Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52562 Views
16 replies
36 likes

52562 Views
16 replies
36 likes

Superuser Contribution Change Order of Tracks in favorite playlist

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 16.5 Hi, so I have the native favorite playlist and when I tap the heart the track is being added to it. On my Mac they are all in the right order, but on my iPhone they are exactly the othe...

MiWo
Casual Listener
Plan Premium Country Germany Device iPhone 11 Operating System iOS 16.5 Hi, so I have the native favorite playlist and when I tap the heart the track is being added to it. On m...
2023-06-02 3:11:34 PM
2023-06-13 10:45:02 PM
OscarDC
Moderator
1054 Views
5 replies
0 likes

1054 Views
5 replies
0 likes

Superuser Contribution Jeg har nå abonnert på Premium Duo. Hvordan får jeg oppgradert appen på iOS

Jeg ønsker hjelp til å oppgradere appen (iOS) til mitt Premium Duo abonnement. Hvordan gjør jeg det? Det er telefonene vi benytter til å spille av musikk.

New user
Visitor
Jeg ønsker hjelp til å oppgradere appen (iOS) til mitt Premium Duo abonnement. Hvordan gjør jeg det? Det er telefonene vi benytter til å spille av musikk.
2022-06-17 5:26:09 PM
2023-06-13 7:52:35 PM
AlejaR
Moderator
375 Views
3 replies
0 likes

375 Views
3 replies
0 likes

Superuser Contribution spotify and facebook logged out

hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?

user-removed
Visitor
hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?
2023-06-12 11:44:59 PM
2023-06-13 10:51:27 AM
Alex
Spotify Legend
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Superuser Contribution I’m premium account But still ads

PlanPremiumCountryUS Device(iPhone 12Operating System(iOS 12.1 My Question or Issue I’m premium accountBut ads(both of audio or visual ads) while listening to regular music content I tried this logging out > restarting your device > logging back in t...

Hope7782
Casual Listener
Plan Premium Country US Device (iPhone 12 Operating System (iOS 12.1 My Question or Issue I’m premium account But ads(both of audio or visual ads) while listening to...
2022-09-15 10:28:10 AM
2023-06-12 12:44:27 PM
Not applicable
389 Views
4 replies
0 likes

389 Views
4 replies
0 likes

Search bar and the download button are all gone in the liked song playlist.

After the update, the search bar, filters, and download button in my liked songs disappeared. I have to manually search a song I want to find, making the liked songs playlist practically useless at this point considered in have 2k+ songs in there.

twocharacterslong2
Casual Listener
After the update, the search bar, filters, and download button in my liked songs disappeared. I have to manually search a song I want to find, making the liked songs playlist practically useless at t...
2023-03-15 7:42:19 AM
2023-06-12 7:15:28 AM
Not applicable
4447 Views
4 replies
5 likes

4447 Views
4 replies
5 likes

Superuser Contribution I upgrade my sptify to premium but it still doesn’t work?

I payed for the premium but my account still on the fee subscription?!!!

New user
Visitor
I payed for the premium but my account still on the fee subscription?!!!
2023-06-10 7:44:48 PM
2023-06-11 7:56:56 PM
AlejaR
Moderator
252 Views
1 replies
0 likes

252 Views
1 replies
0 likes

Superuser Contribution "Something went wrong" when using Hey Siri to play a song

PlanPremiumCountryUSDeviceiPhone 14 Pro MaxOperating SystemiOS 16.5My Question or IssueWhen I use "Hey Siri" to play a song through Spotify, I initially get an error, and a message that "something went wrong." When I try a second time right after, it...

User262
Newbie
Plan Premium Country US Device iPhone 14 Pro Max Operating System iOS 16.5 My Question or Issue When I use "Hey Siri" to play a song through Spotify, I initially get an error, and a ...
2023-06-08 4:45:18 PM
2023-06-11 8:51:08 AM
Dian
Spotify Legend
1391 Views
1 replies
0 likes

1391 Views
1 replies
0 likes

Superuser Contribution (Spotify free) songs from search won’t play

Whenever I search a song on spotify and click on it, it sends me to a blank page that says “something went wrong, have another go?” with a reload option below it. It doesn’t work no matter how many times I reload. My internet connection is 100% fine ...

cpatt0n3
Visitor
Whenever I search a song on spotify and click on it, it sends me to a blank page that says “something went wrong, have another go?” with a reload option below it. It doesn’t work no matter how many t...
2023-06-08 6:12:58 AM
2023-06-11 8:49:17 AM
Dian
Spotify Legend
1378 Views
7 replies
0 likes

1378 Views
7 replies
0 likes

Why can’t i see the lyrics?

When i click on any song i can’t see the lyrics like i usually can.

yvbj
Casual Listener
When i click on any song i can’t see the lyrics like i usually can.
2023-06-10 11:42:54 AM
2023-06-10 12:43:29 PM
MintPixels
Casual Listener
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Superuser Contribution Recently played and searched song doesn’t display when I click on it

I clicked on my recently played song and itdidn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. Does anyone know how to fix this? Because I’ve tried updating ...

