Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
PlanFreeCountryUnited States of AmericaDeviceMotorola g8 play, PC, browser, assorted TVs Operating SystemAndroid 9, windows 10, linux My Question or IssueI recently made a playlist for my little brother that is full of Disney music. I have played it ...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A12Operating SystemAndroid My Question or IssueI have been a diligent playlist maker for years. A hobby of mine for a long time has been sorting songs I find into the playlists I have that I feel th...
klasör oluşturdum hata ile başka bir klasörün içine yeni oluşturduğum klasörü attım ve yeni klasörü bu klasörün içinden nasıl çıkartıcam silmeden
It doesn't really work as my songs are in correct order but new songs I add go to the bottom, is there any way to change that?
After the last updates of the App, everytime that I heard a playlist and when I try to switch songs the playlist became a list of the sames songs.
Le doy play a la música pero sencillamente no se reproduce. Solo se queda ahí el puntero que muestra el avance de la canción. Pero la canción dice Play
PremiumUnited States iPhone 13iOS 16.3.1 This is kind of a weird request but if there is music that I listen to frequently but not music that I want to show up in my daily drive or whatever, is there a way to prevent that? I'm in college right now an...
One of the suggested Daily List titles (#2) includes an artist's name in it that I don't want to see anymore. I used to have 1 or 2 of his songs in my liked list, which is why the title auto-generated with his name in it, but he's since been shown to...
It would be great for users to create custom labels and / or categories for Playlists that are added to our personal library to make them easier to group and keep track of for the user (e.g. by genre, occasion, season, etc.). There was an older recom...
PlanPremiumCountryUkDeviceSamsung 23Operating SystemAndroid 13 My Question or Issue On certain playlists, there isn't the option to scroll up to the search/sort playlist function. This is available on other custom and pre made playlists but not on on...
I use playlists during the workday, for example Calming Acoustic, that are for background sound. Because they are played often, I assume that's why these types of songs appear in my Release Radar. However, I don't want them in my Release Radar. Sugge...
I made a new playlist yesterday. Now Spotify always goes back to that playlist. No matter what I play (other playlist, album by an other artist) as soon as one song ends, Spotify changes to that ONE SPECIFIC playlist and plays a song from that playli...
PlanPremiumCountryUk Operating SystemAndroid My Question or IssueIn the last couple of years my Discover Weekly and Release Radar offerings have become so hugely NOT the type of music I like that I barely have a couple of songs I lie each time. This ...
I've never felt the urge to reach out and share my frustration with a change but yesterday with the new update, new episode podcasts disappeared from my library and I got extremely irritated with the new direction to find new podcast episodes and rea...
Some requests take ages to complete for some reason. Like 30% of fech for stream requests take anywhere from 25s to 3 min. Your account's country. - Ukraine Your device's make, model and OS version. - Win 11 The version of Spotify you're running. - W...
PlanPremium (Single)CountryUnited StatesDevice(Samsung Galaxy, Lenovo Flex)Operating System(iOS 10, Windows 10) My Question or IssueMy home banner labeled with "Good ______" has not changed for months. I have not listened to the albums and podcasts s...
Plan: PremiumCanada Device(iPhone 13 Pro, Macbook Air late 2015) My Question or Issue: I was wondering if there is any way to re-organize playlists that are added to folders? It automatically just pushes the oldest ones to the end and the newer ones ...
PlanPremiumCountryUSADeviceiPhone SE + LaptopOperating SystemiOS 16, Windows 11 Home My Question or IssueI thought I saved my top songs from 2022 but they are gone. I still have access to my 2021 playlist but the one from 2022 is gone and none of the...
I cannot sort my playlist or search songs in playlist. The creators of the playlist appear to be me and spotify.PlanPremiumCountryTurkeyDeviceSamsung galaxy note 10 plusOperating Systemandroid 12 My Question or Issue I cannot sort my playlist or sear...
PlanPremiumOperating SystemAndroid 12 My Question or IssueA person (who I have NO idea who they are,and whom I never interacted with) showed on one of my playlists as some sort of collaborator? It's important to point out that this playlist was NEVER...