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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70736 Views
  • 16 replies
  • 37 likes
  • 70736 Views
  • 16 replies
  • 37 likes

Superuser Contribution my spotify isn't connecting to my discord??

when i try to connect my spotify to my discord, it doesn't work, and it shows an error saying 'failed to connect your spotify account to your discord'

  • Visitor
  • when i try to connect my spotify to my discord, it doesn't work, and it shows an error saying 'failed to connect your spotify account to your discord'
  • Hearthlove
  • Newbie
  • 18762 Views
  • 14 replies
  • 1 likes
  • 18762 Views
  • 14 replies
  • 1 likes

Superuser Contribution Showing which song already is in a playlist

I do not know when it changed to it or when it was removed, but sometime ago there was this update that showed all the playlists that a particular was added to when going to add it to another playlist. I really liked this feature, but I’m guessing ot...

  • Newbie
  • I do not know when it changed to it or when it was removed, but sometime ago there was this update that showed all the playlists that a particular was added to when going to add it to another playlis...
  • Yordan
  • Moderator
  • 1008 Views
  • 4 replies
  • 0 likes
  • 1008 Views
  • 4 replies
  • 0 likes

Help! iPhone overheating and Spotify crashing constantly

After the latest update, my iPhone 14 Pro Max has started doing this. iPhone overheats on the Currently running iOS 17.6.1 and Spotify 8.9.82.628. Monitoring it with a IR thermometer it spikes from ambient of about 20 to over 40 in a few minutes then...

  • Regular
  • After the latest update, my iPhone 14 Pro Max has started doing this. iPhone overheats on the  Currently running iOS 17.6.1 and Spotify 8.9.82.628. Monitoring it with a IR thermometer it spik...
  • srgracee
  • Casual Listener
  • 1450 Views
  • 7 replies
  • 2 likes
  • 1450 Views
  • 7 replies
  • 2 likes

Superuser Contribution Albums won’t load

iOS 17.2.1iPhone 14 ProSpotify Version 8.9.14.526premium planusa For a few days now, I can’t get albums to load. I can play music from an Artist’s page’s Popular Songs, but when I try to go into an album, it never fully loads. If I wait long enough, ...

  • Casual Listener
  • iOS 17.2.1 iPhone 14 Pro Spotify Version 8.9.14.526 premium plan usa   For a few days now, I can’t get albums to load. I can play music from an Artist’s page’s Popular Songs, but when...
  • Eni
  • Moderator
  • 3315 Views
  • 23 replies
  • 2 likes
  • 3315 Views
  • 23 replies
  • 2 likes

Superuser Contribution App lagging when skipping to the next song or tapping to play a song

My Question or IssueI've noticed over the past week or so that the app has been lagging when I try to move to the next song (the cover art glitches/jumps or is delayed in switching smoothly) or tap to play a new song (the bar on the bottom takes a fe...

  • Casual Listener
  • My Question or Issue I've noticed over the past week or so that the app has been lagging when I try to move to the next song (the cover art glitches/jumps or is delayed in switching smoothly) or tap...
  • Not applicable
  • 6736 Views
  • 6 replies
  • 2 likes
  • 6736 Views
  • 6 replies
  • 2 likes

Superuser Contribution Playlist description not showing

Plan PremiumCountryUSADeviceiPhone 8Operating SystemIOS 13.4.1 My Question or IssueOn the mobile app I am unable to view the full description of a playlist. I can see the first two lines and then it cuts off. I have tried clicking it to see if it wou...

  • Casual Listener
  • Plan  Premium Country USA Device iPhone 8 Operating System IOS 13.4.1   My Question or Issue On the mobile app I am unable to view the full description of a playlist. I can see th...
  • Panfry
  • Newbie
  • 49807 Views
  • 43 replies
  • 36 likes
  • 49807 Views
  • 43 replies
  • 36 likes

Superuser Contribution Data Saver Won't Turn Off

PlanPremiumCountryPhilippinesDeviceiPhone 7+Operating SystemiOS 13.3.1My IssueI am currently connected to the WiFi and I have been trying different ways to turn the Data Saver Off because I can't change the streaming quality and/or turn on the canvas...

  • Visitor
  • Plan Premium Country Philippines Device iPhone 7+ Operating System iOS 13.3.1 My Issue I am currently connected to the WiFi and I have been trying different ways to turn the Data Saver Off...
  • pacoste
  • Newbie
  • 50609 Views
  • 19 replies
  • 2 likes
  • 50609 Views
  • 19 replies
  • 2 likes

Superuser Contribution Continue to play Liked Songs Alphabetically after closing and reopening the app on iPhone

Premium FamilyPremiumUSAiPhone 13 Pro MaxiOS 15.6.1 I play my liked songs alphabetically A-Z. If I close out of the app on my iPhone, when I get back on the app and play music again, it will remember the last song I was playing, and a fairly accurate...

  • Regular
  • Premium Family Premium USA iPhone 13 Pro Max iOS 15.6.1   I play my liked songs alphabetically A-Z. If I close out of the app on my iPhone, when I get back on the app and play music again,...
  • M8rodrig
  • Casual Listener
  • 1622 Views
  • 27 replies
  • 1 likes
  • 1622 Views
  • 27 replies
  • 1 likes

Superuser Contribution Cannot share from timestamp with audio podcasts

PlanFreeCountrySpainDeviceiPhone 16 ProOperating SystemiOS 18.2.1   My Question or IssueThere seems to be 2 types of podcasts: podcasts with video+audio and podcasts with audio only.When I choose a podcast with video (for example "the drive - Peter A...

