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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • bickle
  • Regular
  • 77710 Views
  • 17 replies
  • 37 likes
  • 77710 Views
  • 17 replies
  • 37 likes

Superuser Contribution Spotify crashes when I’m opening my camera

Hi everyone, lately, when I’m playing my playlist and then open camera up on my iPhone the music just stops and when I get back to the app I can see that the app skipped to next song.im not on video mode, so the music shouldn’t stop because of it.. a...

  • Newbie
  • Hi everyone,  lately, when I’m playing my playlist and then open camera up on my iPhone the music just stops and when I get back to the app I can see that the app skipped to next song. im not ...
  • AlejaR
  • Moderator
  • 798 Views
  • 3 replies
  • 0 likes
  • 798 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify track time only going backwards

Premium USA DeviceIphone 12Operating Systemios 17.6.1 My Question or IssueThe track time on spotify used the show the full length of the song, like 3:56. Now it randomly shows a countdown until the song ends, such as -3:32 and I don't know how to swi...

  • Casual Listener
  • Premium   USA   Device Iphone 12 Operating System ios 17.6.1   My Question or Issue The track time on spotify used the show the full length of the song, like 3:56. Now it ran...
  • delysid23
  • Music Fan
  • 425 Views
  • 2 replies
  • 2 likes
  • 425 Views
  • 2 replies
  • 2 likes

Superuser Contribution Selecting song to play from iPhone App connect to TV audio system

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Selecting Song 1 from my iPhone playlist to play on my TV sound system normally works by tou...

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Select...
  • Vasil
  • Moderator
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

pourrais-je reprendre l'abonnement que j'ai perdu svp ?

j'ai payé un abonnement jusqu'à décembre et au final il s'est annulé sans mon consentement et je n'ai pas reçu de remboursement également j'aimerais reprendre l'abonnement

  • Visitor
  • j'ai payé un abonnement jusqu'à décembre et au final il s'est annulé sans mon consentement et je n'ai pas reçu de remboursement également j'aimerais reprendre l'abonnement
  • Billy-J
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Assistance with Issue

Hi all. I have a constant issue with either my Spotify or iPhone 15 Pro. Recently (past 2/3months) I have noticed that the sound quality for Spotify has somewhat declined. In my car 2022 plate, even if I have the songs downloaded or streaming, the au...

  • Newbie
  • Hi all.    I have a constant issue with either my Spotify or iPhone 15 Pro.    Recently (past 2/3months) I have noticed that the sound quality for Spotify has somewhat decline...
  • Billy-J
  • Spotify Star
  • 407 Views
  • 1 replies
  • 1 likes
  • 407 Views
  • 1 replies
  • 1 likes

Superuser Contribution Return "Add to Playlist" to Three-Dot Menu in Queue and New Releases on Mobile!!

"Add to playlist" button in the Queue and New Releases section on mobile has been inexplicably removed from the expanded menu opened using the three dot button.In every other three-dot menu I saw, they're all identical (and include "add to playlist")...

  • Casual Listener
  • "Add to playlist" button in the Queue and New Releases section on mobile has been inexplicably removed from the expanded menu opened using the three dot button. In every other three-dot menu I saw...
  • Susan_GP
  • Moderator
  • 559 Views
  • 3 replies
  • 0 likes
  • 559 Views
  • 3 replies
  • 0 likes

Superuser Contribution the playlist is incomplete on iPhone

Premium, Brazil (iPhone XR)(iOS 16) the playlist on my phone is incomplete, songs don’t appearwhen I look at the same playlist on my PC the duration is longer and more songs appear

  • Visitor
  • Premium, Brazil  (iPhone XR) (iOS 16)   the playlist on my phone is incomplete, songs don’t appear when I look at the same playlist on my PC the duration is longer and more songs appea...
  • Novy
  • Moderator
  • 323 Views
  • 2 replies
  • 1 likes
  • 323 Views
  • 2 replies
  • 1 likes

Superuser Contribution Siri not working with spotify

PlanPremiumCountryCzech RepublicDeviceIphone 15Operating SystemiOS 10 My Question or IssueWhenever i ask Siri to play a song (hey siri play ...). She Responds with "Uh oh something went wrong. Please try again" and unsurprisingly it doesn't work the ...

  • Visitor
  • Plan Premium Country Czech Republic Device Iphone 15 Operating System iOS 10   My Question or Issue Whenever i ask Siri to play a song (hey siri play ...). She Responds with "Uh oh som...
  • Ivelina
  • Moderator
  • 4119 Views
  • 1 replies
  • 0 likes
  • 4119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played history skipping date label

PlanPremiumCountryItalyDeviceiPhone 12Operating SystemiOS 16.5.1 My Question or IssueI've been experiencing this issue for a little over a month and it consists of the recently played history on the Spotify app skipping a date. Basically, the songs p...

