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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73616 Views
  • 16 replies
  • 37 likes
  • 73616 Views
  • 16 replies
  • 37 likes

Superuser Contribution Spotify removes the tracks in the queue when I pause and exit the app on iPhone 8

Spotify Type: PremiumCountry: UKDevice: iPhone 8Operating System: iOS 10My Question or Issue:When I play a selection of songs (on shuffle or not) on the Spotify app on my iPhone 8, then when I pause and exit the app the song that I paused it on is st...

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  • Casual Listener
  • Spotify Type: Premium Country: UK Device: iPhone 8 Operating System: iOS 10 My Question or Issue: When I play a selection of songs (on shuffle or not) on the Spotify app on my iPhone 8, then w...
  • Ivelina
  • Moderator
  • 4343 Views
  • 18 replies
  • 1 likes
  • iphone8
    Premium
    queue
    spotifyapp
  • 4343 Views
  • 18 replies
  • 1 likes

Superuser Contribution Swiping Left and Right for Different Genres is Gone

  Just wanted to share something I've noticed recently.It seems like the feature where we could swipe left and right to browse through genres is no longer available in the latest Spotify app update. It was a really useful way to discover different mo...

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  • Casual Listener
  •    Just wanted to share something I've noticed recently. It seems like the feature where we could swipe left and right to browse through genres is no longer available in the latest Spotify app upda...
  • Ivelina
  • Moderator
  • 629 Views
  • 4 replies
  • 0 likes
  • Discover
    genres
    Hashtags
    left
    right
  • 629 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wireless CarPlay plays on phone rather than car

PlanPremiumCountryUKDevice(iPhone 12Operating System(iOS 17 My Question or IssueI have recently bought a wireless carplay dongle for my Mercedes car. At first my phone would connect straight away and play spotify. Now when I get in my car and try to ...

  • Visitor
  • Plan Premium Country UK Device (iPhone 12 Operating System (iOS 17   My Question or Issue I have recently bought a wireless carplay dongle for my Mercedes car. At first my phone would ...
  • Elena
  • Moderator
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops or song skips when in pocket

PlanPremiumCountryHungaryDeviceIphone 13 miniOperating SystemiOS 15.4 So I used an android phone before and it was never an issue, I thought it is a touchscreen issue with the iphone but then again I disabled raise to wake and touch to wake, and it a...

  • Casual Listener
  •   Plan Premium Country Hungary Device Iphone 13 mini Operating System iOS 15.4   So I used an android phone before and it was never an issue, I thought it is a touchscreen issue w...
  • svanderham
  • Newbie
  • 12517 Views
  • 22 replies
  • 1 likes
  • 12517 Views
  • 22 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Jam/Group Session not showing up for me.

I am using iOS 17 with version 8.6.42 of Spotify.Spotify Jam/Group session doesn't appear.I am using a free account, which I thought supported spotify Jam.

  • Regular
  • I am using iOS 17 with version 8.6.42 of Spotify. Spotify Jam/Group session doesn't appear. I am using a free account, which I thought supported spotify Jam.  
  • Not applicable
  • 15543 Views
  • 8 replies
  • 0 likes
  • 15543 Views
  • 8 replies
  • 0 likes

Family Plan keeps switching devices still

PlanPremium FamilyCountryUSDeviceIphone 13 Pro & Google Home My Question or IssueBeen a long time Spotify User with a premium family plan. I have a google home device my daughter uses in her bedroom and every time she tells it to play music it will c...

  • Newbie
  • Plan Premium Family Country US Device Iphone 13 Pro & Google Home   My Question or Issue Been a long time Spotify User with a premium family plan. I have a google home device my daug...
  • MN22
  • Regular
  • 5302 Views
  • 2 replies
  • 2 likes
  • 5302 Views
  • 2 replies
  • 2 likes

Superuser Contribution Volume Slider Gone on App Version 9

Since updating to the version 9.0 application on my iPhone 12, the volume slider has disappeared and is nowhere to be found. The only way I can change the volume is with the left-side buttons on the iPhone. Usually, if I click the device icon, a scre...

  • Music Fan
  • Since updating to the version 9.0 application on my iPhone 12, the volume slider has disappeared and is nowhere to be found. The only way I can change the volume is with the left-side buttons on the ...
  • Novy
  • Moderator
  • 1245 Views
  • 6 replies
  • 2 likes
  • 1245 Views
  • 6 replies
  • 2 likes

Superuser Contribution Not loading music in iOS app, Android app, or web player

As of this morning, I was playing music on Spotify in iOS 18 and it abruptly stopped. I can see the playlists (there is a delay to load the songs in the playlist) but the moment I select a song it doesn’t load or play anything. I then switched to the...

  • Casual Listener
  • As of this morning, I was playing music on Spotify in iOS 18 and it abruptly stopped. I can see the playlists (there is a delay to load the songs in the playlist) but the moment I select a song it do...
  • Maria
  • Moderator
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files folder not showing

I have turned on show audio files from this device in settings but the local files folder does not appear. Any idea on what the problem is?PlanPremiumCountryUnited StatesDeviceiPhone 14 PlusOperating SystemiOS 16

  • Casual Listener
  • I have turned on show audio files from this device in settings but the local files folder does not appear. Any idea on what the problem is? Plan Premium Country United States Device iPhone 14 P...
  • ThematicPDX
  • Casual Listener
  • 5246 Views
  • 13 replies
  • 1 likes
  • 5246 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution [iOS] Lock Screen Control Play/Pause not updating when paused or played.

Plan - PremiumCountryUSADeviceiPhone XsOperating SystemIOS 12My Question or IssueAt times, my play/pause control from lock screen will not be updated to what is actually happening. Music is playing and shows the play button which i have to click and ...

