Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 59236 Views
  • 68 replies
  • 25 likes
  • 59236 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28238 Views
  • 5 replies
  • 0 likes
  • 28238 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playing on Smartwatch can't disable.

PlanPremium Family CountryDenmarkDeviceMotorola G30, Android 12 and tested on OnePlus 6T with Android 11. Operating SystemMotorola G30, Android 12 My Question or Issue I got my kid a smartwatch for Christmas, and we use Spotify a lot, but it ONLY wan...

  • Casual Listener
  • Plan Premium Family  Country Denmark Device Motorola G30, Android 12 and tested on OnePlus 6T with Android 11.  Operating System Motorola G30, Android 12    My Question o...
  • MihailY
  • Moderator
  • 1053 Views
  • 1 replies
  • 0 likes
  • 1053 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ Stuck In Time

PlanPremium DuoCountryCanadaDeviceSamsung S22Operating SystemAndroid 14 My Question or IssueAI DJ is completely stuck. Every day this week I was greeted and told it was Tuesday before being shown the same half dozen set of songs before I just went ba...

  • Casual Listener
  • Plan Premium Duo Country Canada Device Samsung S22 Operating System Android 14   My Question or Issue AI DJ is completely stuck. Every day this week I was greeted and told it was Tuesd...
  • Maria
  • Moderator
  • 610 Views
  • 3 replies
  • 1 likes
  • 610 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Is this legal to use third party extension for “Spotify Speed playback”

Hi, I want to confirm that is Can I use third party extension for control playback speed, because I want to play music fast or slow ? Anyone can confirm that its against Spotify terms? Or we can use?

  • Music Fan
  • Hi,    I want to confirm that is    ▪️ Can I use third party extension for control playback speed, because I want to play music fast or slow ?    Anyone can confir...
  • Maria
  • Moderator
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Música compartilhada no story sem som e capa de fundo

Olá! Estou com um problema no compartilhamento de músicas diretamente do meu app Spotify para os stories do Instagram, não sai o som da música nem a capa de fundo. Já tentei de tudo, desinstalar o app Instagram, Spotify e até reiniciar o aparelho. Na...

  • Visitor
  • Olá! Estou com um problema no compartilhamento de músicas diretamente do meu app Spotify para os stories do Instagram, não sai o som da música nem a capa de fundo. Já tentei de tudo, desinstalar o ap...
  • _44z2p2i4-g3t
  • Casual Listener
  • 4281 Views
  • 2 replies
  • 0 likes
  • 4281 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback slider in music is not working but works in podcast.

Since the recent update, the playback slider isn't working. Usually we could drag and choose the time point of interest to listen or when a specific lyric is tapped it starts playing from that point. But now both of these are completely unresponsive....

  • Visitor
  • Since the recent update, the playback slider isn't working. Usually we could drag and choose the time point of interest to listen or when a specific lyric is tapped it starts playing from that point....
  • Uvraj
  • Visitor
  • 450 Views
  • 2 replies
  • 0 likes
  • 450 Views
  • 2 replies
  • 0 likes

Solved!! Playing Spotify on Alexa Eco device hijacks spotify on my phone

PlanPremiumCountry DevicePixel 6 + Eco dot 2023Operating System My Question or Issue I've linked my account to my new Alexa enabled Eco dot device. Now as soon as someone asks Alexa to play music via Spotify, my phone stops whatever I was playing on ...

  • Newbie
  • Plan Premium Country   Device Pixel 6 + Eco dot 2023 Operating System     My Question or Issue   I've linked my account to my new Alexa enabled Eco dot device. Now as s...
  • Anyk17
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

How do you speed up songs on Spotify?

How do you speed up songs on Spotify? I want to increase speed of songs that playing. Is there any way?

  • Music Fan
  • How do you speed up songs on Spotify? I want to increase speed of songs that playing. Is there any way? 
  • Anyk17
  • Spotify Star
  • 629 Views
  • 1 replies
  • 1 likes
  • 629 Views
  • 1 replies
  • 1 likes

Superuser Contribution Not displaying current song, continues to play after disconnecting from bluetooth

Galaxy s10AndroidUsPremium So this started a while ago but I noticed after playing music in my truck that the songs that were playing weren't matching the display. Same on the phone. It gets stuck on one song but continues playing they playlist but n...

  • Casual Listener
  • Galaxy s10 Android Us Premium     So this started a while ago but I noticed after playing music in my truck that the songs that were playing weren't matching the display. Same on the ...
  • Susan_GP
  • Moderator
  • 20914 Views
  • 30 replies
  • 16 likes
  • 20914 Views
  • 30 replies
  • 16 likes

Superuser Contribution I deleted Spotify from all my devices why can't I download music?

The app is telling me that I reached the limit for devices that can download music. However, I have deleted Spotify from all of my devices except this one. And now I can't download any music with Spotify premium. Can you help me?

  • Visitor
  • The app is telling me that I reached the limit for devices that can download music. However, I have deleted Spotify from all of my devices except this one. And now I can't download any music with Spo...
  • KingRee
  • Visitor
  • 1200 Views
  • 2 replies
  • 0 likes
  • 1200 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android head unit does not see music downloaded on computer

PlanPremiumCountryUSDeviceATOTO S8 Premium Operating SystemAndroid 10 My Question or IssueI started downloading music directly from spotify on the Android HU- but after seeing it would take hours- I cancelled the downloads- instead using spotify on m...

