Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81065 Views
19 replies
37 likes

81065 Views
19 replies
37 likes

iPhone app crashes when local files synced from computer are played

iPhone Desription: iPhone 4S iOS 8.0 (12A4345d) Spotify App Version: 1.5.0.2728 Problem: About a month or two ago, I synced a few albums not in Spotify's collection to my Spotify on my computer. I also synced them to my phone through Spotify, in play...

jacklamarre
Newbie
iPhone Desription: iPhone 4S iOS 8.0 (12A4345d) Spotify App Version: 1.5.0.2728 Problem: About a month or two ago, I synced a few albums not in Spotify's collection to my Spotify on my co...
2014-08-23 2:40:12 AM
2014-08-23 7:43:33 PM
jeremygoh
Community Legend
980 Views
2 replies
0 likes
Crash
iOS 8
iphone
local files
local files sync

980 Views
2 replies
0 likes

Spotify won't fully download my offline music/now premium won't work on my ipod touch

I have been having multiple problems with spotify. 1. I changed debit cards and have a new number on my card and forgot to update spotify on that in the payment methods section (my bad) so premium was cut off from me yesterday. So I took care of busi...

Mrsquishy
Regular
I have been having multiple problems with spotify. 1. I changed debit cards and have a new number on my card and forgot to update spotify on that in the payment methods section (my bad) so premium wa...
2014-08-23 5:37:54 PM
2014-08-23 5:42:32 PM
kbrooksc
Community Legend
6410 Views
1 replies
0 likes

6410 Views
1 replies
0 likes

No spotify in Nigerian app store

Hello, I'm in Nigeria and I cannot install the app on my iPad as it says the item is not available in the Nigerian store. Can you please make it available? And if it won't be, a direct link to install will be appreciated.

Bugsbrume
Newbie
Hello, I'm in Nigeria and I cannot install the app on my iPad as it says the item is not available in the Nigerian store. Can you please make it available? And if it won't be, a direct link to instal...
2014-08-23 11:05:30 AM
2014-08-23 11:12:05 AM
Josh
Community Legend
786 Views
1 replies
0 likes

786 Views
1 replies
0 likes

Listening off line

Hi All, I'm new. I have premium and have the free app on my iPhone and it works great. I now have an iPod touch and loaded the free app onto it. Now I want to sync all 3 items (Mac Book Pro - with prem; my iPhone and iPod touch) My Ipod keeps telling...

Brettzki
Newbie
Hi All, I'm new. I have premium and have the free app on my iPhone and it works great. I now have an iPod touch and loaded the free app onto it. Now I want to sync all 3 items (Mac ...
2014-08-23 3:35:20 AM
2014-08-23 3:44:27 AM
dinomight
Spotify Star
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Spotify linked to wrong Facebook

I am now paying for Katy Gillespie to use spotify premium despite her not being logged in on my phone at the time of using the auto connect to Facebook. I have been changed £9.99, please can this be cancelled or refunded as I wish my own account up b...

ERINMILLAR
Regular
I am now paying for Katy Gillespie to use spotify premium despite her not being logged in on my phone at the time of using the auto connect to Facebook. I have been changed £9.99, please can this be ...
2014-08-22 11:09:20 AM
2014-08-22 2:30:39 PM
kbrooksc
Community Legend
380 Views
1 replies
0 likes

380 Views
1 replies
0 likes

Solved!! IPod Touch 2nd Gen Wedding DJ

Hi, First post so bare with! Ive had a Spotify premium account for a few years now, I listen to it everyday and as i'm getting married in 3 weeks I thought I save some money on a DJ and do the music myself! My venue has a full PA system so I'm going ...

