Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69345 Views
16 replies
37 likes

69345 Views
16 replies
37 likes

Superuser Contribution Spotify på apple watch

Kan inte spela Spotify på Apple watch 8 med e-sim utan telefon. Apple music och radio fungerar på apple watch utan telefon. Har premium family. Det var tänkt ut och springa och lyssna på Spotify utan telefon.

New user
Visitor
Kan inte spela Spotify på Apple watch 8 med e-sim utan telefon. Apple music och radio fungerar på apple watch utan telefon. Har premium family. Det var tänkt ut och springa och lyssna på Spotify utan...
2023-01-14 5:49:01 AM
2023-01-16 8:29:47 AM
Joan
Moderator
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

Superuser Contribution when joining a family subscription, an error occurs that the address is inc

Hello. when joining a family subscription, an error occurs that the address is incorrect, although the address is actually correct, it also does not allow you to buy a family subscription

New user
Visitor
Hello. when joining a family subscription, an error occurs that the address is incorrect, although the address is actually correct, it also does not allow you to buy a family subscription
2023-01-13 12:10:07 AM
2023-01-16 7:27:30 AM
Dian
Spotify Legend
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Superuser Contribution Not playing music from playlist and only the ones suggested

Have Spotify for many years and never a problem and literally since January this year Spotify stopped playing the musics from my playlist or plays one or 2 and then only the suggested musics! Why?

New user
Visitor
Have Spotify for many years and never a problem and literally since January this year Spotify stopped playing the musics from my playlist or plays one or 2 and then only the suggested musics! Why?
2023-01-13 4:17:14 PM
2023-01-15 3:12:27 PM
Joan
Moderator
193 Views
1 replies
0 likes

193 Views
1 replies
0 likes

Music stops or skips like a CD when I open a new app

PlanFreeCountryThe United States of AmericaDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueI have no issue playing music on Spotify at all except for when I try to open a new app on my phone while music is playing. For example, if I get a ...

emidurbi
Visitor
Plan Free Country The United States of America Device iPhone 7 Operating System iOS 13.3 My Question or Issue I have no issue playing music on Spotify at all except for when I try to...
2019-12-29 5:07:43 PM
2023-01-15 2:51:52 PM
pointingfinger
Newbie
1424 Views
2 replies
0 likes

1424 Views
2 replies
0 likes

Superuser Contribution I have premium duo but it is saying payment failed on mobile

I can not skip this i have reinstalled as well this is just on mobile

New user
Visitor
I can not skip this i have reinstalled as well this is just on mobile
2023-01-13 3:20:19 PM
2023-01-15 1:24:27 PM
Alex
Spotify Legend
155 Views
1 replies
0 likes

155 Views
1 replies
0 likes

Downloaded but slow to load

Plan: PremiumCountry: Canada Device: iPhoneX My Question or IssueI basically only listen to music that i've downloaded. My work wifi blocks a lot of connections, including to Spotify. If my phone is connected to wifi, the albums page takes minutes to...

antaresiv
Casual Listener
Plan: Premium Country: Canada Device: iPhoneX My Question or Issue I basically only listen to music that i've downloaded. My work wifi blocks a lot of connections, incl...
2019-07-30 5:41:35 PM
2023-01-15 1:41:06 AM
Billy-J
Spotify Star
2275 Views
7 replies
0 likes

2275 Views
7 replies
0 likes

spotify is offline

Hello, suddenly spotify stopped working on cellular. Just like that. Once it was alright, suddenly it was not. And I havent changed any settings on my phone. On Wi-Fi it all working. On cellular it is not. Although all other apps work fine. I tried t...

Peddobuddy
Visitor
Hello, suddenly spotify stopped working on cellular. Just like that. Once it was alright, suddenly it was not. And I havent changed any settings on my phone. On Wi-Fi it all working. On cellular it i...
2023-01-13 3:34:02 PM
2023-01-13 4:49:42 PM
kaworu_bloodpaw
Roadie
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

Superuser Contribution Jocko Podcast won’t play

My Question or IssueHello , I listen to the jocko podcasts daily and this morning I went to play it and it will not load any audio. Every other podcast on the app seems to load and play except for jocko. I use an iPhone 13 Pro with updated iOS. Have ...

Aatra699
Newbie
My Question or Issue Hello , I listen to the jocko podcasts daily and this morning I went to play it and it will not load any audio. Every other podcast on the app seems to load and play exc...
2023-01-12 3:04:13 PM
2023-01-13 3:18:09 PM
Lyubka
Moderator
410 Views
1 replies
2 likes

410 Views
1 replies
2 likes

When liked songs is enhanced you cant queue the new songs

PlanPremiumCountryNorway DeviceiPhone 13 pro, iOs 16.1.1 (but been like this for a while)My Question or IssueAfter «liked songs» has been enhanced, I can no longer just swipe to queue songs. If I just want to queue one of the enhanced songs I need to...

ThorbzE
Newbie
Plan Premium Country Norway Device iPhone 13 pro, iOs 16.1.1 (but been like this for a while) My Question or Issue After «liked songs» has been enhanced, I can no longer just swipe to ...
2023-01-11 3:28:55 AM
2023-01-13 1:40:32 AM
MateusM
Spotify Star
506 Views
1 replies
1 likes

506 Views
1 replies
1 likes

Superuser Contribution [iPhone] Hide button not working

Hi I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song ends, they propose you similar songs and the songs they propose is e...

goldExp
Newbie
Hi I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song en...
2023-01-04 1:47:07 PM
2023-01-12 8:51:41 PM
OscarDC
Moderator
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

I don’t know how to disable auto shuffle when it magically turn itself on

It also takes away the option to replay a song

Karleysashady_w
Visitor
It also takes away the option to replay a song
2023-01-12 2:54:06 PM
2023-01-12 3:32:23 PM
kaworu_bloodpaw
Roadie
215 Views
1 replies
0 likes

215 Views
1 replies
0 likes

Songs randomly freezing

Plan: PremiumCountry: USA Device: iPhone 12 My Question or IssueRandomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occurs on wifi and data. It occurs in downloaded songs and not downloaded songs. The pa...

