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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70360 Views
  • 16 replies
  • 37 likes
  • 70360 Views
  • 16 replies
  • 37 likes

Superuser Contribution Art cover freezes

Hi, I have many problems with my spotify app since a few weeks:1) the art cover is not refreshed when the song ended2) the downloaded tracks are not available offline and I still have 3 gb of free space3) with 2 bars in 4g signal, a song won't play w...

  • Casual Listener
  • Hi, I have many problems with my spotify app since a few weeks: 1) the art cover is not refreshed when the song ended 2) the downloaded tracks are not available offline and I still have 3 gb of fre...
  • VictorPerez
  • Casual Listener
  • 276 Views
  • 2 replies
  • 0 likes
  • 276 Views
  • 2 replies
  • 0 likes

Subscription renewal

I renewed my premium subscription through iTunes but on the Spotify app/on my Spotify account it says that I only have a free subscription and won't let me play any of my music normally. Tried logging out and deleting the app, even paid for the subsc...

  • Newbie
  • I renewed my premium subscription through iTunes but on the Spotify app/on my Spotify account it says that I only have a free subscription and won't let me play any of my music normally. Tried loggin...
  • Maxim
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

iPad app won't login

I get an error message saying I have already created an account with this user name when I try to log in.

  • Regular
  • I get an error message saying I have already created an account with this user name when I try to log in.
  • kirashi
  • Community Legend
  • 910 Views
  • 6 replies
  • 0 likes
  • 910 Views
  • 6 replies
  • 0 likes

Solved!! Spotify stops playing after each song

Hello everyone, I am a Premium User of Spotify and have a huge problem since 2-3 Weeks with my Spotify.I use it on 3 devices: - My Dekstop PC (dont know, newest i guess, last login yesterday)- My Android Tablet (4.4.0.1008)- My iPhone (4.7.0.985) The...

  • Casual Listener
  • Hello everyone,   I am a Premium User of Spotify and have a huge problem since 2-3 Weeks with my Spotify. I use it on 3 devices:   - My Dekstop PC (dont know, newest i guess, last logi...
  • Paul26
  • Newbie
  • 1054 Views
  • 3 replies
  • 0 likes
  • 1054 Views
  • 3 replies
  • 0 likes

Solved!! Saved Songs

When I save songs I can't find them in my playlist or anywhere. Where are my saved songs?

  • Newbie
  • When I save songs I can't find them in my playlist or anywhere. Where are my saved songs?
  • Bittencourt
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

No puedo agregar subcripcion

Hola consulta siempre me he suscrito a spotify premium mediante páginas web que ofrecen el producto el tema es que ahora compre la suscripción de un año pero no me deja me dice que no puedo agregar más códigos ya que he agregado más de 2 en 12 meses ...

  • Newbie
  • Hola consulta siempre me he suscrito a spotify premium mediante páginas web que ofrecen el producto el tema es que ahora compre la suscripción de un año pero no me deja me dice que no puedo agregar m...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Solved!! all music is grayed out can only shuffle play before I could tap a song and it would play?

After my free premium trial ended all the music is grayed out and only allows me to shuffle play and when I click on a song it says it is a premium feature. I am connected to the internet. Before my free premium trial started I could pick any song an...

  • Newbie
  • After my free premium trial ended all the music is grayed out and only allows me to shuffle play and when I click on a song it says it is a premium feature. I am connected to the internet. Before my ...
  • ErikG
  • Roadie
  • 1077 Views
  • 2 replies
  • 0 likes
  • 1077 Views
  • 2 replies
  • 0 likes

iTunes Gift Card for Spotify Premium.

Am I able to use a $25 iTunes Gift Card for Spotify Premium for a few months?

  • Newbie
  • Am I able to use a $25 iTunes Gift Card for Spotify Premium for a few months?
  • Maxim
  • Spotify Star
  • 4101 Views
  • 2 replies
  • 0 likes
  • 4101 Views
  • 2 replies
  • 0 likes

My Spotify doesn't show images from Songs or Albums.

Since I changed from Iphon (5 to 6S) My Spotify doesn't show images from Songs or Albums. What can I do? According my App the songs are downloaded. Please your support.

  • Newbie
  • Since I changed from Iphon (5 to 6S) My Spotify doesn't show images from Songs or Albums. What can I do? According my App the songs are downloaded. Please your support.
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

iPhone app crash

Hello, when I play music through my iPhone, usually in the car, connected to the radio by an aux cord the app will crash/ shut down randomly. It does it almost every day, and I don't know how to stop it.suggestions?

  • Newbie
  • Hello, when I play music through my iPhone, usually in the car, connected to the radio by an aux cord the app will crash/ shut down randomly. It does it almost every day, and I don't know how to stop...
  • ErikG
  • Roadie
  • 346 Views
  • 3 replies
  • 1 likes
  • 346 Views
  • 3 replies
  • 1 likes

Do I really have to download all of my music library onto my phone through the internet???

