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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My wife went into our family account to switch my account to allow explicit content, but neither my Mac App, iPhone App or even internet browser version of Spotify allow me to listen to the content I'm looking for.
PlanPremium Family CountrySouth Africa My Question or IssueGood Evening, hope you are well. I have a slight problem regarding the payment for Premium Family. This year would be the third year me and my family will use Spotify Premium, and in the past...
In the number of counted accounts is shown 4/6 accounts being used. 2 of them am I. I am counted as "plan manager" as well as "plan member". I don´t understand why I am counted twice with the same login-data.
Hello, I also have the same problem as many others on this forum. Our family plan subscription expired, and it removed all of us from the family plan. We just renewed the family plan, but now, when we try to join again, we get the error message: "You...
Hello everyone,I'd like to add someone to my family plan but when I open the "Manage Members" section the option to add someone does not show up. Could anyone give me a hand please? Thank you!
PlanPremiumCountryUKDeviceHuawei P30Operating SystemAndroid My Question or IssueI want to upgrade my plan from Premium to Family, but I'm getting an error message. I think this may be because I pay through Google Play, so may have set up the account ...
I've been trying to send an invite. I follow the instructions:Invite a memberGo to your account pageClick Premium for Family in the menu on the left.Click SEND INVITE.Problem is - There is no "Premium For Family" on the left in the menu!PLEASE HELP! ...
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
PlanPremium FamilyCountryIndia Device(iPhone 15.5) My Question or IssueSo after my annual Premium Family membership expired a few months ago, it appears one-time annual payment is no longer working. The online payment option lists it where it says, i...
HiI can't accept my Family Premium membership. When I open the link I get the error "This page no longer exists"I was part of my parent's family plan but moved out. The plan was stopped about a week ago. My partner began a new plan and now I can't jo...
PlanPremium Family CountryGermany My Question or IssueI created a playlist to be shared in Spotify Kids for my daughter. When adding songs to this list those aren't synced to the Kids-Playlist, they don't appear! Even deleting it in Spotify Kids and ...
Already input similar address as per listed in the Family Plan but somehow Spotify cant find the listed location
PlanPrémium famillePaysFrance Ma question ou mon problèmeBonjour,J’aiun abonnement famille et j’ai invité ma fille comme membre. Elle a réussi à installer son compte membre sur son téléphone et maintenant on aimerait également installer son compte su...
PlanPremiumCountryFinlandOperating SystemAndroid My Question or Issue: Our child is using Spotify on our Family premium. We would like for her to be able to listen to music while we do not want her constantly watching screen (i.e podcast videos). Jus...
PlanFamily plan (6 members)CountryUkraineDevice(Samsung Galaxy M31; Asus laptop)Operating System(Android 12; Win 10) My Question or IssueHello! As you may see it is not my first headache with spotify plans changing despite my will, unfortunately this...
PlanPremiumCountryThe NetherlandsDeviceIPhone 14 / Samsung S21Operating SystemiOS(18.1.1)and Android (up to date) My Question or IssueHey so 2 of the new family members that joined recently have been receiving adds while we have Premium. Me and 2 oth...
PlanPremium Family My Question or IssueI have 5 members in my Amazon Household.I have 5 Profiles in my Spotify Family Plan.Everyone has their own Echo Device.I am certain there must be some way for each of us to be listening to our own profile simult...
I have turned of explicit content on the kids accounts on my family plan. However, this apparently doesn't work for podcasts. I don't want them listening to filth and erotica. How do I filter those out or turn off podcasts for those accounts?
PlanPremium Family Plan member CountryNew ZealandDeviceSamsung Galaxy 24+Operating SystemOne UI v6.1; Android v14 My Question or IssueHi everyone, since 8 January 2025, localised ads started playing in the beginning and middle of my podcasts which ne...
My sister is working now and has wanted to take over managing and paying for our family plan since I was in college. Can I change the plan manager? I thought about canceling it and then having her start a new family but it looks like she would not be...