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Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • Ellasobkowicz
  • Newbie
  • 191339 Views
  • 1643 replies
  • 23 likes
  • 191339 Views
  • 1643 replies
  • 23 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • Mixyye
  • Casual Listener
  • 229426 Views
  • 74 replies
  • 81 likes
  • 229426 Views
  • 74 replies
  • 81 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • fede160493
  • Roadie
  • 82096 Views
  • 161 replies
  • 41 likes
  • 82096 Views
  • 161 replies
  • 41 likes

Superuser Contribution How do I stop seeing all account members playlists?

PlanFamily PremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Family Premium account and I’m the plan manager. When I got to my playlists I see...

  • Visitor
  •   Plan Family Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Eni
  • Moderator
  • 378 Views
  • 3 replies
  • 0 likes
  • 378 Views
  • 3 replies
  • 0 likes

Superuser Contribution Im blocked on spotify, will our mix still update as normal or pause?

PlanFreeCountryUSADeviceiPhone 7 & HP laptop?Operating Systemlatest ios My Question or Issueso my ex girlfriend has blocked me on spotify, but we had a blend and currently its saying shes listening to music that's on a playlist i made for her,, and h...

  • Visitor
  • Plan Free Country USA Device iPhone 7 & HP laptop? Operating System latest ios   My Question or Issue so my ex girlfriend has blocked me on spotify, but we had a blend and curr...
  • Susan_GP
  • Moderator
  • 4033 Views
  • 3 replies
  • 0 likes
  • 4033 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reshuffling skips current song

PlanPremiumCountryItalyDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueWhen listening to songs in My Library I will often create a queue, then reshuffle (which smart shuffle has made a pain, but that's another topic) to expand my queu...

  • Newbie
  • Plan Premium Country Italy Device Samsung S20 Operating System Android 13   My Question or Issue When listening to songs in My Library I will often create a queue, then reshuffle (whic...
  • Mahito_M
  • Visitor
  • 421 Views
  • 3 replies
  • 1 likes
  • 421 Views
  • 3 replies
  • 1 likes

Superuser Contribution Grayed-out Song Titles

I have song titles that are grayed-out on my iPhone and won't play, but these same songs are not grayed-out on my laptop Spotify and they do play. Any idea why this is happening?

  • Newbie
  • I have song titles that are grayed-out on my iPhone and won't play, but these same songs are not grayed-out on my laptop Spotify and they do play. Any idea why this is happening?
  • Susan_GP
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files synced from PC become non playable when having multiple artists

There is a bug in the Spotify App that makes you loose your synced files with more than one artist every time you close the app. I am not the only one experiencing this problem. This reddit post describes the same issue: https://www.reddit.com/r/true...

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  • Regular
  • There is a bug in the Spotify App that makes you loose your synced files with more than one artist every time you close the app. I am not the only one experiencing this problem. This reddit post desc...
  • 95rio9kqlraar5z
  • Newbie
  • 1013 Views
  • 10 replies
  • 2 likes
  • 1013 Views
  • 10 replies
  • 2 likes

Songs from a certain collection/album get wrong artist name and cover art

PlanPremiumCountryUkraineDeviceHP Laptop, Samsung Galaxy A52Operating SystemWindows 10, Android 14 My Question or IssueSome songs from this album behave funny - https://open.spotify.com/album/5Y7jGzXsLLm5vXDdtX18p4?si=283thVyERM6GqF2a7aayIA Precisely...

  • Visitor
  • Plan Premium Country Ukraine Device HP Laptop, Samsung Galaxy A52 Operating System Windows 10, Android 14   My Question or Issue Some songs from this album behave funny - https://...
  • osornios
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does the Sound Capsule count Podcast playtime?

Sorry if this is not the right place to post, I'm new to the community. So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as well?

  • Casual Listener
  • Sorry if this is not the right place to post, I'm new to the community.    So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as ...
  • Susan_GP
  • Moderator
  • 904 Views
  • 3 replies
  • 1 likes
  • 904 Views
  • 3 replies
  • 1 likes

Who can I actually speak with about an issue

I’m just going to unsubscribe if I can’t get help with this issue. I’ve been working on it for days

  • Visitor
  • I’m just going to unsubscribe if I can’t get help with this issue. I’ve been working on it for days
  • Mitre226644
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files accidentally deleted

PlanPremiumCountryUnited KingdomDevice(iPhone 14 plus)My Question or IssueHi, a while back I accidentally deleted the local files playlist that Spotify creates for you to listen to local files, I have tried all methods to get this back, including loo...

