Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
What if my student ID verification failed, and I want to send the papers one more time? Theres no such option without giving my credit card number one more time...
I paid for the student discount. I went to the next page after entering card information, (I wasn't aware that you had to be a college student not a highschool student) So when I got to the next page of entering what college you go to I closed the pa...
About a month ago after I attended my university's orientation, I tried to change my premuim subscription to the student one but the college info page kept saying I couldn't be verified. Since I couldn't get the subscription to change, I thought to j...
if i already have the generic premium, can i switch to the student one? if so, will it charge me again for the same month. i'm still a student so this would be helpful for me
Hello, I am trying to extend my student discount, I am unable to hit continue when trying to extend. Please advise asap. Thanks, Sam
The day before yesterday , I requested to spotify my student discount, they told me that I would get an email with the approval of this, in the next few hours. yesterday I still did not get the email, so I re entered the credit card, at night I reali...
Hey guys, so today I was approved for and started my spotifu premium student membership. But I checked my account statement and they have 3 charged of 4.99 on hold. Is this normal for spotify? I'm coming from Apple music student where they charged 4....
It seems that in the Netherlands, premium (€10 a month) account can be paid in variety of ways, including credit card, paypal, and ideal. However, when one tries to get a student disscount account (€5 a month), the site requires the use of credit car...
I recently signed up for the student discount when I already had premium. Why did it charge my account both the regular $10 for premium and the $5 for the student discounted premium?
i tried to use that discount but after i entered my card info i couldnt find my university at the list so i closed the page but the payment was already taken is there any chance i can get a refund
I am trying to sign up to premium with a student card, however the screen where it asks for your nus extra number is inaccessible.
Hallo liebe Spotify Community. Ich habe vor etwa 2 Monaten mein Spotify Student Konto gekündigt. Da ich aber nun wieder Lust auf Spotify bekommen habe, würde ich gern wissen ob ich es neu beantragen darf, da es ja nur 12 Monate gültig ist und ich mir...
I'm from Turkey and I'm high school student. I thought I can use student discount. I paid money from my ininal card. It said ''we don't take money yet. You should verify your student informations.'' but if you look my card transactions you can see mo...
Hello,I've just made my account premium using the student offer. They ask me for a document to guarantee that I'm a student.How long does it take to confirm so my premium account will be activated? Thank you
how do i see when my student discount is going to expire? i want to know before so that i can redo it before being charged the full amount. thanks for any help!
I canceled my applying process to student discount (twice) after giving my credit card's vitals but money isnt being returned~~my costs: -3,49+-3,49
Ik heb een premium account aangevraagd met studentenkorting. Ik overloop alle stappen zoals gevraagd. ik krijg na alle stappen een melding dat ik zodadelijk een mail krijg die me verder zal helpen. Deze mail heb ik nog niet ontvangen en zit ook nier ...
hi, when i sign in at unidays to expend my spotify the next year, i click send mail (to verify my student account) but there's just a loading icon and nothing happens. What can i do ? (3 days left)
HyI have payed for the students premium and spotify take away the money from my debit card . My school was not in the list so I bought a normal premium and spotify take away the 5 euro too. So spotify tale away 7,5 euro and I woult like a refound or ...
My student discount prescription was ended. I went online and paid for a new student prescription. Will I be charged twice now? I want to make sure I did this right. Is there a number I can call to make sure I don't have two bills on my account?