I've been trying to find a way to sync my local music library onto my phone without using the internet. I have about 8,000 songs and I don't want to download all of these (it'll take forever on my internet) and also want to avoid filling up my spotif...

  • Regular
  • I've been trying to find a  way to sync my local music library onto my phone without using the internet. I have about 8,000 songs and I don't want to download all of these (it'll take forever on...
  • pattisoncameron
  • Regular
  • 3033 Views
  • 7 replies
  • 0 likes
  • 3033 Views
  • 7 replies
  • 0 likes

Spotify not working with Ford Sync2

I have a 2015 Ford Focus with ford sync. iPhone 7 with iOS 10.2. Spotify 6.8.Before this latest version of Spotify I could control Spotify via my ford touch screen. I can't with 6.8 and can only play back music via Bluetooth. The app is no longer rec...

  • Newbie
  • I have a 2015 Ford Focus with ford sync. iPhone 7 with iOS 10.2. Spotify 6.8. Before this latest version of Spotify I could control Spotify via my ford touch screen. I can't with 6.8 and can only ...
  • 1091 Views
  • 0 replies
  • 0 likes
  • 1091 Views
  • 0 replies
  • 0 likes

Restarting Spotify App removes downloaded songs

Hi, I have an iphone 5c, running ios v 9.3.4. I've have the spotify app installed and downloaded all of my songs in my library using the download toggle switch. I see the green arrows beside each song which should mean they are downloaded. Turning th...

  • Newbie
  • Hi,   I have an iphone 5c, running ios v 9.3.4.  I've have the spotify app installed and downloaded all of my songs in my library using the download toggle switch.  I see the green a...
  • edsimmonds26
  • Newbie
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

After a restore, I get the "3 devices" message, and all my songs are wiped

I recently backed up my iPod touch, erased all content and apps, and restored it from the backup. When I opened Spotify to listen to some music, I got the infamous message about having music on more than 3 devices and that all offline content would b...

  • Casual Listener
  • I recently backed up my iPod touch, erased all content and apps, and restored it from the backup. When I opened Spotify to listen to some music, I got the infamous message about having music on more ...
  • MacBone
  • Casual Listener
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

"Your account is being used somewhere else"

First of all: f**ck this service for being so expensive and being so bad at helping users.With that out of the way, here's the problem. When playing music on my iphone spotify keeps pausing my songs saying that the account is being used elsewhere. I ...

  • Newbie
  • First of all: f**ck this service for being so expensive and being so bad at helping users. With that out of the way, here's the problem. When playing music on my iphone spotify keeps pausing my song...
  • mnomer
  • Casual Listener
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Fast Playback Bug

Suddenly ALL song sound High pitched and faster than usual. Restarting the app doesn't help and after reinstalling the problem reappears a few days forward. Action needed NOW.

  • Newbie
  • Suddenly ALL song sound High pitched and faster than usual. Restarting the app doesn't help and after reinstalling the problem reappears a few days forward. Action needed NOW.
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Volume changes from one track to the next. Need a solution, PLEASE!!!

On both my iMac and iPhone 7, I'll play an album that I've saved (not streaming, in other words) and the first track will be great. The second and subsequent tracks will be at about 50% volume. Turning up the volume on my device doesn't really solve ...

  • Casual Listener
  • On both my iMac and iPhone 7, I'll play an album that I've saved (not streaming, in other words) and the first track will be great. The second and subsequent tracks will be at about 50% volume. Turni...
  • skhan007
  • Casual Listener
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Can't find local files

I have been using local files from my computer ever since I got premium last year. I don't know if this has to do with a recent Spotify update, but the "Local Files" tab is not longer under the "Playlists" tab. I've searched everywhere on the interne...

  • Casual Listener
  • I have been using local files from my computer ever since I got premium last year. I don't know if this has to do with a recent Spotify update, but the "Local Files" tab is not longer under the "Play...
  • stevenabbs
  • Casual Listener
  • 604 Views
  • 3 replies
  • 0 likes
  • 604 Views
  • 3 replies
  • 0 likes

Solved!! Can't log in on my iPhone

I am unable to log into spotify on my iPhone. I have no problem logging in on my computer but every time I try to log in on my phone I get an error message that says "you've already created an account with this email address". I was told I have a dup...

  • Regular
  • I am unable to log into spotify on my iPhone. I have no problem logging in on my computer but every time I try to log in on my phone I get an error message that says "you've already created an accoun...
  • mariaGE
  • Casual Listener
  • 726 Views
  • 5 replies
  • 0 likes
  • 726 Views
  • 5 replies
  • 0 likes

Can't find my all saved songs

Hey gus.I have an iPod 6. gen. just bougt it for easy use spotify but after last update, i cant find my all saved songs whics shown on pitcute. Do i need save them one by one again? It will took 3 days! Please help.Love from Turkey

  • Regular
  • Hey gus. I have an iPod 6. gen. just bougt it for easy use spotify but after last update, i cant find my all saved songs whics shown on pitcute. Do i need save them one by one again? It will took 3 ...
  • Cemdemir
  • Regular
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes