Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 65805 Views
  • 79 replies
  • 27 likes
  • 65805 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • ReclaimerNo
  • Casual Listener
  • 85917 Views
  • 279 replies
  • 22 likes
  • 85917 Views
  • 279 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6197 Views
  • 1 replies
  • 6 likes
  • 6197 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146559 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146559 Views
  • 0 replies
  • 26 likes

Solved!! Não consigo alterar a capa de uma playlist

Olá! Estou tentando alterar a imagem de capa de algumas playlists, porém não funciona. Retorna o erro "Falha ao tentar carregar a imagem. Tente de novo." Já tentei alterar a imagem, diminuir a qualidade mas nada está funcionando. Não encontrei nenhum...

  • Casual Listener
  • Olá!   Estou tentando alterar a imagem de capa de algumas playlists, porém não funciona. Retorna o erro "Falha ao tentar carregar a imagem. Tente de novo."   Já tentei alterar a imagem,...
  • nrbnicolaz
  • Visitor
  • 13964 Views
  • 14 replies
  • 0 likes
  • 13964 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Song won't play after Advertisement.

PlanFreeCountry DevicePersonal computer.Intel i7-7700k, GTX 1080 TiOperating SystemWindows 10 My IssueAfter a sequence of ad's the next song in the album or playlist will not play. If you go to click on it a blue box at the top of the screen appears ...

  • Casual Listener
  • Plan Free Country   Device Personal computer. Intel i7-7700k, GTX 1080 Ti Operating System Windows 10   My Issue After a sequence of ad's the next song in the album or playlist w...
  • AlejaR
  • Moderator
  • 2685 Views
  • 8 replies
  • 1 likes
  • 2685 Views
  • 8 replies
  • 1 likes

How can I remove forever the new useless Now Playing View trash?

We just got another problem with the windows client. Now for some weird reason we get a hideous "Now Playing View" thing that closes our friend activity every time a new track starts. It's really stupid, and I can't even understand what's that trash ...

  • Roadie
  • We just got another problem with the windows client. Now for some weird reason we get a hideous "Now Playing View" thing that closes our friend activity every time a new track starts. It's really stu...
  • ben0012
  • Newbie
  • 585 Views
  • 1 replies
  • 0 likes
  • Now Playing View
  • 585 Views
  • 1 replies
  • 0 likes

New Folders don't appear in the new version

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueAny new folders I create don't show up since the update, I see that a folder has been created because the number of folders goes up but the folders can't be se...

  • Music Fan
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Any new folders I create don't show up since the update, I see that a folder has be...
  • gimpboy76
  • Music Fan
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows app won't play music

This has been ongoing for a week now. I've uninstalled and reinstalled the app on Windows 11 multiple times. It will play music normally for a few days and then suddenly won't play any songs. Warning message is just "Spotify can't play this content r...

  • Visitor
  • This has been ongoing for a week now. I've uninstalled and reinstalled the app on Windows 11 multiple times. It will play music normally for a few days and then suddenly won't play any songs. Warning...
  • AlejaR
  • Moderator
  • 289 Views
  • 2 replies
  • 1 likes
  • 289 Views
  • 2 replies
  • 1 likes

Solved!! When I spam shuffle it just shows the same list of songs each time

I used to always click shuffle a few times until I got a nice queue of songs. However now that smart shuffle has been implemented, each time I click shuffle it toggles between how my playlist lists the song and a random shuffled list that never chang...

  • Casual Listener
  • I used to always click shuffle a few times until I got a nice queue of songs. However now that smart shuffle has been implemented, each time I click shuffle it toggles between how my playlist lists t...
  • -Pati
  • Casual Listener
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Correct alphabetic playlist order (new interface 2023)

Hi,I just noticed that my maps starting with Swedish "Ö" is sorted before "P" and not in the bottom of my playlist. I'm guessing diacritical letters isn't interpreted correctly. I've tested it with both playlist, playlist folders and playlists inside...

  • Casual Listener
  • Hi, I just noticed that my maps starting with Swedish "Ö" is sorted before "P" and not in the bottom of my playlist. I'm guessing diacritical letters isn't interpreted correctly. I've tested it wit...
  • Lyubka
  • Moderator
  • 2648 Views
  • 1 replies
  • 0 likes
  • 2648 Views
  • 1 replies
  • 0 likes

Spotify stops responding

PlanPremiumCountrySwedenDevicepcOperating Systemwindows 11 My Question or Issue Sometimes when i try to switch song spotify stops responding. If close the app and reopen it i get "the spotify application is not responding" All i can do is open up the...

  • Regular
  • Plan Premium Country Sweden Device pc Operating System windows 11   My Question or Issue   Sometimes when i try to switch song spotify stops responding. If  close the app an...
  • Prague
  • Community Legend
  • 342 Views
  • 3 replies
  • 1 likes
  • 342 Views
  • 3 replies
  • 1 likes

[premium version][windows] I can't click any song.

Even if i go through my liked ones, or when I search for new song. I can't by clicking on the green play button or also when I click on the title directly. I already unlog and reloged myself, deleted and redownloaded the app but nothing helped. You'r...

  • Visitor
  • Even if i go through my liked ones, or when I search for new song. I can't by clicking on the green play button or also when I click on the title directly. I already unlog and reloged myself, deleted...
  • Prague
  • Community Legend
  • 233 Views
  • 1 replies
  • 1 likes
  • 233 Views
  • 1 replies
  • 1 likes

How to get the new desktop UI?

Last week, I got the new Spotify desktop UI (Windows 10) and loved it so much. I've been using it everyday since then, but this morning when I opened Spotify, I'm reverted back to the old UI. I have tried reinstalling, but it doesn't help. What shoul...

  • Newbie
  • Last week, I got the new Spotify desktop UI (Windows 10) and loved it so much. I've been using it everyday since then, but this morning when I opened Spotify, I'm reverted back to the old UI. I have ...
  • musicmysoul
  • Casual Listener
  • 1207 Views
  • 3 replies
  • 5 likes
  • 1207 Views
  • 3 replies
  • 5 likes

Spotify app in Windows stops

Spotify often stops by itself for no reason. I want the music to play as much as I want. I am not satisfied with how the application works. I don't know what I'm paying for

  • Visitor
  • Spotify often stops by itself for no reason. I want the music to play as much as I want. I am not satisfied with how the application works. I don't know what I'm paying for
  • Sebasty
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

song won't play unless in playlist

PlanPremiumCountryUSADevicedesktop windowsOperating SystemWindows 10 My Question or IssueWhen I try to play a song after searching, it won't play unless I first move it to a playlist. This just started a couple of months ago.

  • Newbie
  • Plan Premium Country USA Device desktop windows Operating System Windows 10   My Question or Issue When I try to play a song after searching, it won't play unless I first move it to a ...
  • kaworu_bloodpaw
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quiero eliminar un programa que hice en spotify

Intente eliminar el programa "los ganadores no abandonan" porq quiero resubirlo con mejor calidad, pero no me deja eliminarlo, ya lo elimine desde spotify y desde el hosting que lo tenia alojado, pero me sigue apareciendo

  • Visitor
  • Intente eliminar el programa "los ganadores no abandonan" porq quiero resubirlo con mejor calidad, pero no me deja eliminarlo, ya lo elimine desde spotify y desde el hosting que lo tenia alojado, per...
  • Lyubka
  • Moderator
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

On startup, the app reports "Page not found".

Every time that I start up Spotify, whether it was after a computer restart or just from closing the app, it says "Page not found" and clicking "Home" doesn't solve the issue.

  • Casual Listener
  • Every time that I start up Spotify, whether it was after a computer restart or just from closing the app, it says "Page not found" and clicking "Home" doesn't solve the issue.
  • makaze-kanra
  • Newbie
  • 439 Views
  • 2 replies
  • 2 likes
  • 439 Views
  • 2 replies
  • 2 likes

Superuser Contribution Why does Spotify keep playing ads when i have a premium subscription?

Spotify keeps interrupting the podcasts with ads in italian language, while I have a premium subscription and default language French.

  • Visitor
  • Spotify keeps interrupting the podcasts with ads in italian language, while I have a premium subscription and default language French.
  • OneAirplane
  • Visitor
  • 341 Views
  • 3 replies
  • 0 likes
  • 341 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Multiple Playback Issues with Dirty Genes Podcast

PlanFree/PremiumCountryMexicoDevicePC (Chrome)Operating SystemWindows 10 My Question or IssueI have tried to listen to the Dirty Genes Podcast on my PC and there are multiple issues:- At first it just wouldn't play even when clicking the play button;...

  • Newbie
  •   Plan Free/Premium Country Mexico Device PC (Chrome) Operating System Windows 10   My Question or Issue I have tried to listen to the Dirty Genes Podcast on my PC and there are ...
  • Eni
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution List of liked Songs by a specific Artist can not be sorted

When trying to sort the list of the liked songs of a specific artist you cannot sort them by 'Title', 'Album', or 'Date added'.

  • Casual Listener
  • When trying to sort the list of the liked songs of a specific artist you cannot sort them by 'Title', 'Album', or 'Date added'.
  • Eni
  • Moderator
  • 403 Views
  • 4 replies
  • 1 likes
  • 403 Views
  • 4 replies
  • 1 likes

Superuser Contribution Çalma listemin isimi fotoğrafı ve açıklaması sürekli kayboluyor

Çalma listemin isimi fotoğrafı ve açıklaması sürekli kayboluyorsürekli adı gitmiş mi diye bakmaktan sıkıldım artık bunun çözümü yok mu

  • Casual Listener
  • Çalma listemin isimi fotoğrafı ve açıklaması sürekli kayboluyor sürekli adı gitmiş mi diye bakmaktan sıkıldım artık bunun çözümü yok mu
  • Tarikkllc
  • Casual Listener
  • 299 Views
  • 2 replies
  • 0 likes
  • 299 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family member invite won't allow

Just signed up for Premium Family membership.Send invite to daughter and it won't allow.

  • Visitor
  • Just signed up for Premium Family membership. Send invite to daughter and it won't allow.
  • Yordan
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug Report - Incorrect Date Added

PlanPremiumCountryUnited Kingdom - LondonDevice(Windows 11 - Home)My Question or IssueWhen viewing a playlist that has been enhanced by Spotify, the "Date Added" time is incorrect and is showing as "in 0 seconds".

  • Regular
  • Plan Premium Country United Kingdom - London Device (Windows 11 - Home) My Question or Issue When viewing a playlist that has been enhanced by Spotify, the "Date Added" time is incorrect and i...
  • Lyubka
  • Moderator
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes