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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64179 Views
  • 16 replies
  • 37 likes
  • 64179 Views
  • 16 replies
  • 37 likes

Solved!! Spotify on iPhone Bluetooth Issues

Why won't track information display on my car stereo when in Bluetooth mode? Also, don't have control to change tracks via steering wheel controls.All of this functionality worked when I had a Galaxy S5

  • Regular
  • Why won't track information display on my car stereo when in Bluetooth mode? Also, don't have control to change tracks via steering wheel controls. All of this functionality worked when I had a Ga...
  • scasey23233
  • Regular
  • 1694 Views
  • 4 replies
  • 0 likes
  • 1694 Views
  • 4 replies
  • 0 likes

Synchro Fail

I upgraded my spotify account to premium and downloaded the app on my phone. Even after I paid the money and logged out and on several times, the app still says I have a free account and I can't listen to music offline. Did anyone else have a similar...

  • Newbie
  • I upgraded my spotify account to premium and downloaded the app on my phone. Even after I paid the money and logged out and on several times, the app still says I have a free account and I can't list...
  • Jordi
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Album appears as offline even if just one song is offline

Sometimes I put a song from an album in a playlist that I have made available for offline listening.When I go over to Albums and only want to view albums that are offline, the albums that contain a single offline song also show up. Even if the rest o...

  • Visitor
  • Sometimes I put a song from an album in a playlist that I have made available for offline listening. When I go over to Albums and only want to view albums that are offline, the albums that contain a...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Spotify sync local files to iphone - driving me crazy!

I just purchased the Taylor Swift album - the actual CD - and I have the mp3 files on my computer. I drag them into Spotify just fine, but it won't let me sync the files - just these files - to my phone! Other local files sync just fine, so I assume ...

  • Newbie
  • I just purchased the Taylor Swift album - the actual CD - and I have the mp3 files on my computer. I drag them into Spotify just fine, but it won't let me sync the files - just these files - to my ph...
  • MattSuda
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

iOS Users: Do not update if you have local files on your mobile device

A new update for iOS has been released. I strongly recommend not update it if you have local files because they will vanish! This is a bug already reported but not solved yet.

  • Casual Listener
  • A new update for iOS has been released. I strongly recommend not update it if you have local files because they will vanish! This is a bug already reported but not solved yet.    
  • MattSuda
  • Spotify Star
  • 387 Views
  • 3 replies
  • 1 likes
  • 387 Views
  • 3 replies
  • 1 likes

Solved!! Landscape Mode for iPhone?

When will landscape mode be available for the IPhone? I found threads on the topic, but they stop in 2013?

  • Regular
  • When will landscape mode be available for the IPhone? I found threads on the topic, but they stop in 2013?
  • MattSuda
  • Spotify Star
  • 449 Views
  • 1 replies
  • 2 likes
  • 449 Views
  • 1 replies
  • 2 likes

update version 2.5.0 not working in iphone 4S

I have updated to version 2.5.0 in iphone 4S and the app does not open - is there something wrong with the set up? can you please check if the update does not work for these phones and fix it?

  • Newbie
  • I have updated to version 2.5.0 in iphone 4S and the app does not open - is there something wrong with the set up? can you please check if the update does not work for these phones and fix it?
  • MattSuda
  • Spotify Star
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

Songs change randomly

Hey, So recently, since upgrading my phone to the iPhone 6 (iOS 8.1.3) spotify has had a really peculiar bug. When I open spotify and select a song on a playlist it will be play about 3 seconds of it and then jump to the start of the playlist or some...

  • Newbie
  • Hey,   So recently, since upgrading my phone to the iPhone 6 (iOS 8.1.3) spotify has had a really peculiar bug. When I open spotify and select a song on a playlist it will be play ...
  • MattSuda
  • Spotify Star
  • 851 Views
  • 1 replies
  • 0 likes
  • 851 Views
  • 1 replies
  • 0 likes

Solved!! I lose my local files with EVERY SINGLE UPDATE

Hey Spotify get it together man. Everytime you release an udpated version (iTunes) and I download it I lose all my local files on my playlists. Come on man. I thought you were better than this. Every time you drop an update I have to delete the app, ...

  • Newbie
  • Hey Spotify get it together man.   Everytime you release an udpated version (iTunes) and I download it I lose all my local files on my playlists.  Come on man.  I thought you were ...
  • MattSuda
  • Spotify Star
  • 753 Views
  • 1 replies
  • 2 likes
  • 753 Views
  • 1 replies
  • 2 likes

The music stops in 30 seconds

After the latest update, every song stops after 30 seconds, and then I can't play any song at all for a few ours, then it all repeat.. I have the premium version. I have tested reinstalling it. The issue is rearding my Iphone Spotify, but not my Mac ...

