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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 90148 Views
  • 81 replies
  • 27 likes
  • 90148 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 100488 Views
  • 291 replies
  • 22 likes
  • 100488 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7320 Views
  • 1 replies
  • 6 likes
  • 7320 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147855 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147855 Views
  • 0 replies
  • 26 likes

Solved!! Spotify offline (error code 4)

I've been unable to use spotify on my PC since upgrading to windows 10 about a week ago. Sometimes I get an error code 4, other times I get no error, just no connection. This is very frustrating, as I've tried ALL solutions described on the forums to...

  • Casual Listener
  • I've been unable to use spotify on my PC since upgrading to windows 10 about a week ago. Sometimes I get an error code 4, other times I get no error, just no connection. This is very frustrating, as ...
  • chairmenboss
  • Visitor
  • 14129 Views
  • 14 replies
  • 5 likes
  • 14129 Views
  • 14 replies
  • 5 likes

Superuser Contribution Error code: accesspoint:34

PlanPremiumCountryCanadaDeviceOMEN 25L DesktopOperating SystemWindows 10My Question or IssueWhenever I try to log in to Spotify, I get this error, "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you cou...

  • Newbie
  • Plan Premium Country Canada Device OMEN 25L Desktop Operating System Windows 10 My Question or Issue Whenever I try to log in to Spotify, I get this error, "A firewall may be blocking Spotif...
  • Not applicable
  • 13726 Views
  • 13 replies
  • 2 likes
  • 13726 Views
  • 13 replies
  • 2 likes

Superuser Contribution Desktop App so buggy

PlanPremiumCountryGermanyDeviceHP LaptopOperating SystemWindows 10 My Question or IssueThe Desktop App is so buggy. It installs everytime I have to open it (long term issue, never fixed). Today, I could not play a lot of song as apparently they were ...

  • Roadie
  •   Plan Premium Country Germany Device HP Laptop Operating System Windows 10   My Question or Issue The Desktop App is so buggy. It installs everytime I have to open it (long te...
  • Ivelina
  • Moderator
  • 561 Views
  • 3 replies
  • 1 likes
  • 561 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify changes audio level when playing in the background of other apps

PlanPremiumCountryFinlandDeviceDesktop (PC)Operating SystemWindows 10 My Question or IssueHello, I hope I can explain my issue correctly: I have Spotify downloaded on my PC. The audio quality of Spotify changes, when the app is either minimized or in...

  • Music Fan
  • Plan Premium Country Finland Device Desktop (PC) Operating System Windows 10   My Question or Issue Hello, I hope I can explain my issue correctly:   I have Spotify downloaded o...
  • Mohsen1010
  • Visitor
  • 14948 Views
  • 13 replies
  • 1 likes
  • 14948 Views
  • 13 replies
  • 1 likes

Superuser Contribution Why does the music fade in and out?

When music is playing it will "randomly" fade up and down in volume. At one point the music will sound just fine. Then it will fade to 25% volume and just as randomly slowly comes back to normal volume.

  • Regular
  • When music is playing it will "randomly" fade up and down in volume. At one point the music will sound just fine. Then it will fade to 25% volume and just as randomly slowly comes back to normal volu...
  • Yordan
  • Moderator
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes

Switches from podcast to random, unfamiliar music

Plan: FreeCountry: USAOS: Windows 10Every so often, my podcast will stop and a song I've never heard before will begin to play. I haven't used Spotify for music in ages, let alone the genre of the songs that begin to play. This has happened when the ...

  • Casual Listener
  • Plan: Free Country: USA OS: Windows 10 Every so often, my podcast will stop and a song I've never heard before will begin to play.  I haven't used Spotify for music in ages, let alone the g...
  • Sweetangiest
  • Casual Listener
  • 702 Views
  • 1 replies
  • 1 likes
  • 702 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

Windows 10 Spotify appBasically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal-error.generic-label' which I can click, but when I do ...

  • Visitor
  • Windows 10 Spotify app Basically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal...
  • NightFlight73
  • Casual Listener
  • 46093 Views
  • 68 replies
  • 26 likes
  • 46093 Views
  • 68 replies
  • 26 likes

Superuser Contribution Lyrics Icon not showing up on PC

PlanFree Operating SystemWindows 10 My Question or IssueStarting from a while ago I noticed that the small microphone icon on the bottom right of the screen (Lyrics Icon) has gone missing. This issue only accurse on the Desktop App and not on the Web...

  • Newbie
  • Plan Free   Operating System Windows 10   My Question or Issue Starting from a while ago I noticed that the small microphone icon on the bottom right of the screen (Lyrics Icon) has ...
  • ykste407ocao6tw
  • Newbie
  • 11203 Views
  • 11 replies
  • 1 likes
  • 11203 Views
  • 11 replies
  • 1 likes

Column Preferences Do not Save

PlanPremiumDeviceWindows (Intel x86) Laptop early 2023Operating SystemWindows 11 My Question or IssueIn the desktop app it is possible to right-click the columns in an album (alternatively clicking on the down arrow on the right) to hide rows.Regardl...