Video_podcast.jpg Audio_podcast.jpg
  • Regular
  • Plan Free Country Spain Device iPhone 16 Pro Operating System iOS 18.2.1        My Question or Issue There seems to be 2 types of podcasts: podcasts with video+aud...
  • MihailY
  • Moderator
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Shazam won’t link to Spotify app

When try to go to Spotify from Shazam, it takes me to the website and doesn’t show the song I searched for. Why doesn’t Shazam link to the Spotify app and how can I make it so it does?

  • Casual Listener
  • When try to go to Spotify from Shazam, it takes me to the website and doesn’t show the song I searched for. Why doesn’t Shazam link to the Spotify app and how can I make it so it does?
  • Not applicable
  • 5891 Views
  • 16 replies
  • 3 likes
  • 5891 Views
  • 16 replies
  • 3 likes

Superuser Contribution im connected to internet but spotify says im offline

Im connected to wifi but spotify says i am offline. It works when i use my cell data, but not on the wifi. the wifi is working for other apps. I've deleted and reinstalled, logged out and back in, and turned off power saver.

  • Newbie
  • Im connected to wifi but spotify says i am offline. It works when i use my cell data, but not on the wifi. the wifi is working for other apps. I've deleted and reinstalled, logged out and back in, an...
  • Not applicable
  • 838 Views
  • 2 replies
  • 0 likes
  • 838 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connect to Apple ID

PlanFree/PremiumCountryUSAOperating Systemup-to-date iOS My Question or IssueI decided to upgrade my account. I want to manage it through iTunes. However, it appears that when I made my free account, I did not use my Apple ID and just signed up with ...

  • Newbie
  • Plan Free/Premium Country USA Operating System up-to-date iOS   My Question or Issue I decided to upgrade my account. I want to manage it through iTunes. However, it appears that when I ...
  • Not applicable
  • 941 Views
  • 2 replies
  • 0 likes
  • 941 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Songs Not Adding To Playlists?

PlanPremiumCountryUSADeviceiPhone 6S Plus My Question or IssueHi, I've been having this issue for a couple of months: there are certain songs that I have added to my playlists but then they never show up or play. I have tried the "add anyway" duplica...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 6S Plus     My Question or Issue Hi,   I've been having this issue for a couple of months: there are certain songs that I have added t...
  • sputifyuser69-
  • Visitor
  • 15460 Views
  • 11 replies
  • 3 likes
  • 15460 Views
  • 11 replies
  • 3 likes

Superuser Contribution Spotify used >4GB of data in two days

I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that were already downloaded to my device. For some reason...

  • Casual Listener
  • I listened to music in the car for approximately 2 hours over 2 days. I have all of my liked songs downloaded (which I did at home on Wi-Fi), and the songs I was playing in the car were songs that we...
  • mschz
  • Casual Listener
  • 261 Views
  • 2 replies
  • 1 likes
  • 261 Views
  • 2 replies
  • 1 likes

Superuser Contribution Video podcasts not finishing

When I play a video podcast and leave the app, if I ever re-enter the app the podcast shuts off, is marked as played, and disappears. Then the next podcast plays.

  • Visitor
  • When I play a video podcast and leave the app, if I ever re-enter the app the podcast shuts off, is marked as played, and disappears. Then the next podcast plays.
  • Eni
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution The sleep timer stopped working for podcasts.

The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles advice) and that has not solved the issue. On an unre...

  • Casual Listener
  • The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles ad...
  • willpye
  • Casual Listener
  • 1561 Views
  • 5 replies
  • 1 likes
  • 1561 Views
  • 5 replies
  • 1 likes

Superuser Contribution How to turn off podcast video in the mobile app?

Ever since the Ramsey Show Highlights added video it causes subsequent podcast in the “Your Epidodes” list to not play. I send Spotify to the background, but the video embedded Ramsey podcast still kills the other podcast episodes. It is worse and mo...

  • Regular
  • Ever since the Ramsey Show Highlights added video it causes subsequent podcast in the “Your Epidodes” list to not play. I send Spotify to the background, but the video embedded Ramsey podcast still ...
  • Nostromo
  • Casual Listener
  • 12716 Views
  • 15 replies
  • 1 likes
  • 12716 Views
  • 15 replies
  • 1 likes

Superuser Contribution When I open Spotify it mutes other audio streaming

PlanPremiumCountrySwedenDeviceiPhone 13Operating SystemiOS 16.1 My Question or Issue There is an error with the app in iOS.As soon as ypu open the Spotify app it mutes other streaming audio sources. So if I am listening to radio in another app and wa...

  • Visitor
  • Plan Premium Country Sweden Device iPhone 13 Operating System iOS 16.1   My Question or Issue   There is an error with the app in iOS. As soon as ypu open the Spotify app it mut...
  • sirph
  • Newbie
  • 12295 Views
  • 62 replies
  • 26 likes
  • 12295 Views
  • 62 replies
  • 26 likes

Superuser Contribution Spotify app crashing repeatedly on iPhone. Clean reinstall ineffective.

This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall-of-the-app/ta-p/4746485 However, this has not fixe...

  • Regular
  • This started happening out of the blue. I have tried doing a clean reinstall of the app twice now as outlined on the community website: https://community.spotify.com/t5/FAQs/Perform-a-clean-reinstall...
  • vals81
  • Casual Listener
  • 15817 Views
  • 58 replies
  • 3 likes
  • 15817 Views
  • 58 replies
  • 3 likes