  • Newbie
  • After the latest update, every song stops after 30 seconds, and then I can't play any song at all for a few ours, then it all repeat.. I have the premium version. I have tested reinstalling it. The i...
  • MattSuda
  • Spotify Star
  • 324 Views
  • 1 replies
  • 1 likes
  • 324 Views
  • 1 replies
  • 1 likes

Local files suddenly unsync (repeated times), when I try to sync, Spotify goes offline

I'm having so many problems since I've bought a premium account on Spotify it makes me sad and it makes me search for revies of different stream services. Right now, I'm trying to sync local files that I've already synced before (probably 4 times), a...

  • Music Fan
  • I'm having so many problems since I've bought a premium account on Spotify it makes me sad and it makes me search for revies of different stream services.   Right now, I'm trying to sync loc...
  • MattSuda
  • Spotify Star
  • 1068 Views
  • 3 replies
  • 0 likes
  • 1068 Views
  • 3 replies
  • 0 likes

Availability of songs for a specific country (My Immortal)

For some reason, my iPad is not able to access the studio version of Evanescence's album Fallen specifically Wake me up and My immortal. I have searched for a few solution but it said that it might not be able to play it in my country, the Philippine...

  • Newbie
  • For some reason, my iPad is not able to access the studio version of Evanescence's album Fallen specifically Wake me up and My immortal. I have searched for a few solution but it said that it might...
  • MattSuda
  • Spotify Star
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

How does Device Syncing Function

I've been trouble shooting the device syncing feature (specifcally between a MacBook and an iPhone and iPad) while on my university's network. They have a very tight and secure wireless system in place, that does not allow blanket UPnP, open ports, e...

  • Newbie
  • I've been trouble shooting the device syncing feature (specifcally between a MacBook and an iPhone and iPad) while on my university's network. They have a very tight and secure wireless system in pla...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Spotify not recognizing iPhone 6 under devices

I recently upgraded from an iPhone 4 to an iPhone 6. All is well and good until I noticed that my new iPhone 6 can't play local files anymore (I am a Premium user). Spotify also isn't listing my phone under "Devices" which means I can't even sync it....

  • Newbie
  • I recently upgraded from an iPhone 4 to an iPhone 6. All is well and good until I noticed that my new iPhone 6 can't play local files anymore (I am a Premium user). Spotify also isn't listing my phon...
  • 454 Views
  • 0 replies
  • 0 likes
  • 454 Views
  • 0 replies
  • 0 likes

Spotify will not play at all

I am hoping someone can help me. My Spotify was working fine a few days ago. Now, suddenly, it won't play music. I bring up a playlist, select a song and nothing happens. I can see the album cover, the artist's name, the name of the song, but the tim...

  • Newbie
  • I am hoping someone can help me.  My Spotify was working fine a few days ago.  Now, suddenly, it won't play music.  I bring up a playlist, select a song and nothing happens.  I ca...
  • MattSuda
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Spotify Connect don't find Bose Soundtouch on iOS

Hey. Sorry for my bad english, im german. I have a problem with my new soundtouch system. first it worked with spotify but we had problems with the internet radio. it stops after a few minutes. therefore we reseted the whole system and after that the...

  • Newbie
  • Hey. Sorry for my bad english, im german.   I have a problem with my new soundtouch system. first it worked with spotify but we had problems with the internet radio. it stops after a few min...
  • MattSuda
  • Spotify Star
  • 793 Views
  • 1 replies
  • 0 likes
  • Bose
    soundtouch
  • 793 Views
  • 1 replies
  • 0 likes

Resign after every update. All songs which contain certain characters don't work!

After every singe spotify update, I have to reinstal the app and then resync my entire music library to the app. This is because all songs which have certain special characters in the name do not sync after an update... or they just do not work. This...

  • Casual Listener
  • After every singe spotify update, I have to reinstal the app and then resync my entire music library to the app. This is because all songs which have certain special characters in the name do not syn...
  • MattSuda
  • Spotify Star
  • 388 Views
  • 3 replies
  • 0 likes
  • 388 Views
  • 3 replies
  • 0 likes

Tracks play 1 second and pause

No matter the track, wifi, LTE, on line or offline.... I hit play and i hear one note and pause.... I'm not previoewing just trying to play. I have updated OS and reinstalled. Any ideas? -J

  • Visitor
  • No matter the track, wifi, LTE, on line or offline....   I hit play and i hear one note and pause.... I'm not previoewing just trying to play.  I have updated OS and reinstalled.  ...
  • iBurnin
  • Music Fan
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Sync music

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasilian and i cant write english very good ;/ help me ...

  • Casual Listener
  • Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasi...
  • iBurnin
  • Music Fan
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

Crackling noise during songs & use of equalizer

Hey,I can hear a bit of crackling noise when I listen to songs which occurs mainly when vocals or guitars reach a high pitch. Sometimes guitars sound distorted. I tried a re-install of the app already - to no avail. Songs are synced in "extreme" qual...

  • Casual Listener
  • Hey, I can hear a bit of crackling noise when I listen to songs which occurs mainly when vocals or guitars reach a high pitch. Sometimes guitars sound distorted. I tried a re-install of the app al...
  • Jannis777
  • Casual Listener
  • 795 Views
  • 1 replies
  • 2 likes
  • 795 Views
  • 1 replies
  • 2 likes