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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68329 Views
  • 16 replies
  • 37 likes
  • 68329 Views
  • 16 replies
  • 37 likes

Downloads won't play

So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help

  • Casual Listener
  • So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help 
  • Puble
  • Casual Listener
  • 351 Views
  • 3 replies
  • 0 likes
  • 351 Views
  • 3 replies
  • 0 likes

Create a playlist that only plays those songs I have added

Newbie here. I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not include. Is there a setting somewhere to change this behavior...

  • Newbie
  • Newbie here.  I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not incl...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

My Playlists are suddenly acting up!!

"Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely different song on the playlist(shuffle?) Also, I’m getting commer...

  • Newbie
  •   "Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely differ...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Anyone know why I can only play Apple Music and not Spotify in my car?

Anyone know why I can only now play Apple Music rather than Spotify through my car? Never had this problem until the last two days. I connect through my iPhone.

  • Newbie
  • Anyone know why I can only now play Apple Music rather than Spotify through my car?  Never had this problem until the last two days.  I connect through my iPhone.
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

[iOS] Shuffle

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am paying for you!!

  • Newbie
  • Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am...
  • 274 Views
  • 0 replies
  • 1 likes
  • iOS
  • 274 Views
  • 0 replies
  • 1 likes

Ending a Subscription

So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give me an option to cancel. In the app it says I’m on a ...

  • Casual Listener
  • So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give m...
  • Ijashanaa
  • Casual Listener
  • 428 Views
  • 2 replies
  • 0 likes
  • 428 Views
  • 2 replies
  • 0 likes

Turn off recommended songs

I am a premium user and I would like to turn off recommended songs in playlists. I’m on a data plan and I don’t want to hear that stuff.

  • Newbie
  • I am a premium user and I would like to turn off recommended songs in playlists.  I’m on a data plan and I don’t want to hear that stuff.
  • 892 Views
  • 0 replies
  • 2 likes
  • 892 Views
  • 0 replies
  • 2 likes

Superuser Contribution Every week it deletes all my songs

It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. This has happened at least five times in the past few ...

  • Newbie
  • It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. Thi...
  • Melody
  • Spotify
  • 520 Views
  • 4 replies
  • 0 likes
  • 520 Views
  • 4 replies
  • 0 likes

Music not playing through headphones

Hey everyone, With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?

  • Casual Listener
  • Hey everyone,   With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?
  • dag21
  • Casual Listener
  • 30863 Views
  • 5 replies
  • 4 likes
  • 30863 Views
  • 5 replies
  • 4 likes

You’re Offline

I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded. Everytime I want to make a search, access the home and browse buttons I get the same bla...

  • Casual Listener
  • I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded.  Everytime I want to make a sea...
  • PabloSC
  • Casual Listener
  • 1077 Views
  • 1 replies
  • 0 likes
  • 1077 Views
  • 1 replies
  • 0 likes

Cant play music through Bluetooth in ford focus 2016

I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems

  • Newbie
  • I can’t play music at all from spotify in my car since updating to iso 11 my friend also tried connecting there iphone 8 which didn’t work but other phones work is any one else getting problems 
  • 756 Views
  • 0 replies
  • 0 likes
  • 756 Views
  • 0 replies
  • 0 likes

I can’t see an album anymore

So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still does to my friends. How can I fix that ?!

  • Newbie
  • So I’m Brazilian and I followed Pablo Vittar a while back. The other day I was looking for his music and I couldn’t find it. I found like 3 and his album doesn’t appear to me anymore. And it still do...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Albums are not sectioned in Artists under Your Library on iOS

ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Facelift is separated with the album artwork on top.ON iOS...

  • Newbie
  • ON Android, in your library, under artists, each album is separated into sections by a little partition of the album artwork. eg Alice In Chains has Jar of Flies with the artwork on top, then Fa...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Cannot login today

Hi, I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background. Please help! I use spotify everyday all day!

  • Newbie
  • Hi,   I got the iPhone 8 Plus and when I opened Spotify for the first time, the app will not let me login in. It is stuck on the create a new account and login page with the moving background....
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Not working

So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my downloaded songs but when I press on a song I want to h...

  • Casual Listener
  • So, I recently joined the Spotify community and got a 7 day free trial. I downloaded all my favorite songs so I could listen to them wherever I was, a week after, my trial ended. Now, I go to my down...
  • SonicSpeedy
  • Casual Listener
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

Overheating iphone

I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help? And yes, i have reinstalled twice and got last ver...

  • Newbie
  • I would love to update to premium, but my iPhone is overheating even with free version... lost 50% of battery during one workout. When i use different streaming app 10-15%. I got iPhone 7. Some help?...
  • 632 Views
  • 0 replies
  • 0 likes
  • Battery performance
    Overheating
  • 632 Views
  • 0 replies
  • 0 likes

Music playing on iphone when I try to play it on my Dell laptop

This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify updates (Version 8.4.20). I basically cannot play spotify...

  • Newbie
  • This has happened a few times. When I try to play spotify on my laptop (with headphones or without) it doesn't play on my laptop and instead plays on my iPhone 6. Both have the current Spotify update...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

Keeps stopping mid song

When playing a song it goes mute mid song. Not logged into any other devices.

  • Visitor
  • When playing a song it goes mute mid song. Not logged into any other devices.
  • jmdesin892
  • Roadie
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes