Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69961 Views
16 replies
37 likes

69961 Views
16 replies
37 likes

Superuser Contribution Where did all my music access on Home go? Only have podcasts now as of yesterday

PlanPremiumCanada Device(iPhone 14pro, MacAir 2019Operating System(iOS 16.5.1, Ventura 13.4.1) My Question or IssueWhere did access to music go on Home. Its all podcasts now on my iPhone and my Desktop on MacAir as of July 25, 2023

Satori007
Regular
Plan Premium Canada Device (iPhone 14pro, MacAir 2019 Operating System (iOS 16.5.1, Ventura 13.4.1) My Question or Issue Where did access to music go on Home. Its all podcasts...
2023-07-26 4:27:33 PM
2023-07-26 7:20:05 PM
Satori007
Regular
413 Views
4 replies
0 likes

413 Views
4 replies
0 likes

Superuser Contribution Why is smart shuffle breaking my queue?

The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried logging out and redownloading the app.

k0rds
Newbie
The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried loggi...
2023-01-24 4:20:34 AM
2023-07-26 2:26:11 PM
1inchD
Visitor
1000 Views
3 replies
4 likes

1000 Views
3 replies
4 likes

Superuser Contribution Shared links keep opening the same album for me, even if the links are different.

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueWhenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBODI on my iPhone app. If I try and open the same link on my safari browser on ...

ant_music
Visitor
Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16 My Question or Issue Whenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBOD...
2023-07-25 6:20:06 PM
2023-07-26 7:43:24 AM
Dian
Spotify Legend
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Superuser Contribution Car Play problem

be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anyone else had a problem using Spotify in your car via an iPh...

caldwellcwhitlock
Newbie
be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) M...
2023-07-22 3:57:04 PM
2023-07-26 7:17:22 AM
Dian
Spotify Legend
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

Solved!!Superuser Contribution Can not sync local songs from Mac to iPhone

I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone. So far I've tried:- turning off the firewall on my Mac- completely reinstalling Spotify on my Mac and iPhone pe...

joeblynch
Casual Listener
I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone. So far I've tried: - turning off the firewall on m...
2021-01-05 1:41:35 AM
2023-07-25 11:50:43 PM
OscarDC
Moderator
3537 Views
6 replies
0 likes

3537 Views
6 replies
0 likes

Shortcuts on home screen nerver changes!

PlanPremium DuoCountryDenmarkDeviceiPhone 11 PeoOperating SystemiOS 16.5.1 (c) My Question or IssueI’ve User Spotify for almost six years, and frist it updated short cuts on the home screen, but then it stopped working every where else but using web ...

Briantheodor
Regular
Plan Premium Duo Country Denmark Device iPhone 11 Peo Operating System iOS 16.5.1 (c) My Question or Issue I’ve User Spotify for almost six years, and frist it updated short cuts on ...
2023-07-25 5:08:58 PM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Superuser Contribution Shuffle only works on wifi

I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi. I have deleted the app multiple times, and reinstalled. Updated my phone, etc. Wha...

raechelkxo
Newbie
I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi. I have deleted the app...
2023-03-24 11:08:34 PM
2023-07-25 3:08:32 PM
Alex
Spotify Legend
1248 Views
9 replies
0 likes

1248 Views
9 replies
0 likes

iOS app crashing when disconnecting from car

PlanPremiumCountryUnited StatesDeviceiPhone 12/Car thingOperating SystemiOS 16.5.1 My Question or IssueWhen getting out of my car, the app continues to play, the iOS media controls fail to respond and the app UI freezes, requiring a force quit to end...

Jakeg451
Newbie
Plan Premium Country United States Device iPhone 12/Car thing Operating System iOS 16.5.1 My Question or Issue When getting out of my car, the app continues to play, the iOS ...
2023-07-24 4:22:32 PM
2023-07-25 11:48:14 AM
ofornaerypti
Casual Listener
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Superuser Contribution Spotify randomly stops music every 30-40 seconds

PlanPremiumCountryIsraelDeviceiPhone 11Operating SystemiOS 16.3.1 My Question or Issuehey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really annoying and I don’t know what to do anymore I tried everything restarting ...

Re65
Newbie
Plan Premium Country Israel Device iPhone 11 Operating System iOS 16.3.1 My Question or Issue hey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really...
2023-03-21 12:18:06 AM
2023-07-25 9:31:31 AM
kujing
Visitor
379 Views
2 replies
0 likes

379 Views
2 replies
0 likes

songs liked before a certain update dont trigger now playing when opening app on ios

PlanPremiumCountryUnited StatesDevice(iPhone 12 Pro)Operating System(iOS 16.5.1) My Question or Issuei couldnt fit the whole thing in the subject but idk how to shorten it. i play a song on pc and go on my phone to get the link for the song to send i...

31dnsfekdnkdwsogg4p
Casual Listener
Plan Premium Country United States Device (iPhone 12 Pro) Operating System (iOS 16.5.1) My Question or Issue i couldnt fit the whole thing in the subject but idk how to shorten it. i...
2023-07-25 7:14:09 AM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

Superuser Contribution One episode of aPodcast won’t play. It’s China Unscripted #210

I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:00. I can skip ahead, but it freezes on that time s...

ashman6453
Casual Listener
I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:...
2023-07-13 5:54:03 PM
2023-07-24 5:43:45 PM
Bish26
Visitor
565 Views
4 replies
0 likes

565 Views
4 replies
0 likes

Cómo instalo Spotify en IOS 9.3.5 sin haber tenido nunca una cuenta Apple??