  • Visitor
  • Plan Premium Country US Device ATOTO S8 Premium  Operating System Android 10   My Question or Issue I started downloading music directly from spotify on the Android HU- but after ...
  • OscarDC
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution app login fails desktop login works

I changed the password and the app login does not work. I checked the desktop login and it works. No idea what goes wrong?

  • Visitor
  • I changed the password and the app login does not work. I checked the desktop login and it works. No idea what goes wrong?
  • Lyubka
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delay in lyrics

PlanPremium CountryBrazil DeviceSamsung Galaxy A9 Operating SystemAndroid 10 My Question or IssueHello, I use to follow the music lyrics', and I realized that if we enable the option "gradual transition", when the following music starts, it will have...

Screenshot_20201004-182808_Spotify~2.jpg
  • Newbie
  • Plan Premium   Country Brazil   Device Samsung Galaxy A9   Operating System Android 10   My Question or Issue Hello,   I use to follow the music lyrics', and I...
  • voluption
  • Visitor
  • 7225 Views
  • 4 replies
  • 0 likes
  • 7225 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify connect completely stop working

PlanPremiumCountryFranceDeviceSamsung Galaxy Z flip 4SystemAndroid 13 My Question or IssueSpotify connect completely stop working out off the blue on my phone but is still working fine on my other devices. I tried to uninstall et reinstall the app bu...

  • Casual Listener
  • Plan Premium Country France Device Samsung Galaxy Z flip 4 System Android 13   My Question or Issue Spotify connect completely stop working out off the blue on my phone but is still wo...
  • sxp242
  • Casual Listener
  • 845 Views
  • 8 replies
  • 2 likes
  • 845 Views
  • 8 replies
  • 2 likes

Superuser Contribution Play button unresponsive and disappearing queue

PlanPremiumCountryNetherlands DeviceSamsung galaxy s21 ultraOperating SystemAndroid 13 My Question or IssueAfter a period of inactivity I am unable to start playing songs again. The play button is responsive, as in the symbol changes from play to pau...

  • Casual Listener
  • Plan Premium Country Netherlands  Device Samsung galaxy s21 ultra Operating System Android 13   My Question or Issue After a period of inactivity I am unable to start playing song...
  • Ivelina
  • Moderator
  • 578 Views
  • 3 replies
  • 0 likes
  • 578 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to fix Spotify app for Android when it keeps stopping songs during play

Every time I play a song using the Spotify Android app, it stops at different times for every song? I have a new phone with a new app version and cleared all my cache. Mostly happens with any Bluetooth connection.

  • Visitor
  • Every time I play a song using the Spotify Android app, it stops at different times for every song? I have a new phone with a new app version and cleared all my cache. Mostly happens with any Bluetoo...
  • Lyubka
  • Moderator
  • 764 Views
  • 4 replies
  • 1 likes
  • 764 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't find accessibility settings

PlanPremiumCountryUKDeviceAtoto A6 PFOperating SystemAndroid My Question or IssueThe scaling on my android stereo is completely off, I've heard of this issue for tablets and I've seen posts about changing the font/UI size but can't find these setting...

  • Casual Listener
  • Plan Premium Country UK Device Atoto A6 PF Operating System Android   My Question or Issue The scaling on my android stereo is completely off, I've heard of this issue for tablets and ...
  • Rabohmer
  • Casual Listener
  • 418 Views
  • 2 replies
  • 0 likes
  • 418 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked Songs and Like Button Not Working properly

PlanPremiumCountryGermanyDeviceSamsung A12Operating SystemAndroid 12 My Question or IssueSince the new Design Update On the mobile app the like songs button isn't working properly. It doesnt add the song to your liked songs and won't update the + But...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung A12 Operating System Android 12   My Question or Issue Since the new Design Update On the mobile app the like songs button isn't working pro...
  • Joan
  • Moderator
  • 319 Views
  • 2 replies
  • 0 likes
  • "Bug"
    Can't like song
    Liked Songs Playlist
  • 319 Views
  • 2 replies
  • 0 likes

Superuser Contribution App isn't compatible with you device anymore error

PlanPremiumCountryUSADeviceSamsung Tab A SM-T350Operating SystemAndroid 7.1.1 My Question or IssueFor the last 3 weeks, my Spotify app on this tablet keeps stopping mid-songs. When I go to the play store it says that Spotify is no longer compatible w...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Tab A SM-T350 Operating System Android 7.1.1   My Question or Issue For the last 3 weeks, my Spotify app on this tablet keeps stopping mid-songs...
  • Vasil
  • Moderator
  • 35931 Views
  • 27 replies
  • 6 likes
  • 35931 Views
  • 27 replies
  • 6 likes

Solved!!Superuser Contribution What are definition of Album, stream, minutes, artists, track in Stats.fm

Hi, i am using Stats scribbling with Spotify. I want to know that what are definition of Album, stream, minutes, artists, track in?

  • Music Fan
  • Hi, i am using Stats scribbling with Spotify. I want to know that what are definition of Album, stream, minutes, artists, track in?
  • Sohaibahmadu
  • Music Fan
  • 843 Views
  • 2 replies
  • 0 likes
  • Spotify
    Stats fm
  • 843 Views
  • 2 replies
  • 0 likes