please try again later." I tried multiple times during 2 days without success.Thanks in adva...

  • Newbie
  • Hi there! I just sent an invitation to my wife via Premium Family. After accepting the invitation, she got an error message "600 _ Oups! An error took place. Please try again later."  I tried m...
  • 162 Views
  • 0 replies
  • 1 likes
  • 162 Views
  • 0 replies
  • 1 likes

Ce code premium ne semble pas être valide

J'essaie depuis plusieurs semaines d'inviter mon fils et à chaque fois il a le message suivant qui s'affiche après Activez votre code : Malheureusement, ce code Premium ne semble pas être validé. Réessayez ou contactez le support client.Je ne sais pa...

  • Newbie
  • J'essaie depuis plusieurs semaines d'inviter mon fils et à chaque fois il a le message suivant qui s'affiche après Activez votre code : Malheureusement, ce code Premium ne semble pas être validé. Rée...
  • 525 Views
  • 0 replies
  • 0 likes
  • 525 Views
  • 0 replies
  • 0 likes

3 oops something went wrong

After entering all informations into family plan i receive eroor 3 - oops something went wrong. I am entering all informations right

  • Casual Listener
  • After entering all informations into family plan i receive eroor 3 - oops something went wrong. I am entering all informations right
  • kasia1991
  • Casual Listener
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes