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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52536 Views
  • 16 replies
  • 36 likes
  • 52536 Views
  • 16 replies
  • 36 likes

Scrobbling from iphone app not working

My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years now on various generations of the iphone and spotify app...

  • Newbie
  • My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years ...
  • user-removed
  • Not applicable
  • 732 Views
  • 1 replies
  • 0 likes
  • iphone app
    last.fm
    Last.fm for Spotify
    last.fm scrobble
    scrobble
    scrobbling
  • 732 Views
  • 1 replies
  • 0 likes

Solved!! iPhone App Will NOT Play Music

Hi Spotify Community,I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that techies generally suggest) - but music just will NOT p...

  • Music Fan
  • Hi Spotify Community, I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that t...
  • laura_jane0
  • Music Fan
  • 1424 Views
  • 18 replies
  • 0 likes
  • 1424 Views
  • 18 replies
  • 0 likes

Can't login

Hello Spotify, Maybe you can help me. i cant log in with my facebook and also with my username and password, he says thats incorrect and every time he says that my username and password incorrect is. PLEASE HELP ME

  • Casual Listener
  • Hello Spotify,   Maybe you can help me.   i cant log in with my facebook and also with my username and password, he says thats incorrect and every time he says that my username and pass...
  • musiccornercv
  • Roadie
  • 265 Views
  • 3 replies
  • 0 likes
  • 265 Views
  • 3 replies
  • 0 likes

Spotify crashes when syncing songs on iPhone

I've owned several iphones over the last few years and Spotify has the same proble onevery single one. As soon as Spotify opens and starts downloading songs, it crashes. It can download about 5 songs before it crashes. I've contacted Spotify and gone...

  • Casual Listener
  •  I've owned several iphones over the last few years and Spotify has the same proble onevery single one. As soon as Spotify opens and starts downloading songs, it crashes. It can download about 5...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Cluttered UI on iOS

The "upcoming" list on iOS (iPhone 6s, iOS 10) is super cluttered at the top, and probably should be spaced out at least a little. In the picture you can see that the "coming up" text overlaps the "now playing" spot.

  • Casual Listener
  • The "upcoming" list on iOS (iPhone 6s, iOS 10) is super cluttered at the top, and probably should be spaced out at least a little. In the picture you can see that the "coming up" text overlaps the "n...
  • 386 Views
  • 0 replies
  • 0 likes
  • Clutter
  • 386 Views
  • 0 replies
  • 0 likes

Cobrança Indevida

Em 21/12/2016 fiz a assinatura do Spotify na promoção de R$ 1,99 por 3 meses, todavia visualizando hoje minha fatura descobri que o valor cobrado foi de R$ 199,00.Quero cancelar... nem usei o aplicativo e o valor é um absurdo!Erika Ferreira

  • Newbie
  • Em 21/12/2016 fiz a assinatura do Spotify na promoção de R$ 1,99 por 3 meses, todavia visualizando hoje minha fatura descobri que o valor cobrado foi de R$ 199,00. Quero cancelar... nem usei o aplic...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Where do I find my offline content?

I know I downloaded one or two albums for offline listening but I have so many albums I don't know which ones they are. Is there any way to check just for offline content?

  • Casual Listener
  • I know I downloaded one or two albums for offline listening but I have so many albums I don't know which ones they are. Is there any way to check just for offline content?
  • Gaberla4
  • Casual Listener
  • 479 Views
  • 6 replies
  • 0 likes
  • 479 Views
  • 6 replies
  • 0 likes

...

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my iphone also my little girls mails. So also the mail...

  • Casual Listener
  • Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my ...
  • musiccornercv
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

iphone facebook login

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my iphone also my little girls mails. So also the mail...

  • Casual Listener
  • Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my ...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Solved!! ios10 the log in button on the iPhone wont respond - no action when pressed

ios10 the log in button on the iPhone wont respond - no action when pressed I cant re log into to my new iphone 7

  • Newbie
  • ios10 the log in button on the iPhone wont respond - no action  when pressed    I cant re log into to my new iphone 7
  • mylesrip
  • Casual Listener
  • 1466 Views
  • 3 replies
  • 0 likes
  • 1466 Views
  • 3 replies
  • 0 likes

Algunas canciones descargadas no se reproducen sin conexión.