  • Casual Listener
  • Plan Premium Country Italy Device iPhone 12 Operating System iOS 16.5.1   My Question or Issue I've been experiencing this issue for a little over a month and it consists of the recent...
  • juliarafalik
  • Visitor
  • 2352 Views
  • 10 replies
  • 2 likes
  • App
    issue
    Recently Played
  • 2352 Views
  • 10 replies
  • 2 likes

Superuser Contribution Apple Watch plays wrong podcast when selected from "Your Episodes" when on LTE

PlanPremiumCountryItalyDeviceiPhone Xs, Apple Watch Series 7 LTEOperating SystemiOS 17.4, Watch OS 10.4 My Question or Issue Hello, when selecting a podcast from the "Your Episodes" section from the Apple Watch app, something strange happens: - If th...

  • Music Fan
  • Plan Premium Country Italy Device iPhone Xs, Apple Watch Series 7 LTE Operating System iOS 17.4, Watch OS 10.4   My Question or Issue   Hello, when selecting a podcast from the "...
  • Régis94
  • Casual Listener
  • 833 Views
  • 4 replies
  • 0 likes
  • Apple Watch
    LTE
    Podcasts
  • 833 Views
  • 4 replies
  • 0 likes

Superuser Contribution Apple watch

PlanPremiumCountryNew ZealandOperating SystemApple watch series 4, OS 10.6.1 My Question or IssueFor past few weeks I cannot control Spotify from my Apple Watch series 4. No volume, play/pause or skip tracks. I can seem to play/pause it from the watc...

  • Newbie
  •   Plan Premium Country New Zealand Operating System Apple watch series 4, OS 10.6.1   My Question or Issue For past few weeks I cannot control Spotify from my Apple Watch series 4....
  • Dessi
  • Moderator
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Solved!! Spotify will not play on iPad or iPhone

PlanPremiumCountryUKDeviceiPad and iPhone Operating System iOS 17 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn the past two days I have been unable to play any music on either my iPad or iPhone - though playback on my iMac is OK. I ...

  • Casual Listener
  • Plan Premium Country UK Device iPad and iPhone  Operating System iOS 17   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In the past two days I hav...
  • MateusM
  • Spotify Star
  • 593 Views
  • 5 replies
  • 0 likes
  • 593 Views
  • 5 replies
  • 0 likes

Spotify app not connecting to Chromecast devices

PlanPremiumCountryAustraliaDeviceiPhone 10Operating System(iOS 17.5.1 My Question or IssueThe last month the Spotify app has intermittently not connected to my google speakers to play audio. Also does not work with Yamaha MusicCast. haven’t had issue...

  • Regular
  • Plan Premium Country Australia Device iPhone 10 Operating System (iOS 17.5.1   My Question or Issue The last month the Spotify app has intermittently not connected to my google speaker...
  • Volki
  • Newbie
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
  • 0 likes

Superuser Contribution Auto-download episodes does not work for podcasts with paid subscriptions

PlanPremiumCountryU.S.A.DeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueAuto-downloading podcast episodes is great, but I have a paid subscription to get ad free episodes of my favorite show. These do not auto-download. I have to go to ...

  • Regular
  • Plan Premium Country U.S.A. Device iPhone XS Operating System iOS 17.5.1   My Question or Issue Auto-downloading podcast episodes is great, but I have a paid subscription to get ad fre...
  • parks1
  • Regular
  • 1682 Views
  • 9 replies
  • 0 likes
  • 1682 Views
  • 9 replies
  • 0 likes

Volume control notification spam

PlanPremiumCountrySlovakiaDeviceiPhone SE (2020)Operating SystemiOS 18 dev beta My Question or IssueLike every time a volume button is clicked when Spotify is connected to another device with active playback, the notification about the new volume con...

  • Visitor
  • Plan Premium Country Slovakia Device iPhone SE (2020) Operating System iOS 18 dev beta   My Question or Issue Like every time a volume button is clicked when Spotify is connected to an...
  • MateusM
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Why can’t I download the app on my iPhone

I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!

  • Visitor
  • I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!
  • MateusM
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Spotify controls from lock screen on iPhone

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13? I keep pressing pause or skipping tracks when I'm holding my phone and I swear I will throw this phone across the room if I miss my favourit...

  • Visitor
  • Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13?   I keep pressing pause or skipping tracks when I'm holding my phone and I swear I...
  • rafagildin
  • Visitor
  • 38569 Views
  • 8 replies
  • 6 likes
  • iphone
    iphone xr
    lock screen
  • 38569 Views
  • 8 replies
  • 6 likes