Cook0417
Casual Listener
Hi, First post so bare with! Ive had a Spotify premium account for a few years now, I listen to it everyday and as i'm getting married in 3 weeks I thought I save some mon...
2014-08-21 12:08:32 PM
2014-08-22 3:34:08 AM
kbrooksc
Community Legend
682 Views
3 replies
0 likes

682 Views
3 replies
0 likes

Download Settings

Is there a setting that will allow me to download playlists and songs only when WiFi is available? I have downloaded playlists to my phone but want to avoid data usage if I decide to make changes when WiFi is not available.

hvarum80
Casual Listener
Is there a setting that will allow me to download playlists and songs only when WiFi is available? I have downloaded playlists to my phone but want to avoid data usage if I decide to make changes whe...
2014-08-21 7:49:43 PM
2014-08-22 3:06:16 AM
kbrooksc
Community Legend
12593 Views
1 replies
1 likes

12593 Views
1 replies
1 likes

Solved!! Clear Recent Searches Button Hidden by Now Playing Banner

In the search pane, I have a list with about 20 recent searches. I want to clear the list, but when I scroll to the bottom the "Clear Recent Searches" button is hidden by the Now Playing banner at the bottom (the banner that shows the album art, song...

pumrum
Casual Listener
In the search pane, I have a list with about 20 recent searches. I want to clear the list, but when I scroll to the bottom the "Clear Recent Searches" button is hidden by the Now Playing banner at th...
2014-08-20 9:39:40 PM
2014-08-21 3:51:34 AM
pumrum
Casual Listener
30916 Views
2 replies
1 likes

30916 Views
2 replies
1 likes

songs randomly stop syncing in offline mode (iPhone 5s)

Ive read through a lot of these posts so let me tell you my issue and then what I've already tried... Issue: Songs\Playlists will be sync'd. Many times I can add new songs to the sync'd playlist and the new songs will sync as they should. but occassi...

baryshnikov81
Newbie
Ive read through a lot of these posts so let me tell you my issue and then what I've already tried... Issue: Songs\Playlists will be sync'd. Many times I can add new songs to the sync'd pl...
2014-08-20 7:12:42 PM
2014-08-21 1:40:37 AM
kbrooksc
Community Legend
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

Sync songs from spotify to ipod (not local files)

I was wondering if you could sync songs from the playlists you make on spotify to an ipod. If so (which i'm sur you can) can you walk my through the process. thanks.

Naraishere_13
Casual Listener
I was wondering if you could sync songs from the playlists you make on spotify to an ipod. If so (which i'm sur you can) can you walk my through the process. thanks.
2014-08-19 7:59:44 PM
2014-08-20 3:56:03 AM
kbrooksc
Community Legend
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

Solved!! Only syncs local files

Hi, I'm new to Spotify Premium but I was under the impression that once you've added songs, you can then sync them to your ipod. After restoring my nano to factory settings, setting a playlist to available offline, and then syncing this playlist to m...

Silby
Casual Listener
Hi, I'm new to Spotify Premium but I was under the impression that once you've added songs, you can then sync them to your ipod. After restoring my nano to factory settings, setting a playlist to ava...
2014-08-19 11:27:52 PM
2014-08-20 3:44:11 AM
Silby
Casual Listener
506 Views
2 replies
0 likes

506 Views
2 replies
0 likes

Spotify Slow on iOS ( Video )

Spotify has been super slow since the not well planned release that Spotify (at least) apologized for on their app update.Ever since this then it has not been as bad as that release (sometime in April, I believe release 1.0.x), but has still been unb...

SobiborTrelinka
Casual Listener
Spotify has been super slow since the not well planned release that Spotify (at least) apologized for on their app update. Ever since this then it has not been as bad as that release (sometime in ...
2014-06-03 1:22:21 AM
2014-08-19 8:48:37 PM
jeremygoh
Community Legend
3307 Views
10 replies
2 likes
bug
buggy
iOS
ipod
slow sync

3307 Views
10 replies
2 likes

PLEASE HELP!! Lost All Starred Songs...

Hello, I am not sure what happened, but when I logged into my phone today to listen to music, all of my starred songs were gone from my playlist, Is there any way that I would be able to recover this playlist? Thanks haimsaimich

haimsaimich
Newbie
Hello, I am not sure what happened, but when I logged into my phone today to listen to music, all of my starred songs were gone from my playlist, Is there any way that I wo...
2014-08-19 4:56:04 PM
2014-08-19 5:23:05 PM
Jeffhayes
Roadie
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

Premium

My laptop has premium but it doesn't show on my I pad or iPhone why ?

