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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • mcdonaldsadhater
  • Newbie
  • 9921 Views
  • 71 replies
  • 9 likes
  • Other
  • 9921 Views
  • 71 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19971 Views
  • 9 replies
  • 2 likes
  • Other
  • 19971 Views
  • 9 replies
  • 2 likes

Superuser Contribution Music disappearing from Artist profile

My Question or Issue I already reported it through Spotify's reporting system but i got an automated mail saying i should look here so I figured I'd make a post about it too. All of the music (except for one song) has disappeared from an Artist's pro...

Screenshot 2021-10-03 at 05.48.22.png Screenshot 2021-10-03 at 05.48.54.png
  • Newbie
  • My Question or Issue   I already reported it through Spotify's reporting system but i got an automated mail saying i should look here so I figured I'd make a post about it too.    ...
  • Laur-L
  • Newbie
  • 4370 Views
  • 9 replies
  • 0 likes
  • Other
  • 4370 Views
  • 9 replies
  • 0 likes

Spotify says I have exceeded device limit when I only have 2 devices

After I accidentally reset my phone, I got my data back and installed Spotify, I tried downloading songs but then it said that I had exceeded my device limit and had to remove some devices. The problem is, I only have 2 devices, my PC and my phone. I...

  • Newbie
  • After I accidentally reset my phone, I got my data back and installed Spotify, I tried downloading songs but then it said that I had exceeded my device limit and had to remove some devices. The probl...
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google home not recognising premium account

I have Spotify premium. Google home has that as default link in the music tab. I can cast from within Spotify to the mini speaker fine. But when I use voice and ask for a song it just tells me choosing songs only available to premium subscribers. I h...

  • Casual Listener
  • I have Spotify premium.  Google home has that as default link in the music tab. I can cast from within Spotify to the mini speaker fine. But when I use voice and ask for a song it just tells me ...
  • Not applicable
  • 1801 Views
  • 4 replies
  • 0 likes
  • Other
  • 1801 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do I find out if my debt card was used by someone account?

My brother-in-law's debit card was stolen by [removed sensitive/personal info] in which you paid her Spotify bill with I just needed to be verified his name is [removed sensitive/personal info] . The transaction was not okayed at All by him we are as...

  • Visitor
  • My brother-in-law's debit card was stolen by [removed sensitive/personal info] in which you paid her Spotify bill with I just needed to be verified his name is [removed sensitive/personal info] . The...
  • OscarDC
  • Moderator
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Solved!! Spotify only finding 1 Alexa device

I have 3 echo dots and one echo show, but Spotify only sees one device, both on the web player and the iphone app. My living room echo dot doesn't show up, but I can tell Alexa to play and it starts playing in the living room where I want it. However...

  • Casual Listener
  • I have 3 echo dots and one echo show, but Spotify only sees one device, both on the web player and the iphone app.  My living room echo dot doesn't show up, but I can tell Alexa to play and it s...
  • Not applicable
  • 3408 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 3408 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on LG TV only plays through mobile hotspot

Had this issue since installing TV a month ago. I’ve already talked to support that referred me back to LG, who refer me back to Spotify etc. Brand new LG TV (webOS) 2023 model. I can open, search, see my playlists on Spotify - basically everything e...

  • Newbie
  • Had this issue since installing TV a month ago. I’ve already talked to support that referred me back to LG, who refer me back to Spotify etc.    Brand new LG TV (webOS) 2023 model. I can ...
  • Ivelina
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • TV
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to see which artists are blocked?

It seems after a UI redesign, the library pages to see which artists are blocked was removed? So basically, how can I see a list of the artists that are blocked now?I have seen other support requests explaining why the blocked artists page feature wa...

  • Casual Listener
  • It seems after a UI redesign, the library pages to see which artists are blocked was removed? So basically, how can I see a list of the artists that are blocked now? I have seen other support requ...
  • Joan
  • Moderator
  • 638 Views
  • 1 replies
  • 1 likes
  • 638 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I paid for podcaster feature but content remains locked

PlanPremiumCountryCzech RepublicDevice(iPhone 13, Macbook Pro)Operating SystemN/A My Question or IssueI decided to unlock premium content from my fav podcaster (Vojta Zizka investicni podcast). I clicked on the "locker" image, got redirected to "podc...

