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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have a family suscription and I received a mail confirmation about my code adress and I sended it, but you cancel my plan. In the mail that I received tell me that my postal code didnt match with the information that I provided, but Im totally sure...
My brother lives with me at home and it was all fine until yesterday when he received the message below and couldn't access Spotify premium already. I only had 4/6 used for each of us so it's not over subscribed.How do I rectify this?
HI, I've paied for a Premium account last Friday 10€, and now i want a familly accountdo i have to re pay 14€ more ? or only the difference ? do i have to wait untile the end off JUN to take the Familly ?
I sent the invite to family members and it directs them to loginand they are not able to login . When they try to create an account it says user name already taken Please help me understand how to login my familyThanks!!!!!
I am having trouble verifying a family member there are 3 of us total on the account and 2 of our accounts are working fine but the 3 person isn't working at all at premium level and is still having ads. Please help. We all took the same steps to ver...
Hello,So I clicked the button to get a free 7 days of premium trial but then about 5 minutes later my dad signed up for family premium. I want to cancel my trial and just keep the family premium. Is this possible? Whenever I go to my subscription onl...
Mi hermana es la dueña de la cuenta principal del plan familiar y no me deja integrar al plan, dice que no puede verificar que vivamos en el mismo domicilio y tenemos los mismos datos nombre de la calle y número de la calle, no sé qué hacer al respec...
I send an invite to my sister, she opens her e-mail, open the link, put EXACTLY the same address and she get this message:You can not participate in this Family Premium Plan.We were unable to confirm that you live at the same address as the primary a...
Hola buenas noches , quería saber que puedo hacer para poder solucionar la confirmación de Spotify, me confundí en un número y ahora no me deja entrar al plan familiar
Al momento de registrarme con el codigo que me envio mi hijo no me permite ingresar indicando que mi codigo postal no es valido, (78328) o que el domicilio no corresponde al de mi hijo, mi email es androide2266@gmail.com FAVOR DE VERIFICAR, o devolve...
Envié la invitación para el plan familiar mediante correo pero mi familiar no recibe el correo de invitación y no me aparece la otra opción para enviar un enlace con la invitación.
Hola amigos,Vi la respuesta de la moderadora, entonces cancele mi suscripcion y me dispuse a crear otra cuenta, pero a la hora de registrar mi metodo de pago (PayPal) e iniciar mi suscripcion familiar ni siquiera me pidio la direccion de mi domicilio...
been a platinum member for years and stream Matchbox Twenty. how do i get VIP purchasing ability today ? my address and email address are new
I was out of the country when my older brother changed the account and got logged out by spotify. He tried to send me another invite but when i tried to verify the address it wouldn't let me in.
Ayer empece el tramite pero no pude cargar mi doc. de inscripcion, sali del navegador para escanear hoy mi archivo y adjuntar pero ya me cobraron el servicio y no puedo utilizarlo, no quiero inciar el tramite nuevamemte y que me vuelvan a cobrar
Convidei o meu marido, porém no momento que ele digita o endereço para autorizar o acesso o Spotify diz que os endereços não conferem.
Hola me desactivaron a todos los familiares de la cuenta familiar premium. Esto es el colmo y todo por no dar respuesta a un correo. Si no se soluciona y mis familiares vuelven a tener suscripción premium canceló esto!Ya no deja volver a activar a lo...
i added family members to my spotify account. they received an e-mail asking them to accept the invitation. they did, and nothing else has happened. at the present time they do not have spotify accounts. do i need them to set up spotify accounts befo...
Mi padre compró el plan familiar y nos pudimos unir todos muy bien, pero de un momento a otro, me metí a spotify y me decía que ya no era Premium, entonces se me envió el enlace de nuevo para estar en el plan familiar, pero cada vez que pongo la dire...
Hey, My username is tipi1976. I invited my wife Premium Family, but it still standing Free in her Spotify-application. Kan you solve that? Timo Oksanen