Sudhakar29
Casual Listener
My laptop has premium but it doesn't show on my I pad or iPhone why ?
2014-08-18 4:02:50 PM
2014-08-18 4:58:16 PM
jeremygoh
Community Legend
402 Views
1 replies
0 likes

402 Views
1 replies
0 likes

Solved!! Radio stuck on loading symbol - ios 5.1.1

The spotify radio will not load on my iphone 4s running 5.1.1 nor will it give me the chance to search within the Radio tab of the app. I'm running on AT&T 4G I have tried with no success:Launch radio from playlist Launch radio from single song Close...

speptobie
Music Fan
The spotify radio will not load on my iphone 4s running 5.1.1 nor will it give me the chance to search within the Radio tab of the app. I'm running on AT&T 4G I have tried with n...
2012-06-21 8:59:02 PM
2014-08-18 3:20:32 PM
chrisingels
Newbie
15626 Views
128 replies
1 likes

15626 Views
128 replies
1 likes

Spotify, iOS Playlists and BMW Support...

Hi- I have a question on upcoming features for a even better integration of Spotify in iOS. I know there are plenty of messages and threads on Spotify BMW integration. My questions however are somewhat different and I haven't found a satisfying answe...

hir0pr0tagonis
Casual Listener
Hi- I have a question on upcoming features for a even better integration of Spotify in iOS. I know there are plenty of messages and threads on Spotify BMW integration. My questions however are s...
2014-08-17 11:01:57 PM
2014-08-18 6:45:13 AM
jeremygoh
Community Legend
2896 Views
1 replies
1 likes

2896 Views
1 replies
1 likes

All my music is gone! Help!

okay, so for a long time I've been using Spotify for Windows PC and had no issues. Then at one point i wanted to listen to it on an iPad (a shared iPad) and I think I made a new account. So then I went in there just today and I wanted access to all m...

bbman225
Casual Listener
okay, so for a long time I've been using Spotify for Windows PC and had no issues. Then at one point i wanted to listen to it on an iPad (a shared iPad) and I think I made a new account. So then I we...
2014-08-17 10:59:39 PM
2014-08-18 3:31:41 AM
kbrooksc
Community Legend
980 Views
5 replies
0 likes

980 Views
5 replies
0 likes

spotify free stinks.

One thing is keep some functions preserved for premium users, but other thing is preserve basic functions for premium users.I ONLY USE SPOTIFY BECAUSE ITS DESIGN

adminerous
Newbie
One thing is keep some functions preserved for premium users, but other thing is preserve basic functions for premium users. I ONLY USE SPOTIFY BECAUSE ITS DESIGN
2014-08-17 7:52:21 PM
2014-08-17 8:41:58 PM
kbrooksc
Community Legend
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Offline Playlists on iOS 8

I'm not expecting this to be fixed for now, but I'd like to say that on iOS 8 Beta 5 for both iPhone 5S and iPad Air whenever I play a song on a playlist which includes songs available for offline listening Spotify crashes. Just letting you know so t...

llamaipadfish
Casual Listener
I'm not expecting this to be fixed for now, but I'd like to say that on iOS 8 Beta 5 for both iPhone 5S and iPad Air whenever I play a song on a playlist which includes songs available for offline li...
2014-08-17 4:42:26 PM
2014-08-17 5:15:30 PM
jeremygoh
Community Legend
419 Views
1 replies
0 likes

419 Views
1 replies
0 likes

Spotify for iOS 1.5.0.2728 crashes randomly

Beginning on 8/14/14, the Spotify app for iOS crashes unexpectedly without warning. The crash occurs regardless if a song is playing or not. Sometimes, it will play for up to 10 minutes, other times it will crash and close after a minute or two. So f...

jdavidson84
Newbie
Beginning on 8/14/14, the Spotify app for iOS crashes unexpectedly without warning. The crash occurs regardless if a song is playing or not. Sometimes, it will play for up to 10 minutes, ...
2014-08-15 4:09:50 PM
2014-08-17 2:38:47 PM
jeremygoh
Community Legend
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

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