  • Newbie
  • Plan Premium Country Czech Republic Device (iPhone 13, Macbook Pro) Operating System N/A   My Question or Issue I decided to unlock premium content from my fav podcaster (Vojta Zizka i...
  • Jemima12
  • Visitor
  • 474 Views
  • 3 replies
  • 0 likes
  • Chromecast
    Other
  • 474 Views
  • 3 replies
  • 0 likes

DJ livi

Buen día soy una de las personas que aún no se le implementa la opción "DJ livi" un asesor me dijo que pusiera mí sugerencia aquí para que se me active más rápido, agradecería que fuera lo más pronto ya que soy la única que aún no tiene la función de...

  • Visitor
  • Buen día soy una de las personas que aún no se le implementa la opción "DJ livi" un asesor me dijo que pusiera mí sugerencia aquí para que se me active más rápido, agradecería que fuera lo más pronto...
  • OscarDC
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to play songs even after trying clean reset

I have logged into account with email and I was just entering mobile number to check after logging out. But when I logged in again after mobile number I was not able to play any songs.

  • Visitor
  • I have logged into account with email and I was just entering mobile number to check after logging out. But when I logged in again after mobile number I was not able to play any songs.
  • OscarDC
  • Moderator
  • 150 Views
  • 1 replies
  • 1 likes
  • 150 Views
  • 1 replies
  • 1 likes

Solved!! "NOW PLAYING" removed from Web Player?

Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the list. Now, with the new format it appears that the ...

  • Casual Listener
  • Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the ...
  • abh94114
  • Casual Listener
  • 3983 Views
  • 6 replies
  • 0 likes
  • Web Player
    Windows
  • 3983 Views
  • 6 replies
  • 0 likes

Superuser Contribution Autoplay on Google Nest Hub

When a song, playlist or album is complete on the Spotify app for my Google Nest Hub (2nd gen), the autoplay function does not work. It just goes silent. Autoplay is selected in my app settings on mobile and desktop.

  • Regular
  • When a song, playlist or album is complete on the Spotify app for my Google Nest Hub (2nd gen), the autoplay function does not work. It just goes silent. Autoplay is selected in my app settings on mo...
  • thanfrancis
  • Casual Listener
  • 2023 Views
  • 14 replies
  • 0 likes
  • Other
  • 2023 Views
  • 14 replies
  • 0 likes

hallo

jammer dat des tijd de microfoon uit het programma weg is ik kan niet zo goed type dus vond ik het erg fijn dat het er was zou dat nog terug komen?groeten graag hulp dank u gtz Gijsjan

  • Visitor
  • jammer dat des tijd de microfoon uit het programma weg is ik kan niet zo goed type dus vond ik het erg fijn dat het er was zou dat nog terug komen? groeten graag hulp dank u   gtz Gijsjan
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can you make a playlist that only plays selected snips of songs?

Looking to play "Name that Tune", and I'm trying to make a playlist that only plays parts of songs. To be more descriptive, I'd like to have 20 songs in a playlist where I only have a 20 second snip from the song when I select the song.

  • Newbie
  • Looking to play "Name that Tune", and I'm trying to make a playlist that only plays parts of songs. To be more descriptive, I'd like to have 20 songs in a playlist where I only have a 20 second snip...
  • OscarDC
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong (Windows) desktop

PlanPremiumCountryTurkeyDevice(Laptop)Operating System(Windows 10) My Question or IssueWhen I open the desktop app on my Windows 10 laptop, I always get this page "Something went wrong". What I've done so far: Uninstall and reinstall the appLogoff an...

  • Regular
  • Plan Premium Country Turkey Device (Laptop) Operating System (Windows 10)   My Question or Issue When I open the desktop app on my Windows 10 laptop, I always get this page "Something ...
  • psionix
  • Regular
  • 262 Views
  • 4 replies
  • 0 likes
  • 262 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast playing blocks all interaction with phone, samsung a55

PlanPremiumCountryNetherlands Device(Samsung Galaxy A55Operating Android 14My Question or IssueWhen starting a podcast on my mobile all further interaction with the phone is blocked, only resolution is to restart the phone. The podcast does play by t...

  • Newbie
  • Plan Premium Country Netherlands  Device (Samsung Galaxy A55 Operating  Android 14 My Question or Issue When starting a podcast on my mobile all further interaction with the phone ...
  • Maria
  • Moderator
  • 114 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 114 Views
  • 1 replies
  • 0 likes