Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62798 Views
16 replies
37 likes

62798 Views
16 replies
37 likes

Premium not working

Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.

Misscoco
Newbie
Mine is not working eighter. I payed for it like 20 mins ago. Still says i have Free account.
2014-08-11 5:05:33 PM
2014-08-11 7:22:14 PM
jeremygoh
Community Legend
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

IOS 7 Lockscreen Controls

Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7. Does that happen to anyone else? (Unresponsive keys)

MsEmma
Casual Listener
Hi there, For some reason, the Lockscreen controls aren't working for Spotify anymore, ever since updating to IOS 7. Does that happen to anyone else? (Unresponsive keys)
2013-10-01 5:35:57 AM
2014-08-11 7:21:20 PM
jeremygoh
Community Legend
5430 Views
6 replies
0 likes

5430 Views
6 replies
0 likes

Soundrop App Technical support?

Does anyone know if there's a way to get in touch with the Soundrop app's technical support? The app constantly crashes which is extremely frustrating. The only reason I have Spotify premium is so I can use the Soundrop app on my phone, except it doe...

Shannon_T
Gig Goer
Does anyone know if there's a way to get in touch with the Soundrop app's technical support? The app constantly crashes which is extremely frustrating. The only reason I have Spotify premium is so I ...
2014-08-11 4:09:02 PM
2014-08-11 7:20:41 PM
jeremygoh
Community Legend
484 Views
1 replies
0 likes

484 Views
1 replies
0 likes

all tracks desynchronize when i shut down the phone

Hello, I've been having a problem lately, every time i shut down the phone (or the phone dies because of zero battery) all my offline playlist get desynchronized and i am logged out of spotify. I travel a lot and sometimes i don't have a 3G internet ...

sdrmike
Casual Listener
Hello, I've been having a problem lately, every time i shut down the phone (or the phone dies because of zero battery) all my offline playlist get desynchronized and i am logged out of spo...
2014-08-01 12:53:02 AM
2014-08-11 7:19:15 PM
jeremygoh
Community Legend
524 Views
3 replies
0 likes

524 Views
3 replies
0 likes

iPod

I have recently upgraded to premium. On my iphone it runs smoothly on iOS 7. However on my iPod (running iOS 5) when I try to swipe "available offline" to on it says it's available for only premium people which I am.Does anyone have any advice?

Elliot-shiel
Casual Listener
I have recently upgraded to premium. On my iphone it runs smoothly on iOS 7. However on my iPod (running iOS 5) when I try to swipe "available offline" to on it says it's available for only premium p...
2014-08-10 12:17:52 AM
2014-08-11 7:18:21 PM
jeremygoh
Community Legend
560 Views
5 replies
0 likes

560 Views
5 replies
0 likes

Solved!! New Releases

How come the new releases tab is always leaving many artists out of the mix? I can find an exorbitant amount of new music releases on iTunes and they are hidden on spotify. They should be in the new releases category. I should have to open iTunes and...

Ollie968
Casual Listener
How come the new releases tab is always leaving many artists out of the mix? I can find an exorbitant amount of new music releases on iTunes and they are hidden on spotify. They should be in the new ...
2013-12-11 7:34:23 PM
2014-08-11 5:29:39 PM
TinkyWinky
Regular
2715 Views
9 replies
0 likes
New Songs

2715 Views
9 replies
0 likes

Solved!! Spotify reboots my iphone while playing via bluetooth in car

Since updating spotify app 2 weeks ago to ver 1.5.0.2728, spotify will reboot iphone 5 ver iOS 7.1.2 when i stat streaming playlists. Will play for up to 1 minute but often shorter times and then drop off or reboot phone (to apple logo ) On restartin...

Bacoon
Regular
Since updating spotify app 2 weeks ago to ver 1.5.0.2728, spotify will reboot iphone 5 ver iOS 7.1.2 when i stat streaming playlists. Will play for up to 1 minute but often shorter times and then dro...
2014-08-08 5:17:34 AM
2014-08-11 9:26:16 AM
jeremygoh
Community Legend
2218 Views
5 replies
0 likes

2218 Views
5 replies
0 likes

Space of Spotify data on iPad

Hi guys,The space of my Spotify App is now 5,0GB on iPad memory. When does it will stop to increase? On my desktop I can configurate it untill 10% of total memory. On Ipad I don't find such feature. Time to time I delete and download the App again in...

finnaqua
Roadie
Hi guys, The space of my Spotify App is now 5,0GB on iPad memory. When does it will stop to increase? On my desktop I can configurate it untill 10% of total memory. On Ipad I don't find such feature...
2014-08-10 8:44:25 PM
2014-08-11 3:19:59 AM
jeremygoh
Community Legend
691 Views
3 replies
0 likes

691 Views
3 replies
0 likes

Ipad Mini, can not see option switch for "Available Offline"

Can anyone shed any light, i have trolled though different threads and can not come up with the same problem. I have just subscribed to Premium and I can not get offline to work on my ipad mini. 1. I have got it working on a Android phone ok. I can s...

taylorhouse
Casual Listener
Can anyone shed any light, i have trolled though different threads and can not come up with the same problem. I have just subscribed to Premium and I can not get offline to work on my ipad...
2014-08-10 10:55:52 PM
2014-08-11 3:14:25 AM
jeremygoh
Community Legend
1683 Views
4 replies
0 likes

1683 Views
4 replies
0 likes

[URGENT HELP!!] - Spotify messed up text / unusable app / Developer mode always on - iPhone 5S

Hi, I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off? The app is completely unsuable now. I even tried reinstalling it a couple of ti...

sotar3
Casual Listener
Hi, I have an iPhone 5S. For some reason all the next is now wrong. It looks as if the developer mode in the Spotify app has been activiated. If so, how to I turn it off? The ap...
2014-08-11 1:01:47 AM
2014-08-11 2:45:13 AM
MichaelJerzak
Composer
758 Views
2 replies
0 likes

758 Views
2 replies
0 likes

Local files syncing on iOS

I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my iPhone 5s as well (running iOS 7 with about 4 gigs o...