  • Regular
  • Plan -  Premium Country USA Device iPhone Xs Operating System IOS 12 My Question or Issue At times, my play/pause control from lock screen will not be updated to what is actually happen...
  • MyUserNameP
  • Newbie
  • 12962 Views
  • 19 replies
  • 9 likes
  • 12962 Views
  • 19 replies
  • 9 likes

Superuser Contribution Apple Watch Audio is Crackly and Staticky

PlanPremiumCountryUSADeviceiPhone X, Apple Watch (no data version) My Question or IssueI already talked to a support person yesterday and they said that it's an issue other have already reported on. They said there are looking to identify the problem...

  • Newbie
  • Plan Premium Country USA Device iPhone X, Apple Watch (no data version)   My Question or Issue I already talked to a support person yesterday and they said that it's an issue other have ...
  • Novy
  • Moderator
  • 4009 Views
  • 33 replies
  • 2 likes
  • 4009 Views
  • 33 replies
  • 2 likes

Spotify IOS crashing on using certain features

PlanPremiumCountryUK DeviceiPhone 7Operating System(iOS 15.8.3) My Question or IssueMy Spotify has recently begun crashing on the Now Playing view when I try to use certain features; full screen the lyrics, use the plus to add to new playlist or open...

  • Casual Listener
  • Plan Premium Country UK   Device iPhone 7 Operating System (iOS 15.8.3)   My Question or Issue My Spotify has recently begun crashing on the Now Playing view when I try to use ce...
  • MateusM
  • Spotify Star
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

Music pausing instantly on iPhone?

Randomly, on my phone, music will just pause, and even if I click play, it'll instantly pause itself again. I have Spotify on both my phone and my laptop, and the transition normally works perfectly but it seems like it's a bug somewhere in that inte...

  • Newbie
  • Randomly, on my phone, music will just pause, and even if I click play, it'll instantly pause itself again. I have Spotify on both my phone and my laptop, and the transition normally works perfectly ...
  • Not applicable
  • 5827 Views
  • 2 replies
  • 0 likes
  • 5827 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't connect with mobile data

PlanPremium - familyCountryAustria (Provider drei)DeviceiPhone XOperating SystemiOS 13.1.3 My Question or IssueHello, I'm facing troubles with spotify for a week now. When I'm on a WiFi everything works fine, but the moment I'm using my mobile data, ...

  • Casual Listener
  • Plan Premium - family Country Austria (Provider drei) Device iPhone X Operating System iOS 13.1.3   My Question or Issue Hello, I'm facing troubles with spotify for a week now. When I'...
  • Carroll7
  • Newbie
  • 36841 Views
  • 24 replies
  • 8 likes
  • 36841 Views
  • 24 replies
  • 8 likes

Superuser Contribution Not playing specific song

Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t get the song to play when scanned, even from a scre...

  • Newbie
  • Hello. I’m new to Spotify. About a month ago I ordered a keychain with code on it for a specific song for Valentine’s Day. It was working, scanned and song started playing automatically. Now I can’t ...
  • jrg_inc
  • Visitor
  • 2046 Views
  • 4 replies
  • 0 likes
  • 2046 Views
  • 4 replies
  • 0 likes

Superuser Contribution Confirmation screen bug: Duplicate "Cancel" options in Spanish version

Plan: PremiumCountry: ArgentinaDevice: iPhone 16 Pro MaxOperating System: iOS 18.0.1My Question or Issue:We found a bug in the Spotify app when using it in Spanish. When trying to delete the search history, the confirmation screen displays the follow...

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  • Casual Listener
  • Plan: Premium Country: Argentina Device: iPhone 16 Pro Max Operating System: iOS 18.0.1 My Question or Issue: We found a bug in the Spotify app when using it in Spanish. When trying to delete th...
  • Yordan
  • Moderator
  • 333 Views
  • 4 replies
  • 0 likes
  • bug
    Confirmation Screen
    Duplicate Options
    iOS
    iphone
    search history
    spanish
    Spotify
    UI
    user experience
  • 333 Views
  • 4 replies
  • 0 likes

Superuser Contribution Equalizer Settings Reset Themselves

PlanPremiumCountryAustria Device(iPhone 12 mini, iPhone XR, iPad 9. Gen) Operating System(iOS 16) My Question or Issue Dear Spotify Team,I recently came across an error in the iOS Spotify App. If you configure the Equalizer settings, everything is fi...

  • Regular
  • Plan Premium Country Austria   Device (iPhone 12 mini, iPhone XR, iPad 9. Gen)   Operating System (iOS 16)   My Question or Issue   Dear Spotify Team, I recentl...
  • Darrencoughtrey
  • Visitor
  • 6617 Views
  • 22 replies
  • 1 likes
  • 6617 Views
  • 22 replies
  • 1 likes

Downloading songs.

Considering Premium Plan. USA. Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I cancel. Will it automatically go to all three devices? Thank...

  • Visitor
  • Considering Premium Plan. USA.  Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I can...
  • Amayy
  • Spotify Star
  • 726 Views
  • 1 replies
  • 0 likes
  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Screen time limitation is NOT working for spotify under iOS/Apple

Hello,I am using the newest iOS 18 on my iPhone as well as my children. We are also conencted as a family so that I could properly set up parental control on my childrens' devices. Unfortunately, there is a problem with Spotify application as the scr...

  • Newbie
  • Hello, I am using the newest iOS 18 on my iPhone as well as my children. We are also conencted as a family so that I could properly set up parental control on my childrens' devices. Unfortunately, t...
  • ThePodfather
  • Spotify
  • 1013 Views
  • 3 replies
  • 0 likes
  • 1013 Views
  • 3 replies
  • 0 likes