Tengo un problema, tengo una lista de mas de 900 canciones. Y las tengo descargadas, pero hay algunas que sin conexión no se reproducen solo se ponen en pausa y si le doy a Play igual no se repdroducen y le tengo que dar a siguiente. Eh intentado qui...

  • Newbie
  • Tengo un problema, tengo una lista de mas de 900 canciones. Y las tengo descargadas, pero hay algunas que sin conexión no se reproducen solo se ponen en pausa y si le doy a Play igual no se repdroduc...
  • 509 Views
  • 0 replies
  • 1 likes
  • 509 Views
  • 0 replies
  • 1 likes

Equalizer Won't Work

I got some new earbuds for Christmas, they're Westone UM Pro 10's and I plugged them in and went to use Spotify (I have a premium account, idk if that's important but I thought it might be useful info) and I noticed the equalizer doesn't affect these...

  • Newbie
  • I got some new earbuds for Christmas, they're Westone UM Pro 10's and I plugged them in and went to use Spotify (I have a premium account, idk if that's important but I thought it might be useful inf...
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

All of my playlists are gone

Please help me, my phone broke and when I logged into my Spotify account on another device, all of my playlist from the last year and four months are gone. Please help me with ways to get them back

  • Casual Listener
  • Please help me, my phone broke and when I logged into my Spotify account on another device, all of my playlist from the last year and four months are gone. Please help me with ways to get them back
  • Realness_15
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Solved!! Sync Issues

Really getting quite uset at this point. I have a premium account, but both my MacBook and iPhone keep reverting to the Free. I am constantly logging out and back in and then it only reverts to premium on the 3rd or 4th try. I have created a playlist...

  • Casual Listener
  • Really getting quite uset at this point. I have a premium account, but both my MacBook and iPhone keep reverting to the Free. I am constantly logging out and back in and then it only reverts to premi...
  • martinLeibow
  • Casual Listener
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Problem with last.fm and writing log in information

My iPad application isn't allowing me to scrobble my last.fm plays. The app says that my log in information is wrong, though I haven't changed my password or username on last.fm. I still tried to re-write my password, but I couldn't do that, when I t...

  • Newbie
  • My iPad application isn't allowing me to scrobble my last.fm plays. The app says that my log in information is wrong, though I haven't changed my password or username on last.fm. I still tr...
  • 462 Views
  • 0 replies
  • 1 likes
  • 462 Views
  • 0 replies
  • 1 likes

Car bluetooth

I just got a Toyota with Bluetooth audio. When I stream Spotify, it keeps stopping unless the phone is plugged into the USB port. I don't want to have my phone on the charger all the time. Is there a way to fix? Thanks

  • Newbie
  • I just got a Toyota with Bluetooth audio. When I stream Spotify, it keeps stopping unless the phone is plugged into the USB port. I don't want to have my phone on the charger all the time. Is there a...
  • user-removed
  • Not applicable
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Still don't have the new iOS layout

I'm using the latest version of the app available to me (6.8.0.3786), running iOS 10.2.1 (on the PB program) and I still have the hamburger menu old layout.Everyone I know who I've asked say they have the new layout and have had it for a very long ti...

  • Newbie
  • I'm using the latest version of the app available to me (6.8.0.3786), running iOS 10.2.1 (on the PB program) and I still have the hamburger menu old layout. Everyone I know who I've asked say they...
  • 11101503480
  • Newbie
  • 498 Views
  • 1 replies
  • 0 likes
  • iOS
    ios app
    Layout
  • 498 Views
  • 1 replies
  • 0 likes

Can't access anything in app: "An error occurred. Try again."

This happened to me a couple of months ago and is happening again. I connect to the wifi network at work. "Offline" is not on. I can't access anything except whatever I was last playing. I can access the the list of musicians I follow but can't click...

  • Newbie
  • This happened to me a couple of months ago and is happening again.  I connect to the wifi network at work.  "Offline" is not on.  I can't access anything except whatever I was las...
  • user-removed
  • Not applicable
  • 1863 Views
  • 8 replies
  • 2 likes
  • 1863 Views
  • 8 replies
  • 2 likes

Solved!! Delete music from iPhone

How can I delete the music downloaded in iphone? The momorie is full, need to make space

  • Casual Listener
  • How can I delete the music downloaded in iphone? The momorie is full, need to make space
  • Belenar
  • Casual Listener
  • 572 Views
  • 2 replies
  • 0 likes
  • 572 Views
  • 2 replies
  • 0 likes