Cammathis
Casual Listener
I am having difficulty syncing my local files. I added about 50 tracks to the "local files" folder on my Mac on spotify (latest version of spotify, Mac OS 10.7) and I want to have these files on my i...
2014-08-10 8:48:14 AM
2014-08-10 12:55:14 PM
jeremygoh
Community Legend
921 Views
1 replies
0 likes
IOS 7
local files sync
Mac

921 Views
1 replies
0 likes

your music

All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't sync. Playlists are still sync-ed on my iPhone, only 'your music'...

dew
Casual Listener
All my 'your music' files (song, album & artist) disappeared on my iPhone. They were all made available offline And i can't seem to put them back. They are still on my mcBook but won't syn...
2014-08-09 10:00:25 AM
2014-08-10 9:16:59 AM
Merik
Community Legend
549 Views
3 replies
0 likes

549 Views
3 replies
0 likes

Discover Not Working in iPhone or Mac

I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?

user-removed
Visitor
I just signed up for premium. My discover function (basically the whole reason I signed up) isn't working on iPhone 5 or Mac 10.9.3. Everything is up to date. Any suggestions?
2014-08-09 6:34:51 PM
2014-08-09 11:05:36 PM
user-removed
Not applicable
510 Views
3 replies
0 likes

510 Views
3 replies
0 likes

[iOS: Spotify Connect & Radio] Error Message at voting for a song

iPhone: 4 (not 4s) iOS: 7.1.2 Spotify App: 1.5.0.2728 Connect Device: YAMAHA RX-S600D (A420FB) Hello, it seems that there is a bug in the current Spotify App regarding "Spotify Connect". When i'm playing spotify-radio over my connected device (YAMAHA...

teufelslama666
Casual Listener
iPhone: 4 (not 4s) iOS: 7.1.2 Spotify App: 1.5.0.2728 Connect Device: YAMAHA RX-S600D (A420FB) Hello, it seems that there is a bug in the current Spotify App regarding "Sp...
2014-08-09 2:35:34 PM
2014-08-09 10:12:28 PM
teufelslama666
Casual Listener
592 Views
4 replies
0 likes

592 Views
4 replies
0 likes

Can't add local files to playlist on ios7 app

Every time I try to add a local file to another playlist on my iphone, Spotify crashes.

Martiraff
Regular
Every time I try to add a local file to another playlist on my iphone, Spotify crashes.
2014-08-03 3:23:15 PM
2014-08-09 9:46:40 PM
Martiraff
Regular
1369 Views
6 replies
0 likes
Crash
IOS 7
local files

1369 Views
6 replies
0 likes

iPod nano not detected by spotify due to lightning USB?

I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrated because I bought the iPod nano 7th generation be...

Lbhardpro
Casual Listener
I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrat...
2013-01-06 6:20:42 PM
2014-08-09 9:14:39 PM
jeremygoh
Community Legend
4481 Views
14 replies
1 likes

4481 Views
14 replies
1 likes

iphone 5s only syncing certain songs

So I just recently got my iPhone 5s warratied, so apple gave me a new one. When I loaded the backup of my old one onto the new one, spotify was put in the exact same place as where I had it on the old phone. However, when I clicked the "make songs av...

joshipoo3
Regular
So I just recently got my iPhone 5s warratied, so apple gave me a new one. When I loaded the backup of my old one onto the new one, spotify was put in the exact same place as where I had it on the ol...
2014-08-08 8:24:19 PM
2014-08-09 4:37:28 PM
jeremygoh
Community Legend
291 Views
1 replies
0 likes

291 Views
1 replies
0 likes

problems streaming Spotify from apple tv

Hello, I am having issues streaming music from my apple tv. I have tried this from my iphone, ipad, and imac. It works for about 20 minutes and then kicks off to the device it was streaming from. What's causing this?? I can play itunes and other thin...

missy06
Newbie
Hello, I am having issues streaming music from my apple tv. I have tried this from my iphone, ipad, and imac. It works for about 20 minutes and then kicks off to the device it was st...
2014-08-07 4:48:52 PM
2014-08-09 3:46:35 PM
jeremygoh
Community Legend
1095 Views
1 replies
0 likes

1095 Views
1 replies
0 likes

2nd Gen Ipod Touch

Hi. Seen plenty of posts about this, but still a little confused. My 2nd Gen Ipod only goes to ios 4.2.1. I have had spotify working on it, but as a free user, it is saying that you have to be a premium user to stream. So my questions are : When did ...

mistameena
Casual Listener
Hi. Seen plenty of posts about this, but still a little confused. My 2nd Gen Ipod only goes to ios 4.2.1. I have had spotify working on it, but as a free user, it is ...
2014-08-07 11:29:24 AM
2014-08-09 3:44:13 PM
jeremygoh
Community Legend
1355 Views
1 replies
0 likes

1355 Views
1 replies
0 likes

Songs randomly start playing on iOS

For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to close out the app completely if I don't want it to p...

itsjimmay
Gig Goer
For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to c...
2014-07-18 11:46:34 PM
2014-08-09 3:37:06 PM
jeremygoh
Community Legend
2127 Views
3 replies
0 likes

2127 Views
3 replies
0 likes

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