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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountryNew ZealndDeviceiphone 13My Question or IssueI'm trying to add a member who is aged under 13. I've followed the instructions to login on my phone, go to settings / account / Premium Family / add members to your plan. The inst...
It keeps telling my I need Premium Family, which I have.
Hi, I'm struggling with my family account (France).I'm the owner and since a while i can't add other people on it. 4 slots are working well and I have 2 slots still available. When i share my link to add somebody, he can't achieve the connexion.When ...
I use family plan with my main family, but owner of family subscription stop paying for subscription, and I need to change family subscription to my boyfriend but I can’t
Despues de pagar mi plan me di cuenta que spotify familiar ya no es para 6 personas, sino para 4 y en los detalles me salía que podía comprar has 2 cuentas adicionales más, entonces yo quise hacerlo pero no me deja
I know his name, but how to make it happen spotify delete his name and connection to my email account.
It Shows Spotify free But we have the Family one since a year?! Now i will invite my son but its Not working vecause it Shows me just a free account
ive been invited to a family plan but i cant join
If I recently paid for a month of Spotify premium and then switch to the family plan, do I have to make the monthly payment again or am I charged until the next month?
How does the invited person join Premium family. When you accept the invitation, it gives you 3 alternatives, Facebook, login and registering, but not any logical simple way to vet in. What should you choose? Should you register or what? Or should yo...
My wife is trying to play the same audiobook that I have access to and can play on my account, but she can not for some reason. She's logged on and is part of my premium family plan.
Starting getting ads today while listening to my premium family subscription. What's happening?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Initially, I upgraded from a non-premium Spotify account to the Family Plan. After making the payment as usual, I set my location. However, I later realized that only 3 accounts were able to join, even though the Family Plan should allow for 6 accoun...
I want to start listening to audiobooks on my premium family plan, but have just discovered my husband is our plan manager and so only he can. He has no interest in audiobooks. This is absolutely ridiculous that we can't make use of a feature we're p...
Hi. Had a gift card for Premium and followed steps from this community to use the gift card for either family or premium (I realize it would shorten the sliding off days from the gift card but it's ok) but the only option I saw when subscribing was I...
PlanPremiumCountry The NetherlandsDeviceiPhone 6Operating System My Question or Issue My premium for family account suddenly stopped working for the third time. All of the accounts went back to a free account. I didin't hear anything about it, so I d...
Are there any plans to make Spotify kids available in Portugal? I can't seem to find any information for new countries. Even the English version would be enough to most Portuguese children.
Our family has a Premium Family account. I am wanting to purchase audio books which my children have to read for school this year and want to know that if I purchase the books under the Plan Managers Account can we share the books with the kids accou...
PlanPremium FamilyCountryGermanyDeviceiPhone 12My Question or IssueI invited my wife by sending the link and she accepted. The address verrification was okay. She got the message, that she has "premium family" now. But she got ads while playing music...