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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9403 Views
  • 3 replies
  • 9 likes
  • Security
  • 9403 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485464 Views
  • 979 replies
  • 111 likes
  • Account
  • 485464 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211824 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211824 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121516 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121516 Views
  • 72 replies
  • 12 likes

Rename my spotify account

Hi, I would like to rename my spotify account, any body say how i will do this? Thanks for the help

  • Visitor
  • Hi,   I would like to rename my spotify account, any body say how i will do this?   Thanks for the help
  • user-removed
  • Not applicable
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
  • 400 Views
  • 1 replies
  • 0 likes

Changing Country

I am unable to change my country (it is defaulted at USA and offers no options in drop down when trying to change).I contacted Spotify Support but there was no other new info that would help Suggestions?

  • Newbie
  • I am unable to change my country (it is defaulted at USA and offers no options in drop down when trying to change). I contacted Spotify Support but there was no other new info that would help &nbsp...
  • user-removed
  • Not applicable
  • 163 Views
  • 1 replies
  • 0 likes
  • Other
  • 163 Views
  • 1 replies
  • 0 likes

Can not use spotify anymore

Hey ,My best friend has a problem, her spotify is connected to facebook (she uses premium), but she forget the password and the password from her mail account ..so she can't her facebook password and can not use her spotify. My question ist or her qu...

  • Casual Listener
  • Hey , My best friend has a problem, her spotify is connected to facebook (she uses premium), but she forget the password and the password from her mail account ..so she can't her facebook password a...
  • Taylor
  • Community Legend
  • 247 Views
  • 2 replies
  • 0 likes
  • Account
  • 247 Views
  • 2 replies
  • 0 likes

Solved!! Unable to cancel premium subscription

Having paid for premium for several months now I decided to cancel today, I just don't use it enough. I looked in the help section, which showed a screenshot of the subscription page, and gave instructions on how to cancel. Having tried several times...

  • Casual Listener
  • Having paid for premium for several months now I decided to cancel today, I just don't use it enough. I looked in the help section, which showed a screenshot of the subscription page, and gave instru...
  • BrianH1
  • Casual Listener
  • 498 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 498 Views
  • 2 replies
  • 0 likes

7GB of off-line music deleted without question?!?!?

I had 7GB of music synchronised on my IPhone when my wife ran out of space on her IPhone and decided to put Spotify offline on the IPAD for our travel. Appatently we jumped over the maximum number of devices and MY phone was the first to start using ...

  • Newbie
  • I had 7GB of music synchronised on my IPhone when my wife ran out of space on her IPhone and decided to put Spotify offline on the IPAD for our travel. Appatently we jumped over the maximum number of...
  • 184 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 184 Views
  • 0 replies
  • 0 likes

Premium auf Premium-Family umstellen - Problem

Hallo,Ich versuche derzeit meinen Premium-Account auf Premium-Family umzustellen.Wenn ich auf der Spotfy-Homepage auf Abonnieren klicke bekomme ich folgenden Fehler:Leider wird die Art von Änderung, die Du an Deinem Abonnement vornehmen möchtest, im ...

  • Newbie
  • Hallo, Ich versuche derzeit meinen Premium-Account auf Premium-Family umzustellen. Wenn ich auf der Spotfy-Homepage auf Abonnieren klicke bekomme ich folgenden Fehler: Leider wird die Art von Ände...
  • 757 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 757 Views
  • 0 replies
  • 0 likes

Simple question. Why is your customer "support" so bad?

You're f@#king p#ss$ng off your customers so that you get a better bottom line. That no way to run a business. I've had the same problem now for almost a month. Have been getting 1 email/repsonse a day for 2 weeks and now the last week i've gotten no...

  • Music Fan
  • You're f@#king p#ss$ng off your customers so that you get a better bottom line. That no way to run a business.   I've had the same problem now for almost a month. Have been getting 1 email/rep...
  • user-removed
  • Not applicable
  • 258 Views
  • 1 replies
  • 0 likes
  • Other
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! How do i cancel my account?

Im having trouble finding the link to cancel my subscription. Money is tight right now so im making some cuts on my bills.

  • Newbie
  • Im having trouble finding the link to cancel my subscription. Money is tight right now so im making some cuts on my bills.
  • MattSuda
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Student Spotfy renew automaticaly to Premium full price

When I got the Student account the past May, I think remember that stated the account asked what year you will graduated, I think this is for keep the student rate. My account anniversary was on May 14th and automaticaly renewed to $9.99 rate, so Spo...

