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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFreeCountrySlovakia My Question or Issue Hello everybody, I had been a member of spotify family for several years. On 22nd of September I receiver email saying that I have to confirm my address by 29th to keep access to spotify premium. I wanted ...
No puedo acceder al plan familiar porque no me parece la dirección del titular quisiera que me puedan apoyar, ya que la persona el titular de la cuenta me invitó, pero al momento de yo querer unirme me pone que ponga la dirección del titular, Pero a ...
Hola, necesitamos cambiar el administrador de la cuenta Familiar, por el de otro usuario que ya forma parte.¿Hay alguna manera de hacerlo?
Premium Family Account with 2 Kid's Accounts. Kids Accounts set to OLDER KidsUsing iPads but has nothing to do with issue/question. Is there a setting/option that I can share a Playlist with my kids from my open/unfiltered Master Account that will ap...
We have a family account, of 5 members.Everytime my daughter asks our google to play 'frozen' (for example) on our Google's - it'll play the song BUT it's under my account.She has her own account - why won't it connect with her voice please?
I upgraded my account to a premium family account. However, I can't download and listen offline because i am told 'you're out of offline devices' We are a family of 6 so I can't see how we are out of devices?
PlanPremium - familyCountryAustralia DeviceAndroid car stereo head unitOperating SystemAndroid 12 My Question or IssueI'm trying to login in to an Android car stereo head unit using my Facebook login to my account which is on a family premium account...
I’ve been added to a family plan but cannot download any music on my mobile phone
Hi - my bank statement shows I am being billed $AU23.99 monthly twice. I have tried every known email address and social and cancelled each subscription but can find only 1 Family account. Any ideas on how to stop the billing on the 2nd "unknown" fam...
It Keeps saying that I’m unable to join the family premium due to not living at the address I live with the person who owns the family premium and I’m very confused, I use Spotify a lot and would love help getting this fixed!
I have created blend playlists (both are a mix of 2 people) and they barely include any of my songs. They both have 50 songs, only about 7 are mine and about 5 songs are our common songs. The rest are the other participant's songs. The same happened ...
Plan FamiliarCountry Colombia Device IPhone 14 My Question or Issue Me pedí verificar dirección, pero desde el celular no me deja. Ingrese desde el computador y al hacer el paso a paso sale un mensaje que dice “ No es necesario confirmar tu dirección...
PlanFree/PremiumCountryNZDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I'm trying to set up a duo account so my son's music can be separate and he uses my phon...
PlanFamily PremiumCountrySingapore/USA My Question or IssueMy sister recently moved back to Singapore. I invited her to join our Spotify Family (in SG) but we got an error message saying her account is in a different country. We can't change the coun...
Ninguno de los datos que se indican a continuación es obligatorio. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentar ayudarle.PlanPremiumPaísMéxicoTengo un plan familiar desde hace varios años.Actualmente tengo un espacio...
Hi I have a family plan with 6 people but one of my family members was on business trip and forgot to verify the address. Now he got banned to join the original family plan for 12 months, please send help ...
PlanPremiumCountrySouth AfricaDeviceAndroidOperating SystemAndroid My Question or IssueThe Family premium plan is available in South Africa. However, we now want to activate Spotify for one of our kids using the Spotify Kids app (to allow us to contr...
PlanPremium Family PlanCountryUnited States My Question or IssueMy Family can’t join my Premium Family Plan because it says “ You can’t join this plan. You can join someone else’s Premium plan only once every 12 months”, even though its the same Prem...
My spotify account was cancelled over the weekend, I have no clue why there was money in the account for the paypal debit. Not only that, my plan wasn't even due - it just bounced or something and then cancelled instantly. Anyways, I renewed it and n...
Hello, I have my individual plan paid for 6 more months, that is, until December. If I upgrade it to the family plan, will I lose what I already paid? Or would I have the "balance" in my favor?