  • Visitor
  • Plan Premium Country United Kingdom Device (iPhone 14 plus) My Question or Issue Hi, a while back I accidentally deleted the local files playlist that Spotify creates for you to listen to loca...
  • Vasil
  • Moderator
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing playlist

Today 2 playlists created by me minus the likes disappearedPlan duoPremiumNA Device(Android 13)Operating System(Android) How do I get my missing playlist back? Never delete it doesn't show up in Recover Deleted Playlists It's not in my library anymor...

  • Newbie
  • Today 2 playlists created by me minus the likes disappeared Plan duo Premium NA   Device (Android 13) Operating System (Android)    How do I get my missing playlist back?&nbs...
  • Yordan
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

My Spotify library is old

Plan premiumCountryUnited States Operating Systemlatest ios My Question or IssueMy Spotify library is old and I hate all the songs in it, is there any way I can wipe it clean easily

  • Visitor
  • Plan premium Country United States  Operating System latest ios   My Question or Issue My Spotify library is old and I hate all the songs in it, is there any way I can wipe it clea...
  • Mitre226644
  • Roadie
  • 122 Views
  • 2 replies
  • 0 likes
  • 122 Views
  • 2 replies
  • 0 likes

liked songs on free account just keeps on giving the loading prompt

When I try and access my liked songs it doesn't want to display my songs and just keeps on giving me the loading sign. I have logged and out; WIFI signal is very strong and no issues, but regardless of all my efforts it does not want to work.PlanFree...

  • Visitor
  • When I try and access my liked songs it doesn't want to display my songs and just keeps on giving me the loading sign. I have logged and out; WIFI signal is very strong and no issues, but regardless ...
  • osornios
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

The right version, please

Hi Spotify, can we please have the right (original) version of DJ Tons remix of Lady GAGA's 'Always remember us this way' back, instead of the boring version you have currently??? PLEASE, PLEASE, PLEASE, and with sucker on top Thanks in advance

  • Casual Listener
  • Hi Spotify, can we please have the right (original) version of DJ Tons remix of Lady GAGA's 'Always remember us this way' back, instead of the boring version you have currently??? PLEASE, PLEASE, PLE...
  • osornios
  • Spotify Star
  • 314 Views
  • 1 replies
  • 1 likes
  • 314 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playing playlist backwards

I add (almost) every week new songs to my playlist. Would be nice if the playlist would start with the newest added songs. Or if there would be an option to play the playlist backwards.

  • Visitor
  • I add (almost) every week new songs to my playlist. Would be nice if the playlist would start with the newest added songs. Or if there would be an option to play the playlist backwards. 
  • Eni
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Searching Liked Songs is Strange

Using an iPhone the search feature usually easily finds songs by artist or title BUT some songs it finds nothing but produces what took me a long time to figure out is part of Spotify and not an empty result; I get a + sign and then a word. I searche...

  • Music Fan
  • Using an iPhone the search feature usually easily finds songs by artist or title BUT some songs it finds nothing but produces what took me a long time to figure out is part of Spotify and not an empt...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Can't Get Into My PRemium Account

PlanFree and premium (see below)CountryUSADevicesAndroid and iPhone mobile, HP laptop, Asus desktopOperating SystemVarious (see above) My Question or IssueI have a free and a premium account. I have been using the premium account for almost 8 years a...

  • Visitor
  • Plan Free and premium (see below) Country USA Devices Android and iPhone mobile, HP laptop, Asus desktop Operating System Various (see above)   My Question or Issue I have a free and a...
  • osornios
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Duplicated songs: Issue when adding an entire album to a playlist

I tried to add wolf to my playlist by Tyler the creator and it added the whole album instead of only songs not previously added which is annoying as this used to be a feature available or working before

  • Regular
  • I tried to add wolf to my playlist by Tyler the creator and it added the whole album instead of only songs not previously added which is annoying as this used to be a feature available or working bef...
  • Novy
  • Moderator
  • 327 Views
  • 5 replies
  • 0 likes
  • 327 Views
  • 5 replies
  • 0 likes