SardorT1196
Newbie
I clicked on my recently played song and it didn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. D...
2023-06-08 6:29:44 AM
2023-06-09 8:49:03 PM
Eni
Moderator
386 Views
1 replies
0 likes
Other

386 Views
1 replies
0 likes

Solved!!Superuser Contribution How to remove ALL downloaded songs

I have reached limit for downloaded songs and was wondering if there is anyway for me to just delete all of them easily? I do not want to waste my time deleting each and every downloaded album/song, that would take way too long.

Sheyenne
Newbie
I have reached limit for downloaded songs and was wondering if there is anyway for me to just delete all of them easily? I do not want to waste my time deleting each and every downloaded album/song, ...
2018-04-10 2:56:09 PM
2023-06-09 6:43:03 PM
OscarDC
Moderator
10913 Views
5 replies
0 likes

10913 Views
5 replies
0 likes

Why aren't my playlists not staying in the custom order I put them in?

Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to some irrelevant order. Not sure why the playlists w...

elenex
Casual Listener
Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to ...
2023-06-09 6:14:18 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Superuser Contribution Playback Continuously Skipping Backwards

PlanPremium CountryUSA DeviceiPhone SE (2020) Operating SystemiOS 16.4.1 My Question or Issue(Spotify Version 8.8.26)When holding down the (<<) button on the iOS Lock Screen to rewind 10s, the app continues skipping backwards continuously, even after...

pineapple1998
Regular
Plan Premium Country USA Device iPhone SE (2020) Operating System iOS 16.4.1 My Question or Issue (Spotify Version 8.8.26) When holding down the (<<) b...
2023-04-15 4:53:37 PM
2023-06-09 5:54:34 PM
OscarDC
Moderator
1875 Views
13 replies
1 likes

1875 Views
13 replies
1 likes

Superuser Contribution Albums not loading

PlanPremium FamilyCountryUSADeviceIphone XOperating SystemIOS 12.2 My Question or Issue Albums not loading. I am just getting a blank black screen. I can only play music from artist popular list or playlists. If reloading spotify, I get an error mess...

ryan36_1
Newbie
Plan Premium Family Country USA Device Iphone X Operating System IOS 12.2 My Question or Issue Albums not loading. I am just getting a blank black screen. I can only play mus...
2019-05-03 3:19:23 PM
2023-06-08 8:05:43 AM
ej808
Visitor
6179 Views
20 replies
21 likes

6179 Views
20 replies
21 likes

Family Plan keeps switching devices still

PlanPremium FamilyCountryUSDeviceIphone 13 Pro & Google Home My Question or IssueBeen a long time Spotify User with a premium family plan. I have a google home device my daughter uses in her bedroom and every time she tells it to play music it will c...

brian-204
Newbie
Plan Premium Family Country US Device Iphone 13 Pro & Google Home My Question or Issue Been a long time Spotify User with a premium family plan. I have a google home device my daug...
2023-06-06 8:18:21 PM
2023-06-08 3:15:17 AM
Prague
Spotify Star
4392 Views
1 replies
2 likes

4392 Views
1 replies
2 likes

Superuser Contribution You are now being redirected

PlanFamily Premium CountryUSA DeviceiPhone 14 ProOperating SystemiOS 16.1 Issue: every single time i minimize the app to do other things on my phone and go back to the app i get the message (see attached) it's driving me nuts i've cleared cache, did...

emp93
Regular
Plan Family Premium Country USA Device iPhone 14 Pro Operating System iOS 16.1 Issue: every single time i minimize the app to do other things on my phone and go bac...
2022-10-26 6:04:22 PM
2023-06-07 4:09:20 PM
Novy
Moderator
20135 Views
80 replies
17 likes

20135 Views
80 replies
17 likes

Superuser Contribution Can't duplicate song on a playlist

PlanPremiumCountryUSADeviceiPhone 14Operating System(iOS 16.5 My Question or IssueI'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to be resolved. As a dedicated user of six years now, it's really frustrating h...

nanapeels
Newbie
Plan Premium Country USA Device iPhone 14 Operating System (iOS 16.5 My Question or Issue I'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to ...
2023-06-06 4:46:17 AM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Bring Back Messages

Dear Spotify, Please bring back the messages function. This feature was one of the best parts about Spotify. So oftern, there are songs that we would like to share with a friend (and not our whole feed). Thanks, A very concerned user

baghdaey
Regular
Dear Spotify, Please bring back the messages function. This feature was one of the best parts about Spotify. So oftern, there are songs that we would like to share with a friend (and n...
2017-02-23 6:12:55 PM
2023-06-05 6:15:58 PM
SavanahLynn
Newbie
2655 Views
9 replies
34 likes
messages

2655 Views
9 replies
34 likes

Can't find Preferences in Settings on my iPhone.. help please

user-removed
Visitor
2017-01-08 4:18:03 AM
2023-06-05 6:13:21 PM
dtrujillo805
Visitor
9782 Views
2 replies
0 likes

9782 Views
2 replies
0 likes

iOS iPhone app went back to old version?

PlanPremiumCountryUS My Question or IssueAbout a month ago, my iPhone Spotify app updated to a version that I liked a lot. It included a new feature that showed notifications when someone liked or followed your playlists. A few days ago, it went back...

Toysintheattic82
Newbie
Plan Premium Country US My Question or Issue About a month ago, my iPhone Spotify app updated to a version that I liked a lot. It included a new feature that showed notifications when so...
2023-06-04 12:59:29 PM
2023-06-05 1:09:38 PM
Robert3342
Casual Listener
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

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