Estoy intentanto instalar Spotify en un iPad viejo que me han regalado con IOS 9.3.5 y me dice que no puedo sino tengo IOS 10, pero es incompatible.Tampoco puedo hacerlo desde la cuenta apple, porque es nueva y nunca he tenido una antes.Se puede de a...

Felipealcover69
Visitor
Estoy intentanto instalar Spotify en un iPad viejo que me han regalado con IOS 9.3.5 y me dice que no puedo sino tengo IOS 10, pero es incompatible. Tampoco puedo hacerlo desde la cuenta apple, porq...
2019-09-08 1:55:41 PM
2023-07-24 4:53:55 PM
pablomgy17
Visitor
44619 Views
5 replies
0 likes

44619 Views
5 replies
0 likes

Superuser Contribution Can't remove a song from liked songs.

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueI accidentally liked a song from one of my local files playlists. Except, it wont remove from my liked songs. I deleted the p...

user-removed
Visitor
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Question or Issue I accidentally liked a song from one of my local ...
2020-04-20 1:48:53 AM
2023-07-24 2:48:19 AM
HGAdam
Newbie
6006 Views
5 replies
1 likes

6006 Views
5 replies
1 likes

Solved!!Superuser Contribution Downloading a plalist on my phone skippes songs from local files

PlanPremiumCountrySwedenDeviceiPhone SE 2020Operating SystemiOS 16.5.1 My Question or IssueI have made a playlist with songs from local files on my computer. When trying to download the playlist on my phone all of the songs from local files are skipp...

August_e
Casual Listener
Plan Premium Country Sweden Device iPhone SE 2020 Operating System iOS 16.5.1 My Question or Issue I have made a playlist with songs from local files on my computer. When trying to d...
2023-07-16 8:30:09 PM
2023-07-22 11:06:25 PM
Wuffles__
Regular
1025 Views
10 replies
0 likes
download
local files

1025 Views
10 replies
0 likes

Solved!!Superuser Contribution I cannot log in on the app

I logged out of Spotify on my iphone last night so that I could do something on my children's account. When I went to log back into my account today it won't let me back in. I usually hit "connect with Facebook" and have never had a problem with it. ...

taaly
Visitor
I logged out of Spotify on my iphone last night so that I could do something on my children's account. When I went to log back into my account today it won't let me back in. I usually hit "connect wi...
2020-04-09 9:11:33 PM
2023-07-22 1:48:34 AM
Eni
Moderator
40234 Views
19 replies
2 likes

40234 Views
19 replies
2 likes

Solved!!Superuser Contribution Fast Forward/Rewind was removed and no longer works when holding down the forward/back arrow

The latest update (8.8.28.416) broke the fast forward/rewind buttons when holding down the forward/back arrows, making it impossible to use this on CarPlay/in the car. Why was this removed?! Add it back please! Makes Spotify unusable to me!

nross33
Casual Listener
The latest update (8.8.28.416) broke the fast forward/rewind buttons when holding down the forward/back arrows, making it impossible to use this on CarPlay/in the car. Why was this removed?! Add it b...
2023-04-21 2:21:12 AM
2023-07-21 5:50:32 PM
Eni
Moderator
23680 Views
40 replies
6 likes

23680 Views
40 replies
6 likes

BMW Carplay - sound level of Spotify

Belgium DeviceIphone Hi All,Does anybody have the same experience with BMW & CarPlay. I have a BMW X2 from 2 years ago. And the Spotify via Carplay works fine, but the volume is very very low. The normal sound level is already nice & clear and high o...

gd11_be
Casual Listener
Belgium Device Iphone Hi All, Does anybody have the same experience with BMW & CarPlay. I have a BMW X2 from 2 years ago. And the Spotify via Carplay works fine, b...
2023-07-18 5:30:22 PM
2023-07-20 5:25:42 PM
gd11_be
Casual Listener
587 Views
3 replies
0 likes

587 Views
3 replies
0 likes

Add views and timestamp on iPad

I found having the timestamp and views was very convenient - one can only see the amount of views/listens on the top 5 songs of the artist’s profile.

Saskia_Lackner
Regular
I found having the timestamp and views was very convenient - one can only see the amount of views/listens on the top 5 songs of the artist’s profile.
2023-07-20 5:47:41 AM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Offline Download

Spotify App Version8.8.52.521Operating SystemiOS 16.5. (c)Issuewhen downloading song to save offline; counter of number of songs left gets stuck and does not advance even though more songs seem to download

mdellapina
Newbie
Spotify App Version 8.8.52.521 Operating System iOS 16.5. (c) Issue when downloading song to save offline; counter of number of songs left gets stuck and does not advance even though more songs ...
2023-07-17 8:16:21 AM
2023-07-20 1:41:14 AM
rtpacis
Regular
950 Views
2 replies
1 likes

950 Views
2 replies
1 likes

i can't download my liked songs to listen without wifi

i had some trouble with my payment method and already changed cards, but i lost all of my downloaded songs to listen without wifi and now that i'm premium again, i cant download my "liked songs" like, the arrow to download all of the 1232 songs it's ...

audetrevino
Visitor
i had some trouble with my payment method and already changed cards, but i lost all of my downloaded songs to listen without wifi and now that i'm premium again, i cant download my "liked songs" like...
2023-07-18 7:36:48 PM
2023-07-19 11:26:31 PM
ToolboxT
Roadie
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

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