  • Newbie
  • When I got the Student account the past May, I think remember that stated the account asked what year you will graduated, I think this is for keep the student rate.    My account annivers...
  • red157
  • Casual Listener
  • 414 Views
  • 2 replies
  • 3 likes
  • Account
    Premium
    Subscription
  • 414 Views
  • 2 replies
  • 3 likes

Solved!! Country doesn't match with one set

I currently can't login to my account because my country does not match with the one set in my profile. I checked my profile and it says that I live in the US. I do not live in the US and have never been there. I attempted to change my country to Aus...

  • Casual Listener
  • I currently can't login to my account because my country does not match with the one set in my profile. I checked my profile and it says that I live in the US. I do not live in the US and have never ...
  • sean7374
  • Casual Listener
  • 508 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 508 Views
  • 2 replies
  • 0 likes

older full time students

Here's what we got from you: I am a full time student and you offer 50% discount. But when I tried to apply it say this offer is not available!! Is it because my date of birth is 02/10/1965? If it is then that really is discrimination. Looking forwar...

  • Casual Listener
  • Here's what we got from you:  I am a full time student and you offer 50% discount.  But when I tried to apply it say this offer is not available!! Is it because my date of birth is 02...
  • jtoppholland
  • Casual Listener
  • 324 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 324 Views
  • 3 replies
  • 0 likes

How to delete account

Hi I just signed up for the 30 day trail and I don't want it anymore can u delete it or take that off please

  • Newbie
  • Hi I just signed up for the 30 day trail and I don't want it anymore can u delete it or take that off please
  • MattSuda
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! No facebook account

I can't change my user name because i don't have a facebook account. I am an Artist and have music on spotify but none of my fans can follow me on spotify.Please help and add the ability to change usernames.Jesse

  • Regular
  • I can't change my user name because i don't have a facebook account. I am an Artist and have music on spotify but none of my fans can follow me on spotify. Please help and add the ability to chang...
  • MattSuda
  • Spotify Star
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

No 60 day trial

I signed up for the 60 day trial but have been charged!! Who do I contact for this?

  • Newbie
  • I signed up for the 60 day trial but have been charged!! Who do I contact for this?
  • MattSuda
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 222 Views
  • 1 replies
  • 0 likes

I'm on a free premium account and I need to cancel it but it won't help me

My free month trail finishes soon and I've tried everything but nothing win let me cancel the membership before it take my money out

  • Newbie
  • My free month trail finishes soon and I've tried everything but nothing win let me cancel the membership before it take my money out
  • MattSuda
  • Spotify Star
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Facebook was deleted and now I can't delete that spotify account?

Hey, I just went through facebook hell. I couldn't verify my facebook profile name adequately, so they deleted my account. My spotify was linked with this account. Since I can no longer log into facebook, I can't access this spotify account to cancel...

  • Casual Listener
  • Hey, I just went through facebook hell. I couldn't verify my facebook profile name adequately, so they deleted my account. My spotify was linked with this account. Since I can no longer log into face...
  • MattSuda
  • Spotify Star
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Solved!! Contact spotify support

I'm having some trouble going premium on my spotify account. When i try to go premium i get a message sayiing the following "Contact spotify support Unfortunately, there is no support at the moment to make this type of change to your subscription. To...

  • Casual Listener
  • I'm having some trouble going premium on my spotify account. When i try to go premium i get a message sayiing the following    "Contact spotify support Unfortunately, there is no supp...
  • artherttua
  • Newbie
  • 1165 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 1165 Views
  • 7 replies
  • 0 likes

Avalible tracks

I think I will finally cancel my apotify account and go to another one.My favorite albums from The Offspring aren't avalible to brazil anymore, do you know if there is a chance to come back, or it is really gone?

  • Music Fan
  • I think I will finally cancel my apotify account and go to another one. My favorite albums from The Offspring aren't avalible to brazil anymore, do you know if there is a chance to come back, o...
  • vbertolani
  • Newbie
  • 288 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 288 Views
  • 2 replies
  • 0 likes

Changing payment date

Hello folks, I need to change my payment date from the middle of the month to the start of the month. From what I've read, I have to cancel my subscription and start again on the day that I would like to pay each month as there's no way to change the...

  • Casual Listener
  • Hello folks,   I need to change my payment date from the middle of the month to the start of the month. From what I've read, I have to cancel my subscription and start again on the day that ...
  • jaredbergren
  • Casual Listener
  • 245 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 245 Views
  • 3 replies
  • 0 likes

Email notifications stopped

Hello, My music suggestions and new album release email notifications have stopped suddenly. In my Notification settings both the Recommendations & Suggestions and New album release are ticked for both email and push notifications. Can anyone please ...

  • Casual Listener
  • Hello,   My music suggestions and new album release email notifications have stopped suddenly.   In my Notification settings both the Recommendations & Suggestions and&nbs...
  • abdancer
  • Casual Listener
  • 262 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 262 Views
  • 3 replies
  • 0 likes