Ebenotti
Casual Listener
Plan: Premium Country: USA Device: iPhone 12 My Question or Issue Randomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occ...
2023-01-12 1:52:15 PM
2023-01-12 2:38:46 PM
kaworu_bloodpaw
Roadie
509 Views
1 replies
0 likes
Freezing
Songs freezing app

509 Views
1 replies
0 likes

Superuser Contribution Spotify keeps opening and closing Google Maps while driving

For a while now, Spotify has been doing something kind of dangerous. While I drive and am actively navigating via Google Maps, my Spotify app will take over my IOS screen and send my Google Maps navigation to the background. Whenever, I switch it bac...

New user
Visitor
For a while now, Spotify has been doing something kind of dangerous. While I drive and am actively navigating via Google Maps, my Spotify app will take over my IOS screen and send my Google Maps navi...
2023-01-11 12:48:35 PM
2023-01-12 1:03:53 PM
Lyubka
Moderator
1241 Views
1 replies
0 likes

1241 Views
1 replies
0 likes

Superuser Contribution local files not appearing on iphone

ive been trying to get my local files from my pc to connect to my iphone. i have done this before with relative ease, but now it is is fighting me tooth and nail for no reason. ive tried everything i can find, uninstall and reinstall, turning on wifi...

crunberg
Casual Listener
ive been trying to get my local files from my pc to connect to my iphone. i have done this before with relative ease, but now it is is fighting me tooth and nail for no reason. ive tried everything i...
2023-01-11 2:36:06 AM
2023-01-12 8:36:54 AM
Dian
Spotify Legend
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

Superuser Contribution My Spotify (iOS) is not giving me the option to download songs individually

I have a premium Spotify account and have had it for a while . I’ve always been able to download audio I like. Now whenever I want to download I can’t find the option to do so. I’ve deleted and reinstalled the app … I’ve made sure I have the premium ...

rednebulus
Visitor
I have a premium Spotify account and have had it for a while . I’ve always been able to download audio I like. Now whenever I want to download I can’t find the option to do so. I’ve deleted and reins...
2023-01-10 2:53:40 PM
2023-01-11 9:18:31 PM
AlejaR
Moderator
1016 Views
1 replies
0 likes

1016 Views
1 replies
0 likes

Superuser Contribution Live Events Not Loading

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 15.6 My Question or IssueWhen I attempt to see concerts via Live Events, the feature fails to load. This is happening on my iPhone app, Windows desktop app and also in the browser. I first e...

blakeadkins_
Newbie
Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 15.6 My Question or Issue When I attempt to see concerts via Live Events, the feature fails to load. This is happen...
2022-08-03 3:23:23 PM
2023-01-11 4:05:13 PM
Lyubka
Moderator
1355 Views
5 replies
2 likes

1355 Views
5 replies
2 likes

Solved!!Superuser Contribution App keeps opening a playlist link on safari when launched

Plan PremiumCountry. U.K.Device IPhone 11 ProOperating System iOS My Question or Issuesince yesteday when I tried to open a playlist someone shared on Instagram stories (it never opened in my app from safari but crashed) the app constantly opens a Sp...

stvnlng
Visitor
Plan Premium Country. U.K. Device IPhone 11 Pro Operating System iOS My Question or Issue since yesteday when I tried to open a playlist someone shared on Instagram stories (it neve...
2020-12-06 12:59:35 PM
2023-01-11 4:35:26 AM
MaestroTyee
Newbie
24857 Views
15 replies
1 likes

24857 Views
15 replies
1 likes

Superuser Contribution Downloaded music dont work in offline mode

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working. It might happen when I changed subscription from ...

user-removed
Visitor
Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working...
2023-01-09 9:18:10 PM
2023-01-10 11:07:16 PM
AlejaR
Moderator
202 Views
1 replies
0 likes

202 Views
1 replies
0 likes

Superuser Contribution Sonos speakers not grouping anymore

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The speaker grouping disappeared and I cannot group them ...

audreyaudrey
Visitor
I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The sp...
2023-01-08 5:48:14 PM
2023-01-09 12:28:39 AM
AlejaR
Moderator
1130 Views
1 replies
0 likes

1130 Views
1 replies
0 likes

Solved!!Superuser Contribution Wrong Song Playing when clicking next song in Library/Playlists

PlanPremiumCountryCanadaDevice(iPhone 8, Dell Laptop)Operating System(iOS 13.1.1, Windows 10) My Question or IssueHi there. Everytime I try to play a song in my library by clicking the arrow for the next song in the playlist, I keep getting random in...

GR99
Casual Listener
Plan Premium Country Canada Device (iPhone 8, Dell Laptop) Operating System (iOS 13.1.1, Windows 10) My Question or Issue Hi there. Everytime I try to play a song in my library...
2019-09-30 9:50:48 PM
2023-01-09 9:22:10 PM
KennyZeeZee
Visitor
17314 Views
9 replies
0 likes

17314 Views
9 replies
0 likes

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