  • Newbie
  • Plan Premium Device Windows (Intel x86) Laptop early 2023 Operating System Windows 11   My Question or Issue In the desktop app it is possible to right-click the columns in an album (alt...
  • ribezaz
  • Spotify Star
  • 539 Views
  • 1 replies
  • 1 likes
  • 539 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Multiple skipping

Multiple songs are skipping when I click "NEXT" button. It was happening once in 2 or 3 days, but it's happening daily.

  • Newbie
  • Multiple songs are skipping when I click "NEXT" button. It was happening once in 2 or 3 days, but it's happening daily. 
  • Novy
  • Moderator
  • 603 Views
  • 1 replies
  • 0 likes
  • "spotify"
    "Windows"
  • 603 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution block artist / song

PlanPremiumCountryUnited StatesOperating SystemAndroid and Windows 10My Question or IssueHi, I've been a Premium user for a few weeks and was really enjoying the service, however today I log into my account from work and my 4 year son is at home list...

  • Casual Listener
  • Plan Premium Country United States Operating System Android and Windows 10 My Question or Issue Hi, I've been a Premium user for a few weeks and was really enjoying the service, however today ...
  • noisefekt
  • Casual Listener
  • 46206 Views
  • 37 replies
  • 18 likes
  • 46206 Views
  • 37 replies
  • 18 likes

Superuser Contribution Spotify Playback Problems

So for months now, despite doing multiple rounds of troubleshooting, my desktop app won't play/work. Either it doesn't respond or it says "Spotify cannot play this right now. And the browser app isn't any better, it either starts the song and just re...

  • Casual Listener
  • So for months now, despite doing multiple rounds of troubleshooting, my desktop app won't play/work. Either it doesn't respond or it says "Spotify cannot play this right now. And the browser app isn'...
  • saltydogg
  • Newbie
  • 813 Views
  • 4 replies
  • 2 likes
  • 813 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify stops whenever Windows plays a notification sound

G'Day from Australia, I use Spotify on my Windows laptop and it stops playing whenever Windows gives a notification (e.g. it plays a ping and gives a message when I receive email). Has anyone else come across this problem and found a fix for it? I ha...

  • Newbie
  • G'Day from Australia,   I use Spotify on my Windows laptop and it stops playing whenever Windows gives a notification (e.g. it plays a ping and gives a message when I receive email). Has anyon...
  • OscarDC
  • Moderator
  • 544 Views
  • 5 replies
  • 1 likes
  • 544 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Keyboard light turning off

PlanPremiumCountryFranceDeviceMSI cyborg 15 A12VOperating Systemwin 11My Question or IssueWhen I go on the Spotify app, the lights of my keyboard turns off, they immediately turn back on when I switch to another app, it does that since I got my accou...

  • Casual Listener
  • Plan Premium Country France Device MSI cyborg 15 A12V Operating System win 11 My Question or Issue When I go on the Spotify app, the lights of my keyboard turns off, they immediately turn ba...
  • rapxnzell
  • Regular
  • 1004 Views
  • 18 replies
  • 2 likes
  • 1004 Views
  • 18 replies
  • 2 likes

Superuser Contribution impossible to start listenning music both pc and web

Premium familyCountryFranceDevicepcOperating Systemwindows 11 / Firefox/brave/opera My Question or Issuesince 3 days, after an update of the app, my spotify is not working. I can connect in app (with google email) and web player. After is more compli...

  • Casual Listener
  • Premium family Country France Device pc Operating System windows 11 / Firefox/brave/opera   My Question or Issue since 3 days, after an update of the app, my spotify is not working. I c...
  • Dessi
  • Moderator
  • 531 Views
  • 3 replies
  • 0 likes
  • 531 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't play song on PC but works on Phone

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 Home My Question or IssueI am trying to listen to some songs on spotify but whenever I go to play one on my computer I get this message "Spotify can't play this song right now. If you have t...

  • Music Fan
  •   Plan Premium Country England Device PC Operating System Windows 10 Home   My Question or Issue I am trying to listen to some songs on spotify but whenever I go to play one on m...
  • Dessi
  • Moderator
  • 8354 Views
  • 29 replies
  • 0 likes
  • 8354 Views
  • 29 replies
  • 0 likes

Solved!!Superuser Contribution Songs pause every 3 seconds on all devices (Periodic Issue)

Listening to songs all day on Windows and/or Android, and suddenly playback pauses. I can resume playback, but will only play for about 3 seconds before pausing again. Every time this issue happens, it always plays for about 3 seconds and pauses agai...

  • Casual Listener
  • Listening to songs all day on Windows and/or Android, and suddenly playback pauses. I can resume playback, but will only play for about 3 seconds before pausing again. Every time this issue happens, ...
  • Not applicable
  • 1320 Views
  • 5 replies
  • 1 likes
  • 1320 Views
  • 5 replies
  • 1 likes